AWARD OUTCOME
What happened
Northern Ireland Water Limited awarded and signed a managed service provider contract with AMT-SYBEX LIMITED for licensing implementation, support and maintenance of its cloud-based MWM/CAR product suite.
Published outcomeOne active award (lot 1) is recorded for AMT-SYBEX LIMITED. The contract record states it was signed on 17 October 2026 and runs to 8 October 2029, with up to three one-year extensions available.
Market significanceThe published base contract value is £12.597 million excluding VAT (£15.1164 million including VAT). The scope covers IT services supporting Northern Ireland Water's MWM/CAR application suite.
AWARDED SUPPLIERS AND LOTS
1 supplier record analysed
AMT-SYBEX LIMITED
99% confidenceAward 1 · Lots 1 · 12597000 GBP · active
View supporting evidence
Verified supplier identity GB-COH-03036807; award 1 names AMT-SYBEX LIMITED as supplier. The £12.597m value is the single contract value associated with award 1.
LIFECYCLE
Award or contract stage
Procurement route
98% confidenceProcurement undertaken under the Utilities Contracts Regulations 2016; the notice is labelled as a direct award only because of transition-system restrictions.
View supporting evidence
The procurement rationale says the publication does not represent a direct award under the current regulations and was used to record an award under the Utilities Contracts Regulations 2016.
PQQ notice
97% confidence13 January 2025
View supporting evidence
Procurement rationale: “FO5 Contract notice for the PQQ was published 13th January 2025.”
ITN publication
97% confidence10 November 2025
View supporting evidence
Procurement rationale states successful PQQ suppliers were invited to an ITN published on 10 November 2025.
Standstill
98% confidence17 August 2026 to 27 August 2026
View supporting evidence
Procurement rationale states a 10-day standstill commenced on 17 August 2026 and closed on 27 August 2026.
Award decision
98% confidence1 September 2026
View supporting evidence
Procurement rationale: “This contract was awarded on the 1st September 2026.”
Contract signed
99% confidence17 October 2026
View supporting evidence
Contract record gives dateSigned as 17 October 2026.
Contract status
98% confidenceActive
View supporting evidence
Award and contract records both have status “active”.
VALUES
Published values explained
Contract value excluding VAT
99% confidence£12,597,000
View supporting evidence
Contract value.amount is 12,597,000 GBP.
Contract value including VAT
99% confidence£15,116,400
View supporting evidence
Contract value.amountGross is 15,116,400 GBP.
Value allocation
96% confidenceA single contract value is published for award 1 / lot 1.
View supporting evidence
One award, one supplier and one related lot are recorded; no separate lot-value breakdown is supplied.
TIMELINE
Procurement timeline
Published contract-details notice
99% confidence20 October 2026
View supporting evidence
Contract document 098973-2026 was published on 20 October 2026.
Contract start
99% confidence17 October 2026
View supporting evidence
Contract period startDate is 17 October 2026.
Initial contract end
99% confidence8 October 2029
View supporting evidence
Contract period endDate is 8 October 2029.
Maximum possible end date
99% confidence8 October 2032
View supporting evidence
Contract period maxExtentDate is 8 October 2032.
SCOPE
What was awarded
Requirement
98% confidenceManaged service provider for NI Water’s MWM/CAR product suite.
View supporting evidence
Tender description states the provider is responsible for managing licensing implementation, support and maintenance of the cloud-based MWM/CAR suite.
Procurement category
99% confidenceServices
View supporting evidence
Award mainProcurementCategory is services.
CPV
99% confidence72000000 — IT services: consulting, software development, Internet and support
View supporting evidence
Award item classification.
Delivery region
97% confidenceNorthern Ireland (UKN)
View supporting evidence
Award item delivery address is region UKN.
Lot structure
98% confidenceOne published lot (lot 1); no lot title or detailed lot description supplied.
View supporting evidence
Tender and award records reference lot 1 only.
PROCEDURE
Procedure and competition
Published procedure field
99% confidenceDirect award
View supporting evidence
Process procurementMethod is direct and procurementMethodDetails is “Direct award”.
Context for procedure label
99% confidenceThe buyer says the direct-award notice type is a transition-system workaround and does not represent a direct award under the current regulations.
