AWARD OUTCOME
What happened
London Borough of Hackney awarded Infoshare+ Limited a direct, below-threshold contract for the Response Master subscription, used to respond to statutory challenges to traffic and parking penalty charge notices.
Published outcomeThe published contract record is active. It was signed on 20 September 2025 and runs from 1 October 2025 to 1 October 2028.
Market significanceThis is a three-year public-sector software and support contract with a stated net value of £196,998 and gross value of £236,397.60.
AWARDED SUPPLIERS AND LOTS
1 supplier record analysed
INFOSHARE+ LIMITED
99% confidenceAward 1 · Lots 1 · £196,998 net; £236,397.60 gross GBP · Active award; active contract
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Award 1 names INFOSHARE+ LIMITED as supplier. The associated contract has awardID 1 and records the stated contract values.
LIFECYCLE
Award or contract stage
Procurement status
99% confidenceComplete
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The tender status is recorded as "complete".
Award status
99% confidenceActive
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Award 1 is recorded with status "active".
Contract status
99% confidenceActive
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Contract 1 is recorded with status "active".
Contract signed
99% confidence20 September 2025
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Contract 1 records dateSigned as 2025-09-20 and includes a document typed "contractSigned".
Contract period
99% confidence1 October 2025 to 1 October 2028
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Contract 1 period records startDate 2025-10-01 and endDate 2028-10-01.
VALUES
Published values explained
Contract value excluding VAT
99% confidence£196,998
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Contract 1 value.amount is 196998 GBP.
Contract value including VAT
99% confidence£236,397.60
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Contract 1 value.amountGross is 236397.6 GBP.
TIMELINE
Procurement timeline
Contract signed
99% confidence20 September 2025
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Contract 1 dateSigned is 2025-09-20.
Contract start
99% confidence1 October 2025
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Contract 1 period.startDate is 2025-10-01.
Contract end
99% confidence1 October 2028
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Contract 1 period.endDate is 2028-10-01.
Contract details notice published
99% confidence20 October 2026
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The UK7 contract details notice is dated 2026-10-20.
SCOPE
What was awarded
Requirement
99% confidenceResponse Master subscription
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The title is "Response Master" and the description identifies a subscription to the service.
Operational use
99% confidenceSupporting officer responses to statutory challenges to traffic and parking penalty charge notices
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The description states that officers use the subscription to provide responses to drivers using the statutory challenge process.
Service category
99% confidenceIT services: consulting, software development, Internet and support (CPV 72000000)
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Award item 1 lists CPV 72000000 with this description.
Delivery location
95% confidenceUKI41
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Award item 1 specifies delivery in region UKI41.
PROCEDURE
Procedure and competition
Procurement method
99% confidenceDirect
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The tender records procurementMethod as "direct".
Procedure detail
99% confidenceBelow threshold – without competition
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The tender records procurementMethodDetails as "Below threshold - without competition".
Above-threshold status
99% confidenceNo
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Contract 1 records aboveThreshold as false.
Competition information
96% confidenceNo competed bidding process is indicated by the published procedure detail.
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The published procedure is direct and below threshold without competition.
CONTRACT TERMS
Published contract terms
Term
99% confidenceThree years
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The stated period is 1 October 2025 to 1 October 2028.
Pricing basis
99% confidence£196,998 excluding VAT; £236,397.60 including VAT
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Contract 1 provides amount and amountGross in GBP.
COMMERCIAL VIEW
Commercial observations
Commercial model
96% confidenceDirectly awarded subscription for a statutory-response workflow
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The description identifies a Response Master subscription supporting statutory challenge responses, and the procedure is direct.
Value allocation
98% confidenceThe published contract value is associated with the single active award and supplier.
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One active award names one supplier, and contract 1 links to awardID 1.
DATA QUALITY
Gaps and source limitations
Award date
99% confidenceNot supplied in the published notice data.
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Award 1 has no award_date value in the supplied award record.
Lot detail
99% confidenceLot 1 is identified, but no lot title, description or separate value is supplied.
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Lot 1 is present with status complete; its title, description and value fields are null.
Evaluation detail
99% confidenceInformation not supplied in the published notice.
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No bidder numbers, evaluation scores, award rationale or pricing breakdown are provided.
Extension and renewal terms
99% confidenceInformation not supplied in the published notice.
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The contract period is supplied, but no option, extension or renewal terms are stated.
SOURCE DATA LIMITATIONS
Information not supplied in the published notice
- No award decision date is supplied.
- No lot title, lot description or individual lot value is published for lot 1.
- No bid count, evaluation methodology, scores, award rationale or detailed pricing is supplied.
- No extension or renewal provisions are published.
MARKET THEMES
Relevant award themes
London Borough of HackneyInfoshare+ LimitedResponse Mastertraffic penalty charge noticesparking penalty charge noticesdirect awardpublic sector software
COMMON QUESTIONS
About this award
Who won the Response Master contract?
INFOSHARE+ LIMITED won award 1. Its identity is verified against company number 02877612.
What is the value of the contract?
The contract states £196,998 excluding VAT and £236,397.60 including VAT.
When does the contract run?
It was signed on 20 September 2025, starts on 1 October 2025 and ends on 1 October 2028.
How was the contract procured?
The notice describes a direct, below-threshold procurement without competition.
ProcuraAxis award analysis supplements, but does not replace, the official award notice, contract data or procurement documents. “Awarded” does not by itself prove that a contract has been signed.