✓Tender information last checkedLast checked 20 Oct 2026, 14:17.
Opportunity overview
"Cumbria Health-
Emergency Treatment Centre Nursing Service, In Hours Call Handling Service and other misc services. The miscellaneous services are North In-Hours Clinical Assessment Service (CAS) including Urgent Community Response Single Point of Access (SPA), and Management of Localised Community Outbreaks (North Cumbria)
"
The relevant authority intends to award a contract to an existing provider under Direct Award C under the Health Care Services (Provider Selection Regime) regulations 2023.
The contract value is £7,201,234.
The contract value cannot be confirmed as the services carried out within this contract are ad hoc.
Contract Start Date: 01/04/2026
Contract End Date: 31/03/2027
Although the contract start is 01/04/2026, the services have been delivered on an implied contract.
Awarded to
Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.
Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.
Scope, procedure and submissions
Id
QHM-2026-5945
Main Procurement Category
services
Legal basis
Id
32014L0024
Scheme
CELEX
Classification
Scheme
CPV
Id
85000000
Description
Health and social work services
Amendments
Entry 1
Id
1
Description
This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of The Procurement Act 2023 do not apply to this award. This contract has now been formally awarded using Direct Award Process C.
Contract Start Date: 01 April 2026
Contract End Date: 31 March 2027
Contract Value: £7,201,234
Although the contract start is 01/04/2026, the services have been delivered on an implied contract.
Details of the individual(s) making the award decision
Chief Operating Officer
Director of Commissioning Neighbourhood South
Director of Commissioning Neighbourhood North & North Cumbria
Director of Commissioning Neighbourhood Central
Medical Director
Director of Population Health
Director of Policy and Stakeholder Affairs
Director of Finance Neighbourhood Health
Chief Medical Officer
Director of Medicines and Pharmacy
Director of Commissioning Neighbourhood Newcastle Gateshead and GPOD
The existing provider is satisfying the existing contract and will likely satisfy the proposed new contract. In line with the PSR Regulations, the provider has been assessed against the 5 Key Criteria and has passed and satisfied key requirements identified for the contract.
Conflicts of interest were managed throughout the process and there were no conflicts of interests identified.
Buyer, suppliers and contacts
Organisation 1
Name
NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD
Id
GB-NHS-QHM
Identifier
Legal Name
NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD
Id
QHM
Scheme
GB-NHS
Address
Street Address
PEMBERTON HOUSE COLIMA AVENUE SUNDERLAND ENTERPRISE PARK
2 published notice versions reviewed by ProcuraAxis.
2 VERSIONS
1
086726-2026award, contract ·
2
098942-2026tenderUpdate ·
PROCURAAXIS ANALYSIS
ProcuraAxis Analysis
Our approved analysis of the opportunity appears below the official tender information.
ANALYSIS PREVIEW
Opportunity intelligence at a glance
NHS North East and North Cumbria Integrated Care Board intends to directly award an existing provider a 12-month contract for Cumbria health services. Scope includes Emergency Treatment Centre nursing, in-hours call handling, North in-hours Clinical Assessment Service including Urgent Community Response single point of access, and management of localised community outbreaks in North Cumbria. The notice states the services have been delivered under an implied contract since the stated 1 April 2026 start date.
Who this may suit
Poor fit for new suppliers: the authority states that it intends to award to an existing provider through Direct Award C, rather than run a competitive opportunity.
Key points identified
Existing-provider direct awardAuthority intends to award to an existing provider.Evidence: "The relevant authority intends to award a contract to an existing provider under Direct Award C"
Service scopeHealthcare and call-handling services, including nursing, clinical assessment, urgent community response access and outbreak management.Evidence: "Emergency Treatment Centre Nursing Service, In Hours Call Handling Service and other misc services..."
Supplier eligibilityOnly an existing provider is stated; other eligibility requirements are unknown.Evidence: "intends to award a contract to an existing provider"
94% approved-analysis confidence3 supplier criteria identified4 risks or unknowns
ProcuraAxis structures information found in published procurement records, checks the result for consistency and publishes only approved analysis. Confidence describes the completeness and consistency of the available source information; it is not a guarantee of eligibility or contract award.
