✓Tender information last checkedLast checked 5 Oct 2026, 16:36.
Opportunity overview
Sandwell Metropolitan Borough Council (SMBC) are currently exploring options for the future procurement of a Sandwell Navigation and Community Connections Service for Older Adults. The primary objective is to provide a highly visible, accessible and preventative service which enables older adults to remain independent, active, connected and informed within their local communities.
The service will adopt an asset and strengths-based approach, building on people's abilities, relationships and community resources to help them remain independent and connected.
This will be achieved by the provision of information, advice and navigation, wellbeing support, digital inclusion activities and opportunities to reduce loneliness and isolation. A core part of the service is to help people access existing community opportunities and services.
Anticipated features of the service:
• Be community-facing
• Be person-centred
• Be culturally responsive
• Be co-produced with older adults on a continuous basis
• Be accessible through a range of channels
• Promote self-help and independence
Eligibility Requirements
Adults aged 55 years and over who are residents of Sandwell.
This preliminary market engagement event seeks to understand supplier capabilities and challenges, gather feedback, and inform the development of the future specification of the Navigation and Community Connections Service for Older Adult.
This will take place on Wednesday 4th November at 10.30 - 12.30pm via TEAMS, for all interested organisations.
Please email rupi_deo@sandwell.gov.uk your full name, job title, organisation, email address and telephone no. for each attendee that would like to receive an online MS Teams invitation to this event.
Thank you for your interest.
Classification
CPV75200000 — Provision of services to the community
CPV85000000 — Health and social work services
CPV85100000 — Health services
CPV85140000 — Miscellaneous health services
CPV85300000 — Social work and related services
CPV85310000 — Social work services
CPV85312000 — Social work services without accommodation
CPV85320000 — Social services
CPV85323000 — Community health services
CPV98000000 — Other community, social and personal services
Lots
Lot 1Value not stated
Documents and notices
Preliminary market engagement notice on Find a TenderOpen source ↗
Published notice details
Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.
This preliminary market engagement will be held via MS Teams and will seek to understand supplier capabilities and challenges, gather feedback, and inform the development of the future specification of the Navigation and Community Connections Service for Older Adult.
The event will be held on Wednesday 4th November 10.30 - 12.30.
Due
21 Oct 2026, 23:59
Status
scheduled
Documents
Entry 1
Id
093916-2026
Document Type
marketEngagementNotice
Notice Type
UK2
Description
Preliminary market engagement notice on Find a Tender
1 published notice version reviewed by ProcuraAxis.
1 VERSION
1
093916-2026Preliminary market engagement notice on Find a Tender ·
PROCURAAXIS ANALYSIS
ProcuraAxis Analysis
Our approved analysis of the opportunity appears below the official tender information.
ANALYSIS PREVIEW
Opportunity intelligence at a glance
Early-stage market engagement for a planned Sandwell service helping residents aged 55+ remain independent, connected and informed. The future service is expected to provide information, advice and navigation, wellbeing support, digital inclusion and activities that reduce loneliness and isolation.
Who this may suit
Potential fit for community, health, social-care, wellbeing and voluntary-sector providers with capability in older-adult navigation, community engagement, digital inclusion and preventative support. This is not an open tender.
Key points identified
Service approachAsset- and strengths-based approach, building on people’s abilities, relationships and community resources.Evidence: “The service will adopt an asset and strengths-based approach”
Service characteristicsCommunity-facing, person-centred, culturally responsive, continuously co-produced with older adults, multi-channel accessible, and promoting self-help and independence.Evidence: “Anticipated features of the service” lists these characteristics.
Market-engagement attendance detailsEmail the named council contact with each attendee’s full name, job title, organisation, email address and telephone number to receive an MS Teams invitation.Evidence: “Please email rupi_deo@sandwell.gov.uk your full name, job title, organisation, email address and telephone no. for each attendee”
98% approved-analysis confidence5 supplier criteria identified4 risks or unknowns
ProcuraAxis structures information found in published procurement records, checks the result for consistency and publishes only approved analysis. Confidence describes the completeness and consistency of the available source information; it is not a guarantee of eligibility or contract award.
Early-stage market engagement for a planned Sandwell service helping residents aged 55+ remain independent, connected and informed. The future service is expected to provide information, advice and navigation, wellbeing support, digital inclusion and activities that reduce loneliness and isolation.
