✓Tender information last checkedLast checked 5 Oct 2026, 16:36.
Opportunity overview
The purpose of this invitation to tender is for Karbon Homes the Authority to appoint experienced and competent Contractors to deliver Responsive Repairs & Maintenance and Void Property Works for Graphite Living a limited company and for-profit RP and subsidiary of Karbon.
All documents relating to this tender are available to download from the Panacea e-Sourcing portal.
Submission Instructions:
Electronically via the e-Sourcing portal. Suppliers must submit one copy of their tender electronically, with any additional documents required or requested. Documents must be compatible with Microsoft Office or Adobe/PDF.
Should you require technical support with the e-Sourcing portal please email Panacea directly at:
• Email: support@panacea-software.com
• Phone: 0207 976 0116
Tenders must be submitted using the above e-Sourcing portal. Tenders submitted via postal, or email methods will not be accepted.
Classification
CPV45420000 — Joinery and carpentry installation work
Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.
Lots 1 & 2 of this Framework are multi-supplier lots with up to 3 suppliers per lot at the Groups’ discretion.
Allocation of work - Framework Ranking
In the circumstance where more than one supplier has been awarded a place in a particular lot, suppliers will be ranked by their tender submission score according to the evaluation criteria set out in the Tender. The supplier with the highest score will be ranked first, the second highest ranked second and so on.
Work will be allocated and orders placed through the following process:
a. The Group will identify from the framework the highest ranked supplier for the required work.
b. The Group will contact the identified supplier with regards to capacity for the date, timescale and nature of the work required.
c. The Group will place an order with the supplier.
d. If the highest ranked Supplier is unable to fulfil the Group’s requirements, then the Group will approach the next highest ranked supplier. This process will be cascaded down the ranks until the Group’s requirements are met.
Allocation of Work – Mini Competition
By exception the Groups reserves the right to access this Framework by mini competition.
Open Framework Scheme End Date
10 Jan 2033, 23:59
Submission terms
Electronic Submission Policy
allowed
Languages
en
Tender Period
Ends
6 Nov 2026, 12:00
Enquiry period
Ends
26 Oct 2026, 17:00
Expected award period
Ends
4 Dec 2026, 23:59
Lots and requirements
Entry 1
Id
1
Title
Void works
Description
Void Property Works for Graphite Living.
Status
active
Has Renewal
Yes
Value
Including VAT
3,000,000
Amount
2,500,000
Currency
GBP
Award criteria
Criteria
Criterion 1
Type
cost
Name
Commercial schedule
Numbers
Entry 1
Number
40
Weight
percentageExact
Criterion 2
Type
quality
Name
Quality
Description
Operative Qualifications, Competency and Continuity- 10%
Operations and Customer Service- 10%
Capacity- 10%
Supervision- 10%
Resident Consultation and Complaints- 10%
Numbers
Entry 1
Number
50
Weight
percentageExact
Criterion 3
Type
quality
Name
Social Value
Numbers
Entry 1
Number
10
Weight
percentageExact
Suitability
Sme
Yes
Contract period
Starts
11 Jan 2027, 00:00
Ends
10 Jan 2031, 23:59
Max Extent Date
10 Jan 2033, 23:59
Renewal
Description
This Framework Agreement will be for a period of 48-months with optional 2 x 12-month extensions.
Entry 2
Id
2
Title
Responsive repairs & maintenance works
Description
Responsive repairs & maintenance works for Graphite Living.
Status
active
Has Renewal
Yes
Value
Including VAT
3,000,000
Amount
2,500,000
Currency
GBP
Award criteria
Criteria
Criterion 1
Type
cost
Name
Commercial schedule
Numbers
Entry 1
Number
40
Weight
percentageExact
Criterion 2
Type
quality
Name
Quality
Description
Operative Qualifications, Competency and Continuity- 10%
Operations and Customer Service- 10%
Capacity- 10%
Supervision- 10%
Resident Consultation and Complaints- 10%
Numbers
Entry 1
Number
50
Weight
percentageExact
Criterion 3
Type
quality
Name
Social Value
Numbers
Entry 1
Number
10
Weight
percentageExact
Suitability
Sme
Yes
Contract period
Starts
11 Jan 2027, 00:00
Ends
10 Jan 2031, 23:59
Max Extent Date
10 Jan 2033, 23:59
Renewal
Description
This Framework Agreement will be for a period of 48-months with optional 2 x 12-month extensions.
Buyer location · Newcastle upon Tyne · UKC22 · NE12 8EG · United Kingdom
Delivery location · UKC · United Kingdom
Delivery location · UKE · United Kingdom
Notice and amendment history
1 published notice version reviewed by ProcuraAxis.
1 VERSION
1
093909-2026Tender notice on Find a Tender ·
PROCURAAXIS ANALYSIS
ProcuraAxis Analysis
Our approved analysis of the opportunity appears below the official tender information.
ANALYSIS PREVIEW
Opportunity intelligence at a glance
Karbon Homes is inviting tenders for contractors to provide void-property works and responsive repairs and maintenance for Graphite Living, its for-profit registered-provider subsidiary. The opportunity is split into two lots.
Who this may suit
Suitable for experienced property-maintenance and repairs contractors able to deliver void works and/or responsive repairs across the stated North East and Yorkshire/Humber delivery regions.
