West Northamptonshire Council awards MRI Open Housing contract to MRI SOFTWARE LIMITED

Tender information last checkedLast checked 19 Oct 2026, 15:26.

Opportunity overview

MRI Open Housing system for 200 concurrent users for a period of 2.5 years plus an optional 12 months Open Housing containing CRM, Surveys, Online Applications, Agresso Interfaces, Bar Coding interface, X Print Licence, Outlook integration, Enhanced Key information Module, User Defined Diary Flags, EPC Module, EDI interfaces, PCOL Module, interfaces for Civica EDM, AAPro, Scenario Planner,, Open Access Direct Debits add-on, Open Housing Web Services to DRS, GDPR Premium, MyDashboard, SMS, Merge Duplicate People, Sub Account Direct Debits, Scheme Management, Scheduler - Repairs of Housing (Excl CS View), Resident involvement, Contractor Portal plus up to 300 hours of Recurring Professional Services

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

MRI SOFTWARE LIMITED

Matched by number

Published award value: £910.8k
Awarded: 16 Sept 2026
Award ID: 1
Status: active
Identifier: GB-COH 03341304
Location: London, UKI31, EC2V 8EA, United Kingdom

Classification

No classification was supplied.

Lots

Lot 1Value not stated

Documents and notices

Contract details notice on Find a TenderOpen source ↗

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id: ocds-h6vhtk-07747a
Status: complete
Procurement Method: direct
Procurement Method Details: Direct award
Why this procedure was chosen: A contract for the replacement housing management system, was awarded in July 2025. Implementation and configuration of the new solution are currently ongoing, with the system not expected to be fully operational until late 2027 at the earliest. The original implementation plan anticipated migration to the new platform by March 2027, which would have removed the need to retain the incumbent MRI One Housing system. However, due to revised implementation timescales, this migration cannot be achieved within the original timeframe. Conducting a further procurement exercise for the incumbent system would provide limited value and would not represent an efficient use of public resources, given that the replacement solution has already been procured and is in the process of being implemented. Any alternative solution would require additional procurement, implementation, migration, training and transition costs for a relatively short-term requirement, introducing unnecessary cost, risk and operational disruption. Additionally, MRI One Housing isn't available through third party resellers and is only available from MRI Software themselves. The proposed direct award therefore enables continuity of service while the Authority completes the transition to the replacement system already under contract.

Legal basis

Id: 2023/54
Scheme: UKPGA
Uri: https://www.legislation.gov.uk/ukpga/2023/54/contents ↗

Procedure reasons

Entry 1

Id: additionalRepeatFurtherFollowingCompetitiveProcedure

Lots and requirements

Entry 1

Id: 1
Status: complete

Published documents

Entry 1

Id: conflictOfInterest
Document Type: conflictOfInterest
Description: Not published

Buyer, suppliers and contacts

Organisation 1

Name: West Northamptonshire Council
Id: GB-PPON-PGDV-8944-CMBP

Identifier

Scheme: GB-PPON
Id: PGDV-8944-CMBP

Address

Street Address: Angel Street
Locality: Northampton
Postal Code: NN1 1ED
Country: GB
Country Name: United Kingdom
Region: UKF24

Contact

Email: procurement@westnorthants.gov.uk

Roles

buyer

Details

Url: https://www.westnorthants.gov.uk/ ↗

Classifications

Entry 1

Scheme: UK_CA_TYPE
Id: publicAuthoritySubCentralGovernment
Description: Public authority - sub-central government

Organisation 2

Name: MRI SOFTWARE LIMITED
Id: GB-COH-03341304

Identifier

Scheme: GB-COH
Id: 03341304

Additional Identifiers

Entry 1

Scheme: GB-PPON
Id: PWRQ-7158-PXCR

Address

Street Address: 9 King Street
Locality: London
Postal Code: EC2V 8EA
Country: GB
Country Name: United Kingdom
Region: UKI31

Contact

Email: tenders@mrisoftware.com

Roles

supplier

Details

Url: http://www.mrisoftware.com ↗
Scale: large
Vcse: No
Public Service Mission Organization: No
Sheltered Workshop: No

