AWARD OUTCOME
What happened
Torus62 Limited directly awarded Aareon UK Limited a support and maintenance contract for Aareon QLF and QL finance and housing management systems. The contract was signed on 30 September 2026 and runs from 1 October 2026 to 30 September 2028, with up to two further 12-month extensions.
Published outcomeAAREON UK LIMITED is the verified sole supplier for award 1 and lot 1. The published gross contract value is £912,828.
Market significanceThis is an above-threshold, direct-award systems-support contract for business-critical housing and finance systems. The buyer cited urgency after termination of a previous contract while requirements are reprocured.
AWARDED SUPPLIERS AND LOTS
1 supplier record analysed
AAREON UK LIMITED
99% confidenceAward 1 · Lots 1 · 912828 GBP · Active
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Award 1 names AAREON UK LIMITED (GB-COH-03990481) as supplier; the supplier verification record confirms company number 03990481 and legal name AAREON UK LIMITED. Award 1 relates to lot 1. The published contract value is £912,828 gross for contract 1 linked to award 1.
LIFECYCLE
Award or contract stage
Procurement status
99% confidenceComplete
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Tender status is "complete"; lot 1 status is "complete".
Award status
99% confidenceActive
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Award 1 status is "active".
Contract status
99% confidenceActive
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Contract 1 status is "active".
Contract signature
99% confidenceSigned on 30 September 2026
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Contract 1 dateSigned is 2026-09-30.
Contract term
99% confidence1 October 2026 to 30 September 2028
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Contract period startDate is 2026-10-01 and endDate is 2028-09-30.
VALUES
Published values explained
Published contract value
99% confidence£912,828 gross
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Contract 1 value is amountGross 912828, currency GBP.
Threshold status
99% confidenceAbove threshold
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Contract 1 aboveThreshold is true.
TIMELINE
Procurement timeline
Transparency notice published
99% confidence30 June 2026
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Release history records transparency notice 061321-2026 on 2026-06-30.
Contract award notice published
99% confidence3 August 2026
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Release history records contract award notice 073227-2026 on 2026-08-03.
Contract signed
99% confidence30 September 2026
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Contract 1 dateSigned is 2026-09-30.
Contract start
99% confidence1 October 2026
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Contract 1 period startDate is 2026-10-01.
Contract details notice published
99% confidence20 October 2026
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Contract document 099176-2026 datePublished is 2026-10-20.
Initial contract end
99% confidence30 September 2028
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Contract 1 period endDate is 2028-09-30.
Maximum potential end date
99% confidence30 September 2030
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Contract 1 maxExtentDate is 2030-09-30.
SCOPE
What was awarded
Requirement
99% confidenceSupport and maintenance of Aareon's QLF and QL management systems
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Procurement title and description state: "Support & Maintenance of Aareon's QLF and QL management systems."
Service classification
99% confidenceSystems support services (CPV 72253200)
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Award item additional classification is CPV 72253200, Systems support services.
Delivery region
95% confidenceNorth West England (UKD)
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Award item delivery address region is UKD.
Lot structure
99% confidenceOne published lot (lot 1)
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Tender contains lot 1; award 1 and contract 1 are linked to lot 1.
PROCEDURE
Procedure and competition
Procedure
99% confidenceDirect award
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Tender procurementMethod is "direct" and procurementMethodDetails is "Direct award".
Published rationale
99% confidenceUrgent interim support arrangement following termination of a contract after a procurement process, while requirements are reprocured
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The procurement rationale says the systems are critical to daily operations and that an interim support and maintenance contract is urgently required following a contract termination while requirements are reprocured.
Rationale classification
99% confidenceUrgency
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procurementMethodRationaleClassifications includes "urgency".
Competition information
99% confidenceNot published
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No bid count, tenderer list, evaluation results or scoring information is supplied in the published data.
CONTRACT TERMS
Published contract terms
Initial term
99% confidence24 months
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The period from 1 October 2026 to 30 September 2028 is two years.
Extension options
99% confidenceTwo extensions of 12 months each
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Contract renewal description states "Two extension periods of 12 months each".
Maximum term
99% confidenceUp to 48 months, ending no later than 30 September 2030
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The initial end date is 2028-09-30 and maxExtentDate is 2030-09-30.
Performance metrics
99% confidenceNo agreed metrics published; buyer rationale cites contract value below £5 million
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Contract field noAgreedMetricsRationale states "Value of contract is below £5m".
COMMERCIAL VIEW
Commercial observations
Commercial context
99% confidenceThe award provides interim continuity for a business-critical finance and housing management system while the buyer reprocures its requirements.
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The direct-award rationale describes the systems as critical to daily operations and states that an interim contract is required while requirements are reprocured.
Value attribution
98% confidenceThe £912,828 gross value is published for the single contract linked to the sole award and supplier.
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Contract 1, linked to award 1, states a gross value of £912,828; award 1 lists one supplier.
DATA QUALITY
Gaps and source limitations
Supplier identity
99% confidenceVerified
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Supplier verification status is verified, with an exact company-number match to AAREON UK LIMITED (03990481).
Notice sequence
99% confidenceAward and contract information were published in multiple notices
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Release history includes a transparency notice, contract award notice and later contract details notice.
Lot detail
99% confidenceLot title, description and standalone lot value were not supplied in the published notice.
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Lot 1 has no title, description or value in the supplied data.
Competition and evaluation
99% confidenceInformation not supplied in the published notice.
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No bid counts, bidder identities beyond the awardee, scoring or evaluation results are provided.
SOURCE DATA LIMITATIONS
Information not supplied in the published notice
- Information not supplied in the published notice: bid count, competing suppliers, evaluation method, scores, pricing breakdown and savings.
- Lot 1 has no published title, description or standalone value.
- The published data does not state whether either extension option will be exercised.
- The stated rationale refers to reprocurement but provides no timetable or specification for that future procurement.
MARKET THEMES
Relevant award themes
Torus62 LimitedAAREON UK LIMITEDAareon Support Agreementsystems support servicesdirect awardhousing management systemsQLFQL
COMMON QUESTIONS
About this award
Who won the Aareon Support Agreement?
AAREON UK LIMITED, verified against Companies House number 03990481, is the sole supplier named for award 1.
What is the contract value?
The published gross value is £912,828 for contract 1.
When does the contract run?
It was signed on 30 September 2026 and runs from 1 October 2026 to 30 September 2028, with two possible 12-month extensions.
Why was a direct award used?
Torus62 cited urgency following contract termination and the need for interim support for critical systems while its requirements are reprocured.
ProcuraAxis award analysis supplements, but does not replace, the official award notice, contract data or procurement documents. “Awarded” does not by itself prove that a contract has been signed.