✓Tender information last checkedLast checked 13 Oct 2026, 13:38.
Opportunity overview
Lancaster University is looking to re-tender its Specialised Cleaning Services and aims to establish a framework with up to 3 - 5 suppliers on each lot. The purpose of this Framework Agreement is to ensure the University has a sustainable supply of contractors to meet workload demands and achieves best value for money.
The Framework Agreement is split into the following lots:
Lot 1 - Full Building Deep Cleaning
Lot 2 - Emergency and Hazardous cleaning
Lot 3 - Bulk en-suite bathroom pod deep cleaning
Lot 4 - Bulk oven deep cleaning
Lot 5 - Upholstery, curtains, mattresses and carpets
Lot 6 - External Cleaning
Lot 7 - Weekend and weekday cleaning and support
Lot 8 - Ad hoc/general cleaning support
A selection process will take place based on the responses to the Invitation to Participate document which includes the Procurement Specific Questionnaire (PSQ).
Up to 8 suppliers will be shortlisted for each Lot and invited to tender. The tender evaluation will comprise a quantitative and qualitative assessment as part of the ITT (Invitation to Tender).
Classification
CPV45452000 — Exterior cleaning work for buildings
CPV90911000 — Accommodation, building and window cleaning services
This ITP document has been made available through the University's electronic tendering portal (In-Tend). Tenderers must submit their responses to this ITP through this same portal by the deadline stipulated at the top of this letter.
Website address: https://supplier.in-tend.co.uk/lancaster/home
In-Tend Support: 0845 557 8079
E-mail: support@in-tend.com
Any queries regarding this ITP must be directed via the In-Tend 'correspondence' function
and not sent directly to individual Lancaster University employees or agents by email or otherwise.
If you wish to be considered for tendering for this project:
Complete and return the Procurement Specific Questionnaire (PSQ) enclosed at Schedule 1 of this ITP via In-Tend.
Tenders may be submitted electronicallyOpen source ↗
Published notice details
Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.
Scope, procedure and submissions
Id
SP/26/1477
Status
active
Procurement Method
selective
Procurement Method Details
Competitive flexible procedure
Main Procurement Category
services
Above Threshold
Yes
How to submit
This ITP document has been made available through the University's electronic tendering portal (In-Tend). Tenderers must submit their responses to this ITP through this same
portal by the deadline stipulated at the top of this letter.
Website address: https://supplier.in-end.co.uk/lancaster/home
In-Tend Support: 0845 557 8079
E-mail: support@in-tend.com
Any queries regarding this ITP must be directed via the In-Tend 'correspondence' function and not sent directly to individual Lancaster University employees or agents by email or otherwise.
If you wish to be considered for tendering for this project:
Complete and return the Procurement Specific Questionnaire (PSQ) enclosed at Schedule 1 of this ITP via In-Tend.
Tenders may be submitted electronically
A selection process will take place based on the responses to this Invitation to Participate document which includes the Procurement Specific Questionnaire (PSQ).
Up to 8 suppliers will be shortlisted for each Lot and invited to tender. The tender evaluation will comprise a quantitative and qualitative assessment as part of the ITT (Invitation to Tender).
Techniques
Has Framework Agreement
Yes
Framework Agreement
Method
withAndWithoutReopeningCompetition
Type
closed
Description
On each occasion the service is required, Lancaster University will articulate the package of work and invite all suppliers appointed to the relevant Framework Lot to submit pricing for the package of work. Please be aware that in some instance small value packages of work could be awarded directly and there is no lower limit. Being appointed to this Framework does not confer an exclusive right to supply services or guarantee that a Supplier will receive any business at all under the Framework Agreement.
Submission terms
Electronic Submission Policy
allowed
Languages
en
Expected award period
Ends
11 Jan 2027, 23:59
Recurrence
Dates
Entry 1
Starts
1 Sept 2031, 23:59
Lots and requirements
Entry 1
Id
1
Title
Full Building Deep Cleaning
Description
Full building deep clean to all accommodation is on an annual basis following students vacating. This is usually end of June / early July with completion required for arrivals end September / early October. Quick turnover of designated buildings is often required in early July to meet business demands. Accommodation is typically long corridors with shared kitchen and bathroom facilities broken down into flats or en-suite student bedrooms, and shared kitchens divided into flats.
