AWARD OUTCOME
What happened
NHS Devon Integrated Care Board awarded a 12-month dementia support worker pilot for patients discharged from hospital in Plymouth to MEMORY MATTERS CIC. The contract is explicitly recorded as signed and active.
Published outcomeOne supplier, MEMORY MATTERS CIC, received award 1 for lot 1 under a direct below-threshold procurement without competition.
Market significanceThis is a £51,000 gross light-touch health and social work services contract for a local Plymouth delivery area, with a VCSE supplier.
AWARDED SUPPLIERS AND LOTS
1 supplier record analysed
MEMORY MATTERS CIC
99% confidenceAward 1 · Lots 1 · £51,000 gross GBP · Verified supplier; active award and contract
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Award 1 names MEMORY MATTERS CIC as supplier for lot 1. The supplier record is verified by Companies House number 07285140. Contract 1, linked to award 1, has a gross value of GBP 51,000.
LIFECYCLE
Award or contract stage
Notice type
99% confidenceContract details notice on Find a Tender
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The process and contract document both identify the notice as a Contract details notice on Find a Tender.
Award status
99% confidenceActive
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Award 1 is recorded with status 'active'.
Contract status
99% confidenceActive and signed
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Contract 1 has status 'active' and dateSigned of 16 October 2026.
Procurement status
98% confidenceComplete
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The tender and lot 1 are recorded with status 'complete'.
VALUES
Published values explained
Contract value
99% confidence£51,000 gross
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Contract 1 states amountGross 51000 and currency GBP.
Value allocation
97% confidenceThe published contract value is linked to award 1 and its sole supplier.
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Contract 1 is linked to award 1; award 1 names one supplier, MEMORY MATTERS CIC.
TIMELINE
Procurement timeline
Contract signed
99% confidence16 October 2026
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Contract 1 records dateSigned as 2026-10-16.
Notice published
99% confidence19 October 2026
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The notice document records datePublished as 2026-10-19T14:38:40+01:00.
Contract start
99% confidence1 November 2026
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Contract 1 period startDate is 2026-11-01.
Contract end
99% confidence31 October 2027
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Contract 1 period endDate is 2027-10-31T23:59:59Z.
SCOPE
What was awarded
Requirement
99% confidenceDementia support worker pilot for relevant patients being discharged from hospital in Plymouth
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The published description states that NHS Devon procured a 12-month contract to provide a dementia support worker for relevant patients being discharged from hospital in Plymouth on an initial pilot basis.
Service classification
99% confidenceHealth and social work services (CPV 85000000)
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Award item 1 carries CPV 85000000, described as Health and social work services.
Delivery area
95% confidencePlymouth (UKK41)
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Award item 1 specifies delivery address region UKK41; the supplier record identifies Plymouth as its locality.
Lot structure
98% confidenceOne published lot (lot 1); no lot title or description supplied
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The tender lists lot 1 and award 1 relates to lot 1. No lot title or description is provided.
PROCEDURE
Procedure and competition
Procurement method
99% confidenceDirect procurement
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The tender procurementMethod is recorded as 'direct'.
Competition
99% confidenceBelow threshold - without competition
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The tender procurementMethodDetails states 'Below threshold - without competition'.
Regime
98% confidenceLight-touch regime
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The tender specialRegime field lists 'lightTouch'.
Competition data
99% confidenceBid count and evaluation information not supplied in the published notice
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No bid count, scoring, tenderer list or evaluation narrative is provided.
CONTRACT TERMS
Published contract terms
Term
99% confidence12 months
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The description calls this a 12-month contract, and the published period runs from 1 November 2026 to 31 October 2027.
Extension or renewal options
99% confidenceUnknown
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No extension, option or renewal terms are supplied in the published notice.
Threshold status
99% confidenceBelow threshold
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Contract 1 records aboveThreshold as false.
COMMERCIAL VIEW
Commercial observations
Market route
99% confidenceThe buyer used a direct, below-threshold route without competition for this pilot.
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The published procurement method is direct and the method detail is 'Below threshold - without competition'.
Supplier positioning
94% confidenceThe awarded provider is a verified VCSE organisation based in Plymouth, matching the published delivery region.
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MEMORY MATTERS CIC is verified and recorded as VCSE; the supplier is located in Plymouth and delivery is specified as UKK41.
Pilot status
98% confidenceThe requirement is described as an initial pilot; published information does not state what follows the pilot.
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The contract description says 'on an initial pilot basis' and supplies no follow-on arrangements.
DATA QUALITY
Gaps and source limitations
Published contract evidence
97% confidenceStrong
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The notice provides an active award, active contract, signed date, contract period, gross value, named supplier, delivery region and procurement route.
Unpublished competition and evaluation detail
99% confidenceInformation not supplied in the published notice.
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No bid count, tenderer list, award rationale, scores or evaluation narrative is present.
Lot detail
99% confidenceInformation not supplied in the published notice.
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Lot 1 has no published title, description or separate lot value.
Commercial terms
99% confidenceInformation not supplied in the published notice.
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No pricing breakdown, KPIs, extension options or renewal terms are provided.
SOURCE DATA LIMITATIONS
Information not supplied in the published notice
- Information not supplied in the published notice: bid count, competing tenderers, evaluation criteria, scores and award rationale.
- Information not supplied in the published notice: lot 1 title, lot description and separate lot value.
- Information not supplied in the published notice: pricing breakdown, KPIs, extension options and renewal terms.
- No procurement forecast can be inferred from the published end date; the renewal reference point is only an estimate based on the contract period.
MARKET THEMES
Relevant award themes
MEMORY MATTERS CICNHS Devon Integrated Care Boarddementia support worker pilotPlymouthhealth and social work servicespublic procurement
COMMON QUESTIONS
About this award
Who won the NHS Devon Dementia Support Worker Pilot?
MEMORY MATTERS CIC won award 1 for lot 1. Its identity is verified against Companies House number 07285140.
What is the value and duration of the contract?
The active signed contract has a gross value of £51,000 and runs from 1 November 2026 to 31 October 2027.
How was the supplier selected?
The published notice records a direct, below-threshold procurement without competition. It does not provide evaluation or bid information.
ProcuraAxis award analysis supplements, but does not replace, the official award notice, contract data or procurement documents. “Awarded” does not by itself prove that a contract has been signed.