AWARD OUTCOME
What happened
Breckland District Council has concluded and signed a direct, below-threshold contract with NORFOLK CITIZENS ADVICE for debt advice services for Norfolk residents experiencing financial hardship.
Published outcomeAward 1 is active. The contract is recorded as signed on 12 October 2026, running to 31 March 2029, with a gross value of £282,600.
Market significanceThis is a single-supplier, light-touch social-support services contract awarded without competition.
AWARDED SUPPLIERS AND LOTS
1 supplier record analysed
NORFOLK CITIZENS ADVICE
99% confidenceAward 1 · Lots 1 · 282600 GBP · Verified supplier; active award and contract
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Award 1 names Norfolk Citizens Advice as supplier and is linked to Contract 1. Supplier verification matched company number 03617412 and verified legal name NORFOLK CITIZENS ADVICE. Contract 1 has a gross value of GBP 282,600 shared only with this award.
LIFECYCLE
Award or contract stage
Notice type
99% confidenceContract details notice on Find a Tender
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Process notice type and contract document description state “Contract details notice on Find a Tender”.
Procurement status
99% confidenceComplete
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Tender status is “complete”; process source status is “complete”.
Award status
99% confidenceActive
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Award 1 status is “active”.
Contract status
99% confidenceActive
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Contract 1 status is “active”.
Contract signature
99% confidenceSigned on 12 October 2026
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Contract 1 records dateSigned as 2026-10-12.
Contract period
99% confidence12 October 2026 to 31 March 2029
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Contract 1 period records startDate 2026-10-12 and endDate 2029-03-31.
VALUES
Published values explained
Contract value
99% confidence£282,600 gross
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Contract 1 value is amountGross 282600, currency GBP.
Value allocation
98% confidenceSingle contract linked to Award 1 and Lot 1
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Contract 1 references awardID 1; Award 1 references relatedLot 1.
TIMELINE
Procurement timeline
Contract signed
99% confidence12 October 2026
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Contract 1 dateSigned is 2026-10-12.
Contract start
99% confidence12 October 2026
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Contract 1 period startDate is 2026-10-12.
Notice published
99% confidence16 October 2026
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The contract document and process published_at timestamp are 2026-10-16.
Contract end
99% confidence31 March 2029
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Contract 1 period endDate is 2029-03-31.
SCOPE
What was awarded
Service
99% confidenceFree, confidential, independent and impartial debt advice and casework
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The published description requires a Debt Advice Service for residents experiencing financial hardship, including advice and casework.
Intended outcomes
99% confidenceHelp individuals manage debt, improve financial resilience and access wider support
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These outcomes are stated in the published description.
Service requirements
99% confidenceAccessible, person-centred delivery aligned with relevant legislation, regulation and recognised quality standards
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The published description sets out these delivery expectations.
Classification
99% confidenceCPV 85312300 — Guidance and counselling services
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Award item 1 lists CPV 85312300.
Delivery area
96% confidenceUKH17, United Kingdom
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Award item 1 delivery address is region UKH17, United Kingdom.
Lot structure
99% confidenceOne published lot (Lot 1); no lot title or description supplied
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Tender data contains Lot 1 only, with no title or description.
PROCEDURE
Procedure and competition
Procedure
99% confidenceDirect procurement
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Tender procurementMethod is “direct”.
Procedure detail
99% confidenceBelow threshold - without competition
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Tender procurementMethodDetails states “Below threshold - without competition”.
Regime
99% confidenceLight touch
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Tender specialRegime lists “lightTouch”.
Competition information
99% confidenceNo competition or bid-count information supplied beyond the stated without-competition procedure
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The record states a direct, below-threshold procurement without competition and contains no bid count or evaluation data.
CONTRACT TERMS
Published contract terms
Term
98% confidenceApproximately 2 years, 5 months and 19 days
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Calculated from the explicit contract period of 12 October 2026 to 31 March 2029.
Extension or options
99% confidenceUnknown
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No extension, option or renewal terms are included in the supplied contract data.
Pricing detail
99% confidenceOnly a gross total contract value is published
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Contract 1 provides amountGross GBP 282,600; no rate card, payment schedule or net value is supplied.
Above-threshold status
99% confidenceBelow threshold
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Contract 1 records aboveThreshold as false.
COMMERCIAL VIEW
Commercial observations
Route-to-market implication
99% confidenceThe published record describes a direct below-threshold award without competition; it does not evidence an open competitive opportunity for this requirement.
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Tender procurementMethod is direct and procurementMethodDetails is “Below threshold - without competition”.
Supplier positioning
98% confidenceThe award concerns specialist debt-advice and casework provision for financially vulnerable residents, with accessibility and person-centred delivery stated as requirements.
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Published description specifies debt advice, casework, accessibility and person-centred delivery.
Value interpretation
99% confidence£282,600 is the published gross value for the signed contract, not an annual value.
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The value appears once in Contract 1 as amountGross GBP 282,600 for the full stated contract period.
DATA QUALITY
Gaps and source limitations
Supplier verification
99% confidenceVerified
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The supplier was matched by company number 03617412; verified company name is NORFOLK CITIZENS ADVICE.
Value coverage
99% confidenceContract-level gross value is published and can be allocated to the sole award; no detailed pricing is supplied.
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Contract 1 is linked only to Award 1 and lists amountGross GBP 282,600.
Award-date coverage
99% confidenceNo separate award decision date supplied
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Award 1 contains no award_date; the record does contain signature, start and publication dates.
Lot detail
99% confidenceLot 1 has no published title, description or individual value
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Supplied lot data for Lot 1 contains status only; award-level item data identifies the CPV and delivery region.
Competition and evaluation detail
99% confidenceInformation not supplied in the published notice
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No bid count, bidder list, evaluation scores, rationale or award-decision narrative is provided.
SOURCE DATA LIMITATIONS
Information not supplied in the published notice
- No separate award decision date is published.
- No bid count, competitor identities, evaluation criteria, scores, award rationale or savings information is supplied.
- Lot 1 has no published title, description or separate value.
- No extension, option, renewal terms, detailed pricing, payment schedule or performance measures are supplied.
- The notice does not publish an explicit future procurement or renewal commitment.
MARKET THEMES
Relevant award themes
NORFOLK CITIZENS ADVICEBreckland District CouncilCitizens Advice Services for Norfolkdebt advice servicesNorfolk public contractguidance and counselling services£282,600 contract
COMMON QUESTIONS
About this award
Who won the Citizens Advice Services for Norfolk contract?
NORFOLK CITIZENS ADVICE, verified against company number 03617412.
What is the value of the contract?
The published gross contract value is £282,600.
When does the contract run?
It starts on 12 October 2026 and ends on 31 March 2029.
Was the procurement competitive?
The notice describes a direct, below-threshold procurement without competition.
ProcuraAxis award analysis supplements, but does not replace, the official award notice, contract data or procurement documents. “Awarded” does not by itself prove that a contract has been signed.