UKHSA Service Support Renewals Contract Awarded to INSIGHT DIRECT (UK) LTD

Tender information last checkedLast checked 20 Oct 2026, 12:33.

Opportunity overview

Service Support Renewals Software

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Insight Direct (UK) Ltd

Matched by exact name

Contract value: £22k
Awarded: Not supplied
Contract signed: 25 Sept 2026
Including VAT: £26.3k
Award ID: 1
Status: active
Identifier: GB-PPON PVDG-2635-GTLY
Location: Sheffield, UKE32, S1 2JF, United Kingdom

Classification

No classification was supplied.

Lots

Lot 1Value not stated

Documents and notices

Contract details notice on Find a TenderOpen source ↗

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id: C468630
Status: complete
Procurement Method: direct
Procurement Method Details: Below threshold - without competition

Legal basis

Id: 2023/54
Scheme: UKPGA
Uri: https://www.legislation.gov.uk/ukpga/2023/54/contents ↗

Lots and requirements

Entry 1

Id: 1
Status: complete

Buyer, suppliers and contacts

Organisation 1

Name: Secretary of State for Health and Social Care acting as part of the Crown through UK Health Security Agency
Id: GB-PPON-PBMQ-7576-DVGW

Identifier

Scheme: GB-PPON
Id: PBMQ-7576-DVGW

Address

Street Address: 10 South Colonnade
Locality: London
Postal Code: E14 4PU
Country: GB
Country Name: United Kingdom
Region: UKI42

Contact

Name: Procurement Notices
Email: procurementnotices@ukhsa.gov.uk

Roles

buyer

Details

Url: https://www.gov.uk/government/organisations/uk-health-security-agency ↗

Classifications

Entry 1

Scheme: UK_CA_TYPE
Id: publicAuthorityCentralGovernment
Description: Public authority - central government

Organisation 2

Name: Insight Direct (UK) Ltd
Id: GB-PPON-PVDG-2635-GTLY

Identifier

Scheme: GB-PPON
Id: PVDG-2635-GTLY

Address

Street Address: 1st Floor St Paul's Place, 121 Norfolk Street, Sheffield, S1 2JF
Locality: Sheffield
Postal Code: S1 2JF
Country: GB
Country Name: United Kingdom
Region: UKE32

Contact

Email: richard.white2@insight.com

Roles

supplier

Details

Scale: large
Vcse: No

Award information

Award 1

Id: 1
Status: active
Main Procurement Category: services

Items

Item 1

Id: 1
Related Lot: 1

Additional Classifications

Entry 1

Scheme: CPV
Id: 72222300
Description: Information technology services

Delivery locations

Entry 1

Region: UK
Country: GB
Country Name: United Kingdom

Suppliers

Supplier 1

Id: GB-PPON-PVDG-2635-GTLY
Name: Insight Direct (UK) Ltd

Related lots

Contracts and changes

Entry 1

Id: 1
Award ID: 1
Title: Service Support Renewals Software
Status: active
Above Threshold: No
Date Signed: 26 Sept 2026, 00:00

Period

Starts: 26 Sept 2026, 00:00
Ends: 8 Aug 2027, 23:59

Value

Including VAT: 26,340.83
Amount: 21,950.69
Currency: GBP

Documents

Entry 1

Id: 098869-2026
Document Type: contractNotice
Notice Type: UK7
Description: Contract details notice on Find a Tender
Url: https://www.find-tender.service.gov.uk/Notice/098869-2026 ↗
Published: 20 Oct 2026, 11:07
Format: text/html

Recorded locations

Buyer location · London · UKI42 · E14 4PU · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION

098869-2026Contract details notice on Find a Tender · 20 Oct 2026, 11:07

PROCURAAXIS AWARD ANALYSIS

Award outcome intelligence

Evidence-bound analysis of the published award appears below the official tender and award information.

ANALYSIS PREVIEW

Award intelligence at a glance

UK Health Security Agency awarded a below-threshold, direct software service-support renewal to INSIGHT DIRECT (UK) LTD. The published contract record states it was signed and started on 26 September 2026.

Published outcome signals

Procurement statusComplete tender; active award and active contractEvidence: Tender status is "complete"; award 1 and contract 1 are both marked "active".
Contract signatureSigned 26 September 2026Evidence: Contract 1 has dateSigned "2026-09-26T00:00:00+01:00".
Contract start26 September 2026Evidence: Contract 1 period startDate is "2026-09-26T00:00:00+01:00".

