Home / Opportunities / Opportunity
PROCUREMENT OPPORTUNITY

Case Management System Review - Preliminary Market Engagement

London Borough of Waltham Forest · Preliminary market engagement notice on Find a Tender

Tender information last checkedLast checked 5 Oct 2026, 16:01.

Opportunity overview

The London Borough of Waltham Forest is undertaking a Case Management System Review Programme to consider the future technology required to support services across: Adult Social Care; Children's Social Care, including Youth Justice; Education, including SEND, Early Years and NCCIS; Commissioning and Brokerage activity associated with these services; and cross-service functions and capabilities that may support more than one of these areas. The review is considering both current and future service requirements, including relevant statutory requirements, opportunities to improve service delivery and user experience, interoperability between systems, use of data and emerging technology.

Classification

  • CPV72000000 — IT services: consulting, software development, Internet and support

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-0780e5
Main Procurement Category
services
Above Threshold
Yes
Status
planning

Legal basis

Id
2023/54
Scheme
UKPGA

Communication

Future Notice Date
1 Apr 2027, 23:59

Lots and requirements

Entry 1
Id
1
Status
planning

Contract period

Starts
1 Jan 2028, 00:00
Ends
31 Dec 2030, 23:59

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
72000000
Description
IT services: consulting, software development, Internet and support

Delivery locations

Entry 1
Region
UKI53
Country
GB
Country Name
United Kingdom

Planning and budget

Milestones

Entry 1
Id
engagement
Type
engagement
Description
Thank you for taking the time to respond to this Preliminary Market Engagement (Soft Market Testing) Questionnaire. The Council is seeking early feedback from potential providers to improve its understanding of: the capability and capacity of the market; the products and technology solutions currently available; the extent to which solutions can support the different services and functions within scope; opportunities for consolidation, integration or alternative technology models; implementation, migration and delivery approaches; future product and technology developments; and potential commercial and contracting models. Information gathered through this exercise will help inform the Council's future requirements, options potential and procurement strategy. The estimated value is currently unknown and will be informed through preliminary market engagement. For notice publication purposes, the value has been estimated at the applicable threshold level pending further market analysis. This exercise is for preliminary market engagement and planning purposes only. It does not constitute a call for competition or a commitment by the Council to undertake a procurement. Participation or non-participation in this exercise will not determine eligibility to participate in any future procurement exercise.
Due
19 Oct 2026, 23:59
Status
scheduled

Documents

Entry 1
Id
093885-2026
Document Type
marketEngagementNotice
Notice Type
UK2
Description
Preliminary market engagement notice on Find a Tender
Published
5 Oct 2026, 14:37
Format
text/html

Buyer, suppliers and contacts

Organisation 1
Name
London Borough of Waltham Forest
Id
GB-PPON-PPJN-6757-NZZZ

Identifier

Scheme
GB-PPON
Id
PPJN-6757-NZZZ

Address

Street Address
Waltham Forest Town Hall
Locality
London
Postal Code
E17 4JF
Country
GB
Country Name
United Kingdom
Region
UKI53

Contact

Name
Joe Creasey
Telephone
+44 2084963000

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government

Recorded locations

  • Buyer location · London · UKI53 · E17 4JF · United Kingdom
  • Delivery location · UKI53 · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 093885-2026Preliminary market engagement notice on Find a Tender ·

PROCURAAXIS ANALYSIS

ProcuraAxis Analysis

Our approved analysis of the opportunity appears below the official tender information.

ANALYSIS PREVIEW

Opportunity intelligence at a glance

Early-stage market engagement for a future case management technology programme supporting Adult Social Care, Children’s Social Care and Youth Justice, Education (including SEND, Early Years and NCCIS), commissioning and brokerage, and shared cross-service capabilities.

Who this may suit

Potential fit for suppliers of public-sector case management software, systems integration, data/interoperability, digital transformation and support services. This is not an open bidding opportunity; supplier participation requirements are unknown.

Key points identified

  • Service scopeTechnology to support Adult Social Care; Children’s Social Care including Youth Justice; Education including SEND, Early Years and NCCIS; commissioning and brokerage; and cross-service functions.Evidence: Opportunity description
  • Functional considerationsThe review considers current and future service requirements, statutory requirements, service delivery and user experience improvements, interoperability, data use and emerging technology.Evidence: Opportunity description
  • Supplier requirementsUnknown at preliminary market engagement stage.Evidence: No supplier qualification, technical selection or participation requirements are stated.
96% approved-analysis confidence6 supplier criteria identified2 risks or unknowns

SOURCE AND FRESHNESS

Traceable procurement data

Source
Find a Tender
Notice reference
093885-2026
OCID
ocds-h6vhtk-0780e5
First published
5 Oct 2026
Last checked
5 Oct 2026, 16:01
Notice versions reviewed
1

HOW THIS WAS PREPARED

Approved, evidence-bound analysis

ProcuraAxis structures information found in published procurement records, checks the result for consistency and publishes only approved analysis. Confidence describes the completeness and consistency of the available source information; it is not a guarantee of eligibility or contract award.

Analysis status
Approved for publication
Analysed
5 Oct 2026
Read the analysis methodology →