Key points identified
Contractor capabilityExperienced and competent contractors are sought.Evidence: “appoint experienced and competent Contractors to deliver Responsive Repairs & Maintenance and Void Property Works”
Tender submission formatSubmit one electronic copy of the tender, plus any additional required or requested documents.Evidence: “Suppliers must submit one copy of their tender electronically, with any additional documents required or requested.”
Document compatibilityTender documents must be compatible with Microsoft Office or Adobe/PDF.Evidence: “Documents must be compatible with Microsoft Office or Adobe/PDF.”
94% approved-analysis confidence4 supplier criteria identified3 risks or unknowns
ProcuraAxis structures information found in published procurement records, checks the result for consistency and publishes only approved analysis. Confidence describes the completeness and consistency of the available source information; it is not a guarantee of eligibility or contract award.
Karbon Homes is inviting tenders for contractors to provide void-property works and responsive repairs and maintenance for Graphite Living, its for-profit registered-provider subsidiary. The opportunity is split into two lots.
Who this may suit
Suitable for experienced property-maintenance and repairs contractors able to deliver void works and/or responsive repairs across the stated North East and Yorkshire/Humber delivery regions.
Key deliverables
Lot 1: Void property works
Lot 2: Responsive repairs and maintenance works
SUPPLIER REQUIREMENTS
4 criteria identified
Contractor capability
96% confidence
Experienced and competent contractors are sought.
View supporting evidence
“appoint experienced and competent Contractors to deliver Responsive Repairs & Maintenance and Void Property Works”
Tender submission format
98% confidence
Submit one electronic copy of the tender, plus any additional required or requested documents.
View supporting evidence
“Suppliers must submit one copy of their tender electronically, with any additional documents required or requested.”
Document compatibility
99% confidence
Tender documents must be compatible with Microsoft Office or Adobe/PDF.
View supporting evidence
“Documents must be compatible with Microsoft Office or Adobe/PDF.”
Supplier eligibility criteria
94% confidence
Unknown from the supplied notice; refer to tender documents on the Panacea e-Sourcing portal.
View supporting evidence
The notice states that all tender documents are available via the Panacea e-Sourcing portal but provides no specific selection criteria.
COMMERCIAL AND DELIVERY
Contract intelligence
Commercial
Total stated maximum value
92% confidence
Up to £5,000,000.
View supporting evidence
Opportunity value_max is GBP 5,000,000.
Lot 1 value
97% confidence
£2,500,000.
View supporting evidence
Lot 1 value_amount is GBP 2,500,000.
Lot 2 value
97% confidence
£2,500,000.
View supporting evidence
Lot 2 value_amount is GBP 2,500,000.
Contract term and payment terms
99% confidence
Unknown from the supplied notice.
View supporting evidence
No contract start/end dates or payment terms are supplied.
Delivery
Lots
99% confidence
Lot 1: Void works; Lot 2: Responsive repairs and maintenance works.
View supporting evidence
Lot titles and descriptions.
Delivery regions
95% confidence
North East (UKC) and Yorkshire and the Humber (UKE), United Kingdom.
View supporting evidence
Delivery location records specify regions UKC and UKE.
Buyer location
99% confidence
Newcastle upon Tyne, NE12 8EG.
View supporting evidence
Buyer location record.
Mobilisation and service levels
98% confidence
Unknown from the supplied notice.
View supporting evidence
No mobilisation date, response times, KPI or service-level information is provided.
PROCEDURE
How to respond
Procurement procedure
99% confidence
Open procedure.
View supporting evidence
procurement_method_details: “Open procedure”.
Opportunity status
99% confidence
Open tender.
View supporting evidence
display_status: open; source_status: active.
Tender deadline
99% confidence
6 November 2026 at 12:00 UTC.
View supporting evidence
submission_deadline: 2026-11-06T12:00:00Z.
Submission channel
99% confidence
Panacea e-Sourcing portal only; postal and email submissions will not be accepted.
View supporting evidence
“Tenders must be submitted using the above e-Sourcing portal. Tenders submitted via postal, or email methods will not be accepted.”
Tender documents
99% confidence
Available from the Panacea e-Sourcing portal.
View supporting evidence
“All documents relating to this tender are available to download from the Panacea e-Sourcing portal.”
RISKS AND UNKNOWNS
Points requiring attention
Tender-document dependency
98% confidence
Detailed scope, selection criteria, pricing, contract conditions, service levels and award criteria are not contained in the supplied notice and must be checked in the portal documents.
View supporting evidence
The notice directs suppliers to download all tender documents from the Panacea e-Sourcing portal; no detailed tender documentation is supplied here.
Submission compliance
99% confidence
Non-portal submissions, including postal or email tenders, will be rejected.
View supporting evidence
“Tenders submitted via postal, or email methods will not be accepted.”
Lot strategy
95% confidence
The notice does not state whether suppliers may bid for one lot, both lots, or whether there are limits on awards.
View supporting evidence
Two lots are listed, but no lot-combination or award-limit rules are supplied.
ProcuraAxis analysis supplements, but does not replace, the original notice and tender documents. Always verify eligibility, deadlines and commercial terms with the issuing authority.
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