✓Tender information last checkedLast checked 9 Oct 2026, 13:56.
Opportunity overview
Wirral Borough Council's Community Safety Service seeks to commission a suitably qualified and experienced provider to deliver a Restorative Justice (RJ) and Mediation Service across the Borough of Wirral.
The Council require a high-quality, victim-focused Restorative Justice and Mediation Service that supports the resolution of conflict, repairs harm, improves community relationships and contributes to the reduction of anti-social behaviour and community tensions.
The successful provider will be expected to deliver services in accordance with current Restorative Justice Council (RJC) standards and guidance and adopt a trauma-informed, restorative and person-centred approach throughout service delivery. RJC Practice Guidance 2020
As a minimum, the successful provider must be able to:
• Manage referrals from multiple referral pathways.
• Deliver a safe, impartial and effective restorative justice and mediation service.
• Demonstrate adherence to Restorative Justice Council Best Practice Guidance.
• Deliver interventions that are tailored to the needs and circumstances of participants.
• Undertake robust assessments, safeguarding procedures and risk management processes.
• Facilitate a range of restorative interventions, including direct and indirect restorative processes.
• Support the resolution of anti-social behaviour, neighbour disputes and community conflict.
• Deliver community-based restorative approaches and community problem-solving interventions.
• Work collaboratively with Wirral Borough Council, Merseyside Police and partner agencies.
• Monitor service performance and demonstrate positive outcomes for participants and communities.
The successful provider must ensure the service is fully operational and prepared to receive referrals from the commencement date of the contract.
Classification
CPV75200000 — Provision of services to the community
Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.
Scope, procedure and submissions
Id
DN827930
Status
active
Procurement Method
open
Procurement Method Details
Below threshold - open competition
Main Procurement Category
services
Above Threshold
No
How to submit
Tender submissions must be made via the The Chest portal https://www.the-chest.org.uk/
The tender document and any additional information are accessible via The Chest portal, https://www.the-chest.org.uk/ to participate in this exercise please register your interest in the opportunity.
Should you have any questions relating to the tender document please raise them via the 'messaging' section on the portal.
1 published notice version reviewed by ProcuraAxis.
1 VERSION
1
095642-2026Tender notice on Find a Tender ·
PROCURAAXIS ANALYSIS
ProcuraAxis Analysis
Our approved analysis of the opportunity appears below the official tender information.
ANALYSIS PREVIEW
Opportunity intelligence at a glance
Wirral Council is seeking a provider to run a victim-focused restorative justice and mediation service across the Borough of Wirral. The service will manage referrals, assess risk and safeguarding needs, deliver direct and indirect restorative interventions, address anti-social behaviour and disputes, work with local partners, and report outcomes.
Who this may suit
Best suited to experienced restorative justice, mediation, community-safety or social-support providers able to work to Restorative Justice Council guidance and deliver a trauma-informed, person-centred service.
Key points identified
Provider experience and capabilitySuitably qualified and experienced provider required.Evidence: The Council seeks to commission a "suitably qualified and experienced provider".
Restorative Justice Council guidanceMust demonstrate adherence to Restorative Justice Council Best Practice Guidance and deliver in accordance with current RJC standards and guidance.Evidence: The notice states that the provider must "Demonstrate adherence to Restorative Justice Council Best Practice Guidance" and deliver in accordance with current RJC standards and guidance.
Service approachTrauma-informed, restorative and person-centred approach required.Evidence: The provider is expected to "adopt a trauma-informed, restorative and person-centred approach throughout service delivery".
96% approved-analysis confidence6 supplier criteria identified3 risks or unknowns
ProcuraAxis structures information found in published procurement records, checks the result for consistency and publishes only approved analysis. Confidence describes the completeness and consistency of the available source information; it is not a guarantee of eligibility or contract award.
Wirral Council is seeking a provider to run a victim-focused restorative justice and mediation service across the Borough of Wirral. The service will manage referrals, assess risk and safeguarding needs, deliver direct and indirect restorative interventions, address anti-social behaviour and disputes, work with local partners, and report outcomes.
