✓Tender information last checkedLast checked 6 Oct 2026, 14:06.
Opportunity overview
The Health and Safety Executive's (HSE) Executive Committee hold monthly Town Hall events for all HSE staff to join. They want to provide all staff with the ability to join whether they are in the office, at home, or offsite at duty holder premises. For frontline staff working offsite, the option is to join via mobile phone, and the Executive Committee want this option to remain.
HSE requires a Call-Off managed conference service to deliver its Virtual Town Hall (VTH) Events. HSE requires a standalone call conferencing event provider to deliver this service, to enable HSE staff to dial in from anywhere using a mobile phone.
HSE's Requirement is for a telephone hosted solution, that has an operator to manage the calls. The solution cannot be internet based.
Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.
Scope, procedure and submissions
Id
HSE/T4864
Status
active
Procurement Method
open
Procurement Method Details
Open procedure
Main Procurement Category
services
Above Threshold
Yes
How to submit
All tender documents are available via the HSE In-Tend supplier e-procurement portal.
All responses and requests for clarification must be submitted via the portal.
Registration is free of charge and can be completed via the following link:
https://in-tendhost.co.uk/hse
Buyer location · Liverpool · UKD73 · L20 7HS · United Kingdom
Delivery location · UKC · United Kingdom
Delivery location · UKD · United Kingdom
Delivery location · UKE · United Kingdom
Delivery location · UKF · United Kingdom
Delivery location · UKG · United Kingdom
Delivery location · UKH · United Kingdom
Delivery location · UKI · United Kingdom
Delivery location · UKJ · United Kingdom
Delivery location · UKK · United Kingdom
Delivery location · UKL · United Kingdom
Delivery location · UKM · United Kingdom
Notice and amendment history
2 published notice versions reviewed by ProcuraAxis.
2 VERSIONS
1
088312-2026Preliminary market engagement notice on Find a Tender ·
2
094227-2026Tender notice on Find a Tender ·
PROCURAAXIS ANALYSIS
ProcuraAxis Analysis
Our approved analysis of the opportunity appears below the official tender information.
ANALYSIS PREVIEW
Opportunity intelligence at a glance
Health and Safety Executive seeks a standalone, operator-managed telephone conferencing provider for monthly Virtual Town Hall events. Staff must be able to join by mobile phone from office, home or offsite locations; an internet-based solution is not acceptable.
Who this may suit
Suitable for providers of managed, operator-assisted telephone conferencing and dial-in event services. The supplier must support mobile-phone access and a non-internet-based hosted telephone solution.
Key points identified
Service typeStandalone managed call conferencing event serviceEvidence: “HSE requires a standalone call conferencing event provider to deliver this service.”
Technology requirementTelephone-hosted solution; internet-based solutions are not permittedEvidence: “HSE's Requirement is for a telephone hosted solution... The solution cannot be internet based.”
Operator supportCalls must be managed by an operatorEvidence: “a telephone hosted solution, that has an operator to manage the calls.”
96% approved-analysis confidence6 supplier criteria identified3 risks or unknowns
ProcuraAxis structures information found in published procurement records, checks the result for consistency and publishes only approved analysis. Confidence describes the completeness and consistency of the available source information; it is not a guarantee of eligibility or contract award.
Health and Safety Executive seeks a standalone, operator-managed telephone conferencing provider for monthly Virtual Town Hall events. Staff must be able to join by mobile phone from office, home or offsite locations; an internet-based solution is not acceptable.
Who this may suit
Suitable for providers of managed, operator-assisted telephone conferencing and dial-in event services. The supplier must support mobile-phone access and a non-internet-based hosted telephone solution.
Key deliverables
Standalone hosted telephone conferencing service
Operator management of conference calls
Mobile-phone dial-in access for HSE staff
Support for monthly Virtual Town Hall events
SUPPLIER REQUIREMENTS
6 criteria identified
Service type
99% confidence
Standalone managed call conferencing event service
View supporting evidence
“HSE requires a standalone call conferencing event provider to deliver this service.”
Technology requirement
100% confidence
Telephone-hosted solution; internet-based solutions are not permitted
View supporting evidence
“HSE's Requirement is for a telephone hosted solution... The solution cannot be internet based.”
Operator support
100% confidence
Calls must be managed by an operator
View supporting evidence
“a telephone hosted solution, that has an operator to manage the calls.”
Mobile access
99% confidence
Staff must be able to join by mobile phone from any location
View supporting evidence
“enable HSE staff to dial in from anywhere using a mobile phone.”
Event frequency
97% confidence
Monthly Virtual Town Hall events
View supporting evidence
“HSE Executive Committee hold monthly Town Hall events for all HSE staff to join.”
Supplier eligibility requirements
99% confidence
Unknown
View supporting evidence
No selection, exclusion, financial standing, insurance, company-size or geographic eligibility requirements are supplied.
COMMERCIAL AND DELIVERY
Contract intelligence
Commercial
Estimated contract value
98% confidence
Up to GBP 330,000
View supporting evidence
Opportunity value_max and Lot 1 value_amount are both 330000 GBP.
Contract term
100% confidence
Unknown
View supporting evidence
Contract start and end dates are not supplied.
Pricing and payment terms
100% confidence
Unknown
View supporting evidence
No pricing schedule, payment terms or charging model are supplied.
Delivery
Delivery coverage
96% confidence
UK-wide delivery locations, covering North East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South West, Wales and Scotland
View supporting evidence
Delivery locations are listed as UKC, UKD, UKE, UKF, UKG, UKH, UKI, UKJ, UKK, UKL and UKM.
Buyer location
99% confidence
Liverpool, United Kingdom
View supporting evidence
Buyer location is listed as Liverpool, L20 7HS.
Delivery timetable
100% confidence
Unknown
View supporting evidence
No service commencement date or detailed event timetable is supplied.
PROCEDURE
How to respond
Opportunity status
99% confidence
Open tender
View supporting evidence
Display status is “open”; source status is “active”.
Procedure
100% confidence
Open procedure
View supporting evidence
Procurement method details: “Open procedure”.
Submission deadline
100% confidence
3 November 2026, 13:00 UTC
View supporting evidence
Submission deadline: 2026-11-03T13:00:00Z.
Notice
100% confidence
Tender notice on Find a Tender
View supporting evidence
Notice type and linked document title state “Tender notice on Find a Tender”.
RISKS AND UNKNOWNS
Points requiring attention
Technology compliance risk
100% confidence
Internet-based solutions are expressly excluded; bidders must evidence a telephone-hosted delivery model.
View supporting evidence
“The solution cannot be internet based.”
Scope detail risk
94% confidence
Call volumes, attendee numbers, service levels, security requirements, integration needs and detailed event schedule are not supplied.
View supporting evidence
The supplied notice description states the core service only and provides none of these details.
Commercial uncertainty
100% confidence
Contract duration and pricing/payment structure are not supplied.
View supporting evidence
Contract start/end fields are null and no commercial terms are provided.
ProcuraAxis analysis supplements, but does not replace, the original notice and tender documents. Always verify eligibility, deadlines and commercial terms with the issuing authority.
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