Status
active
Has Renewal
Yes
Value
Including VAT
102,000
Amount
85,000
Currency
GBP
Award criteria
Criteria
Criterion 1
Type
cost
Name
Pricing Schedule
Numbers
Entry 1
Number
60
Weight
percentageExact
Criterion 2
Type
quality
Name
Quality questions
Numbers
Entry 1
Number
40
Weight
percentageExact
Suitability
Sme
Yes
Contract period
Starts
1 Feb 2027, 00:00
Ends
31 Jan 2030, 23:59
Max Extent Date
31 Jan 2032, 23:59
Renewal
Description
Further 2 x 12-month extensions to be agreed upon satisfactory performance.
Entry 2
Id
2
Title
Emergency and Hazardous cleaning
Description
This could include but not limited to water ingress, flooding, fire or vomit removal.
Contractor should arrive on site within 1 hour of a call out being received. Please note that most of the work will be out of hours, but a 24-hour call out applies as we have some academic buildings on site which remain open 24 hours per day.
Status
active
Has Renewal
Yes
Value
Including VAT
12,000
Amount
10,000
Currency
GBP
Award criteria
Criteria
Criterion 1
Type
cost
Name
Pricing Schedule
Numbers
Entry 1
Number
60
Weight
percentageExact
Criterion 2
Type
quality
Name
Quality questions
Numbers
Entry 1
Number
40
Weight
percentageExact
Suitability
Sme
Yes
Contract period
Starts
1 Feb 2027, 00:00
Ends
31 Jan 2030, 23:59
Max Extent Date
31 Jan 2032, 23:59
Renewal
Description
Further 2 x 12-month extensions to be agreed upon satisfactory performance.
Entry 3
Id
3
Title
Bulk en-suite bathroom pod deep cleaning
Description
Bulk deep cleaning of bathroom pods within residences on campus typically takes place on an annual basis. It should be noted that these pods will not have received any routine cleaning throughout the year, but students are expected to leave their rooms in a clean and tidy condition. We have a total of 4217 en-suite bathroom pods on campus.
Status
active
Has Renewal
Yes
Value
Including VAT
132,000
Amount
110,000
Currency
GBP
Award criteria
Criteria
Criterion 1
Type
cost
Name
Pricing Schedule
Numbers
Entry 1
Number
60
Weight
percentageExact
Criterion 2
Type
quality
Name
Quality questions
Numbers
Entry 1
Number
40
Weight
percentageExact
Suitability
Sme
Yes
Contract period
Starts
1 Feb 2027, 00:00
Ends
31 Jan 2030, 23:59
Max Extent Date
31 Jan 2032, 23:59
Renewal
Description
Further 2 x 12-month extensions to be agreed upon satisfactory performance.
Entry 4
Id
4
Title
Bulk oven deep cleaning
Description
Lancaster University has just over 1370 built in ovens that includes 2 shelves and grill pan. There are also 16 older type floor standing cookers consisting of bottom oven, separate top oven / grill and 4 ring hobs.
Status
active
Has Renewal
Yes
Value
Including VAT
72,000
Amount
60,000
Currency
GBP
Award criteria
Criteria
Criterion 1
Type
cost
Name
Pricing Schedule
Numbers
Entry 1
Number
60
Weight
percentageExact
Criterion 2
Type
quality
Name
Quality questions
Numbers
Entry 1
Number
40
Weight
percentageExact
Suitability
Sme
Yes
Contract period
Starts
1 Feb 2027, 00:00
Ends
31 Jan 2030, 23:59
Max Extent Date
31 Jan 2032, 23:59
Renewal
Description
Further 2 x 12-month extensions to be agreed upon satisfactory performance.
Entry 5
Id
5
Title
Upholstery, curtains, mattresses and carpets
Description
Carpet, curtains and upholstery cleaning on campus takes place on a cyclical basis along with a reactive service as and when required. There is a cleaning program through July-September (PDA) as students depart, on average there are 350 mattress cleans, 300 carpet cleans, 200 chairs, 30 curtains through this PDA work.
Academic spaces
Carpet, curtain, sofa and chair cleaning can occur on a cyclical basis throughout our campus buildings including seminar rooms/Lecture Theatres/teaching spaces, large atriums, receptions and college bar/social spaces.
