✓Tender information last checkedLast checked 20 Oct 2026, 17:18.
Opportunity overview
Tees, Esk and Wear Valleys NHS Foundation Trust (TEWV) provides crisis and urgent mental health services across Teesside through its Crisis Assessment Service, Assessment and Triage teams, Liaison Psychiatry, Street Triage and North and South Intensive Home Treatment Teams.
Teesside Adult Mental Health crisis services would like to welcome bids from organisations to work in collaboration with the Teesside Crisis and Intensive home treatment teams to create a new non-clinical service which provides practical and emotional support for people who identify as being in crisis, but do not always require a clinical intervention. To ensure risk is managed appropriately and any immediate clinical needs are met, the new service will receive referrals from Urgent Care services and will be skilled in engaging individuals who traditionally struggle to access and engage with services.
The service will support adults aged 18 and over covering the four local authority areas across Teesside (Redcar and Cleveland, Middlesbrough, Stockton and Hartlepool) and be accessible to the older population.
The Service will provide a flexible and responsive offer to meet the needs and demographics of the local communities. It will contribute to the delivery of the national agenda to promote alternatives to crisis services.
Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.
2 published notice versions reviewed by ProcuraAxis.
2 VERSIONS
1
099137-2026Tender notice on Find a Tender ·
2
099154-2026Tender notice on Find a Tender ·
PROCURAAXIS ANALYSIS
ProcuraAxis Analysis
Our approved analysis of the opportunity appears below the official tender information.
ANALYSIS PREVIEW
Opportunity intelligence at a glance
TEWV is seeking bids for a non-clinical crisis-support service for adults aged 18+ across Redcar and Cleveland, Middlesbrough, Stockton and Hartlepool. The service is intended to provide practical and emotional support, work collaboratively with crisis and intensive home-treatment teams, accept referrals from Urgent Care services, and engage people who struggle to access services.
Who this may suit
Potential fit for organisations able to provide non-clinical adult mental-health crisis support and engage people in crisis. Specific eligibility, staffing, safeguarding, accreditation and quality requirements are not stated in the supplied notice.
Key points identified
Service modelCreate a new non-clinical service providing practical and emotional support for people in crisis who do not always require clinical intervention.Evidence: "create a new non-clinical service which provides practical and emotional support for people who identify as being in crisis, but do not always require a clinical intervention"
CollaborationWork in collaboration with Teesside Crisis and Intensive Home Treatment Teams.Evidence: "work in collaboration with the Teesside Crisis and Intensive home treatment teams"
Referral routeReceive referrals from Urgent Care services.Evidence: "the new service will receive referrals from Urgent Care services"
91% approved-analysis confidence7 supplier criteria identified3 risks or unknowns
ProcuraAxis structures information found in published procurement records, checks the result for consistency and publishes only approved analysis. Confidence describes the completeness and consistency of the available source information; it is not a guarantee of eligibility or contract award.
TEWV is seeking bids for a non-clinical crisis-support service for adults aged 18+ across Redcar and Cleveland, Middlesbrough, Stockton and Hartlepool. The service is intended to provide practical and emotional support, work collaboratively with crisis and intensive home-treatment teams, accept referrals from Urgent Care services, and engage people who struggle to access services.
Who this may suit
Potential fit for organisations able to provide non-clinical adult mental-health crisis support and engage people in crisis. Specific eligibility, staffing, safeguarding, accreditation and quality requirements are not stated in the supplied notice.
Key deliverables
Non-clinical practical and emotional support for adults identifying as in crisis
Collaboration with Teesside Crisis and Intensive Home Treatment Teams
Service accepting referrals from Urgent Care services
Flexible, responsive support across four Teesside local-authority areas
SUPPLIER REQUIREMENTS
7 criteria identified
Service model
99% confidence
Create a new non-clinical service providing practical and emotional support for people in crisis who do not always require clinical intervention.
View supporting evidence
"create a new non-clinical service which provides practical and emotional support for people who identify as being in crisis, but do not always require a clinical intervention"
Collaboration
99% confidence
Work in collaboration with Teesside Crisis and Intensive Home Treatment Teams.
View supporting evidence
"work in collaboration with the Teesside Crisis and Intensive home treatment teams"
Referral route
98% confidence
Receive referrals from Urgent Care services.
View supporting evidence
"the new service will receive referrals from Urgent Care services"
Engagement
98% confidence
Be skilled in engaging individuals who traditionally struggle to access and engage with services.
View supporting evidence
"will be skilled in engaging individuals who traditionally struggle to access and engage with services"
Service responsiveness
97% confidence
Provide a flexible and responsive offer reflecting local community needs and demographics.
View supporting evidence
"The Service will provide a flexible and responsive offer to meet the needs and demographics of the local communities."
Target population
99% confidence
Adults aged 18 and over, including the older population.
View supporting evidence
"The service will support adults aged 18 and over... and be accessible to the older population."
Supplier eligibility requirements
99% confidence
Unknown.
View supporting evidence
No explicit supplier eligibility criteria are supplied.
COMMERCIAL AND DELIVERY
Contract intelligence
Commercial
Maximum contract value
99% confidence
£1,250,000 GBP.
View supporting evidence
process.value_max: 1250000 GBP; lot 1 value_amount: 1250000 GBP.
Contract term
99% confidence
Unknown.
View supporting evidence
contract_start_at and contract_end_at are null.
Pricing and payment terms
99% confidence
Unknown.
View supporting evidence
No pricing or payment terms are supplied.
Delivery
Stated coverage
99% confidence
Redcar and Cleveland, Middlesbrough, Stockton and Hartlepool.
View supporting evidence
"covering the four local authority areas across Teesside (Redcar and Cleveland, Middlesbrough, Stockton and Hartlepool)"
One active lot is supplied, but it has no title or description.
View supporting evidence
lots[0]: lot_id "1", status "active", title null, description null.
RISKS AND UNKNOWNS
Points requiring attention
Delivery-location discrepancy
96% confidence
The narrative specifies four Teesside local-authority areas, while published delivery locations include both UKC and UKE. The supplied evidence does not resolve whether UKE is intended delivery coverage.
View supporting evidence
Narrative: "Redcar and Cleveland, Middlesbrough, Stockton and Hartlepool"; locations: delivery regions "UKC" and "UKE".
Detailed service requirements
96% confidence
Staffing, safeguarding, operating hours, service volumes, performance measures and clinical-interface arrangements are unknown from the supplied notice.
View supporting evidence
These details are not stated in the supplied description or fields.
Lot scope
99% confidence
The sole active lot has no title or description, so no lot-specific scope can be established.
View supporting evidence
lots[0].title and lots[0].description are null.
ProcuraAxis analysis supplements, but does not replace, the original notice and tender documents. Always verify eligibility, deadlines and commercial terms with the issuing authority.
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