✓Tender information last checkedLast checked 20 Oct 2026, 18:26.
Opportunity overview
The Authority is seeking to procure a Registration Services Booking and Management System to support the end-to-end administration of registration appointments, ceremonies, customer self-service, payments, reporting and associated service management activities
Classification
CPV48000000 — Software package and information systems
Herefordshire Council has published this contract opportunity on the 'Supplying the Southwest Portal'. To view the documentation related to this opportunity you will need to register on the portal if you are not already registered with Procontract, and express an interest in the opportunity.
To register with Procontract on the Supplying the Southwest Portal, click on the link below or copy and paste the link into your browser's address bar: https://www.supplyingthesouthwest.org.ukOpen source ↗
Published notice details
Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.
Scope, procedure and submissions
Id
ocds-h6vhtk-0789d8
Status
active
Procurement Method
open
Procurement Method Details
Open procedure
Main Procurement Category
services
Above Threshold
Yes
How to submit
Herefordshire Council has published this contract opportunity on the 'Supplying the Southwest Portal'. To submit a response related to this opportunity you will need to register on the portal if you are not already registered with Procontract, and express an interest in the opportunity.
To register with Procontract on the Supplying the Southwest Portal, click on the link below or copy and paste the link into your browser's address bar: https://www.supplyingthesouthwest.org.uk
Has Recurrence
Yes
Published risks
During the contract term, changes to legislation, statutory guidance, regulatory requirements or National Standards may materially affect the service specification, delivery model, staffing requirements, reporting obligations or cost of delivery. The nature and extent of any such changes cannot be fully determined at the time of tender and may adversely affect satisfactory contract performance if they occur. The Contract may therefore require modification in accordance with Regulations should this known risk materialise.
Contract Start Date amended to 23rd December 2026.
Contract End Date amended to 22nd December 2031.
Initial Contract Term is 5 years.
2 optional one year extensions - see below.
Contract End Date (estimated) if both extensions used: 22nd December 2033
Id
099189-2026
Lots and requirements
Entry 1
Id
1
Status
active
Has Renewal
Yes
Value
Including VAT
240,000
Amount
200,000
Currency
GBP
Award criteria
Criteria
Criterion 1
Type
quality
Name
Quality
Description
Quality
Numbers
Entry 1
Number
70
Weight
percentageExact
Criterion 2
Type
price
Name
Price
Description
Price
Numbers
Entry 1
Number
30
Weight
percentageExact
Contract period
Starts
23 Dec 2026, 00:00
Ends
22 Dec 2031, 23:59
Max Extent Date
31 Mar 2033, 23:59
Renewal
Description
Extension period - up to 2 years (1 + 1), notified 3 months before the contract end date. Extensions are subject to contractor's satisfactory performance and further governance and budget approvals
Items and delivery
Item 1
Id
1
Related Lot
1
Additional Classifications
Entry 1
Scheme
CPV
Id
48000000
Description
Software package and information systems
Entry 2
Scheme
CPV
Id
72261000
Description
Software support services
Entry 3
Scheme
CPV
Id
72263000
Description
Software implementation services
Entry 4
Scheme
CPV
Id
72268000
Description
Software supply services
Delivery locations
Entry 1
Region
UKG11
Country
GB
Country Name
United Kingdom
Published documents
Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published
Entry 2
Id
L-1
Document Type
biddingDocuments
Description
Herefordshire Council has published this contract opportunity on the 'Supplying the Southwest Portal'. To view the documentation related to this opportunity you will need to register on the portal if you are not already registered with Procontract, and express an interest in the opportunity.
To register with Procontract on the Supplying the Southwest Portal, click on the link below or copy and paste the link into your browser's address bar: https://www.supplyingthesouthwest.org.uk
2 published notice versions reviewed by ProcuraAxis.
2 VERSIONS
1
098088-2026Tender notice on Find a Tender ·
2
099189-2026Tender notice on Find a Tender ·
PROCURAAXIS ANALYSIS
ProcuraAxis Analysis
Our approved analysis of the opportunity appears below the official tender information.
ANALYSIS PREVIEW
Opportunity intelligence at a glance
Herefordshire Council is openly tendering for a Registration Services Booking and Management System. The system is intended to support administration of registration appointments and ceremonies, customer self-service, payments, reporting and associated service-management activities. The stated maximum value is £200,000 and the submission deadline is 13 November 2026 at 17:00 UTC.
Who this may suit
Potential fit for providers of registration-services booking and management software. Evidence does not state detailed technical, implementation, support, certification or eligibility requirements.
