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PROCUREMENT OPPORTUNITY

Single Point of Access Market Engagement

Berkshire Healthcare NHS Foundation Trust · planning, tender

Tender information last checkedLast checked 12 Oct 2026, 13:37.

Opportunity overview

The development of an automated digital musculoskeletal (MSK) Single Point of Access (SPA) tool for BHFT's community physiotherapy (MSK Physio), specialist physiotherapy (Community Specialist Service – CSS), integrated pain and spinal service (IPASS) and MSK podiatry.

Classification

  • CPV85142100 — Physiotherapy services

Lots

  • See II.2.14.1 for detail of the market engagement.<br/><br/>The purpose of this soft market testing exercise is to understand the provider landscape and potential providers who are capable of delivering this solution. The outcome of the soft market engagement will assist BHFT to develop and obtain a sufficiently detailed knowledge of the provider landscape and to refine its requirements and approach to market in order to invite businesses to quote.<br/><br/>The timescales for the market assessment detailed in II.2.7.3 and II.2.7.4 of this notice are estimated.<br/><br/>There is no competition associated with the pre-market engagement. BHFT will liaise with any supplier with suitable experience and service offering, to inform its views of how to structure a potential downstream procurement project. Please ignore II.2.5 Award Criteria.<br/><br/>Once the pre-market engagement concludes, BHFT may take forward a project to develop the required solution under the Health Care Services (Provider Selection Regime) Regulations 2023. Whilst IV.1.1.1 states that restricted procurement procedure will be followed, any downstream procurement project will be sourced via the Competitive Process route under the Provider Selection Regime. Any downstream procurement project will involve multiple award criteria across technical, quality, social value and price criteria.<br/><br/>Participation or non-participation in this soft market engagement shall not prevent any supplier participating in any potential future procurement, nor is it intended that any information supplied as part of this process shall place any supplier at an advantage in any potential procurement process. Additional information: See 'MSK Triage Single Point of Access (SPA) market engagement fact sheet' in the referenced PME document pack. Berkshire Healthcare NHS Foundation Trust (BHFT) are seeking to understand the potential to deliver a solution from suppliers that currently deliver digital clinical triage solutions that independently assess and manage patients without human intervention. It is likely that the developed tool sought by BHFT will require registration as a medical device. The developed SPA must be able to receive referrals from primary care, community services and secondary care via eRS in addition to patient self-referral via an online portal that BHFT is developing.<br/><br/>BHFT seeks providers of digital clinical triage services that can assess MSK conditions throughout the body and direct the patient into discrete and specialist MSK services without human intervention. <br/><br/>The level of automated clinical expertise to differentiate between general MSK physiotherapy, specialist MSK services, chronic pain and spinal services during assessment will be significant.<br/><br/>If possible, the tool should be made available in the most common languages relevant to the population of Berkshire – English, Polish, Punjabi, Nepalese and Urdu.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
PR BHFT 0848
Status
active
Main Procurement Category
services
Procurement Method
selective
Procurement Method Details
Restricted procedure

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Scheme
CPV
Id
85142100
Description
Physiotherapy services

Submission Method

electronicSubmission
written

Communication

Selection criteria

Criteria

Criterion 1
Type
suitability
Description
This is a Prior Information Notice notice for a health service that falls under the Health Care Services (Provider Selection Regime) Regulations 2023.<br/><br/>We are seeking to understand the potential to deliver a solution from suppliers that currently deliver digital clinical triage solutions that independently assess and manage patient referrals without human intervention.<br/><br/>Participation in the soft market engagement process will be at each supplier's own cost. No expense in responding to this process will be reimbursed by BHFT.

