✓Tender information last checkedLast checked 6 Oct 2026, 17:37.
Opportunity overview
Hartlepool Borough Council has previously commissioned a Befriending Network aimed at reducing social isolation of older people within Hartlepool. Following a service review, we are looking to expand this offer to socially excluded working aged people aged 18 + as well as older people.
We would like the successful Provider to develop a Befriending Network that will work with people for a specified amount of time to increase confidence and resilience, reduce social isolation and increase social contact by matching people with volunteer Befrienders.
Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.
1 published notice version reviewed by ProcuraAxis.
1 VERSION
1
094414-2026Tender notice on Find a Tender ·
PROCURAAXIS ANALYSIS
ProcuraAxis Analysis
Our approved analysis of the opportunity appears below the official tender information.
ANALYSIS PREVIEW
Opportunity intelligence at a glance
Hartlepool Borough Council is seeking a provider to develop and deliver a befriending network for socially excluded adults aged 18+ and older people in Hartlepool. The service should use volunteer befrienders to improve confidence, resilience, social contact and reduce isolation.
Who this may suit
Potential fit for providers of community support, social inclusion, volunteering and adult wellbeing services with the capability to recruit, match and support volunteer befrienders.
Key points identified
Service modelDevelop a befriending network using volunteer befrienders.Evidence: “successful Provider to develop a Befriending Network... by matching people with volunteer Befrienders.”
Target beneficiariesSocially excluded working-age people aged 18+ and older people.Evidence: “expand this offer to socially excluded working aged people aged 18 + as well as older people.”
Intended outcomesIncrease confidence and resilience, reduce social isolation and increase social contact.Evidence: “increase confidence and resilience, reduce social isolation and increase social contact”
94% approved-analysis confidence7 supplier criteria identified4 risks or unknowns
ProcuraAxis structures information found in published procurement records, checks the result for consistency and publishes only approved analysis. Confidence describes the completeness and consistency of the available source information; it is not a guarantee of eligibility or contract award.
Hartlepool Borough Council is seeking a provider to develop and deliver a befriending network for socially excluded adults aged 18+ and older people in Hartlepool. The service should use volunteer befrienders to improve confidence, resilience, social contact and reduce isolation.
Who this may suit
Potential fit for providers of community support, social inclusion, volunteering and adult wellbeing services with the capability to recruit, match and support volunteer befrienders.
Key deliverables
Develop a befriending network in Hartlepool
Support socially excluded working-age adults (18+) and older people
Match participants with volunteer befrienders
Deliver time-limited support intended to improve confidence, resilience and social contact and reduce isolation
SUPPLIER REQUIREMENTS
7 criteria identified
Service model
98% confidence
Develop a befriending network using volunteer befrienders.
View supporting evidence
“successful Provider to develop a Befriending Network... by matching people with volunteer Befrienders.”
Target beneficiaries
98% confidence
Socially excluded working-age people aged 18+ and older people.
View supporting evidence
“expand this offer to socially excluded working aged people aged 18 + as well as older people.”
Intended outcomes
98% confidence
Increase confidence and resilience, reduce social isolation and increase social contact.
View supporting evidence
“increase confidence and resilience, reduce social isolation and increase social contact”
Support duration
90% confidence
Work with people for a specified amount of time; exact duration is unknown.
View supporting evidence
“will work with people for a specified amount of time”
Supplier eligibility criteria
99% confidence
Unknown.
View supporting evidence
No selection or eligibility criteria are supplied in the opportunity data.
SME suitability
99% confidence
Unknown.
View supporting evidence
suitable_for_sme is not stated.
VCSE suitability
99% confidence
Unknown.
View supporting evidence
suitable_for_vcse is not stated.
COMMERCIAL AND DELIVERY
Contract intelligence
Commercial
Estimated contract value
96% confidence
Up to £21,000.
View supporting evidence
Process value_max and Lot 1 value_amount are GBP 21,000.
Currency
99% confidence
GBP.
View supporting evidence
Process and Lot 1 currency are GBP.
Pricing and payment terms
99% confidence
Unknown.
View supporting evidence
No pricing schedule or payment terms are supplied.
Delivery
Delivery area
96% confidence
Hartlepool, United Kingdom (UKC11).
View supporting evidence
The description refers to people “within Hartlepool”; delivery location region is UKC11.
Contract start date
99% confidence
Unknown.
View supporting evidence
contract_start_at is null.
Contract end date
99% confidence
Unknown.
View supporting evidence
contract_end_at is null.
Lot
95% confidence
Single active Lot 1; no separate lot description supplied.
View supporting evidence
One active lot is provided, with lot_id “1”.
PROCEDURE
How to respond
Opportunity status
99% confidence
Open tender.
View supporting evidence
display_status is “open” and source_status is “active”.
Procurement procedure
99% confidence
Below-threshold open competition.
View supporting evidence
procurement_method_details is “Below threshold - open competition”.
Submission deadline
99% confidence
5 November 2026, 14:00 UTC.
View supporting evidence
submission_deadline is 2026-11-05T14:00:00Z.
Publication date
99% confidence
6 October 2026.
View supporting evidence
published_at is 2026-10-06T16:11:56+01:00.
Submission method and tender documents
98% confidence
Unknown from the supplied data; refer to the linked Find a Tender notice.
View supporting evidence
A Find a Tender notice URL is supplied, but no submission instructions are included in the provided content.
RISKS AND UNKNOWNS
Points requiring attention
Low contract value
90% confidence
The stated value of up to £21,000 may constrain service scale, volunteer management capacity and mobilisation.
View supporting evidence
value_max and Lot 1 value_amount are £21,000.
Unspecified contract term
99% confidence
The delivery period and contract dates are unknown, limiting resource and pricing planning.
View supporting evidence
contract_start_at and contract_end_at are null; no duration is supplied.
Unspecified service detail
95% confidence
The number of beneficiaries, referral routes, safeguarding requirements, volunteer checks, performance measures and specified support duration are not supplied.
View supporting evidence
The supplied description gives high-level outcomes only.
Submission information not supplied
98% confidence
The provided data does not include tender access, submission method or evaluation criteria.
View supporting evidence
No such information appears in the supplied opportunity fields.
ProcuraAxis analysis supplements, but does not replace, the original notice and tender documents. Always verify eligibility, deadlines and commercial terms with the issuing authority.
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