Provision of Individual, bespoke Community Packages of Care for Children and Young People aged 0 - 18 years with Continuing Care Needs to enable Children and Young People to be cared for in their home
✓Tender information last checkedLast checked 5 Oct 2026, 17:46.
Opportunity overview
East of England Community Health and Care NHS Trust (EEC) is establishing a framework agreement for the delivery of individual, bespoke community packages of care for children and young People aged 0 - 18 years with continuing care needs to enable children and young people to be cared for in their home.
The framework will be established under the Provider Selection Regime (PSR)
Packages of care provided for children and young people in the home will be carried out by registered and non-registered healthcare professionals ("Care Workers") and will involve the provision of some or all the following:
1. Assistance with personal or social care, which may be defined as undertaking any activity which requires a degree of personal and physical contact with the child or young person to assist them to undertake such bodily functions such as dressing, washing, bathing, toileting, getting in or out of bed, eating, drinking, and communicating. This is not an exhaustive list.
2. Supporting individuals who may display behaviours that challenge related to their learning disability, mental health or emotional wellbeing.
3. Play activities appropriate to the child's developmental milestones.
4. Under specified and documented circumstances, assistance with medication and other complex interventions.
5. Waking care support at night-time.
6. Specified clinical interventions.
7. Specified behaviour management strategies
8. Specified clinical interventions that may need to be provided by a Registered nurse.
All Framework Providers must be registered with the Care Quality Commission to deliver care in the home, including registration for the Treatment of Disease, Disorder and Injury.
Framework Providers will be commissioned to provide care to children and young people with a wide range of health conditions; care staff will require specific training to meet individual needs; this will be coordinated and delivered by the Framework Provider.
The services are divided into lots:
Lot 1 - Standard Package
Lot 2 - Enhanced Package
Lot 3 - Registered Nurse Package
Lot 4 - Domiciliary Package
Lot 5 - School Support Package
EEC anticipates re-opening the Framework at the following points:
• Four times across the 5-year framework term (August 2027, 2028, 2029 & 2030)
EEC reserves the right to adjust the indicative reopening schedule above in response to operational factors. Such factors may include but are not limited to:
• Supply and demand changes
• Allowing sufficient competition
• Changes to pricing structures
• Changes due to impact of Local Government Re-organisation
To obtain further information, including all documentation, please follow these steps:
1. Log in to the supplier portal at https://health-family.force.com/s/Welcome
2. Locate the opportunity using ' in 'Find Opportunities' REFERENCE C472828
3. Click Register Interest
Classification
CPV85100000 — Health services
Lots
Lot 1 Standard PackageValue not stated
Lot 2 Enhanced PackageValue not stated
Lot 3 Registered Nurse Package (2-3 weeks)Value not stated
Lot 4 - Domiciliary PackageValue not stated
Lot 5 - School Support PackageValue not stated
Published notice details
Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.
Trained and competent care workers to meet the personal care and manual handling needs of the CYP in their care, and able to follow a plan of care where there are low decision making requirements. This type of care package may be required to assist with personal care and delivered within specific short time slots in any one session which will be based upon the needs of the CYP and family.
Package step up timeframe: 8-12 weeks maximum (carer led) / 4-8 weeks maximum (nurse led)
Has Renewal
Yes
Has Options
No
Status
active
Contract period
Duration In Days
1,800
Renewal
Description
As per the annual re-opening of the framework.
Submission terms
Variant Policy
notAllowed
Entry 2
Id
2
Title
Lot 2 Enhanced Package
Description
This will be used to expedite a child home from hospital / End of Life, initially with a nurse led package and will be stepped down to a standard package after 12 weeks with either a nurse or carer depending on the level of need.
The Enhanced Package is used as a temporary arrangement to expedite children and young people out of hospital as an interim measure whilst suitably trained carers are recruited. This lot is only for children and young people who continue to have complex needs but can safely receive care from highly trained care workers operating within a nursing care plan but where carers need to be recruited and trained. Framework Providers should ensure that if bidding for Lot 2 they have also bid for Lot 1.
