Wiltshire Council · Preliminary market engagement notice on Find a Tender
✓Tender information last checkedLast checked 20 Oct 2026, 13:07.
Opportunity overview
Wiltshire Council are approaching the market for a water, wastewater and ancillary services contract to commence June 2027.This engagement seeks to learn from contracts undertaken since 2019 for this service, which have been through existing public sector frameworks, and to better understand if a direct to retailer service would be cost effective and beneficial to the council.
The contract is required to ensure the provision of water as well as wastewater including, but not limited to, sewerage, roads and property drainage and trade effluent services, in accordance with relevant standards and legislation.
Specifically, the service requirements include accuracy of monthly consolidated electronic invoices, and an ability for invoices to be uploaded to SystemsLink (database) and Concerto (payment system) for management and bill payment. Examples of previous history with clients to demonstrate this would be favourable as would experience managing a large multi-site portfolio.
Expectations include provision of account management or an account team, query management, customer services and general administrative services.
Classification
CPV65100000 — Water distribution and related services
Lots
Lot 1Value not stated
Documents and notices
Preliminary market engagement notice on Find a TenderOpen source ↗
Published notice details
Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.
Wiltshire Council are approaching the market for a water, wastewater and ancillary services contract to commence June 2027.
This engagement seeks to learn from contracts undertaken since 2019 for this service, which have been through existing public sector frameworks, and to better understand if a direct to retailer service would be cost effective and beneficial to the council.
The contract is required to ensure the provision of water as well as wastewater including, but not limited to, sewerage, roads and property drainage and trade effluent services, in accordance with relevant standards and legislation.
Specifically, the service requirements include accuracy of monthly consolidated electronic invoices, and an ability for invoices to be uploaded to SystemsLink (database) and Concerto (payment system) for management and bill payment. Examples of previous history with clients to demonstrate this would be favourable as would experience managing a large multi-site portfolio.
Expectations include provision of account management or an account team, query management, customer services and general administrative services.
Sessions will take place remotely (via Microsoft Teams). Please contact Technical Energy Lead for Wiltshire Council - Louise Della Mura on 01225 713726 or louise.dellamura@wiltshire.gov.uk for more information.
Due
6 Nov 2026, 23:59
Status
scheduled
Documents
Entry 1
Id
098894-2026
Document Type
marketEngagementNotice
Notice Type
UK2
Description
Preliminary market engagement notice on Find a Tender
1 published notice version reviewed by ProcuraAxis.
1 VERSION
1
098894-2026Preliminary market engagement notice on Find a Tender ·
PROCURAAXIS ANALYSIS
ProcuraAxis Analysis
Our approved analysis of the opportunity appears below the official tender information.
ANALYSIS PREVIEW
Opportunity intelligence at a glance
Early-stage market engagement by Wiltshire Council for a planned water, wastewater and ancillary services contract, stated to commence in June 2027. The council is exploring whether a direct-to-retailer model would be cost-effective and beneficial. Scope includes water, wastewater, sewerage, drainage, trade effluent, billing integration and customer/account services.
Who this may suit
Potential fit for water and wastewater service retailers/providers able to support a large multi-site estate, consolidated monthly e-invoicing, SystemsLink and Concerto invoice uploads, account management, query handling and administrative services. This is not an open bidding opportunity; supplier selection and submission requirements are unknown.
Key points identified
Water and wastewater provisionProvide water and wastewater services, including sewerage, roads and property drainage, and trade effluent services.Evidence: “The contract is required to ensure the provision of water as well as wastewater including, but not limited to, sewerage, roads and property drainage and trade effluent services”
Standards and legislationServices must be in accordance with relevant standards and legislation; specific standards are not stated.Evidence: “in accordance with relevant standards and legislation”
Electronic invoicingAccurate monthly consolidated electronic invoices are required.Evidence: “service requirements include accuracy of monthly consolidated electronic invoices”
94% approved-analysis confidence10 supplier criteria identified4 risks or unknowns
ProcuraAxis structures information found in published procurement records, checks the result for consistency and publishes only approved analysis. Confidence describes the completeness and consistency of the available source information; it is not a guarantee of eligibility or contract award.
Early-stage market engagement by Wiltshire Council for a planned water, wastewater and ancillary services contract, stated to commence in June 2027. The council is exploring whether a direct-to-retailer model would be cost-effective and beneficial. Scope includes water, wastewater, sewerage, drainage, trade effluent, billing integration and customer/account services.
Who this may suit
Potential fit for water and wastewater service retailers/providers able to support a large multi-site estate, consolidated monthly e-invoicing, SystemsLink and Concerto invoice uploads, account management, query handling and administrative services. This is not an open bidding opportunity; supplier selection and submission requirements are unknown.
