CivTech 12 - Challenge 12.4 - How can technology improve both the efficiency and the patient experience in NHS transport, starting with renal services?
✓Tender information last checkedLast checked 19 Oct 2026, 18:56.
Opportunity overview
With over 273,000 people in Scotland living with Stage 3-5 Chronic Kidney Disease (CKD), including 2,000 receiving dialysis treatment, and demand expected to increase fivefold over the next decade, improvements to dialysis transport across NHS Scotland are urgently needed.
Dialysis journeys account for more than 40% of all non-emergency patient transport activity, costing 9.1 million GBP annually. Yet current arrangements can be inconsistent, creating avoidable pressures for patients, providers and NHS services.
NHS Scotland is seeking innovative, patient-centred and sustainable solutions that improve reliability, efficiency and patient outcomes, while reducing administrative burden and delivering better value for money.
Classification
CPV73000000 — Research and development services and related consultancy services
Published notice details
Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.
Scope, procedure and submissions
Id
ocds-h6vhtk-06f4cc
Main Procurement Category
services
Legal basis
Id
32014L0024
Scheme
CELEX
Classification
Scheme
CPV
Id
73000000
Description
Research and development services and related consultancy services
Amendments
Entry 1
Id
1
Description
Deadline for responses extended due to PCS website outage preventing access.
Unstructured Changes
Entry 1
Old Value
Date
20 Oct 2026, 12:00
New Value
Date
23 Oct 2026, 12:00
Where
Section
IV.2.2
Label
Time limit
Entry 2
Old Value
Date
20 Oct 2026, 12:00
New Value
Date
23 Oct 2026, 12:00
Where
Section
IV.2.7
Label
Conditions for opening of tenders
Buyer, suppliers and contacts
Organisation 1
Name
NHS Greater Glasgow and Clyde
Id
GB-FTS-3524
Identifier
Legal Name
NHS Greater Glasgow and Clyde
Address
Street Address
Procurement Department, Glasgow Royal Infirmary, 84 Castle Street
2 published notice versions reviewed by ProcuraAxis.
2 VERSIONS
1
084996-2026tender ·
2
098690-2026tenderUpdate ·
PROCURAAXIS ANALYSIS
ProcuraAxis Analysis
Our approved analysis of the opportunity appears below the official tender information.
ANALYSIS PREVIEW
Opportunity intelligence at a glance
NHS Greater Glasgow and Clyde is running an open procedure for innovative, patient-centred and sustainable technology solutions intended to improve the efficiency, reliability and patient experience of NHS transport, initially for renal/dialysis services in Scotland. The stated maximum value is £650,000 and the submission deadline is 20 October 2026 at 12:00 BST.
Who this may suit
Potential fit for organisations with evidenced technology solutions relevant to patient transport efficiency, reliability, patient experience, administrative burden reduction and value for money. Specific technical, operational, eligibility and assurance requirements are not stated in the supplied notice.
Key points identified
Solution focusInnovative, patient-centred and sustainable solutions for NHS transport, starting with renal services.Evidence: "NHS Scotland is seeking innovative, patient-centred and sustainable solutions that improve reliability, efficiency and patient outcomes"; title: "How can technology improve both the efficiency and the patient experience in NHS transport, starting with renal services?"
Intended outcomesImprove reliability, efficiency and patient outcomes; reduce administrative burden; deliver better value for money.Evidence: "improve reliability, efficiency and patient outcomes, while reducing administrative burden and delivering better value for money."
Technical specificationUnknown.Evidence: No technical specification, integration requirement or detailed scope is included in the supplied content.
90% approved-analysis confidence6 supplier criteria identified4 risks or unknowns
ProcuraAxis structures information found in published procurement records, checks the result for consistency and publishes only approved analysis. Confidence describes the completeness and consistency of the available source information; it is not a guarantee of eligibility or contract award.
NHS Greater Glasgow and Clyde is running an open procedure for innovative, patient-centred and sustainable technology solutions intended to improve the efficiency, reliability and patient experience of NHS transport, initially for renal/dialysis services in Scotland. The stated maximum value is £650,000 and the submission deadline is 20 October 2026 at 12:00 BST.
Who this may suit
Potential fit for organisations with evidenced technology solutions relevant to patient transport efficiency, reliability, patient experience, administrative burden reduction and value for money. Specific technical, operational, eligibility and assurance requirements are not stated in the supplied notice.
Key deliverables
Innovative technology solution(s) for NHS transport improvement, starting with renal services
Improved reliability, efficiency and patient experience
Reduced administrative burden and better value for money
SUPPLIER REQUIREMENTS
6 criteria identified
Solution focus
98% confidence
Innovative, patient-centred and sustainable solutions for NHS transport, starting with renal services.
View supporting evidence
"NHS Scotland is seeking innovative, patient-centred and sustainable solutions that improve reliability, efficiency and patient outcomes"; title: "How can technology improve both the efficiency and the patient experience in NHS transport, starting with renal services?"
Intended outcomes
99% confidence
Improve reliability, efficiency and patient outcomes; reduce administrative burden; deliver better value for money.
View supporting evidence
"improve reliability, efficiency and patient outcomes, while reducing administrative burden and delivering better value for money."
Technical specification
99% confidence
Unknown.
View supporting evidence
No technical specification, integration requirement or detailed scope is included in the supplied content.
Supplier eligibility criteria
99% confidence
Unknown.
View supporting evidence
No selection or eligibility criteria are included in the supplied content.
SME suitability
98% confidence
Unknown.
View supporting evidence
The supplied suitability-for-SME field is null.
VCSE suitability
98% confidence
Unknown.
View supporting evidence
The supplied suitability-for-VCSE field is null.
COMMERCIAL AND DELIVERY
Contract intelligence
Commercial
Maximum contract value
99% confidence
Up to £650,000 GBP.
View supporting evidence
value_max: 650000; currency: GBP.
Minimum contract value
99% confidence
Unknown.
View supporting evidence
value_min is null.
Contract term
99% confidence
Unknown.
View supporting evidence
contract_start_at and contract_end_at are null.
Pricing and payment terms
99% confidence
Unknown.
View supporting evidence
No pricing or payment terms are included in the supplied content.
Delivery
Service context
98% confidence
NHS transport, starting with renal services/dialysis transport in Scotland.
View supporting evidence
Title: "NHS transport, starting with renal services"; description: "improvements to dialysis transport across NHS Scotland are urgently needed."
Delivery location
94% confidence
Scotland is indicated by the scope; the buyer location is Glasgow.
View supporting evidence
"across NHS Scotland"; location record: "Buyer location", Glasgow, United Kingdom.
Implementation timetable
99% confidence
Unknown.
View supporting evidence
No contract start, end or implementation dates are supplied.
The supplied notice does not state the technical specification, solution architecture, implementation model, evaluation criteria or integration requirements.
View supporting evidence
Only high-level challenge outcomes are provided; lots and documents are empty.
Commercial and contractual terms absent
99% confidence
Contract duration, minimum value, pricing structure and payment terms are unknown.
View supporting evidence
contract_start_at, contract_end_at and value_min are null; no commercial terms are supplied.
Supplier assurance requirements unknown
98% confidence
No certification, accreditation, insurance, security, data-protection or clinical-governance requirements are stated in the supplied content.
View supporting evidence
No such requirements appear in the supplied description, lots or documents.
Lot information unavailable
99% confidence
No lots are supplied, so it is not possible to determine whether different solution areas will be separately competed.
View supporting evidence
lots: [].
ProcuraAxis analysis supplements, but does not replace, the original notice and tender documents. Always verify eligibility, deadlines and commercial terms with the issuing authority.
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