Trained and competent care workers to deliver complex clinical interventions or complex behaviour management strategies to meet the specific needs of the CYP in their care, which will require an enhanced degree of decision making and responsiveness beyond following a plan of care provided by a Registered Nurse (Child or Learning Disabilities or Mental Health). The clinical skills required will be dependent on the presenting needs of the CYP. The relationship between Framework Provider, child/ young person and their family and Contracting Authority's representative is dynamic. This type of care package may be required over a longer period within one given session. This again will be based upon the needs of the CYP and family. It should be understood by the Framework Provider that if a package starts with a Registered Nurse but is then stepped down to a Carer the Trust will revert to Carer pay within an agreed timeframe.
Package step up timeframe: 1-2 weeks maximum
Has Renewal
Yes
Has Options
No
Status
active
Contract period
Duration In Days
1,800
Renewal
Description
As per the annual re-opening of the framework
Submission terms
Variant Policy
notAllowed
Entry 3
Id
3
Title
Lot 3 Registered Nurse Package (2-3 weeks)
Description
Qualified Nurses with the relevant training, skills and knowledge to care for CYP with highly complex needs. The care delivered will require clinical oversight from a Registered Nurse (Child or Learning Disabilities or Mental Health). Clinical decision making will be required to manage highly fluctuating levels of need. The clinical risk assessment of need will determine that this level of support and skill mix is required.
Package step up timeframe: 2-3 weeks for registered nurse package
Has Renewal
Yes
Has Options
No
Status
active
Contract period
Duration In Days
1,800
Renewal
Description
As per the annual re-opening of the framework.
Submission terms
Variant Policy
notAllowed
Entry 4
Id
4
Title
Lot 4 - Domiciliary Package
Description
Care commissioned will require support and care provided by either a Nurse or Carer, dependant on relevant skills and knowledge to care for children with highly complex needs during pre-school and after school hours (1-2 hours). This will require support in getting the child dressed, fed and further requirements depending on package for example, but not limited to, carrying out chest physiotherapy, giving appropriate medication and or any further medical intervention that may be required.
Package step up timeframe: 8-12 weeks maximum (carer led) / 4-8 weeks maximum (nurse led)
Has Renewal
Yes
Has Options
No
Status
active
Contract period
Duration In Days
1,800
Renewal
Description
As per the annual re-opening of the framework.
Submission terms
Variant Policy
notAllowed
Entry 5
Id
5
Title
Lot 5 - School Support Package
Description
Care commissioned will require support and care provided by either a Nurse or Carer, dependant on relevant skills and knowledge to care for children with highly complex needs in school carrying out all their medical interventions, i.e. Trachy care, feeds medication seizure management catheterisation, suctioning, physio etc. The school would help support with any moving and handling procedure
where more than one person was required. It may also include supporting them to and from school either on school transport, taxi or with parents in their care.
Package step up timeframe: 8-12 weeks maximum (carer led) / 4-8 weeks maximum (nurse led)
Has Renewal
Yes
Has Options
No
Status
active
Contract period
Duration In Days
1,800
Renewal
Description
As per the annual re-opening of the framework.
Submission terms
Variant Policy
notAllowed
Items and delivery
Item 1
Id
1
Related Lot
1
Additional Classifications
Entry 1
Scheme
CPV
Id
85100000
Description
Health services
Delivery locations
Entry 1
Region
UKH
Item 2
Id
2
Related Lot
2
Additional Classifications
Entry 1
Scheme
CPV
Id
85100000
Description
Health services
Delivery locations
Entry 1
Region
UKH
Item 3
Id
3
Related Lot
3
Additional Classifications
Entry 1
Scheme
CPV
Id
85100000
Description
Health services
Delivery locations
Entry 1
Region
UKH
Item 4
Id
4
Related Lot
4
Additional Classifications
Entry 1
Scheme
CPV
Id
85100000
Description
Health services
Delivery locations
Entry 1
Region
UKH
Item 5
Id
5
Related Lot
5
Additional Classifications
Entry 1
Scheme
CPV
Id
85100000
Description
Health services
Delivery locations
Entry 1
Region
UKH
Buyer, suppliers and contacts
Organisation 1
Name
East of England Community Health and Care NHS Trust
Id
GB-FTS-187087
Identifier
Legal Name
East of England Community Health and Care NHS Trust
Buyer location · St Ives · UKH2 · PE27 4LG · United Kingdom
Delivery location · UKH
Notice and amendment history
1 published notice version reviewed by ProcuraAxis.
