AWARD OUTCOME
What happened
East Suffolk and North Essex NHS Foundation Trust published an award and contract notice for 97 Staff Helpdesk subscription licences. The notice identifies A2Z CLOUD LTD as supplier and records a GBP 40,740 contract signed on 16 October 2026. However, the only listed lot is marked cancelled while the linked award and contract are active.
Published outcomeAward and contract notice published; linked award and contract are recorded as active, with a signed-date field present.
Market significanceA small NHS helpdesk-software subscription procurement made through a compliant framework call-off without further competition.
AWARDED SUPPLIERS AND LOTS
1 supplier record analysed
A2Z CLOUD LTD
93% confidenceAward 098983-2026-1 · Lots 1 · 40,740 GBP · Active award; linked active contract
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Verified supplier record identifies A2Z CLOUD LTD (company number 09758206). Award 098983-2026-1 names A2Z Cloud Ltd and relates to lot 1. The linked contract has a GBP 40,740 value.
LIFECYCLE
Award or contract stage
Notice status
95% confidenceAwarded / complete
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Process display status is 'awarded'; source status and tender status are 'complete'.
Award record status
95% confidenceActive
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Award 098983-2026-1 has status 'active'.
Contract record status
95% confidenceActive
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Contract 098983-2026-1 has status 'active'.
Contract signature
98% confidence16 October 2026
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Contract dateSigned is 2026-10-16T00:00:00+01:00.
Lot status
98% confidenceCancelled
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Tender lot 1 and the supplied lot record both have status 'cancelled'.
VALUES
Published values explained
Linked contract value
98% confidenceGBP 40,740
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Contract 098983-2026-1 value is amount 40740, currency GBP.
Award-level value
98% confidenceNot separately published
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The supplied award record has no value amount or currency.
TIMELINE
Procurement timeline
Contract signed date
98% confidence16 October 2026
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Contract dateSigned is 2026-10-16.
Award and contract notice publication
98% confidence20 October 2026
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Process published_at and release date are 2026-10-20T12:51:51+01:00.
Contract start date
99% confidenceUnknown
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contract_start_at is null and no start date is supplied in contract data.
Contract end date
99% confidenceUnknown
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contract_end_at is null and no end date is supplied.
SCOPE
What was awarded
Requirement
98% confidenceStaff Helpdesk subscription licences
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Process description states 'Licenses for Staff Helpdesk'.
Quantity
98% confidence97 licences
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Lot 1 description states 'To provide 97 licenses of Staff Helpdesk subscriptions'.
Category
98% confidenceHelpdesk services (CPV 72253100)
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Tender classification identifies CPV 72253100, Helpdesk services.
Delivery area
90% confidenceUKH14
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The tender item delivery address specifies region UKH14.
PROCEDURE
Procedure and competition
Procedure
99% confidenceLimited procedure: award without prior call for competition
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Procurement method is 'limited'; method details state award procedure without prior publication of a call for competition.
Route to market
98% confidenceCall-off from an existing compliant framework agreement
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Procurement rationale says the contract was called off from an existing compliant framework and no further competition was required.
Award criterion
90% confidencePrice
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Lot 1 award criteria lists a criterion of type 'price'.
Competition information
95% confidenceNo further competition required; bidder count unknown
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The rationale states no further competition was required. No bid or tender count is supplied.
CONTRACT TERMS
Published contract terms
Contract status
95% confidenceActive in the published contract record
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Contract 098983-2026-1 status is 'active'.
Signature evidence
98% confidenceSigned-date field present
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The contract record includes dateSigned of 16 October 2026.
Options
95% confidenceNo options
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Lot 1 hasOptions is false.
Duration and expiry
99% confidenceNot published
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No contract start date, end date, or duration is supplied.
COMMERCIAL VIEW
Commercial observations
Commercial route
98% confidenceFramework call-off without further competition
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The published rationale states that an existing compliant framework was used and no further competition was required.
Value interpretation
96% confidenceGBP 40,740 is the value of the active linked contract record
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The contract record, rather than the award record, supplies the GBP 40,740 value.
Scope-to-value context
98% confidenceThe notice links the contract to 97 subscription licences, but does not publish pricing per licence or the subscription term.
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Lot description specifies 97 licences; no term or price breakdown is supplied.
DATA QUALITY
Gaps and source limitations
Conflicting lot and award lifecycle data
99% confidenceLot 1 is marked cancelled, while the linked award and contract are both marked active.
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Lot status is 'cancelled'; award and contract statuses are 'active'.
Value allocation
99% confidenceThe GBP 40,740 value is recorded only on the linked contract; no separate award or lot value is published.
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Contract contains the value; award and lot value fields are null.
Unpublished dates and terms
99% confidenceInformation not supplied in the published notice: contract start, contract end, duration, extension terms and pricing breakdown.
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Relevant fields are null or absent.
SOURCE DATA LIMITATIONS
Information not supplied in the published notice
- The only listed lot is marked cancelled despite an active linked award and active contract; the published data does not explain this inconsistency.
- No separate award value or lot value is published; GBP 40,740 is the linked contract value.
- Information not supplied in the published notice: contract start date, end date, duration, extension or renewal terms, pricing breakdown and bid count.
MARKET THEMES
Relevant award themes
ESNEFT3427East Suffolk and North Essex NHS Foundation TrustA2Z CLOUD LTDStaff Helpdesk Subscriptionhelpdesk servicesframework call-offGBP 40,740
COMMON QUESTIONS
About this award
Who is named as supplier for ESNEFT3427?
A2Z CLOUD LTD, verified under company number 09758206.
What is the published contract value?
The linked contract record states GBP 40,740.
How was the contract awarded?
The notice states it was called off from an existing compliant framework without further competition.
Was the contract signed?
The contract record contains a signed date of 16 October 2026.
Is there any lifecycle inconsistency?
Yes. The linked award and contract are active, but the only listed lot is marked cancelled.
ProcuraAxis award analysis supplements, but does not replace, the official award notice, contract data or procurement documents. “Awarded” does not by itself prove that a contract has been signed.