98% approved-analysis confidence1 supplier record analysed3 source limitations

SOURCE AND FRESHNESS

Traceable procurement data

Source: Find a Tender
Notice reference: 098869-2026
OCID: ocds-h6vhtk-078b93
First published: 20 Oct 2026
Last checked: 20 Oct 2026, 12:33
Notice versions reviewed: 1

View Find a Tender notice ↗

HOW THIS WAS PREPARED

Approved, evidence-bound analysis

ProcuraAxis structures information found in published procurement records, checks the result for consistency and publishes only approved analysis. Confidence describes the completeness and consistency of the available source information; it is not a guarantee of eligibility or contract award.

Analysis status: Approved for publication
Analysed: 20 Oct 2026

Read the analysis methodology →

AWARD OUTCOME

What happened

Published outcome

One active award and one active contract are recorded for supplier INSIGHT DIRECT (UK) LTD, covering lot 1.

Market significance

The contract has a published gross value of £26,340.83 (£21,950.69 excluding VAT) and runs until 8 August 2027.

AWARDED SUPPLIERS AND LOTS

1 supplier record analysed

INSIGHT DIRECT (UK) LTD

99% confidence

Award 1 · Lots 1 · Shared contract value: £26,340.83 gross (£21,950.69 excluding VAT) GBP · Verified supplier; active award

View supporting evidence

Award 1 names Insight Direct (UK) Ltd as its sole supplier. Supplier verification identifies the legal name as INSIGHT DIRECT (UK) LTD (company number 02579852). Contract 1, linked to award 1, states the values.

LIFECYCLE

Award or contract stage

Procurement status

99% confidence

Complete tender; active award and active contract

View supporting evidence

Tender status is "complete"; award 1 and contract 1 are both marked "active".

Contract signature

99% confidence

Signed 26 September 2026

View supporting evidence

Contract 1 has dateSigned "2026-09-26T00:00:00+01:00".

Contract start

99% confidence

26 September 2026

View supporting evidence

Contract 1 period startDate is "2026-09-26T00:00:00+01:00".

VALUES

Published values explained

Contract value excluding VAT

99% confidence

£21,950.69

View supporting evidence

Contract 1 value.amount is 21950.69 GBP.

Contract value including VAT

99% confidence

£26,340.83

View supporting evidence

Contract 1 value.amountGross is 26340.83 GBP.

Value allocation

94% confidence

Contract-level value linked to award 1 and lot 1

View supporting evidence

Contract 1 is linked to award 1; award 1 is linked to lot 1. No separate lot value is published.

TIMELINE

Procurement timeline

Contract signed

99% confidence

26 September 2026

View supporting evidence

Contract 1 dateSigned is 2026-09-26.

Contract period

99% confidence

26 September 2026 to 8 August 2027

View supporting evidence

Contract 1 period startDate and endDate are 2026-09-26 and 2027-08-08.

Contract details notice published

99% confidence

20 October 2026

View supporting evidence

The UK7 Contract details notice has datePublished 2026-10-20.

SCOPE

What was awarded

Requirement

98% confidence

Service support renewals software

View supporting evidence

Tender title is "Service Support Renewals" and description is "Service Support Renewals Software".

Procurement category

99% confidence

Services

View supporting evidence

Award 1 mainProcurementCategory is "services".

Classification

99% confidence

Information technology services (CPV 72222300)

View supporting evidence

Award item 1 has CPV 72222300, described as "Information technology services".

Delivery location

98% confidence

United Kingdom

View supporting evidence

Award item 1 delivery address region is UK.

PROCEDURE

Procedure and competition

Procurement method

99% confidence

Direct procurement

View supporting evidence

Tender procurementMethod is "direct".

Competition approach

99% confidence

Below threshold - without competition

View supporting evidence

Tender procurementMethodDetails states "Below threshold - without competition".

Legal basis

98% confidence

Procurement Act 2023 (UKPGA 2023/54)

View supporting evidence

Tender legalBasis is identified as UKPGA 2023/54.

CONTRACT TERMS

Published contract terms

Contract status

99% confidence

Active

View supporting evidence

Contract 1 status is "active".

Above-threshold status

99% confidence

Below threshold

View supporting evidence

Contract 1 aboveThreshold is false.