1 VERSION
1
093968-2026tender ·
PROCURAAXIS ANALYSIS
ProcuraAxis Analysis
Our approved analysis of the opportunity appears below the official tender information.
ANALYSIS PREVIEW
Opportunity intelligence at a glance
East of England Community Health and Care NHS Trust is seeking providers for a five-year framework to deliver bespoke home, domiciliary and school-based care packages for children and young people aged 0–18 with continuing and complex care needs. Services span personal care, clinical interventions, medication support, overnight waking care, behaviour support and registered nurse-led care across five lots.
Who this may suit
Suitable for CQC-registered home-care providers able to train and deploy care workers and/or registered nurses for paediatric complex-care packages in the UKH delivery region.
Key points identified
Care workforce and trainingProvide registered and non-registered healthcare professionals/care workers, with specific training coordinated and delivered by the framework provider to meet each individual’s needs.Evidence: “care staff will require specific training to meet individual needs; this will be coordinated and delivered by the Framework Provider.”
Registered nurse capabilityRegistered nurse capability is required for nurse-led packages and specified clinical interventions; relevant child, learning disabilities or mental health nursing expertise is referenced.Evidence: Lot 3 requires “Qualified Nurses with the relevant training, skills and knowledge”; Lots 2 and 3 reference a Registered Nurse (Child or Learning Disabilities or Mental Health).
Complex-care capabilitySupport personal care, complex clinical interventions, medication, challenging behaviour, waking nights and specified behaviour-management strategies as required by individual packages.Evidence: Core description lists assistance with personal/social care, behaviour support, medication, waking care, clinical interventions and behaviour management.
96% approved-analysis confidence8 supplier criteria identified4 risks or unknowns
ProcuraAxis structures information found in published procurement records, checks the result for consistency and publishes only approved analysis. Confidence describes the completeness and consistency of the available source information; it is not a guarantee of eligibility or contract award.
East of England Community Health and Care NHS Trust is seeking providers for a five-year framework to deliver bespoke home, domiciliary and school-based care packages for children and young people aged 0–18 with continuing and complex care needs. Services span personal care, clinical interventions, medication support, overnight waking care, behaviour support and registered nurse-led care across five lots.
Who this may suit
Suitable for CQC-registered home-care providers able to train and deploy care workers and/or registered nurses for paediatric complex-care packages in the UKH delivery region.
Key deliverables
Personal and social care in the child or young person’s home
Complex clinical interventions, medication support and behaviour management
Waking night care and developmentally appropriate play support
Nurse-led care for highly complex and fluctuating needs
Domiciliary pre- and after-school support
School-based clinical support, including interventions such as tracheostomy care, feeding and seizure management
SUPPLIER REQUIREMENTS
8 criteria identified
Care Quality Commission registration
99% confidence
Mandatory · All lots
View supporting evidence
“All Framework Providers must be registered with the Care Quality Commission to deliver care in the home, including registration for the Treatment of Disease, Disorder and Injury.”
Treatment of Disease, Disorder and Injury
99% confidence
Mandatory · All lots
View supporting evidence
“All Framework Providers must be registered with the Care Quality Commission to deliver care in the home, including registration for the Treatment of Disease, Disorder and Injury.”
Care workforce and training
96% confidence
Provide registered and non-registered healthcare professionals/care workers, with specific training coordinated and delivered by the framework provider to meet each individual’s needs.
View supporting evidence
“care staff will require specific training to meet individual needs; this will be coordinated and delivered by the Framework Provider.”
Registered nurse capability
94% confidence
Registered nurse capability is required for nurse-led packages and specified clinical interventions; relevant child, learning disabilities or mental health nursing expertise is referenced.
View supporting evidence
Lot 3 requires “Qualified Nurses with the relevant training, skills and knowledge”; Lots 2 and 3 reference a Registered Nurse (Child or Learning Disabilities or Mental Health).
Complex-care capability
98% confidence
Support personal care, complex clinical interventions, medication, challenging behaviour, waking nights and specified behaviour-management strategies as required by individual packages.
