✓Tender information last checkedLast checked 7 Oct 2026, 11:36.
Opportunity overview
The provision of the adults' carers support service within the London Borough of Waltham Forest. The service provides a critical and universal, high quality and flexible carers support offer to unpaid carers aged eighteen and over. Unpaid carers are estimated to save the UK economy around £163;184 billion per year and carers in our communities play a vital role in supporting people with health and social care needs to remain independent in our communities. The service helps unpaid carers stay healthy, informed, and connected, enabling them to continue their caring role while maintaining their own wellbeing. The service operates an open referral policy accepting referrals from many sources including from Adult Social Care, NELFT, GPs and self-referrals.
Please respond via the following link
https://procontract.due-north.com/Procurer/Advert/View?advertId=32bd7a42-26b7-f111-813c-005056b64545&fromAdvertEvent=TrueOpen source ↗
Published notice details
Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.
Value has been corrected from 950,000.00 to 1140000.00
Id
094565-2026
Lots and requirements
Entry 1
Id
1
Status
active
Has Renewal
Yes
Value
Including VAT
1,140,000
Amount
950,000
Currency
GBP
Award criteria
Criteria
Criterion 1
Type
quality
Name
Quality
Description
Quality
Numbers
Entry 1
Number
70
Weight
percentageExact
Criterion 2
Type
price
Name
Price
Description
Price
Numbers
Entry 1
Number
30
Weight
percentageExact
Selection criteria
Criteria
Criterion 1
Type
economic
Description
Details are specified in the ITT document
Criterion 2
Type
technical
Description
Details are specified in the ITT document
Suitability
Sme
Yes
Vcse
Yes
Contract period
Starts
1 Feb 2027, 00:00
Ends
31 Jan 2030, 23:59
Max Extent Date
27 Feb 2032, 23:59
Renewal
Description
Details are specified in the ITT document
Items and delivery
Item 1
Id
1
Related Lot
1
Additional Classifications
Entry 1
Scheme
CPV
Id
85000000
Description
Health and social work services
Delivery locations
Entry 1
Region
UK
Country
GB
Country Name
United Kingdom
Published documents
Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published
Entry 2
Id
L-1
Document Type
biddingDocuments
Description
Please respond via the following link
https://procontract.due-north.com/Procurer/Advert/View?advertId=32bd7a42-26b7-f111-813c-005056b64545&fromAdvertEvent=True
Buyer location · London · UKI53 · E17 4JF · United Kingdom
Delivery location · UK · United Kingdom
Notice and amendment history
3 published notice versions reviewed by ProcuraAxis.
3 VERSIONS
1
073545-2026Preliminary market engagement notice on Find a Tender ·
2
089973-2026Tender notice on Find a Tender ·
3
094565-2026Tender notice on Find a Tender ·
PROCURAAXIS ANALYSIS
ProcuraAxis Analysis
Our approved analysis of the opportunity appears below the official tender information.
ANALYSIS PREVIEW
Opportunity intelligence at a glance
London Borough of Waltham Forest is seeking a provider for an adult unpaid-carers support service. The service is intended to support unpaid carers aged 18+ to stay healthy, informed and connected, with referrals accepted from Adult Social Care, NELFT, GPs, self-referrals and other sources.
Who this may suit
Suitable for organisations experienced in delivering adult unpaid-carer, wellbeing, information, advice, navigation and community-support services. Explicit supplier eligibility, quality and accreditation requirements are not stated in the supplied notice data.
Key points identified
Service cohortUnpaid carers aged 18 and over.Evidence: "carers support offer to unpaid carers aged eighteen and over"
Service quality and flexibilityA critical, universal, high-quality and flexible carers support offer is required.Evidence: "critical and universal, high quality and flexible carers support offer"
Referral approachOperate an open referral policy, including referrals from Adult Social Care, NELFT, GPs and self-referrals.Evidence: "The service operates an open referral policy accepting referrals from many sources including from Adult Social Care, NELFT, GPs and self-referrals."
94% approved-analysis confidence6 supplier criteria identified2 risks or unknowns
ProcuraAxis structures information found in published procurement records, checks the result for consistency and publishes only approved analysis. Confidence describes the completeness and consistency of the available source information; it is not a guarantee of eligibility or contract award.