Status
active
Has Renewal
Yes
Value
Including VAT
42,000
Amount
35,000
Currency
GBP
Award criteria
Criteria
Criterion 1
Type
cost
Name
Pricing Schedule
Numbers
Entry 1
Number
60
Weight
percentageExact
Criterion 2
Type
quality
Name
Quality questions
Numbers
Entry 1
Number
40
Weight
percentageExact
Suitability
Sme
Yes
Contract period
Starts
1 Feb 2027, 00:00
Ends
31 Jan 2030, 23:59
Max Extent Date
31 Jan 2032, 23:59
Renewal
Description
Further 2 x 12-month extensions to be agreed upon satisfactory performance.
Entry 6
Id
6
Title
External Cleaning
Description
External Cleaning is typically undertaken seasonally and primarily includes power washing, external signage cleaning, cleaning of barbeque units, glass canopy cleaning, chewing gum removal and facade cleaning.
Status
active
Has Renewal
Yes
Value
Including VAT
60,000
Amount
50,000
Currency
GBP
Award criteria
Criteria
Criterion 1
Type
cost
Name
Pricing Schedule
Numbers
Entry 1
Number
60
Weight
percentageExact
Criterion 2
Type
quality
Name
Quality questions
Numbers
Entry 1
Number
40
Weight
percentageExact
Suitability
Sme
Yes
Contract period
Starts
1 Feb 2027, 00:00
Ends
31 Jan 2030, 23:59
Max Extent Date
31 Jan 2032, 23:59
Renewal
Description
Further 2 x 12-month extensions to be agreed upon satisfactory performance.
Entry 7
Id
7
Title
Weekend and weekday cleaning and support
Description
The university requires support to deliver its cleaning services in several venues around campus. This includes but is not limited to the Pre-school, Library, Sports Centre and College Bars. This work is typically in the evening or weekend, but support could be requested at all times of the day depending on contractor's staff availability.
Status
active
Has Renewal
Yes
Value
Including VAT
72,000
Amount
60,000
Currency
GBP
Award criteria
Criteria
Criterion 1
Type
cost
Name
Pricing Schedule
Numbers
Entry 1
Number
60
Weight
percentageExact
Criterion 2
Type
quality
Name
Quality questions
Numbers
Entry 1
Number
40
Weight
percentageExact
Suitability
Sme
Yes
Contract period
Starts
1 Feb 2027, 00:00
Ends
31 Jan 2030, 23:59
Max Extent Date
31 Jan 2032, 23:59
Renewal
Description
Further 2 x 12-month extensions to be agreed upon satisfactory performance.
Entry 8
Id
8
Title
Ad hoc/general cleaning support
Description
The university has a number of ad hoc works, and these can be planned for example attendance once /twice per week to deal with multiple requests or will be reactionary involving calling contractors to see who is on site and able to deal with a job. Examples are:
• stain removal from carpets / chairs
• waste removal
• ad hoc accommodation/office cleans
• clean and dry areas of water ingress
• cleaning / sanitising areas affected by soiling from bodily fluids
•One-off window cleaning
• graffiti removal
• chewing gum removal.
Status
active
Has Renewal
Yes
Value
Including VAT
102,000
Amount
85,000
Currency
GBP
Award criteria
Criteria
Criterion 1
Type
cost
Name
Pricing Schedule
Numbers
Entry 1
Number
60
Weight
percentageExact
Criterion 2
Type
quality
Name
Quality questions
Numbers
Entry 1
Number
40
Weight
percentageExact
Suitability
Sme
Yes
Contract period
Starts
1 Feb 2027, 00:00
Ends
31 Jan 2030, 23:59
Max Extent Date
31 Jan 2032, 23:59
Renewal
Description
Further 2 x 12-month extensions to be agreed upon satisfactory performance.
