AWARD OUTCOME
What happened
The Ministry of Justice awarded a Community Payback modernisation services contract to The Dextrous Web under a framework. The contract is explicitly recorded as signed, with a one-year initial term and two one-year extension options.
Published outcomeThe Dextrous Web is the sole supplier named for award 1 and lot 1.
Market significanceThis is a £7.2m net (£8.64m gross) UK-wide IT services contract covering support, an incentives scheme and further end-to-end service modernisation.
AWARDED SUPPLIERS AND LOTS
1 supplier record analysed
The Dextrous Web
99% confidenceAward 1 · Lots 1 · 7200000 net; 8640000 gross GBP · Active
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Award 1 names The Dextrous Web as its sole supplier. Its linked contract records GBP 7,200,000 amount and GBP 8,640,000 amountGross.
LIFECYCLE
Award or contract stage
Award announcement
98% confidence24 July 2026
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Award record lists award_date as 2026-07-24; release history records a Contract award notice on that date.
Contract signed
99% confidence28 September 2026
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Contract 1 includes dateSigned: 2026-09-28.
Contract start
99% confidence29 September 2026
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Contract 1 period startDate is 2026-09-29.
Contract details notice published
99% confidence7 October 2026
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Contract document 094878-2026 has datePublished 2026-10-07.
Current record status
97% confidenceActive contract
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Award 1 and contract 1 both have status active; tender status is complete.
VALUES
Published values explained
Contract value (net)
99% confidence£7,200,000
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Contract 1 value.amount is 7200000 GBP.
Contract value (gross)
99% confidence£8,640,000
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Contract 1 value.amountGross is 8640000 GBP.
Value attribution
96% confidenceContract-level value for the sole named supplier and lot
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Contract 1 is linked to award 1, which has one named supplier and related lot 1.
TIMELINE
Procurement timeline
Award date
98% confidence24 July 2026
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Award record award_date.
Signing date
99% confidence28 September 2026
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Contract 1 dateSigned.
Initial term
99% confidence29 September 2026 to 28 September 2027
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Contract 1 period startDate and endDate.
Maximum extent date
99% confidence28 September 2029
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Contract 1 period maxExtentDate.
SCOPE
What was awarded
Procurement category
99% confidenceServices
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Award 1 mainProcurementCategory is services.
Service classification
99% confidenceCPV 72000000 — IT services: consulting, software development, Internet and support
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Award item 1 additional classification.
Service geography
96% confidenceUnited Kingdom
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Award item delivery address region is UK.
Stated requirement
98% confidenceCommunity Payback next stage of modernisation
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Process title and description state provision of services for this modernisation stage.
Performance areas
98% confidenceLive support and maintenance; implementation of the Incentives Scheme; design and development of the next end-to-end modernisation product
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Contract agreed metrics name these three areas.
PROCEDURE
Procedure and competition
Procedure
99% confidenceSelective; award under framework
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Tender procurementMethod is selective and procurementMethodDetails is Award under framework.
Competitive flag
93% confidenceMarked competitive
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Tender competitive field is true.
Framework reference
99% confidenceocds-h6vhtk-04fb0d
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Related process with relationship framework identifies ocds-h6vhtk-04fb0d.
Lot structure
99% confidenceOne lot (lot 1)
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Tender lists lot 1 only; award 1 and contract 1 are linked to lot 1.
Bidder count and evaluation detail
99% confidenceUnknown
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No bidder count, tender responses, scores or evaluation rationale are supplied.
CONTRACT TERMS
Published contract terms
Initial duration
99% confidence1 year
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The stated period runs from 29 September 2026 to 28 September 2027.
Extension options
99% confidenceTwo options of one year each (1+1+1 years)
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Contract renewal description states two options to extend for one year each.
Maximum possible term
98% confidenceUp to 3 years
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Renewal description states 1+1+1 years and maxExtentDate is 28 September 2029.
Above threshold
99% confidenceYes
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Contract 1 aboveThreshold is true.
Performance monitoring
96% confidenceAnnual observations are specified for timeliness and user satisfaction, Incentives Scheme launch timing, and deliverable completion timelines.
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Each agreed metric has an observation period duration of 12 months.
COMMERCIAL VIEW
Commercial observations
Commercial structure
99% confidenceFramework call-off with a stated one-year base term and two annual extension options
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Procurement method details state award under framework; renewal description states 1+1+1 years.
Supplier opportunity
95% confidenceThe published performance areas indicate demand spanning operational support, scheme implementation and further digital product development.
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Contract agreed metrics identify those three delivery areas.
Award rationale
99% confidenceNot disclosed
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No evaluation narrative, award criteria, scores or reasons for supplier selection are supplied.
DATA QUALITY
Gaps and source limitations
Value basis
99% confidenceBoth net and gross contract values are explicitly supplied
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Contract value includes amount £7.2m and amountGross £8.64m.
Lot detail
99% confidenceLot 1 has no title, description or separate value
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Supplied lot record has null title, description and value fields.
Location inconsistency
99% confidenceSupplier locality is recorded as London, while its street address says Leeds and postcode is LS10 1PZ
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Supplier address fields contain locality London and streetAddress ending Leeds, with LS10 postcode.
Notice sequence
98% confidenceThe award record predates the recorded contract signing date; later contract-details notices provide signed-contract information
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Award date is 24 July 2026, dateSigned is 28 September 2026, and contract-details notices appear in October 2026.
SOURCE DATA LIMITATIONS
Information not supplied in the published notice
- Lot 1 lacks a title, description and separately stated value.
- No bidder count, evaluation criteria, scores, award rationale, tender deadlines or supplier bid information is supplied.
- Supplier address data is internally inconsistent: locality is London, but the street address states Leeds and postcode LS10 1PZ.
- The award announcement date precedes the recorded signing date; this is consistent with later contract-detail updates but users should distinguish the July award from the September signed contract.
MARKET THEMES
Relevant award themes
Ministry of JusticeThe Dextrous WebCommunity Paybackdigital modernisationIT servicesframework awardpublic procurement
COMMON QUESTIONS
About this award
Who won the Community Payback modernisation contract?
The Dextrous Web is the sole supplier named for award 1 and lot 1.
What is the contract value?
The contract records a net value of £7.2m and a gross value of £8.64m.
When does the contract run?
Its initial period is 29 September 2026 to 28 September 2027, with two optional one-year extensions.
Was the contract signed?
Yes. The supplied contract data records a signing date of 28 September 2026.
ProcuraAxis award analysis supplements, but does not replace, the official award notice, contract data or procurement documents. “Awarded” does not by itself prove that a contract has been signed.