Who this may suit
Best suited to experienced restorative justice, mediation, community-safety or social-support providers able to work to Restorative Justice Council guidance and deliver a trauma-informed, person-centred service.
Key deliverables
Manage multiple referral pathways.
Deliver impartial restorative justice and mediation interventions.
Undertake assessments, safeguarding and risk-management processes.
Address anti-social behaviour, neighbour disputes and community conflict.
Work with Wirral Council, Merseyside Police and partner agencies.
Monitor performance and participant/community outcomes.
Be operational and ready to receive referrals from contract commencement.
SUPPLIER REQUIREMENTS
6 criteria identified
Provider experience and capability
98% confidence
Suitably qualified and experienced provider required.
View supporting evidence
The Council seeks to commission a "suitably qualified and experienced provider".
Restorative Justice Council guidance
99% confidence
Must demonstrate adherence to Restorative Justice Council Best Practice Guidance and deliver in accordance with current RJC standards and guidance.
View supporting evidence
The notice states that the provider must "Demonstrate adherence to Restorative Justice Council Best Practice Guidance" and deliver in accordance with current RJC standards and guidance.
Service approach
99% confidence
Trauma-informed, restorative and person-centred approach required.
View supporting evidence
The provider is expected to "adopt a trauma-informed, restorative and person-centred approach throughout service delivery".
Safeguarding and risk management
99% confidence
Robust assessments, safeguarding procedures and risk-management processes required.
View supporting evidence
Minimum requirements include undertaking "robust assessments, safeguarding procedures and risk management processes".
Referral management
99% confidence
Must manage referrals from multiple pathways.
View supporting evidence
Listed as a minimum requirement.
Supplier eligibility conditions
97% confidence
Unknown.
View supporting evidence
No specific economic, financial, exclusion, insurance, organisation-size or legal eligibility conditions are stated in the supplied notice data.
COMMERCIAL AND DELIVERY
Contract intelligence
Commercial
Stated value
92% confidence
Up to GBP 45,000.
View supporting evidence
Process value_max is GBP 45,000; lot 1 value_amount is GBP 45,000.
Pricing and payment terms
99% confidence
Unknown.
View supporting evidence
No pricing schedule, payment terms or contract pricing model are provided.
Contract duration
99% confidence
Unknown.
View supporting evidence
Contract start and end dates are not supplied.
Delivery
Delivery area
99% confidence
Borough of Wirral, United Kingdom (UKD74).
View supporting evidence
The description requires delivery "across the Borough of Wirral"; the delivery location is recorded as UKD74.
Operational readiness
99% confidence
Service must be fully operational and ready to receive referrals from contract commencement.
View supporting evidence
Explicitly stated in the notice description.
Delivery model
98% confidence
Community-based restorative approaches and community problem-solving interventions are required.
View supporting evidence
Listed among the minimum service requirements.
PROCEDURE
How to respond
Opportunity status
99% confidence
Open tender.
View supporting evidence
Display status is "open" and source status is "active".
Procedure
99% confidence
Below-threshold open competition.
View supporting evidence
Procurement method details state "Below threshold - open competition".
Submission deadline
99% confidence
29 October 2026, 12:00 UTC.
View supporting evidence
Submission deadline is 2026-10-29T12:00:00Z.
Lots
96% confidence
One active lot is recorded.
View supporting evidence
The supplied data contains active lot 1, with no title or description.
RISKS AND UNKNOWNS
Points requiring attention
Limited commercial detail
99% confidence
Contract duration, pricing structure, payment terms and detailed commercial conditions are not stated.
View supporting evidence
Only a maximum process value and lot value of GBP 45,000 are supplied; start/end dates are null.
Incomplete lot detail
99% confidence
The single active lot has no title or description.
View supporting evidence
Lot 1 title and description are null.
Submission instructions
98% confidence
Submission route, evaluation methodology and tender documents are not included in the supplied data.
View supporting evidence
The supplied record provides the notice URL but no further documents or evaluation details.
ProcuraAxis analysis supplements, but does not replace, the original notice and tender documents. Always verify eligibility, deadlines and commercial terms with the issuing authority.
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