Who this may suit
Potential fit for community, health, social-care, wellbeing and voluntary-sector providers with capability in older-adult navigation, community engagement, digital inclusion and preventative support. This is not an open tender.
Key deliverables
Information, advice and navigation
Wellbeing support
Digital inclusion activities
Support to reduce loneliness and isolation
Connecting people to existing community opportunities and services
Co-production with older adults
SUPPLIER REQUIREMENTS
5 criteria identified
Service approach
99% confidence
Asset- and strengths-based approach, building on people’s abilities, relationships and community resources.
View supporting evidence
“The service will adopt an asset and strengths-based approach”
Service characteristics
98% confidence
Community-facing, person-centred, culturally responsive, continuously co-produced with older adults, multi-channel accessible, and promoting self-help and independence.
View supporting evidence
“Anticipated features of the service” lists these characteristics.
Market-engagement attendance details
99% confidence
Email the named council contact with each attendee’s full name, job title, organisation, email address and telephone number to receive an MS Teams invitation.
View supporting evidence
“Please email rupi_deo@sandwell.gov.uk your full name, job title, organisation, email address and telephone no. for each attendee”
Service-user eligibility
99% confidence
Adults aged 55 years and over who are residents of Sandwell.
View supporting evidence
“Eligibility Requirements Adults aged 55 years and over who are residents of Sandwell.”
Supplier eligibility requirements
97% confidence
Unknown; no supplier selection or eligibility criteria are stated for the future procurement.
View supporting evidence
The notice only invites all interested organisations to preliminary market engagement.
COMMERCIAL AND DELIVERY
Contract intelligence
Commercial
Contract value
99% confidence
Unknown.
View supporting evidence
No value is provided.
Contract term
99% confidence
Unknown.
View supporting evidence
No start or end dates are provided.
Pricing and payment model
99% confidence
Unknown.
View supporting evidence
No commercial terms are stated.
Delivery
Delivery area
98% confidence
Sandwell, United Kingdom.
View supporting evidence
The service is titled “Sandwell Navigation and Community Connections Service” and eligibility is limited to Sandwell residents; delivery region is UKG37.
Delivery model
96% confidence
Accessible through a range of channels; detailed delivery model is unknown.
View supporting evidence
“Be accessible through a range of channels.”
Target cohort
99% confidence
Sandwell residents aged 55 and over.
View supporting evidence
“Adults aged 55 years and over who are residents of Sandwell.”
PROCEDURE
How to respond
Procurement status
99% confidence
Upcoming preliminary market engagement for a planned future procurement; bidding is not open.
View supporting evidence
Stage and status are planning/upcoming; notice type is “Preliminary market engagement notice on Find a Tender”.
Engagement event
98% confidence
Wednesday 4 November, 10:30–12:30, via Microsoft Teams.
View supporting evidence
“This will take place on Wednesday 4th November at 10.30 - 12.30pm via TEAMS”
Purpose of engagement
99% confidence
To understand supplier capabilities and challenges, gather feedback, and inform the future service specification.
View supporting evidence
“This preliminary market engagement event seeks to understand supplier capabilities and challenges, gather feedback, and inform the development of the future specification”
Procurement method
99% confidence
Unknown.
View supporting evidence
No procurement method is stated.
Tender submission deadline
99% confidence
Unknown; this is not a tender notice.
View supporting evidence
No submission deadline is provided and the notice is market engagement.
RISKS AND UNKNOWNS
Points requiring attention
Early-stage scope risk
99% confidence
The specification is still being developed and may change following market engagement.
View supporting evidence
The council is “currently exploring options” and the event will “inform the development of the future specification”.
Procurement timetable risk
99% confidence
Future tender dates and contract dates are unknown.
View supporting evidence
No tender, submission, contract-start or contract-end dates are supplied.
Commercial uncertainty
99% confidence
Contract value, term, pricing and payment arrangements are unknown.
View supporting evidence
No commercial information is stated.
Supplier selection uncertainty
98% confidence
Future qualification, safeguarding, insurance, quality and accreditation requirements are unknown.
View supporting evidence
No supplier selection requirements are stated in this preliminary market-engagement notice.
ProcuraAxis analysis supplements, but does not replace, the original notice and tender documents. Always verify eligibility, deadlines and commercial terms with the issuing authority.
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