London Borough of Waltham Forest is seeking a provider for an adult unpaid-carers support service. The service is intended to support unpaid carers aged 18+ to stay healthy, informed and connected, with referrals accepted from Adult Social Care, NELFT, GPs, self-referrals and other sources.
Who this may suit
Suitable for organisations experienced in delivering adult unpaid-carer, wellbeing, information, advice, navigation and community-support services. Explicit supplier eligibility, quality and accreditation requirements are not stated in the supplied notice data.
Key deliverables
Provide a universal, high-quality and flexible support offer for unpaid carers aged 18 and over.
Help unpaid carers remain healthy, informed and connected while maintaining their wellbeing and caring role.
Operate an open referral policy accepting referrals including Adult Social Care, NELFT, GPs and self-referrals.
SUPPLIER REQUIREMENTS
6 criteria identified
Service cohort
99% confidence
Unpaid carers aged 18 and over.
View supporting evidence
"carers support offer to unpaid carers aged eighteen and over"
Service quality and flexibility
96% confidence
A critical, universal, high-quality and flexible carers support offer is required.
View supporting evidence
"critical and universal, high quality and flexible carers support offer"
Referral approach
99% confidence
Operate an open referral policy, including referrals from Adult Social Care, NELFT, GPs and self-referrals.
View supporting evidence
"The service operates an open referral policy accepting referrals from many sources including from Adult Social Care, NELFT, GPs and self-referrals."
Supplier eligibility criteria
98% confidence
Unknown.
View supporting evidence
No eligibility, exclusion, financial standing, insurance, staffing or experience criteria are provided in the supplied notice data.
SME suitability
99% confidence
Unknown.
View supporting evidence
suitable_for_sme is not stated.
VCSE suitability
99% confidence
Unknown.
View supporting evidence
suitable_for_vcse is not stated.
COMMERCIAL AND DELIVERY
Contract intelligence
Commercial
Stated value
92% confidence
Up to £950,000 GBP is recorded for the opportunity and Lot 1; the basis and whether this is an estimated or maximum contract value are not stated.
View supporting evidence
process value_max: 950000 GBP; Lot 1 value_amount: 950000 GBP.
Contract term
99% confidence
Unknown.
View supporting evidence
Contract start and end dates are not stated.
Pricing and payment terms
99% confidence
Unknown.
View supporting evidence
No pricing model, payment terms or indexation information is supplied.
Delivery
Service area
99% confidence
London Borough of Waltham Forest.
View supporting evidence
"The provision of the adults' carers support service within the London Borough of Waltham Forest."
Recorded delivery location
90% confidence
United Kingdom (region recorded as UK).
View supporting evidence
Delivery location record: country United Kingdom; region UK.
Buyer location
99% confidence
London, E17 4JF, United Kingdom.
View supporting evidence
Buyer location record: London; postal code E17 4JF.
PROCEDURE
How to respond
Procurement status
99% confidence
Open tender.
View supporting evidence
display_status: open; source_status: active.
Procedure
99% confidence
Open procedure.
View supporting evidence
procurement_method_details: Open procedure.
Submission deadline
99% confidence
23 October 2026, 00:00 (+01:00).
View supporting evidence
submission_deadline: 2026-10-23T00:00:00+01:00; Lot 1 has the same deadline.
Submission route
87% confidence
A bidding-document title directs respondents to the ProContract Due North advert link; submission instructions should be confirmed in the tender documents.
View supporting evidence
Bidding document title: "Please respond via the following link https://procontract.due-north.com/..."
RISKS AND UNKNOWNS
Points requiring attention
Tender-document dependency
98% confidence
Detailed award criteria, eligibility conditions, contract term, pricing model, staffing requirements and submission instructions are not included in the supplied notice data and require review of the tender documents.
View supporting evidence
Only high-level service description, procedure, deadline, value and a bidding-document link are supplied.
Delivery geography detail
93% confidence
The narrative specifies Waltham Forest, while the structured delivery location is recorded broadly as UK; operating boundaries and any delivery footprint requirements should be confirmed.
View supporting evidence
Description refers to London Borough of Waltham Forest; delivery location record gives region UK.
ProcuraAxis analysis supplements, but does not replace, the original notice and tender documents. Always verify eligibility, deadlines and commercial terms with the issuing authority.
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