Applies To

supplier

Covered By

GPA

Tender Period

Ends
2 Nov 2026, 12:00

Submission terms

Languages

en

Lots and requirements

Entry 1
Id
1
Description
See II.2.14.1 for detail of the market engagement.<br/><br/>The purpose of this soft market testing exercise is to understand the provider landscape and potential providers who are capable of delivering this solution. The outcome of the soft market engagement will assist BHFT to develop and obtain a sufficiently detailed knowledge of the provider landscape and to refine its requirements and approach to market in order to invite businesses to quote.<br/><br/>The timescales for the market assessment detailed in II.2.7.3 and II.2.7.4 of this notice are estimated.<br/><br/>There is no competition associated with the pre-market engagement. BHFT will liaise with any supplier with suitable experience and service offering, to inform its views of how to structure a potential downstream procurement project. Please ignore II.2.5 Award Criteria.<br/><br/>Once the pre-market engagement concludes, BHFT may take forward a project to develop the required solution under the Health Care Services (Provider Selection Regime) Regulations 2023. Whilst IV.1.1.1 states that restricted procurement procedure will be followed, any downstream procurement project will be sourced via the Competitive Process route under the Provider Selection Regime. Any downstream procurement project will involve multiple award criteria across technical, quality, social value and price criteria.<br/><br/>Participation or non-participation in this soft market engagement shall not prevent any supplier participating in any potential future procurement, nor is it intended that any information supplied as part of this process shall place any supplier at an advantage in any potential procurement process. Additional information: See 'MSK Triage Single Point of Access (SPA) market engagement fact sheet' in the referenced PME document pack. Berkshire Healthcare NHS Foundation Trust (BHFT) are seeking to understand the potential to deliver a solution from suppliers that currently deliver digital clinical triage solutions that independently assess and manage patients without human intervention. It is likely that the developed tool sought by BHFT will require registration as a medical device. The developed SPA must be able to receive referrals from primary care, community services and secondary care via eRS in addition to patient self-referral via an online portal that BHFT is developing.<br/><br/>BHFT seeks providers of digital clinical triage services that can assess MSK conditions throughout the body and direct the patient into discrete and specialist MSK services without human intervention. <br/><br/>The level of automated clinical expertise to differentiate between general MSK physiotherapy, specialist MSK services, chronic pain and spinal services during assessment will be significant.<br/><br/>If possible, the tool should be made available in the most common languages relevant to the population of Berkshire – English, Polish, Punjabi, Nepalese and Urdu.
Status
active

Award criteria

Criteria

Criterion 1
Type
price

Contract period

Starts
16 Nov 2026, 00:00
Ends
21 May 2027, 23:59

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKJ11

Delivery Location

Description
Berkshire

Buyer, suppliers and contacts

Organisation 1
Name
Berkshire Healthcare NHS Foundation Trust
Id
GB-FTS-75797

Identifier

Legal Name
Berkshire Healthcare NHS Foundation Trust

Address

Street Address
London House, London Road
Locality
Bracknell
Region
UKJ11
Postal Code
RG12 2UT
Country Name
United Kingdom

Contact

Name
Mike Pollard

Roles

buyer
reviewBody

Details

Classifications

Entry 1
Scheme
TED_CA_TYPE
Description
NHS Trust
Entry 2
Scheme
COFOG
Id
07
Description
Health

Recorded locations

  • Buyer location · Bracknell · UKJ11 · RG12 2UT · United Kingdom
  • Delivery location · UKJ11

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 096023-2026planning, tender ·

PROCURAAXIS ANALYSIS

ProcuraAxis Analysis

Our approved analysis of the opportunity appears below the official tender information.

ANALYSIS PREVIEW

Opportunity intelligence at a glance

Berkshire Healthcare NHS Foundation Trust is conducting soft market engagement for a potential automated digital MSK Single Point of Access tool. The proposed tool would independently triage and manage patients, receive eRS referrals and online self-referrals, and route patients to appropriate MSK services. This is an early-stage planned procurement, not an open competition.

Who this may suit

Potentially relevant to suppliers of automated digital clinical triage solutions for musculoskeletal pathways, particularly those able to support eRS, self-referral, multilingual access and medical-device registration requirements.

Key points identified

  • Automated clinical triageSolution should independently assess and manage patients without human intervention.Evidence: BHFT seeks suppliers delivering digital clinical triage solutions that independently assess and manage patients without human intervention.
  • MSK pathway coverageAssess MSK conditions throughout the body and direct patients into discrete and specialist MSK services.Evidence: BHFT seeks providers that can assess MSK conditions throughout the body and direct the patient into discrete and specialist MSK services without human intervention.
  • Referral integrationReceive referrals from primary care, community services and secondary care via eRS, plus patient self-referral via an online portal being developed by BHFT.Evidence: The developed SPA must be able to receive referrals from primary care, community services and secondary care via eRS in addition to patient self-referral via an online portal.
95% approved-analysis confidence8 supplier criteria identified5 risks or unknowns

SOURCE AND FRESHNESS

Traceable procurement data

Source
Find a Tender
Notice reference
096023-2026
OCID
ocds-h6vhtk-078580
First published
12 Oct 2026
Last checked
12 Oct 2026, 13:37
Notice versions reviewed
1

HOW THIS WAS PREPARED

Approved, evidence-bound analysis

ProcuraAxis structures information found in published procurement records, checks the result for consistency and publishes only approved analysis. Confidence describes the completeness and consistency of the available source information; it is not a guarantee of eligibility or contract award.

Analysis status
Approved for publication
Analysed
12 Oct 2026
Read the analysis methodology →