AWARD OUTCOME
What happened
NHS Devon Integrated Care Board has signed a call-off contract with GRANICUS-FIRMSTEP LIMITED for a cloud-based engagement platform supporting multiple engagement workstreams.
Published outcomeAward 1 is active and is linked to an active contract.
Market significanceA £90,833 net (£109,000 gross) below-threshold software call-off under G-Cloud 14 Lot 2, with an optional 12-month extension.
AWARDED SUPPLIERS AND LOTS
1 supplier record analysed
GRANICUS-FIRMSTEP LIMITED
99% confidenceAward 1 · Lots 1 · £90,833 net; £109,000 gross GBP · verified; awarded supplier under active contract
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Award 1 names GRANICUS-FIRMSTEP LIMITED as supplier. Supplier identity is verified against Companies House number 04283951. The single contract linked to Award 1 reports these values.
LIFECYCLE
Award or contract stage
Notice type
99% confidenceContract details notice on Find a Tender
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Process notice_type: Contract details notice on Find a Tender.
Award status
99% confidenceActive
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Award 1 status: active.
Contract status
99% confidenceActive
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Contract 1 status: active.
Contract signature
99% confidenceSigned 16 October 2026
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Contract 1 dateSigned: 2026-10-16.
Contract start
99% confidence19 October 2026
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Contract 1 period.startDate: 2026-10-19.
VALUES
Published values explained
Contract value (net)
99% confidence£90,833
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Contract 1 value.amount: 90833 GBP.
Contract value (gross)
99% confidence£109,000
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Contract 1 value.amountGross: 109000 GBP.
Value attribution
98% confidenceThe reported contract value relates to the single contract linked to Award 1.
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Contract 1 awardID is 1; Award 1 has one named supplier.
TIMELINE
Procurement timeline
Contract signed
99% confidence16 October 2026
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Contract 1 dateSigned: 2026-10-16.
Contract start
99% confidence19 October 2026
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Contract 1 period.startDate: 2026-10-19.
Initial contract end
99% confidence30 September 2029
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Contract 1 period.endDate: 2029-09-30.
Maximum possible end
99% confidence30 September 2030
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Contract 1 period.maxExtentDate: 2030-09-30.
Notice published
99% confidence19 October 2026
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Notice datePublished: 2026-10-19T15:05:35+01:00.
SCOPE
What was awarded
Requirement
98% confidenceCloud-based engagement platform for multiple current engagement workstreams.
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Tender description states this purpose.
Category
99% confidenceSoftware package and information systems
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Award item CPV 48000000.
Procurement category recorded in award
99% confidenceGoods
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Award 1 mainProcurementCategory: goods.
Delivery region
95% confidenceUKK4, United Kingdom
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Award item deliveryAddresses identifies region UKK4.
Lot
99% confidenceLot 1; no published lot title or description.
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Award 1 is related to Lot 1; the lot record has no title or description.
PROCEDURE
Procedure and competition
Procedure
99% confidenceSelective; below-threshold award under framework
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Tender procurementMethod: selective; procurementMethodDetails: Below threshold - award under framework.
Framework route
98% confidenceG-Cloud 14 (RM1557.14), Lot 2
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Tender description says the contract was called off from G-Cloud 14 (RM1557.14) Lot 2 before its expiry.
Competition flag
99% confidenceNot competitive
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Tender competitive: false.
Related framework process
99% confidenceocds-h6vhtk-0504a3
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Related process with framework relationship identifies this OCID.
CONTRACT TERMS
Published contract terms
Term
99% confidence19 October 2026 to 30 September 2029
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Contract period startDate and endDate.
Extension option
99% confidenceOptional 12-month extension
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Contract hasRenewal: true; renewal description: Optional 12 month extension.
Maximum term end
99% confidence30 September 2030 if the extension is used
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Contract maxExtentDate: 2030-09-30 and stated optional 12-month extension.
Threshold status
99% confidenceBelow threshold
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Contract aboveThreshold: false.
COMMERCIAL VIEW
Commercial observations
Commercial route
98% confidenceThe buyer used an existing cloud-services framework rather than a standalone competitive procedure.
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Tender description identifies a G-Cloud 14 call-off; procedure details state award under framework.
Contract structure
99% confidenceThe contract has a defined initial term and a single optional 12-month extension.
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Contract endDate, maxExtentDate and renewal description.
DATA QUALITY
Gaps and source limitations
Lot detail
99% confidenceLot 1 is identified, but its title, description and individual value were not supplied in the published notice data.
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Lot 1 has no title, description or value; Award 1 links to Lot 1.
Competition detail
99% confidenceInformation on bids, invited suppliers, evaluation, scores and award rationale was not supplied in the published notice data.
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No bid, evaluation or rationale fields are provided.
Value basis
99% confidenceBoth net and gross contract values are published; no pricing breakdown or recurring-cost profile is supplied.
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Contract reports amount and amountGross only.
SOURCE DATA LIMITATIONS
Information not supplied in the published notice
- Lot 1 has no published title, description or individual value.
- Information not supplied in the published notice: bid count, invited suppliers, evaluation methodology, scoring, award rationale and pricing breakdown.
- The notice does not state whether or when the optional extension will be exercised.
MARKET THEMES
Relevant award themes
NHS Devon engagement platformGRANICUS-FIRMSTEP LIMITEDG-Cloud 14RM1557.14NHS software contractcloud engagement platform
COMMON QUESTIONS
About this award
Who won the NHS Devon engagement platform contract?
GRANICUS-FIRMSTEP LIMITED, verified against Companies House number 04283951.
What is the value of the contract?
The linked contract reports £90,833 net and £109,000 gross.
When does the contract run until?
The initial term ends on 30 September 2029, with an optional 12-month extension that could take the maximum end date to 30 September 2030.
Which framework was used?
The notice states that the call-off was made from G-Cloud 14 (RM1557.14), Lot 2.
ProcuraAxis award analysis supplements, but does not replace, the official award notice, contract data or procurement documents. “Awarded” does not by itself prove that a contract has been signed.