View supporting evidence
Core description lists assistance with personal/social care, behaviour support, medication, waking care, clinical interventions and behaviour management.
Lot 2 dependency
99% confidence
A provider bidding for Lot 2 must also bid for Lot 1.
View supporting evidence
“Framework Providers should ensure that if bidding for Lot 2 they have also bid for Lot 1.”
Regulatory registration
99% confidence
Must be registered with the Care Quality Commission to deliver care in the home, including Treatment of Disease, Disorder and Injury.
View supporting evidence
“All Framework Providers must be registered with the Care Quality Commission...”
Other supplier eligibility
92% confidence
Unknown from supplied notice.
View supporting evidence
No further financial, insurance, safeguarding, geographic-presence or organisation-size eligibility criteria are stated.
COMMERCIAL AND DELIVERY
Contract intelligence
Commercial
Maximum stated value
90% confidence
Up to £2,400,000.
View supporting evidence
Opportunity value_max is 2400000 GBP.
Pricing and payment terms
98% confidence
Unknown from supplied notice.
View supporting evidence
No pricing schedule, payment terms or rate-card detail is supplied.
Framework duration
97% confidence
Five years.
View supporting evidence
The notice refers to “the 5-year framework term”.
Delivery
Delivery area
91% confidence
UKH region; more granular service locations are not stated in the supplied notice.
View supporting evidence
Delivery location is recorded as region “UKH”.
Service settings
96% confidence
Children and young people’s homes, school settings, and support associated with travel to and from school where required.
View supporting evidence
The opportunity concerns care “in their home”; Lot 5 covers care “in school” and may include support to and from school.
Mobilisation/package step-up
98% confidence
Lot 1: 8–12 weeks carer-led / 4–8 weeks nurse-led; Lot 2: 1–2 weeks; Lot 3: 2–3 weeks; Lots 4–5: 8–12 weeks carer-led / 4–8 weeks nurse-led.
View supporting evidence
Each lot description specifies a package step-up timeframe.
PROCEDURE
How to respond
Procurement route
99% confidence
Open procedure under the Provider Selection Regime (PSR).
View supporting evidence
Process data states “Open procedure”; description states “The framework will be established under the Provider Selection Regime (PSR)”.
Tender status
99% confidence
Open.
View supporting evidence
Display status is “open” and source status is “active”.
Submission deadline
99% confidence
16 November 2026.
View supporting evidence
Process and all lots state submission_deadline “2026-11-16”.
Tender portal and reference
99% confidence
Register interest through the Health Family supplier portal using reference C472828.
View supporting evidence
Notice instructs suppliers to use https://health-family.force.com/s/Welcome and locate reference C472828.
Framework reopenings
96% confidence
Indicatively August 2027, 2028, 2029 and 2030; the buyer may adjust this schedule.
View supporting evidence
The notice anticipates four reopening points and reserves the right to adjust them.
RISKS AND UNKNOWNS
Points requiring attention
Regulatory compliance risk
99% confidence
CQC registration for home care, including Treatment of Disease, Disorder and Injury, is an explicit mandatory condition.
View supporting evidence
“All Framework Providers must be registered with the Care Quality Commission...”
Workforce mobilisation risk
98% confidence
Short package step-up times, particularly 1–2 weeks for Lot 2 and 2–3 weeks for Lot 3, require rapid deployment of appropriately trained staff.
View supporting evidence
Lots 2 and 3 specify these maximum step-up timeframes.
Complex clinical delivery risk
96% confidence
Packages may require high-risk and specialist interventions, including tracheostomy care, suctioning, catheterisation, seizure management, feeds and medication.
View supporting evidence
Lot 5 lists these examples; the overall scope includes specified clinical interventions and medication assistance.
Framework reopening uncertainty
96% confidence
Indicative reopening dates may change in response to supply, demand, competition, pricing or local-government reorganisation factors.
View supporting evidence
Buyer reserves the right to adjust the reopening schedule for listed operational factors.
ProcuraAxis analysis supplements, but does not replace, the original notice and tender documents. Always verify eligibility, deadlines and commercial terms with the issuing authority.
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