✓Tender information last checkedLast checked 9 Oct 2026, 11:01.
Opportunity overview
TWFRA (‘the Authority’) is the publicly accountable body that oversees the policy and service delivery of Tyne and Wear Fire and Rescue Service (‘the Service’) on behalf of the community. The Service successfully leads the operational delivery of fire and rescue services such as public protection, fire and other emergency prevention, operational response and resilience. Our stations, staff and appliances are strategically placed across Tyne and Wear to ensure efficient and effective response to fires and other emergencies. Appliances work across station areas and can be mobilised whilst away from their home station. We also have robust arrangements with neighbouring services to enable additional support during major emergencies.
Tyne and Wear Fire and Rescue Service (TWFRS) is seeking to appoint a suitably qualified and experienced external organisation to provide independent, professional support with employee relations matters on a call-off basis, as required.
The contract will provide flexible access to experienced HR and employee relations specialists to support the Service in the management of complex, sensitive, high-risk or resource-intensive cases, including workplace investigations and disciplinary and grievance matters.
The provider will work alongside the Service’s internal HR, management and legal resources, as appropriate. There is no guaranteed minimum volume or value of work under the contract.
Classification
CPV79414000 — Human resources management consultancy services
Lots
Lot 1AED 100k · Source currency differs from tender
Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.
Buyer location · Tyne and Wear, · UKC23 · SR53QY · United Kingdom
Notice and amendment history
1 published notice version reviewed by ProcuraAxis.
1 VERSION
1
095467-2026Tender notice on Find a Tender ·
PROCURAAXIS ANALYSIS
ProcuraAxis Analysis
Our approved analysis of the opportunity appears below the official tender information.
ANALYSIS PREVIEW
Opportunity intelligence at a glance
Tyne and Wear Fire and Rescue Authority is seeking an external organisation to provide independent workplace investigation and employee-relations support on a call-off basis. Support may include complex, sensitive, high-risk or resource-intensive investigations, disciplinary matters and grievances. There is no guaranteed minimum work volume or value.
Who this may suit
Potential fit for qualified, experienced HR and employee-relations consultancies with capability to conduct independent workplace investigations and support sensitive casework alongside internal HR, management and legal teams.
Key points identified
Supplier capabilitySuitably qualified and experienced external organisationEvidence: “seeking to appoint a suitably qualified and experienced external organisation”
Specialist expertiseExperienced HR and employee-relations specialistsEvidence: “flexible access to experienced HR and employee relations specialists”
Casework scopeSupport complex, sensitive, high-risk or resource-intensive cases, including workplace investigations and disciplinary and grievance mattersEvidence: Stated in the opportunity description.
96% approved-analysis confidence7 supplier criteria identified3 risks or unknowns
ProcuraAxis structures information found in published procurement records, checks the result for consistency and publishes only approved analysis. Confidence describes the completeness and consistency of the available source information; it is not a guarantee of eligibility or contract award.
Tyne and Wear Fire and Rescue Authority is seeking an external organisation to provide independent workplace investigation and employee-relations support on a call-off basis. Support may include complex, sensitive, high-risk or resource-intensive investigations, disciplinary matters and grievances. There is no guaranteed minimum work volume or value.
Who this may suit
Potential fit for qualified, experienced HR and employee-relations consultancies with capability to conduct independent workplace investigations and support sensitive casework alongside internal HR, management and legal teams.
Key deliverables
Independent workplace investigations
Employee-relations case support
Disciplinary and grievance support
Flexible call-off access to experienced HR and employee-relations specialists
SUPPLIER REQUIREMENTS
7 criteria identified
Supplier capability
99% confidence
Suitably qualified and experienced external organisation
View supporting evidence
“seeking to appoint a suitably qualified and experienced external organisation”
Specialist expertise
99% confidence
Experienced HR and employee-relations specialists
View supporting evidence
“flexible access to experienced HR and employee relations specialists”
Casework scope
99% confidence
Support complex, sensitive, high-risk or resource-intensive cases, including workplace investigations and disciplinary and grievance matters
View supporting evidence
Stated in the opportunity description.
Working arrangements
98% confidence
Work alongside the Service’s internal HR, management and legal resources, as appropriate
View supporting evidence
“The provider will work alongside the Service’s internal HR, management and legal resources, as appropriate.”
Supplier eligibility conditions
97% confidence
Unknown
View supporting evidence
No specific economic, financial, technical, exclusion or geographic eligibility conditions are stated in the supplied notice data.
SME suitability
99% confidence
Unknown
View supporting evidence
The source field for SME suitability is null.
VCSE suitability
99% confidence
Unknown
View supporting evidence
The source field for VCSE suitability is null.
COMMERCIAL AND DELIVERY
Contract intelligence
Commercial
Maximum contract value
94% confidence
Up to £100,000
View supporting evidence
Process value_max is 100000 GBP.
Call-off commitment
99% confidence
No guaranteed minimum volume or value of work
View supporting evidence
“There is no guaranteed minimum volume or value of work under the contract.”
Pricing and payment terms
98% confidence
Unknown
View supporting evidence
No pricing schedule, rates, payment terms or evaluation weighting are provided.
Delivery
Delivery model
99% confidence
Call-off, as required
View supporting evidence
“provide independent, professional support with employee relations matters on a call-off basis, as required.”
Delivery location
95% confidence
Not expressly stated; buyer location is Tyne and Wear
View supporting evidence
The supplied location is labelled “Buyer location” and gives Tyne and Wear, United Kingdom.
Contract dates
99% confidence
Unknown
View supporting evidence
Contract start and end dates are null in the supplied process data.
PROCEDURE
How to respond
Opportunity status
99% confidence
Open
View supporting evidence
display_status is “open” and source_status is “active”.
Procedure
99% confidence
Open competition; described as below-threshold
View supporting evidence
procurement_method is “open” and procurement_method_details is “Below threshold - open competition”.
Submission deadline
99% confidence
6 November 2026, 12:00 UTC
View supporting evidence
submission_deadline is 2026-11-06T12:00:00+00:00.
Submission instructions
98% confidence
Unknown
View supporting evidence
No submission method or portal instructions are supplied.
RISKS AND UNKNOWNS
Points requiring attention
Currency inconsistency
99% confidence
The process-level maximum value is stated as £100,000 GBP, while Lot 1 is stated as 100,000 AED. The applicable currency and value should be confirmed with the buyer.
View supporting evidence
Process value_max: 100000, currency: GBP; Lot 1 value_amount: 100000, currency: AED.
No guaranteed spend
99% confidence
Work is call-off only, with no guaranteed minimum volume or value.
View supporting evidence
“There is no guaranteed minimum volume or value of work under the contract.”
Commercial terms unavailable
98% confidence
Pricing, payment, contract duration and contract start/end dates are not provided in the supplied data.
View supporting evidence
No pricing/payment terms are stated; contract_start_at and contract_end_at are null.
ProcuraAxis analysis supplements, but does not replace, the original notice and tender documents. Always verify eligibility, deadlines and commercial terms with the issuing authority.
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