Award information

Award 1

Id: 1
Status: active
Main Procurement Category: services

Items

Item 1

Id: 1
Related Lot: 1

Additional Classifications

Entry 1

Scheme: CPV
Id: 72222300
Description: Information technology services

Delivery locations

Entry 1

Region: UKF24
Country: GB
Country Name: United Kingdom

Suppliers

Supplier 1

Id: GB-COH-03341304
Name: MRI SOFTWARE LIMITED

Related lots

Contracts and changes

Entry 1

Id: 1
Award ID: 1
Status: active
Has Renewal: Yes
Above Threshold: Yes
Date Signed: 1 Oct 2026, 00:00
No Agreed Metrics Rationale: No specific KPIs have been set as performance will be monitored through standard contract management arrangements and supplier service level commitments

Period

Starts: 1 Apr 2027, 00:00
Ends: 31 Mar 2029, 23:59
Max Extent Date: 31 Mar 2030, 23:59

Renewal

Description: 1 x 12 month extension available at a value of £455,400 + cpi

Value

Including VAT: 1,360,637
Amount: 1,133,864.5
Currency: GBP

Documents

Entry 1

Id: 098494-2026
Document Type: contractNotice
Notice Type: UK7
Description: Contract details notice on Find a Tender
Url: https://www.find-tender.service.gov.uk/Notice/098494-2026 ↗
Published: 19 Oct 2026, 13:45
Format: text/html

Recorded locations

Buyer location · Northampton · UKF24 · NN1 1ED · United Kingdom

Notice and amendment history

3 published notice versions reviewed by ProcuraAxis.

3 VERSIONS

088249-2026Transparency notice on Find a Tender · 17 Sept 2026, 13:59
089146-2026Contract award notice on Find a Tender · 21 Sept 2026, 13:25
098494-2026Contract details notice on Find a Tender · 19 Oct 2026, 13:45

PROCURAAXIS AWARD ANALYSIS

Award outcome intelligence

Evidence-bound analysis of the published award appears below the official tender and award information.

ANALYSIS PREVIEW

Award intelligence at a glance

West Northamptonshire Council directly awarded MRI SOFTWARE LIMITED a contract for continued MRI Open Housing services while a replacement housing-management system is implemented. The contract is explicitly recorded as signed on 1 October 2026, starts on 1 April 2027 and has a stated end date of 31 March 2029, with a possible 12-month extension.

Published outcome signals

Award decision17 September 2026Evidence: Award record 1 lists award_date as 2026-09-17.
Contract signed1 October 2026Evidence: Contract 1 explicitly lists dateSigned as 2026-10-01.
Contract statusActive contract record; future startEvidence: Contract 1 status is active; its period starts 2027-04-01.

96% approved-analysis confidence1 supplier record analysed4 source limitations

SOURCE AND FRESHNESS

Traceable procurement data

Source: Find a Tender
Notice reference: 098494-2026
OCID: ocds-h6vhtk-07747a
First published: 21 Sept 2026
Last checked: 19 Oct 2026, 15:26
Notice versions reviewed: 3

View Find a Tender notice ↗

HOW THIS WAS PREPARED

Approved, evidence-bound analysis

ProcuraAxis structures information found in published procurement records, checks the result for consistency and publishes only approved analysis. Confidence describes the completeness and consistency of the available source information; it is not a guarantee of eligibility or contract award.

Analysis status: Approved for publication
Analysed: 19 Oct 2026

Read the analysis methodology →

AWARD OUTCOME

What happened

Published outcome

One active award, covering lot 1, names MRI SOFTWARE LIMITED as supplier. The contract record is active but its stated start date is in the future.

Market significance

This is a continuity direct award to the incumbent system provider. The buyer says MRI One Housing is unavailable through third-party resellers and that a further competition would add transition cost, risk and disruption during replacement-system implementation.

