✓Tender information last checkedLast checked 16 Oct 2026, 17:06.
Opportunity overview
RDG is looking to secure a supplier to deliver a National Rail British Sign Language solution that can consume approved industry data sources, process them and provide a BSL translation that the system's users can display on their digital channels, in station screens, and onboard screens.
RDG is looking to put in place a contract for 1 year, with the intention of extending the contract for a further 2 years (1+1) upon funding confirmation. The contract value for this tender covers both the Capex and Opex amounts.
RDG is aiming to have the solution in place for implementation on the National Rail Enquiries channels by the 30th September 2027; however, bidders must indicate whether this timeline is suitable in their responses. The contract end will be dictated by project go-live date, therefore the date indicated in this Tender notification is subject to change.
Classification
CPV63711000 — Support services for railway transport
Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.
Scope, procedure and submissions
Id
ocds-h6vhtk-0789e8
Status
active
Procurement Method
open
Procurement Method Details
Competitive flexible procedure
Main Procurement Category
services
Above Threshold
Yes
How to submit
Documentation available on registration via
https://raildeliverygroup.tlb.app.jaggaer.com/go/44935218019D0BECF7AF
This tender is being conducted using a competitive flexible procedure and will comprise the following stages:
• Conditions of Participation
• Written Tender Response, comprising the Specific Considerations Proposal and responses to the questions
• Best and Final Offer
Special regime
utilities
Submission terms
Electronic Submission Policy
allowed
Languages
en
Tender Period
Ends
8 Dec 2026, 12:00
Expected award period
Ends
15 Mar 2027, 23:59
Lots and requirements
Entry 1
Id
1
Status
active
Has Renewal
Yes
Has Options
Yes
Value
Including VAT
1,200,000
Amount
1,000,000
Currency
GBP
Award criteria
Criteria
Criterion 1
Type
price
Name
Pricing
Description
Split as per:
• CAPEX 40%
• OPEX 60%
Numbers
Entry 1
Number
30
Weight
percentageExact
Criterion 2
Type
quality
Name
MOSCOW Functional Requirements
Numbers
Entry 1
Number
20
Weight
percentageExact
Criterion 3
Type
quality
Name
MOSCOW Non Functional Requirements
Numbers
Entry 1
Number
15
Weight
percentageExact
Criterion 4
Type
quality
Name
Functional Questions
Description
Covering the following sections:
• Experience
• BSL Questionnaire
• Technical
Numbers
Entry 1
Number
25
Weight
percentageExact
Criterion 5
Type
quality
Name
Non Functional Questions
Description
Covering the following sections:
• Service Delivery and Process
• Service Assurance
• Project Delivery and Implementation
• Hosting and Maintenance
• Information Security and Business Continuity
Numbers
Entry 1
Number
10
Weight
percentageExact
Contract period
Starts
1 Apr 2027, 00:00
Ends
30 Sept 2028, 23:59
Max Extent Date
30 Sept 2030, 23:59
Renewal
Description
Term extension if required at buyer discretion.
Options
Description
Option to make changes to requirements at buyer discretion.
Buyer location · London · UKI31 · EC4V 3DS · United Kingdom
Notice and amendment history
1 published notice version reviewed by ProcuraAxis.
1 VERSION
1
098107-2026Tender notice on Find a Tender ·
PROCURAAXIS ANALYSIS
ProcuraAxis Analysis
Our approved analysis of the opportunity appears below the official tender information.
ANALYSIS PREVIEW
Opportunity intelligence at a glance
Rail Delivery Group seeks a supplier to deliver a National Rail British Sign Language (BSL) solution. The solution must consume approved industry data, process it, and provide BSL translation for display through digital channels, station screens and onboard screens.
Who this may suit
Potential fit for suppliers with evidenced BSL translation solution capability and ability to process approved data for multi-channel rail passenger-information display. Tender is open.
Key points identified
Solution scopeA National Rail British Sign Language solution that consumes approved industry data sources, processes them and provides BSL translation.Evidence: "deliver a National Rail British Sign Language solution that can consume approved industry data sources, process them and provide a BSL translation"
Display channelsDigital channels, station screens and onboard screens.Evidence: "users can display on their digital channels, in station screens, and onboard screens"
Timeline responseBidders must state whether the proposed implementation timeline is suitable.Evidence: "bidders must indicate whether this timeline is suitable in their responses"
93% approved-analysis confidence4 supplier criteria identified4 risks or unknowns
ProcuraAxis structures information found in published procurement records, checks the result for consistency and publishes only approved analysis. Confidence describes the completeness and consistency of the available source information; it is not a guarantee of eligibility or contract award.