Items and delivery
Item 1
Id
1
Related Lot
1
Additional Classifications
Entry 1
Scheme
CPV
Id
90911100
Description
Accommodation cleaning services
Entry 2
Scheme
CPV
Id
90911200
Description
Building-cleaning services
Item 2
Id
2
Related Lot
2
Additional Classifications
Entry 1
Scheme
CPV
Id
90911000
Description
Accommodation, building and window cleaning services
Item 3
Id
3
Related Lot
3
Additional Classifications
Entry 1
Scheme
CPV
Id
90911100
Description
Accommodation cleaning services
Item 4
Id
4
Related Lot
4
Additional Classifications
Entry 1
Scheme
CPV
Id
90911100
Description
Accommodation cleaning services
Entry 2
Scheme
CPV
Id
90911200
Description
Building-cleaning services
Item 5
Id
5
Related Lot
5
Additional Classifications
Entry 1
Scheme
CPV
Id
90911100
Description
Accommodation cleaning services
Entry 2
Scheme
CPV
Id
90911200
Description
Building-cleaning services
Item 6
Id
6
Related Lot
6
Additional Classifications
Entry 1
Scheme
CPV
Id
45452000
Description
Exterior cleaning work for buildings
Item 7
Id
7
Related Lot
7
Additional Classifications
Entry 1
Scheme
CPV
Id
90911100
Description
Accommodation cleaning services
Entry 2
Scheme
CPV
Id
90911200
Description
Building-cleaning services
Item 8
Id
8
Related Lot
8
Additional Classifications
Entry 1
Scheme
CPV
Id
90911000
Description
Accommodation, building and window cleaning services
Published documents
Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published
Entry 2
Id
L-1
Document Type
biddingDocuments
Description
This ITP document has been made available through the University's electronic tendering portal (In-Tend). Tenderers must submit their responses to this ITP through this same portal by the deadline stipulated at the top of this letter.
Website address: https://supplier.in-tend.co.uk/lancaster/home
In-Tend Support: 0845 557 8079
E-mail: support@in-tend.com
Any queries regarding this ITP must be directed via the In-Tend 'correspondence' function
and not sent directly to individual Lancaster University employees or agents by email or otherwise.
If you wish to be considered for tendering for this project:
Complete and return the Procurement Specific Questionnaire (PSQ) enclosed at Schedule 1 of this ITP via In-Tend.
Tenders may be submitted electronically
1 published notice version reviewed by ProcuraAxis.
1 VERSION
1
096500-2026Tender notice on Find a Tender ·
PROCURAAXIS ANALYSIS
ProcuraAxis Analysis
Our approved analysis of the opportunity appears below the official tender information.
ANALYSIS PREVIEW
Opportunity intelligence at a glance
Lancaster University is seeking specialised cleaning contractors for an eight-lot framework covering deep cleaning, emergency and hazardous cleaning, bathroom pods, ovens, soft furnishings and carpets, external cleaning, venue support, and ad hoc cleaning. Suppliers must complete a Procurement Specific Questionnaire (PSQ); up to eight suppliers per lot will be shortlisted and invited to tender.
Who this may suit
Relevant for cleaning contractors able to deliver one or more campus-based specialist cleaning services, including responsive and out-of-hours work. The opportunity is open, but the submission deadline is not provided in the supplied data.
Key points identified
Procurement Specific QuestionnaireComplete and return the PSQ enclosed at Schedule 1 of the Invitation to Participate.Evidence: “Complete and return the Procurement Specific Questionnaire (PSQ) enclosed at Schedule 1 of this ITP via In-Tend.”
Submission portalSubmit the ITP response through the University’s In-Tend portal.Evidence: “Tenderers must submit their responses to this ITP through this same portal.”
Clarification routeUse the In-Tend correspondence function for queries.Evidence: “Any queries regarding this ITP must be directed via the In-Tend 'correspondence' function”.
95% approved-analysis confidence6 supplier criteria identified4 risks or unknowns
ProcuraAxis structures information found in published procurement records, checks the result for consistency and publishes only approved analysis. Confidence describes the completeness and consistency of the available source information; it is not a guarantee of eligibility or contract award.
Lancaster University is seeking specialised cleaning contractors for an eight-lot framework covering deep cleaning, emergency and hazardous cleaning, bathroom pods, ovens, soft furnishings and carpets, external cleaning, venue support, and ad hoc cleaning. Suppliers must complete a Procurement Specific Questionnaire (PSQ); up to eight suppliers per lot will be shortlisted and invited to tender.
Who this may suit
Relevant for cleaning contractors able to deliver one or more campus-based specialist cleaning services, including responsive and out-of-hours work. The opportunity is open, but the submission deadline is not provided in the supplied data.
Key deliverables
Annual accommodation deep cleaning
Emergency and hazardous cleaning response
Bathroom pod and oven deep cleaning
Carpet, upholstery, curtain and mattress cleaning
External cleaning
Weekday, weekend and ad hoc cleaning support
SUPPLIER REQUIREMENTS
6 criteria identified
Procurement Specific Questionnaire
99% confidence
Complete and return the PSQ enclosed at Schedule 1 of the Invitation to Participate.