View supporting evidence
Published procurement rationale.
Competition stages disclosed
98% confidencePQQ followed by ITN for successful PQQ suppliers.
View supporting evidence
Procurement rationale describes a PQQ and subsequent ITN invitation stage.
Bidder and evaluation information
99% confidenceUnknown
View supporting evidence
Information not supplied in the published notice.
CONTRACT TERMS
Published contract terms
Initial term
99% confidence17 October 2026 to 8 October 2029
View supporting evidence
Contract period startDate and endDate.
Extensions
99% confidenceUp to 3 × 1-year extensions available
View supporting evidence
Contract renewal description.
Maximum term endpoint
99% confidence8 October 2032
View supporting evidence
Contract maxExtentDate.
Options
96% confidenceAdditional services may be purchased during the contract period; detailed scope is referred to in the specification.
View supporting evidence
Contract options description.
Agreed metrics
95% confidenceNo agreed metrics rationale published.
View supporting evidence
Contract field noAgreedMetricsRationale is populated; no metrics are provided.
COMMERCIAL VIEW
Commercial observations
Commercial structure
97% confidenceA £12.597m excluding-VAT contract combines licensing implementation, support and maintenance for a cloud-based application suite.
View supporting evidence
Contract value and tender description.
Route interpretation
99% confidenceThe notice's direct-award label should not be read as evidence of a non-competitive award, because the buyer reports preceding PQQ and ITN stages and explains the publication-system constraint.
View supporting evidence
Published procurement rationale.
Extension exposure
94% confidenceThe buyer has a published option to extend for up to three further years; no extension pricing or decision criteria are published.
View supporting evidence
Renewal description and absence of further pricing or criteria in supplied notice data.
DATA QUALITY
Gaps and source limitations
Notice classification caveat
99% confidenceThe published direct-award field is qualified by the buyer as a transition-system workaround, while the rationale describes PQQ and ITN stages.
View supporting evidence
Procurement method fields and procurement rationale.
Lot detail
99% confidenceLot 1 has no published title, description or separate value.
View supporting evidence
Lot record fields are null; contract value is published at contract level.
Competition detail
98% confidenceInformation on invited suppliers, tenders received, scores and award criteria is not supplied in the published notice.
View supporting evidence
No such fields appear in the supplied notice data.
Supplier verification
99% confidenceSupplier identity is verified against Companies House number 03036807; there is no source-name mismatch.
View supporting evidence
Supplier verification record status is verified, with company-number matching and nameMismatch false.
Notice chronology
98% confidenceThe supplied release history includes award/contract-tagged notices dated 7 October 2026, whereas the contract record states signature and start on 17 October 2026. This analysis treats signature and start only as stated in the contract record.
View supporting evidence
Release history and contract dateSigned/startDate fields.
SOURCE DATA LIMITATIONS
Information not supplied in the published notice
- No published bidder count, tender list, evaluation scores, award criteria or pricing breakdown is supplied.
- Lot 1 has no published title, detailed description or individual value.
- The notice does not publish detailed extension pricing, option pricing, or extension decision criteria.
- The direct-award field is potentially misleading without the buyer's stated transition-system explanation; the source also describes preceding PQQ and ITN stages.
- Award/contract-tagged notices in the release history are dated 7 October 2026, while the contract record gives 17 October 2026 for signature and contract start.
MARKET THEMES
Relevant award themes
Northern Ireland WaterAMT-SYBEX LIMITEDC1237-MC4MWM/CARmanaged service providerIT servicesutilities procurement
COMMON QUESTIONS
About this award
Who won the C1237-MC4 contract?
AMT-SYBEX LIMITED, verified against Companies House number 03036807.
What is the published contract value?
£12,597,000 excluding VAT, or £15,116,400 including VAT.
When does the contract run?
The published contract period starts on 17 October 2026 and ends on 8 October 2029, with up to three one-year extensions available.
Was this a direct award?
The notice uses a direct-award field, but Northern Ireland Water says this is a publication-system workaround and describes an earlier PQQ and ITN process.
ProcuraAxis award analysis supplements, but does not replace, the official award notice, contract data or procurement documents. “Awarded” does not by itself prove that a contract has been signed.