✓Tender information last checkedLast checked 16 Oct 2026, 12:56.
Opportunity overview
This contract is for the development, setup, and operation of a Conversion Practice Victim Support Service (CP VSS)-or the integration of comprehensive support into an existing helpline and website. The service provides confidential, sensitive support, initial pastoral care, and signposting (such as counselling, options for police reporting, emergency housing, and personal safety) to individuals who have experienced, are undergoing, or are at risk of conversion practices, as well as concerned family members, colleagues, and safeguarding professionals.
Please note that the contract value has been listed at £180,000+VAT to allow for any potential future variations required to the contract. However the anticipated spend through the contract is expected to be up to a maximum of £160,000 plus VAT.
Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.
Evaluated on a 70% overall weighting comprising three quality criteria (totaling 100% within the Technical Envelope):
Question 4 - Telephone Helpline Service Provision (43% of Technical Envelope)
Question 5 - Delivery of Pastoral Support (42% of Technical Envelope)
Question 6 - Social Value (15% of Technical Envelope)
Full details are found in the procurement documents
Numbers
Entry 1
Number
70
Weight
percentageExact
Criterion 2
Type
price
Name
Price
Description
The compliant bidder submitting the lowest evaluated price receives the full 30 marks. All other compliant bids receive marks calculated using the standard formula: (Lowest Evaluated Price / Bidder Price) × 30.
Numbers
Entry 1
Number
30
Weight
percentageExact
Selection criteria
Criteria
Criterion 1
Type
economic
Description
The legal and financial capacity conditions of participation, such as requirement to obtain a specified D&B Failure Score, have or arrange to have specified insurance policies and comply with data protection law, are set out in the procurement documents.
Criterion 2
Type
technical
Description
The technical ability conditions of participation, such as requirement to submit 1 contract example and respond to the Authority's modern slavery and cyber essential questions, are set out in the procurement documents.
Buyer location · London · UKI32 · SW1A 2AS · United Kingdom
Delivery location · UK · United Kingdom
Notice and amendment history
3 published notice versions reviewed by ProcuraAxis.
3 VERSIONS
1
065095-2026Preliminary market engagement notice on Find a Tender ·
2
097101-2026Tender notice on Find a Tender ·
3
097854-2026Tender notice on Find a Tender ·
PROCURAAXIS ANALYSIS
ProcuraAxis Analysis
Our approved analysis of the opportunity appears below the official tender information.
ANALYSIS PREVIEW
Opportunity intelligence at a glance
Cabinet Office is seeking a provider to develop, set up and operate a Conversion Practice Victim Support Service, or integrate equivalent support into an existing helpline and website. Support is intended for people affected by, at risk of, or concerned about conversion practices, and safeguarding professionals.
Who this may suit
Potential fit for organisations able to provide confidential helpline/web-based victim support, initial pastoral care and signposting. Detailed selection, technical and submission requirements are not included in the supplied notice data.
Key points identified
Core serviceDevelop, set up and operate a Conversion Practice Victim Support Service, or integrate comprehensive support into an existing helpline and website.Evidence: "development, setup, and operation ... or the integration of comprehensive support into an existing helpline and website"
Support functionsProvide confidential, sensitive support, initial pastoral care and signposting.Evidence: "The service provides confidential, sensitive support, initial pastoral care, and signposting"
Service usersSupport individuals who have experienced, are undergoing or are at risk of conversion practices, alongside concerned family members, colleagues and safeguarding professionals.Evidence: "to individuals who have experienced, are undergoing, or are at risk of conversion practices, as well as concerned family members, colleagues, and safeguarding professionals"
93% approved-analysis confidence4 supplier criteria identified3 risks or unknowns
ProcuraAxis structures information found in published procurement records, checks the result for consistency and publishes only approved analysis. Confidence describes the completeness and consistency of the available source information; it is not a guarantee of eligibility or contract award.
Cabinet Office is seeking a provider to develop, set up and operate a Conversion Practice Victim Support Service, or integrate equivalent support into an existing helpline and website. Support is intended for people affected by, at risk of, or concerned about conversion practices, and safeguarding professionals.
Who this may suit
Potential fit for organisations able to provide confidential helpline/web-based victim support, initial pastoral care and signposting. Detailed selection, technical and submission requirements are not included in the supplied notice data.
Key deliverables
Development, setup and operation of a Conversion Practice Victim Support Service, or integration into an existing helpline and website
Confidential and sensitive support
Initial pastoral care
Signposting to counselling, police-reporting options, emergency housing and personal-safety support
SUPPLIER REQUIREMENTS
4 criteria identified
Core service
99% confidence
Develop, set up and operate a Conversion Practice Victim Support Service, or integrate comprehensive support into an existing helpline and website.
View supporting evidence
"development, setup, and operation ... or the integration of comprehensive support into an existing helpline and website"
Support functions
99% confidence
Provide confidential, sensitive support, initial pastoral care and signposting.
View supporting evidence
"The service provides confidential, sensitive support, initial pastoral care, and signposting"
Service users
99% confidence
Support individuals who have experienced, are undergoing or are at risk of conversion practices, alongside concerned family members, colleagues and safeguarding professionals.
View supporting evidence
"to individuals who have experienced, are undergoing, or are at risk of conversion practices, as well as concerned family members, colleagues, and safeguarding professionals"
Supplier eligibility criteria
99% confidence
Unknown from supplied evidence.
View supporting evidence
No eligibility or selection criteria are included in the supplied opportunity data.
COMMERCIAL AND DELIVERY
Contract intelligence
Commercial
Listed contract value
99% confidence
£180,000 plus VAT.
View supporting evidence
"contract value has been listed at £180,000+VAT"
Anticipated spend
99% confidence
Up to £160,000 plus VAT.
View supporting evidence
"anticipated spend through the contract is expected to be up to a maximum of £160,000 plus VAT"
Potential variation allowance
98% confidence
The listed £180,000 plus VAT value allows for potential future contract variations.
View supporting evidence
"to allow for any potential future variations required to the contract"
One active lot is supplied; it has no title or description.
View supporting evidence
Lot "1" is active, with title and description null.
RISKS AND UNKNOWNS
Points requiring attention
Budget distinction
99% confidence
The listed contract value (£180,000 plus VAT) exceeds anticipated spend (up to £160,000 plus VAT); the difference is stated to allow for potential future variations.
View supporting evidence
"contract value has been listed at £180,000+VAT ... However the anticipated spend ... [is] up to a maximum of £160,000 plus VAT".
Incomplete lot scope
99% confidence
The only supplied lot has no title or description, so lot-specific scope and requirements cannot be identified.
View supporting evidence
Lot "1" title and description are null.
Missing tender conditions
97% confidence
Selection criteria, award criteria, mandatory credentials, safeguarding requirements, service levels, contract term and submission instructions are unknown from the supplied data.
View supporting evidence
These details are not stated in the supplied opportunity fields; bidding documents are referenced separately.
ProcuraAxis analysis supplements, but does not replace, the original notice and tender documents. Always verify eligibility, deadlines and commercial terms with the issuing authority.
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