Rail Delivery Group seeks a supplier to deliver a National Rail British Sign Language (BSL) solution. The solution must consume approved industry data, process it, and provide BSL translation for display through digital channels, station screens and onboard screens.
Who this may suit
Potential fit for suppliers with evidenced BSL translation solution capability and ability to process approved data for multi-channel rail passenger-information display. Tender is open.
Key deliverables
National Rail BSL solution
Consumption and processing of approved industry data sources
BSL translation for digital channels, station screens and onboard screens
SUPPLIER REQUIREMENTS
4 criteria identified
Solution scope
98% confidence
A National Rail British Sign Language solution that consumes approved industry data sources, processes them and provides BSL translation.
View supporting evidence
"deliver a National Rail British Sign Language solution that can consume approved industry data sources, process them and provide a BSL translation"
Display channels
98% confidence
Digital channels, station screens and onboard screens.
View supporting evidence
"users can display on their digital channels, in station screens, and onboard screens"
Timeline response
97% confidence
Bidders must state whether the proposed implementation timeline is suitable.
View supporting evidence
"bidders must indicate whether this timeline is suitable in their responses"
Eligibility requirements
96% confidence
Unknown.
View supporting evidence
No eligibility, company-size, insurance or certification requirements are stated in the supplied notice data.
COMMERCIAL AND DELIVERY
Contract intelligence
Commercial
Maximum contract value
99% confidence
GBP 1,000,000.
View supporting evidence
process.value_max: 1000000 GBP; lot 1 value_amount: 1000000 GBP.
Cost basis
98% confidence
Tender value covers both Capex and Opex amounts.
View supporting evidence
"The contract value for this tender covers both the Capex and Opex amounts."
Initial term
96% confidence
1 year.
View supporting evidence
"put in place a contract for 1 year"
Extension intention
82% confidence
Intended extension subject to funding confirmation; the supplied wording is internally unclear on the extension duration.
View supporting evidence
"intention of extending the contract for a further 2 years (1+1) upon funding confirmation"
Delivery
Implementation target
96% confidence
Aim to have the solution in place on National Rail Enquiries channels by 30 September 2027.
View supporting evidence
"aiming to have the solution in place for implementation on the National Rail Enquiries channels by the 30th September 2027"
Delivery locations
94% confidence
Digital channels, station screens and onboard screens; physical delivery geography is unknown.
View supporting evidence
"digital channels, in station screens, and onboard screens"; the supplied London address is labelled "Buyer location".
Contract end date
98% confidence
Subject to project go-live date; no fixed end date is supplied.
View supporting evidence
"The contract end will be dictated by project go-live date"
process.submission_deadline: "2026-12-08T12:00:00+00:00"; lot 1 has the same deadline.
Lot information
99% confidence
One active lot is supplied, but it has no title or description.
View supporting evidence
lot_id "1" has title: null and description: null.
RISKS AND UNKNOWNS
Points requiring attention
Contract extension ambiguity
96% confidence
The notice says a further 2-year extension but also states "(1+1)", which does not clearly align with that duration. The extension is also subject to funding confirmation.
View supporting evidence
"extending the contract for a further 2 years (1+1) upon funding confirmation"
Timeline and end-date uncertainty
97% confidence
The 30 September 2027 implementation date is an aim requiring bidder feedback, and the contract end date will depend on project go-live.
View supporting evidence
"bidders must indicate whether this timeline is suitable"; "contract end will be dictated by project go-live date".
Incomplete lot detail
99% confidence
The sole active lot has no title or description, so no lot-specific scope can be identified.
View supporting evidence
lot 1 title and description are null.
Unstated supplier qualification requirements
94% confidence
No explicit certifications, insurance, financial thresholds or other eligibility conditions are included in the supplied data.
View supporting evidence
No such requirements appear in the supplied process description, lot data or document metadata.
ProcuraAxis analysis supplements, but does not replace, the original notice and tender documents. Always verify eligibility, deadlines and commercial terms with the issuing authority.
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