AWARD OUTCOME
What happened
Financial Ombudsman Service Limited has awarded and signed a contract with IMANAGE EMEA LIMITED for software licences supporting a Legal Matter Management System.
Published outcomeOne active award and one active contract are recorded for IMANAGE EMEA LIMITED. The contract was signed on 15 October 2026 and runs to 14 October 2029.
Market significanceThis is a below-threshold, limited-competition software procurement with a gross contract value of £207,717.34.
AWARDED SUPPLIERS AND LOTS
1 supplier record analysed
IMANAGE EMEA LIMITED
99% confidenceAward 1 · Lots 1 · £207,717.34 gross (contract-level value) GBP · Verified supplier; active award and contract
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Award 1 names iManage EMEA Limited as supplier and relates to lot 1. Supplier verification confirms company number 09625186 and verified legal name IMANAGE EMEA LIMITED. Contract 1, linked to award 1, has amountGross 207717.34 GBP.
LIFECYCLE
Award or contract stage
Notice type
99% confidenceContract details notice on Find a Tender
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Document 097573-2026 is described as a "Contract details notice on Find a Tender".
Procurement status
99% confidenceComplete
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Tender status is "complete".
Award status
99% confidenceActive
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Award 1 status is "active".
Contract status
99% confidenceActive
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Contract 1 status is "active".
Contract signature
99% confidenceSigned on 15 October 2026
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Contract 1 dateSigned is 2026-10-15.
VALUES
Published values explained
Contract value
99% confidence£207,717.34 gross
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Contract 1 value is amountGross 207717.34, currency GBP.
Value allocation
98% confidenceContract-level value linked to award 1; no separate lot value published
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Contract 1 is linked to award 1; lot 1 has no published value.
TIMELINE
Procurement timeline
Contract signed
99% confidence15 October 2026
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Contract 1 dateSigned is 2026-10-15.
Contract start
99% confidence15 October 2026
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Contract 1 period startDate is 2026-10-15.
Contract end
99% confidence14 October 2029
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Contract 1 period endDate is 2029-10-14.
Notice published
99% confidence15 October 2026
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The contract details notice was published at 2026-10-15T15:18:08+01:00.
SCOPE
What was awarded
Requirement
99% confidenceSoftware licences for a Legal Matter Management System
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The notice description states: "Provision of software licences for a Legal Matters Management System for the management and administration of legal matters and associated information."
Procurement category
99% confidenceGoods
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Award 1 mainProcurementCategory is "goods".
Classification
99% confidenceCPV 48000000 — Software package and information systems
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Award item 1 carries CPV 48000000.
Lot structure
98% confidenceOne lot (lot 1)
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The tender contains lot 1 only; award 1 and contract 1 relate to that award/lot.
PROCEDURE
Procedure and competition
Procurement method
99% confidenceLimited
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Tender procurementMethod is "limited".
Procedure detail
99% confidenceBelow threshold - limited competition
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Tender procurementMethodDetails states "Below threshold - limited competition".
Threshold status
99% confidenceBelow threshold
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Contract 1 aboveThreshold is false.
Competition information
99% confidenceNumber of bidders not published
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Information not supplied in the published notice data.
CONTRACT TERMS
Published contract terms
Term
99% confidence15 October 2026 to 14 October 2029
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Contract 1 period runs from 2026-10-15 to 2029-10-14.
Duration
98% confidenceThree years
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The stated contract period runs from 15 October 2026 to 14 October 2029.
Extensions or options
99% confidenceNot published
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Information not supplied in the published notice data.
Pricing basis
99% confidenceGross contract value published; pricing breakdown not published
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Contract 1 provides amountGross only.
COMMERCIAL VIEW
Commercial observations
Commercial structure
98% confidenceSingle-supplier software-licence contract
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One supplier is named on award 1, and the stated requirement is for software licences.
Route-to-market signal
99% confidenceLimited competition was used for a below-threshold procurement
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The tender states "Below threshold - limited competition".
Evaluation rationale
99% confidenceNot published
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No award rationale, scoring or evaluation detail is supplied in the notice data.
DATA QUALITY
Gaps and source limitations
Published contract evidence
98% confidenceStrong
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The notice provides an active award, active contract, signed date, contract period, gross value, linked supplier and company identifier.
Lot detail
99% confidenceLot 1 has no published title, description or individual value
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Lot 1 is identified only by ID and status; its title, description and value are null.
Competition and evaluation detail
99% confidenceInformation not supplied in the published notice
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No bidder count, award criteria, scores or award rationale are provided.
Extensions and pricing
99% confidenceInformation not supplied beyond the gross contract value and stated period
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No extension terms, option values or pricing breakdown are included.
SOURCE DATA LIMITATIONS
Information not supplied in the published notice
- Lot 1 has no published title, description or individual value.
- Information not supplied in the published notice: bidder count, evaluation criteria, scores, award rationale and savings.
- Information not supplied in the published notice: extension or renewal options, option values and pricing breakdown.
- The estimated renewal timing is derived only from the explicit contract end date and is not a procurement forecast.
MARKET THEMES
Relevant award themes
IMANAGE EMEA LIMITEDFinancial Ombudsman Service LimitedLegal Matter Management Systemlegal matter management softwaresoftware licencespublic procurement
COMMON QUESTIONS
About this award
Who won the Legal Matter Management System contract?
IMANAGE EMEA LIMITED, verified against company number 09625186, is the supplier named for award 1.
What is the contract value?
The published gross value is £207,717.34 for contract 1.
When does the contract run?
It starts on 15 October 2026 and ends on 14 October 2029.
Was the contract signed?
Yes. The contract record gives a signed date of 15 October 2026.
ProcuraAxis award analysis supplements, but does not replace, the official award notice, contract data or procurement documents. “Awarded” does not by itself prove that a contract has been signed.