Term length

96% confidence

Approximately 10 months and 13 days

View supporting evidence

Published contract period runs from 26 September 2026 to 8 August 2027.

COMMERCIAL VIEW

Commercial observations

Commercial structure

98% confidence

A single-supplier direct award for software support renewals

View supporting evidence

The notice records a direct, below-threshold procurement without competition and names one supplier on award 1.

Published value basis

99% confidence

Both net and gross contract values are available

View supporting evidence

Contract 1 reports £21,950.69 amount and £26,340.83 amountGross.

ANALYSIS QUALITY

98%overall confidence

Confidence reflects the completeness and consistency of the published award data.

Reference: ocds-h6vhtk-078b93
Analysed: 20 Oct 2026

APPROVED AWARD ANALYSIS

BUYER CONTEXT

Buyer context

Buyer

99% confidence

Secretary of State for Health and Social Care acting as part of the Crown through UK Health Security Agency

View supporting evidence

Named as buyer in the published tender data.

Buyer type

99% confidence

Central government public authority

View supporting evidence

Buyer classification is "Public authority - central government".

Buyer location

99% confidence

London, United Kingdom

View supporting evidence

Buyer address lists 10 South Colonnade, London, E14 4PU.

SUPPLIER CONTEXT

Supplier context

Verified legal supplier

99% confidence

INSIGHT DIRECT (UK) LTD

View supporting evidence

Supplier verification reports an exact-name match to company number 02579852 and verified company name INSIGHT DIRECT (UK) LTD.

Published supplier name

99% confidence

Insight Direct (UK) Ltd

View supporting evidence

The supplier party and award supplier are named "Insight Direct (UK) Ltd" in the source notice.

Supplier scale

98% confidence

Large; not a VCSE

View supporting evidence

Supplier party details record scale as "large" and vcse as false.

Supplier location

99% confidence

Sheffield, United Kingdom

View supporting evidence

Supplier address lists Sheffield, S1 2JF.

RENEWAL OUTLOOK

Renewal outlook

Estimated renewal timing

84% confidence

Around August 2027, if the requirement is retendered or renewed

View supporting evidence

The explicit contract end date is 8 August 2027. This is a timing estimate only; no renewal or extension option is published.

DATA QUALITY

Gaps and source limitations

Award date

99% confidence

Not supplied in the published notice

View supporting evidence

Award 1 has no award_date in the supplied award record.

Lot detail

99% confidence

Lot 1 has no published title, description or separate value

View supporting evidence

Lot 1 is identified but its title, description and value fields are null.

Competition detail

98% confidence

Bid count, evaluation and selection rationale are not supplied

View supporting evidence

The notice states below-threshold procurement without competition but provides no bid-count or evaluation information.

Renewal terms

96% confidence

No extension or renewal option is published

View supporting evidence

The contract data provides an end date but no option or extension fields.

SOURCE DATA LIMITATIONS

Information not supplied in the published notice

Information not supplied in the published notice: award date, bid count, evaluation detail, selection rationale and pricing breakdown.
Lot 1 is identified but has no published title, description or standalone value.
No published extension, renewal or option terms; the August 2027 renewal timing is only an estimate derived from the contract end date.

MARKET THEMES

Relevant award themes

COMMON QUESTIONS

About this award

Who won the UKHSA Service Support Renewals contract?

INSIGHT DIRECT (UK) LTD, verified as company number 02579852, is the sole supplier named for award 1.

What is the contract value?

The published contract value is £21,950.69 excluding VAT and £26,340.83 including VAT.

When does the contract end?

The published contract end date is 8 August 2027.

Was this competed?

The notice describes the procurement as direct and below threshold without competition.

ProcuraAxis award analysis supplements, but does not replace, the official award notice, contract data or procurement documents. “Awarded” does not by itself prove that a contract has been signed.

Service Support Renewals

Opportunity overview

Awarded to

Insight Direct (UK) Ltd

Classification

Lots

Documents and notices

Published notice details

Scope, procedure and submissions

Legal basis

Lots and requirements

Buyer, suppliers and contacts

Identifier

Address

Contact

Roles

Details

Classifications

Identifier

Address

Contact

Roles

Details

Award information

Items

Additional Classifications

Delivery locations

Suppliers

Related lots

Contracts and changes

Period

Value

Documents

Recorded locations

Notice and amendment history

Award intelligence at a glance

Published outcome signals

Traceable procurement data

Approved, evidence-bound analysis

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