Key deliverables
Water and wastewater services
Sewerage, roads and property drainage, and trade effluent services
Monthly consolidated electronic invoicing
Invoice uploads to SystemsLink and Concerto
Account management, query management, customer service and administration
SUPPLIER REQUIREMENTS
10 criteria identified
Water and wastewater provision
98% confidence
Provide water and wastewater services, including sewerage, roads and property drainage, and trade effluent services.
View supporting evidence
“The contract is required to ensure the provision of water as well as wastewater including, but not limited to, sewerage, roads and property drainage and trade effluent services”
Standards and legislation
94% confidence
Services must be in accordance with relevant standards and legislation; specific standards are not stated.
View supporting evidence
“in accordance with relevant standards and legislation”
Electronic invoicing
98% confidence
Accurate monthly consolidated electronic invoices are required.
View supporting evidence
“service requirements include accuracy of monthly consolidated electronic invoices”
Systems integration
98% confidence
Invoices must be capable of upload to SystemsLink and Concerto for management and bill payment.
View supporting evidence
“an ability for invoices to be uploaded to SystemsLink (database) and Concerto (payment system)”
Account and customer services
98% confidence
Account management or an account team, query management, customer services and general administrative services are expected.
View supporting evidence
“Expectations include provision of account management or an account team, query management, customer services and general administrative services.”
Relevant client history
91% confidence
Examples of previous client history demonstrating the invoicing/integration capability would be favourable.
View supporting evidence
“Examples of previous history with clients to demonstrate this would be favourable”
Multi-site portfolio experience
95% confidence
Experience managing a large multi-site portfolio would be favourable.
View supporting evidence
“as would experience managing a large multi-site portfolio”
Supplier eligibility criteria
98% confidence
Unknown at market-engagement stage.
View supporting evidence
The notice is a “Preliminary market engagement notice on Find a Tender” and contains no stated eligibility criteria.
SME suitability
99% confidence
Unknown.
View supporting evidence
suitable_for_sme is null.
VCSE suitability
99% confidence
Unknown.
View supporting evidence
suitable_for_vcse is null.
COMMERCIAL AND DELIVERY
Contract intelligence
Commercial
Estimated maximum value
96% confidence
Up to GBP 4,500,000.
View supporting evidence
value_max: 4500000; currency: GBP.
Commercial model
96% confidence
The council is exploring whether a direct-to-retailer service would be cost-effective and beneficial; no final commercial model is stated.
View supporting evidence
“better understand if a direct to retailer service would be cost effective and beneficial to the council.”
Contract duration
99% confidence
Unknown.
View supporting evidence
contract_start_at and contract_end_at are null.
Delivery
Planned commencement
97% confidence
June 2027 is stated as the intended commencement timing.
View supporting evidence
“contract to commence June 2027.”
Delivery area
89% confidence
UKK15; the supplied delivery-location locality and postcode are not specified.
View supporting evidence
Delivery location: region “UKK15”, country “United Kingdom”.
Portfolio scale
93% confidence
Large multi-site portfolio experience is favourable; the number and nature of sites are unknown.
View supporting evidence
“experience managing a large multi-site portfolio.”
PROCEDURE
How to respond
Opportunity status
99% confidence
Upcoming planning-stage preliminary market engagement. It is an early-stage/planned procurement and bidding is not stated to be open.
View supporting evidence
display_status: “upcoming”; stage: “planning”; notice_type: “Preliminary market engagement notice on Find a Tender”.
Procurement route
96% confidence
Unknown; the council is considering a direct-to-retailer service and refers to previous use of public-sector frameworks.
View supporting evidence
“existing public sector frameworks” and “better understand if a direct to retailer service would be cost effective”. procurement_method is null.
Submission deadline
99% confidence
Unknown.
View supporting evidence
submission_deadline is null.
Lots
98% confidence
One planning-status lot is supplied, but it has no title or description; no distinct lot scope is evidenced.
View supporting evidence
Lot 1 has null title and null description.
RISKS AND UNKNOWNS
Points requiring attention
Early-stage scope and route uncertainty
99% confidence
This is market engagement. Final scope, procurement route, commercial terms, timetable and submission requirements have not been stated and may change.
View supporting evidence
The notice is planning-stage preliminary market engagement; procurement_method, deadlines and contract dates are null.
Integration validation
96% confidence
Suppliers should validate technical and operational requirements for uploading invoices to SystemsLink and Concerto; interface specifications are not supplied.
View supporting evidence
The description requires invoice uploads to “SystemsLink” and “Concerto” but provides no specifications.
Compliance detail unavailable
97% confidence
Relevant standards and legislation are referenced but not named, so precise compliance obligations are unknown.
View supporting evidence
“in accordance with relevant standards and legislation.”
Lot data incomplete
99% confidence
The supplied Lot 1 record has no title or description, so lot-level scope cannot be assessed.
View supporting evidence
Lot 1 title and description are null.
ProcuraAxis analysis supplements, but does not replace, the original notice and tender documents. Always verify eligibility, deadlines and commercial terms with the issuing authority.
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