AWARDED SUPPLIERS AND LOTS

1 supplier record analysed

MRI SOFTWARE LIMITED

99% confidence

Award 1 · Lots 1 · Shared award/contract values are reported separately; no supplier-specific allocation is published. GBP · verified; awarded supplier

View supporting evidence

Award 1 names MRI SOFTWARE LIMITED. Supplier verification matched Companies House number 03341304 by company number and gives the verified legal name MRI SOFTWARE LIMITED.

LIFECYCLE

Award or contract stage

Award decision

97% confidence

17 September 2026

View supporting evidence

Award record 1 lists award_date as 2026-09-17.

Contract signed

99% confidence

1 October 2026

View supporting evidence

Contract 1 explicitly lists dateSigned as 2026-10-01.

Contract status

98% confidence

Active contract record; future start

View supporting evidence

Contract 1 status is active; its period starts 2027-04-01.

Contract start

99% confidence

1 April 2027

View supporting evidence

Contract 1 period.startDate is 2027-04-01.

Stated end

99% confidence

31 March 2029

View supporting evidence

Contract 1 period.endDate is 2029-03-31.

Maximum extent

99% confidence

31 March 2030

View supporting evidence

Contract 1 period.maxExtentDate is 2030-03-31 and hasRenewal is true.

VALUES

Published values explained

Award-record value

98% confidence

£910,800

View supporting evidence

Award record 1 lists value_amount 910800 GBP.

Signed contract value, excluding VAT

99% confidence

£1,133,864.50

View supporting evidence

Contract 1 value.amount is 1133864.5 GBP.

Signed contract value, including VAT

99% confidence

£1,360,637

View supporting evidence

Contract 1 value.amountGross is 1360637 GBP.

Extension pricing

98% confidence

£455,400 plus CPI

View supporting evidence

Contract 1 renewal description states: '1 x 12 month extension available at a value of £455,400 + cpi'.

TIMELINE

Procurement timeline

Replacement-system context

91% confidence

Replacement system awarded in July 2025; buyer says it is not expected to be fully operational until late 2027 at the earliest.

View supporting evidence

Direct-award rationale in the tender record.

Published contract details notice

99% confidence

19 October 2026

View supporting evidence

Contract-details notice 098494-2026 has datePublished 2026-10-19.

SCOPE

What was awarded

Requirement

97% confidence

MRI Open Housing for 200 concurrent users, including housing-management modules, integrations, add-ons and up to 300 hours of recurring professional services.

View supporting evidence

Tender title and description.

Delivery area

96% confidence

UKF24

View supporting evidence

Award 1 delivery address region is UKF24.

PROCEDURE

Procedure and competition

Procedure

99% confidence

Direct award

View supporting evidence

Tender procurementMethodDetails states 'Direct award'.

Direct-award rationale

95% confidence

Continuity is intended while the replacement platform is implemented; the buyer says a further procurement would offer limited value and MRI One Housing is only available from MRI Software, not third-party resellers.

View supporting evidence

Tender procurementMethodRationale.

Competition information

99% confidence

No bid count, evaluation scores or comparative pricing information supplied in the published data.

View supporting evidence

No such fields are present in the supplied notice data.

CONTRACT TERMS

Published contract terms

Core term from stated dates

99% confidence

2 years, from 1 April 2027 to 31 March 2029

View supporting evidence

Contract 1 period startDate and endDate.

Extension option

99% confidence

One optional 12-month extension, taking the maximum extent to 31 March 2030.

View supporting evidence

Contract 1 hasRenewal, renewal description and maxExtentDate.

Performance management

98% confidence

No specific KPIs stated; performance will be monitored through standard contract management and supplier service-level commitments.

View supporting evidence

Contract 1 noAgreedMetricsRationale.

COMMERCIAL VIEW

Commercial observations

Continuity procurement

94% confidence

The contract is positioned as a bridge arrangement rather than a replacement-system procurement: the buyer says migration timing has moved beyond its original plan.

View supporting evidence

Direct-award rationale says the original plan anticipated migration by March 2027 but revised implementation timescales prevent this.

Value interpretation

99% confidence

The published award-record value differs from the signed contract's net and gross values. The records do not explain the basis of the £910,800 award value, so the figures should not be treated as interchangeable.

