AWARD OUTCOME
What happened
Watford Borough Council has announced a pending award to HERITAGE INTERACTIVE LTD for AVIT software for the new Museum of Watford. The published award covers technical, creative and delivery work from design through installation and post-opening support.
Published outcomeAward 1 is pending, not a signed or active contract. The stated standstill ends on 21 October 2026 and a future signature date is scheduled for 26 October 2026.
Market significanceThis is an above-threshold, open-procedure museum technology and software services procurement with an award value of £249,703.88 excluding VAT (£299,644.66 gross).
AWARDED SUPPLIERS AND LOTS
1 supplier record analysed
HERITAGE INTERACTIVE LTD
99% confidenceAward 1 · Lots 1 · 249703.88 GBP · Pending award
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Award 1 names HERITAGE INTERACTIVE LTD as supplier and relates to lot 1. Supplier verification records an exact-name match to company number 07121549.
LIFECYCLE
Award or contract stage
Published procurement stage
98% confidenceContract award notice; process marked complete
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Process display status is awarded and source status is complete; the document is described as a Contract award notice on Find a Tender.
Award status
100% confidencePending
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Award 1 status is 'pending'.
Contract signature
99% confidenceNot evidenced; future signature date scheduled for 26 October 2026
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The award milestone is type futureSignatureDate, due 2026-10-26; no signed-contract field or executed contract evidence is supplied.
Contract commencement
96% confidencePlanned for 2 November 2026
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Award contractPeriod startDate is 2026-11-02.
VALUES
Published values explained
Award value excluding VAT
100% confidence£249,703.88
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Award 1 value.amount is 249703.88 GBP.
Award value including VAT
100% confidence£299,644.66
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Award 1 value.amountGross is 299644.66 GBP.
Process value maximum
82% confidence£280,000
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Process value_max is 280000 GBP; its value basis is not supplied.
TIMELINE
Procurement timeline
Tender notice published
98% confidence8 July 2026
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Release history lists tender notice 064322-2026 dated 2026-07-08.
Submission deadline
98% confidence3 August 2026, 13:00 BST
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Process submission_deadline is 2026-08-03T13:00:00+01:00.
Award decision date
98% confidence6 October 2026
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Award 1 date is 2026-10-06.
Assessment summaries sent
97% confidence7 October 2026
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Award assessmentSummariesDateSent is 2026-10-07.
Award notice published
99% confidence12 October 2026
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Award notice document 096235-2026 datePublished is 2026-10-12.
Standstill end
99% confidence21 October 2026, 23:59:59 BST
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Award standstillPeriod endDate is 2026-10-21T23:59:59+01:00.
Scheduled signature date
97% confidence26 October 2026
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Award futureSignatureDate milestone is due 2026-10-26T23:59:59+00:00.
Planned base term end
97% confidence1 October 2028
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Award contractPeriod endDate is 2028-10-01T23:59:59+01:00.
SCOPE
What was awarded
Requirement
99% confidenceAVIT software for the new Museum of Watford
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Process title and description identify AVIT software for the new Museum of Watford.
Supplier responsibilities
99% confidenceConcept design, detailed design, production, testing, installation and post-opening support
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These responsibilities are listed in the process description.
Lot structure
99% confidenceOne lot (lot 1)
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Tender data lists only lot 1; award 1 relates to lot 1.
Service classifications
99% confidenceSoftware package and information systems; content management software development; museum-exhibition services
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Award item classifications list CPV 48000000, 72212783 and 92521100.
Delivery region
94% confidenceHertfordshire (UKH23)
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Award delivery address region is UKH23.
PROCEDURE
Procedure and competition
Procedure
100% confidenceOpen procedure
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Tender procurementMethod is open and procurementMethodDetails is Open procedure.
Threshold status
100% confidenceAbove threshold
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Award aboveThreshold is true.
Competition metrics
99% confidenceUnknown
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Information on the number of bids, bidder identities, scores and evaluation rationale is not supplied in the published notice data.
CONTRACT TERMS
Published contract terms
Planned base term
97% confidence2 November 2026 to 1 October 2028
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Award contractPeriod startDate is 2026-11-02 and endDate is 2028-10-01.
Maximum possible end date
97% confidence1 October 2029
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Award contractPeriod maxExtentDate is 2029-10-01.
Extension provision
98% confidenceUp to 12 months, to be considered if required because of delays to base build or main fit-out
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Award renewal description states this condition and duration.
COMMERCIAL VIEW
Commercial observations
Award maturity
99% confidenceSuppliers should treat this as a pending award until signature is evidenced, rather than an active concluded contract.
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Award status is pending and the notice schedules a future signature date.
Delivery dependency
96% confidenceThe extension condition indicates the delivery timetable may depend on progress of the base build or main fit-out.
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Renewal description permits an extension if required due to delays on base build or main fit-out.
Scope integration
98% confidenceThe requirement combines software development with design, testing, installation and post-opening support, indicating a delivery scope beyond software supply alone.
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Process description expressly lists all of these responsibilities.
DATA QUALITY
Gaps and source limitations
Pending award status
100% confidenceThe award is published as pending, with future signature scheduled; it must not be represented as signed or active.
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Award status is pending; milestone type is futureSignatureDate.
Value-basis ambiguity
99% confidenceThe record provides an award net amount and gross amount, while the process maximum is £280,000 with no value basis supplied. These figures are reported separately without treating them as directly comparable.
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Award value contains amount 249703.88 and amountGross 299644.66; process value_max is 280000 and value_basis is null.
Information not supplied in the published notice
98% confidenceLot title, lot description, individual lot value basis, bid count, award scoring, evaluation rationale, pricing breakdown and signed-contract evidence are not supplied.
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Lot 1 title and description are null; no competition or scoring fields, pricing breakdown or signed-contract evidence is provided.
SOURCE DATA LIMITATIONS
Information not supplied in the published notice
- The published record describes a pending award, not a signed or active contract.
- Information not supplied in the published notice includes bid count, scoring, evaluation rationale, detailed pricing and signed-contract evidence.
- Lot 1 has no published title, description or separate value.
- The £280,000 process maximum has no supplied value basis, so it cannot safely be compared directly with the net or gross award values.
MARKET THEMES
Relevant award themes
Museum of Watford AVIT softwareWatford Borough Council contract awardHERITAGE INTERACTIVE LTDmuseum software developmentmuseum exhibition services
COMMON QUESTIONS
About this award
Who received the Museum of Watford AVIT Software award?
The pending award names HERITAGE INTERACTIVE LTD for award 1, relating to lot 1.
Has the contract been signed?
No signed contract is evidenced in the supplied data. The award is pending and a signature date is scheduled for 26 October 2026.
What is the published award value?
The award value is £249,703.88 excluding VAT and £299,644.66 including VAT.
What does the work cover?
It covers AVIT software development and associated concept design, detailed design, production, testing, installation and post-opening support for the new Museum of Watford.
ProcuraAxis award analysis supplements, but does not replace, the official award notice, contract data or procurement documents. “Awarded” does not by itself prove that a contract has been signed.