View supporting evidence
“Complete and return the Procurement Specific Questionnaire (PSQ) enclosed at Schedule 1 of this ITP via In-Tend.”
Submission portal
99% confidence
Submit the ITP response through the University’s In-Tend portal.
View supporting evidence
“Tenderers must submit their responses to this ITP through this same portal.”
Clarification route
99% confidence
Use the In-Tend correspondence function for queries.
View supporting evidence
“Any queries regarding this ITP must be directed via the In-Tend 'correspondence' function”.
Emergency response
98% confidence
For Lot 2, contractor should arrive on site within one hour of receiving a call-out.
View supporting evidence
Lot 2: “Contractor should arrive on site within 1 hour of a call out being received.”
Shortlisting
98% confidence
Up to eight suppliers will be shortlisted for each lot and invited to tender.
View supporting evidence
“Up to 8 suppliers will be shortlisted for each Lot and invited to tender.”
Supplier suitability criteria
95% confidence
Unknown beyond completion of the PSQ.
View supporting evidence
The supplied data names a PSQ but does not provide its assessment criteria.
COMMERCIAL AND DELIVERY
Contract intelligence
Commercial
Framework maximum value
96% confidence
£2,475,000
View supporting evidence
Opportunity value_max: 2475000 GBP.
Lot values
99% confidence
Lot 1 £85,000; Lot 2 £10,000; Lot 3 £110,000; Lot 4 £60,000; Lot 5 £35,000; Lot 6 £50,000; Lot 7 £60,000; Lot 8 £85,000.
View supporting evidence
Supplied lot value amounts.
Commercial terms
97% confidence
Unknown.
View supporting evidence
No pricing model, payment terms, framework duration or call-off terms are supplied.
Delivery
Delivery location
94% confidence
Lancaster University campus; buyer location is Lancaster, LA1 4YW, United Kingdom.
View supporting evidence
Buyer location: Lancaster, LA1 4YW; lot descriptions refer to campus and university buildings.
Lot 1 timing
96% confidence
Usually end of June/early July, with completion required for arrivals at the end of September/early October; quick building turnover may be required in early July.
View supporting evidence
Lot 1 description.
Lot 2 availability
97% confidence
Predominantly out-of-hours work with a 24-hour call-out requirement.
View supporting evidence
Lot 2: “most of the work will be out of hours, but a 24-hour call out applies”.
Lot 5 programme
94% confidence
July to September programme for accommodation-related cleaning, plus cyclical and reactive work.
View supporting evidence
Lot 5 description.
Lot 7 working pattern
96% confidence
Typically evening or weekend support, potentially at any time depending on staff availability.
Selection is based on Invitation to Participate/PSQ responses, followed by quantitative and qualitative ITT evaluation for shortlisted suppliers.
View supporting evidence
Opportunity description.
Submission deadline
99% confidence
Unknown in the supplied structured data.
View supporting evidence
Opportunity and all lots have null submission_deadline. The ITP document title refers to a deadline at the top of the letter, but no date is supplied.
RISKS AND UNKNOWNS
Points requiring attention
Deadline unavailable
99% confidence
The submission deadline is not present in the supplied structured data; suppliers should verify it in the In-Tend documentation and portal.
View supporting evidence
submission_deadline is null; ITP document title states that the deadline is stipulated at the top of the letter.
Value reconciliation
99% confidence
The stated framework maximum (£2,475,000) does not reconcile with the supplied sum of lot values (£495,000). No framework duration or explanation is supplied.
View supporting evidence
value_max: £2,475,000; supplied lot values total £495,000.
Framework supplier numbers
98% confidence
The notice states “up to 3 - 5 suppliers on each lot”, which does not define a single maximum supplier number per lot.
View supporting evidence
Opportunity description: “up to 3 - 5 suppliers on each lot.”
Commercial and contractual information
97% confidence
Framework duration, call-off mechanism, pricing basis, insurance, certifications and detailed selection criteria are unknown from the supplied data.
View supporting evidence
These details are not contained in the supplied opportunity, lot data or document metadata.
ProcuraAxis analysis supplements, but does not replace, the original notice and tender documents. Always verify eligibility, deadlines and commercial terms with the issuing authority.
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