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BUYING ORGANISATION

Local Government and Social Care Ombudsman

Published procurement activity · 1 tenders

ORGANISATION DETAILS

Local Government and Social Care Ombudsman

Buyer information published with procurement notices.

Published identifier
GB-PPON PDRP-7293-DGWX
Address
Coventry, UKG33, CV1 2WT, United Kingdom
First notice
29 Apr 2025
Latest notice
29 Apr 2025
Find a Tender
All tenders1£20kCombined published value
Open0—No published tender values
Closed0—No published tender values
Awarded1£20kCombined published value
Cancelled0—No published tender values
ISSUED TENDERS

1 tender

All · 1Open · 0Closed · 0Awarded · 1Cancelled · 0

Customer Experience Mapping

Local Government and Social Care Ombudsman · UKG33

Our customer's experience very much depends on the type of complaint they are making, how we communicate, the length of time it takes and the outcome of a case. We are looking for a comprehensive understanding of those customer journeys. We have limited resources and expertise to map the customer journey from first contact to

Sources Find a TenderPublished 29 Apr 2025Reference ocds-h6vhtk-0508ce-2025-04-29T09:36:54+01:00
£20kAward value · excl. VAT£24k incl. VAT

Organisation details and tender classifications reflect information published by the original procurement sources. Similar buyer names are grouped only where an official identifier or compatible name and postcode provide a safe link.