Key points identified
Required solutionRegistration Services Booking and Management SystemEvidence: "The Authority is seeking to procure a Registration Services Booking and Management System"
Functional scopeSupport end-to-end administration of registration appointments, ceremonies, customer self-service, payments, reporting and associated service management activitiesEvidence: "to support the end-to-end administration of registration appointments, ceremonies, customer self-service, payments, reporting and associated service management activities"
Supplier eligibility requirementsUnknownEvidence: No eligibility, financial-standing, insurance, experience or certification criteria are included in the supplied notice data.
91% approved-analysis confidence3 supplier criteria identified4 risks or unknowns
ProcuraAxis structures information found in published procurement records, checks the result for consistency and publishes only approved analysis. Confidence describes the completeness and consistency of the available source information; it is not a guarantee of eligibility or contract award.
Herefordshire Council is openly tendering for a Registration Services Booking and Management System. The system is intended to support administration of registration appointments and ceremonies, customer self-service, payments, reporting and associated service-management activities. The stated maximum value is £200,000 and the submission deadline is 13 November 2026 at 17:00 UTC.
Who this may suit
Potential fit for providers of registration-services booking and management software. Evidence does not state detailed technical, implementation, support, certification or eligibility requirements.
Key deliverables
Registration Services Booking and Management System
Support for registration appointment and ceremony administration
Customer self-service, payments and reporting functionality
Associated service-management activities
SUPPLIER REQUIREMENTS
3 criteria identified
Required solution
99% confidence
Registration Services Booking and Management System
View supporting evidence
"The Authority is seeking to procure a Registration Services Booking and Management System"
Functional scope
98% confidence
Support end-to-end administration of registration appointments, ceremonies, customer self-service, payments, reporting and associated service management activities
View supporting evidence
"to support the end-to-end administration of registration appointments, ceremonies, customer self-service, payments, reporting and associated service management activities"
Supplier eligibility requirements
97% confidence
Unknown
View supporting evidence
No eligibility, financial-standing, insurance, experience or certification criteria are included in the supplied notice data.
COMMERCIAL AND DELIVERY
Contract intelligence
Commercial
Maximum contract value
98% confidence
£200,000
View supporting evidence
process.value_max: 200000 GBP; lot 1 value_amount: 200000 GBP
Minimum contract value
99% confidence
Unknown
View supporting evidence
process.value_min is null.
Contract term
99% confidence
Unknown
View supporting evidence
contract_start_at and contract_end_at are null.
Delivery
Delivery location
91% confidence
UKG11, United Kingdom
View supporting evidence
Delivery location: region "UKG11", country "United Kingdom".
Buyer location
98% confidence
Hereford, UKG11, United Kingdom
View supporting evidence
Buyer location: locality "Hereford", region "UKG11", postal code "HR4 0LE", country "United Kingdom".
Implementation and support arrangements
92% confidence
Unknown
View supporting evidence
The supplied description names associated service-management activities but gives no delivery model, implementation timetable or support arrangements.
submission_deadline: "2026-11-13T17:00:00Z"; lot 1 submission_deadline: "2026-11-13T17:00:00Z".
Tender documents access
94% confidence
Register on Procontract via the Supplying the Southwest Portal and express interest to view documentation
View supporting evidence
Bidding-document title states: "To view the documentation related to this opportunity you will need to register on the portal if you are not already registered with Procontract, and express an interest in the opportunity."
RISKS AND UNKNOWNS
Points requiring attention
Detailed specification unavailable in supplied data
98% confidence
Material technical, integration, implementation, service-level, security, data-protection, pricing and evaluation details are not present in the supplied notice extract.
View supporting evidence
The opportunity description is high level; the bidding-document record directs suppliers to a portal to view documentation.
Lot information incomplete
99% confidence
A single active lot is shown with no title or description; it should not be interpreted as a separately defined workstream.
View supporting evidence
Lot 1 has title: null and description: null.
Contract term unknown
99% confidence
Start and end dates are not supplied.
View supporting evidence
contract_start_at and contract_end_at are null.
Scope of implementation and support unclear
94% confidence
Classifications reference software support, implementation and supply, but the notice description does not define whether or how these activities are required.
View supporting evidence
CPV classifications include "Software support services", "Software implementation services" and "Software supply services"; the description does not specify delivery arrangements.
ProcuraAxis analysis supplements, but does not replace, the original notice and tender documents. Always verify eligibility, deadlines and commercial terms with the issuing authority.
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