View supporting evidence

Award record lists £910,800; contract 1 lists £1,133,864.50 excluding VAT and £1,360,637 including VAT.

ANALYSIS QUALITY

96%overall confidence

Confidence reflects the completeness and consistency of the published award data.

Reference: ocds-h6vhtk-07747a
Analysed: 19 Oct 2026

APPROVED AWARD ANALYSIS

BUYER CONTEXT

Buyer context

Buyer

99% confidence

West Northamptonshire Council

View supporting evidence

Buyer party in the tender record.

Buyer type

99% confidence

Sub-central government public authority

View supporting evidence

Buyer party classification UK_CA_TYPE: publicAuthoritySubCentralGovernment.

SUPPLIER CONTEXT

Supplier context

Supplier identity

99% confidence

MRI SOFTWARE LIMITED (Companies House number 03341304)

View supporting evidence

Supplier party identifier and completed supplier verification matched by company number.

Supplier scale

95% confidence

Large

View supporting evidence

Supplier party details list scale as large.

RENEWAL OUTLOOK

Renewal outlook

Estimated option decision window

90% confidence

Before 31 March 2029, if the buyer elects the stated 12-month extension; this is an estimate from the explicit end date, not a procurement forecast.

View supporting evidence

Contract 1 ends 2029-03-31 and provides one 12-month extension.

DATA QUALITY

Gaps and source limitations

Value discrepancy

99% confidence

Published award and contract values differ; no explanatory value basis is supplied for the award-record figure.

View supporting evidence

Award 1 is £910,800; contract 1 is £1,133,864.50 net and £1,360,637 gross.

Term-description inconsistency

99% confidence

The narrative describes 2.5 years plus an optional 12 months, while the explicit contract dates show a two-year core period plus a 12-month option.

View supporting evidence

Tender description versus contract 1 period and renewal fields.

Lot detail

99% confidence

Lot 1 has no published title, description or individual lot value.

View supporting evidence

Supplied lot 1 fields are null for title, description and value.

Information not supplied in the published notice

98% confidence

No bid count, award evaluation, scoring, pricing breakdown or detailed KPIs are published.

View supporting evidence

These fields are absent from the supplied data; the contract states no specific KPIs were set.

SOURCE DATA LIMITATIONS

Information not supplied in the published notice

The published award-record value (£910,800) conflicts with the signed contract's published net and gross values; the source does not explain the difference.
The requirement narrative states 2.5 years plus an option, whereas explicit contract dates show two years plus one optional year.
No individual lot value or substantive lot title is published for lot 1.
Information not supplied in the published notice: bid count, evaluation and scoring, pricing breakdown, and detailed performance measures.

MARKET THEMES

Relevant award themes

COMMON QUESTIONS

About this award

Who won the MRI Open Housing contract?

MRI SOFTWARE LIMITED, verified against Companies House number 03341304.

Has the contract been signed?

Yes. The contract record explicitly states a signing date of 1 October 2026.

When does the contract run?

The stated core dates are 1 April 2027 to 31 March 2029, with one possible 12-month extension to 31 March 2030.

What is the contract value?

The signed contract record reports £1,133,864.50 excluding VAT and £1,360,637 including VAT. A separate award record reports £910,800, without an explained basis.

ProcuraAxis award analysis supplements, but does not replace, the official award notice, contract data or procurement documents. “Awarded” does not by itself prove that a contract has been signed.

MRI - Open Housing

Opportunity overview

Awarded to

MRI SOFTWARE LIMITED

Classification

Lots

Documents and notices

Published notice details

Scope, procedure and submissions

Legal basis

Procedure reasons

Lots and requirements

Published documents

Buyer, suppliers and contacts

Identifier

Address

Contact

Roles

Details

Classifications

Identifier

Additional Identifiers

Address

Contact

Roles

Details

Award information

Items

Additional Classifications

Delivery locations

Suppliers

Related lots

Contracts and changes

Period

Renewal

Value

Documents

Recorded locations

Notice and amendment history

Award intelligence at a glance

Published outcome signals

Traceable procurement data

Approved, evidence-bound analysis

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