NHS North East and North Cumbria Integrated Care Board intends to directly award an existing provider a 12-month contract for Cumbria health services. Scope includes Emergency Treatment Centre nursing, in-hours call handling, North in-hours Clinical Assessment Service including Urgent Community Response single point of access, and management of localised community outbreaks in North Cumbria. The notice states the services have been delivered under an implied contract since the stated 1 April 2026 start date.
Who this may suit
Poor fit for new suppliers: the authority states that it intends to award to an existing provider through Direct Award C, rather than run a competitive opportunity.
Key deliverables
Emergency Treatment Centre Nursing Service
In Hours Call Handling Service
North In-Hours Clinical Assessment Service (CAS), including Urgent Community Response Single Point of Access (SPA)
Management of Localised Community Outbreaks (North Cumbria)
SUPPLIER REQUIREMENTS
3 criteria identified
Existing-provider direct award
99% confidence
Authority intends to award to an existing provider.
View supporting evidence
"The relevant authority intends to award a contract to an existing provider under Direct Award C"
Service scope
97% confidence
Healthcare and call-handling services, including nursing, clinical assessment, urgent community response access and outbreak management.
View supporting evidence
"Emergency Treatment Centre Nursing Service, In Hours Call Handling Service and other misc services..."
Supplier eligibility
93% confidence
Only an existing provider is stated; other eligibility requirements are unknown.
View supporting evidence
"intends to award a contract to an existing provider"
COMMERCIAL AND DELIVERY
Contract intelligence
Commercial
Stated contract value
99% confidence
£7,201,234, but the notice says it cannot be confirmed because services are ad hoc.
View supporting evidence
"The contract value is £7,201,234. The contract value cannot be confirmed as the services carried out within this contract are ad hoc."
Contract term
99% confidence
1 April 2026 to 31 March 2027.
View supporting evidence
"Contract Start Date: 01/04/2026"; "Contract End Date: 31/03/2027"
Delivery
Geographic scope
87% confidence
North Cumbria is explicitly named for outbreak-management services; full delivery location is otherwise unknown.
View supporting evidence
"Management of Localised Community Outbreaks (North Cumbria)"
Service commencement
99% confidence
Services are stated to have been delivered under an implied contract despite the stated 1 April 2026 start date.
View supporting evidence
"Although the contract start is 01/04/2026, the services have been delivered on an implied contract."
PROCEDURE
How to respond
Procedure
99% confidence
Direct Award C under the Health Care Services (Provider Selection Regime) Regulations 2023.
View supporting evidence
"under Direct Award C under the Health Care Services (Provider Selection Regime) regulations 2023"
Procurement method metadata
99% confidence
Limited; award procedure without prior publication of a call for competition.
View supporting evidence
procurement_method: "limited"; procurement_method_details: "Award procedure without prior publication of a call for competition"
Notice status
98% confidence
Source display status is open, although the narrative describes an intended direct award to an existing provider.
View supporting evidence
display_status: "open"; "intends to award a contract to an existing provider"
RISKS AND UNKNOWNS
Points requiring attention
Competition/access risk
99% confidence
The notice describes an intended Direct Award C to an existing provider, with no prior call for competition stated. It is unlikely to be an opportunity for a new supplier to bid.
View supporting evidence
"intends to award a contract to an existing provider"; "Award procedure without prior publication of a call for competition"
Commercial-value uncertainty
99% confidence
The stated £7,201,234 value cannot be confirmed because services are ad hoc.
View supporting evidence
"The contract value cannot be confirmed as the services carried out within this contract are ad hoc."
Chronology inconsistency
99% confidence
The notice was published on 14 September 2026, after the stated contract start date of 1 April 2026; it also says services have already been delivered under an implied contract. The supplied evidence does not resolve the timeline.
View supporting evidence
published_at: "2026-09-14T10:17:06+01:00"; "Contract Start Date: 01/04/2026"; "services have been delivered on an implied contract"
Scope granularity
94% confidence
The scope refers to "other misc services" but does not fully define those services or service volumes.
View supporting evidence
"and other misc services"; "services carried out within this contract are ad hoc"
ProcuraAxis analysis supplements, but does not replace, the original notice and tender documents. Always verify eligibility, deadlines and commercial terms with the issuing authority.
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