AWARD OUTCOME
What happened
Barnsley Metropolitan Borough Council has awarded and signed a contract for an end-to-end minor home adaptations service to 24-7 LOCKS SECURE HORIZON LTD. The service covers referral handling, scheduling, materials, installation, resident communication and performance reporting.
Published outcomeOne active award and active contract are recorded for 24-7 LOCKS SECURE HORIZON LTD, covering LOT-0000.
Market significanceThe contract has a stated net value of £920,000 (£1.104m gross) for an initial two-year term, with options that could extend the arrangement to four years.
AWARDED SUPPLIERS AND LOTS
1 supplier record analysed
24-7 LOCKS SECURE HORIZON LTD
99% confidenceAward 1 · Lots LOT-0000 · £920,000 net; £1,104,000 gross GBP · Active award and active contract
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Award 1 names supplier source value '24/7 Locks Secure Horizon Ltd'; verified_company_name is '24-7 LOCKS SECURE HORIZON LTD'. Contract 1, linked to award 1, states £920,000 amount and £1,104,000 amountGross.
LIFECYCLE
Award or contract stage
Market engagement published
98% confidence26 June 2026
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Release history records a Preliminary market engagement notice dated 2026-06-26.
Tender published
99% confidence5 August 2026
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Release history records a Tender notice dated 2026-08-05.
Award announced
99% confidence29 September 2026
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Release history records a Contract award notice dated 2026-09-29; award record date is 2026-09-29.
Contract signed
99% confidence14 October 2026
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Contract record 1 explicitly gives dateSigned as 2026-10-14.
Contract start
99% confidence19 October 2026
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Contract period startDate is 2026-10-19.
Contract details published
99% confidence15 October 2026
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Contract details notice 097521-2026 is dated 2026-10-15.
VALUES
Published values explained
Contract value, net
99% confidence£920,000
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Contract 1 value.amount is 920000 GBP; award 1 also records £920,000.
Contract value, gross
99% confidence£1,104,000
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Contract 1 value.amountGross is 1104000 GBP.
Value allocation
96% confidenceThe published value applies to the single recorded contract and award; no separate lot-level value is supplied.
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One award and one contract are linked to LOT-0000, while the lot record has no value_amount.
TIMELINE
Procurement timeline
Submission deadline
99% confidence9 September 2026, 11:00 UTC
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Process submission_deadline is 2026-09-09T11:00:00+00:00.
Initial term end
99% confidence18 October 2028
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Contract period endDate is 2028-10-18T23:59:59+01:00.
Maximum possible end date
99% confidence18 October 2030
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Contract maxExtentDate is 2030-10-18T23:59:59+01:00.
SCOPE
What was awarded
Service requirement
99% confidenceEnd-to-end minor adaptations service for residents' homes.
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Published description specifies referral management, appointment scheduling, materials supply, installation, resident communication, completion reporting, record keeping and contract performance reporting.
Adaptation type
99% confidenceLow-level, non-structural home modifications intended to improve accessibility, reduce risk, promote mobility and support daily living.
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Process description defines minor adaptations in these terms.
Delivery area
96% confidenceUKE31, United Kingdom
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Award item delivery address is region UKE31, GB. The buyer is located in Barnsley, South Yorkshire (UKE31).
Procurement category
99% confidenceWorks
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Process and award main procurement category are both recorded as works.
Relevant CPV coverage
99% confidenceConstruction work; building internal fittings; construction work for houses; building installation work; building completion work.
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Award item lists CPV 45000000, 44115800, 45211000, 45300000 and 45400000.
PROCEDURE
Procedure and competition
Procedure
99% confidenceBelow-threshold open competition
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Process procurement_method is open and procurement_method_details is 'Below threshold - open competition'.
Lots
99% confidenceOne published lot: LOT-0000
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Tender and award records identify LOT-0000 only.
Competition information
99% confidenceNumber of tenders, bidders, evaluation scores and award rationale are unknown.
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Information not supplied in the published notice data.
CONTRACT TERMS
Published contract terms
Initial term
99% confidence2 years: 19 October 2026 to 18 October 2028
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Contract period start and end dates are 2026-10-19 and 2028-10-18; renewal description confirms an initial two-year period.
Extension arrangement
99% confidenceOption to extend for up to a further 2 years
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Contract renewal description states a proposed four-year term comprising an initial two-year period with an option to extend for up to a further two years.
Maximum term
99% confidenceUp to 4 years, ending no later than 18 October 2030 if fully extended
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Contract maxExtentDate is 2030-10-18 and renewal description states up to a further two years.
Urgent completion KPI
99% confidence95% of urgent minor adaptations completed within 48 hours
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Agreed metric 1 states this target, monitored monthly.
Standard completion KPI
99% confidence95% of standard minor adaptations completed within 7 days
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Agreed metric 1 states this target, monitored monthly.
Bespoke completion KPI
99% confidence90% of bespoke minor adaptations completed within 25 days
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Agreed metric 1 states this target, monitored monthly.
Other performance measures
98% confidenceCustomer contact, complaints, incidents and satisfaction are monitored quarterly; staffing, training and installer health-and-safety accreditation are monitored annually.
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Agreed metrics 2 and 3 set out these measures and frequencies.
COMMERCIAL VIEW
Commercial observations
Delivery model
98% confidenceThe supplier is responsible for a full service chain, combining administration, customer contact, materials and installation delivery.
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Published scope explicitly includes referral management, scheduling, materials, installation, resident communication, reporting and record keeping.
Operational emphasis
98% confidenceThe stated KPIs place emphasis on rapid completion and timely customer contact, alongside quality, satisfaction, workforce and safety controls.
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Agreed metrics specify completion-time targets, customer-contact measures, satisfaction and incident measures, and annual staffing, training and accreditation measures.
Commercial transparency
99% confidenceThe notice provides aggregate contract values but no published pricing schedule, unit rates or individual lot valuation.
View supporting evidence
Contract values are published, but no pricing breakdown is present and LOT-0000 has no separate value.
DATA QUALITY
Gaps and source limitations
Award and contract status
99% confidenceThe record supports a concluded contract: the award and contract are active and the contract has an explicit signature date.
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Award 1 status and contract 1 status are active; contract 1 dateSigned is 2026-10-14.
Supplier identity quality
99% confidenceSupplier identity is verified against company number 07629702; the source name differs in punctuation only and is not treated as the legal name.
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Supplier verification status is verified, with match method normalised_name and verified_company_name '24-7 LOCKS SECURE HORIZON LTD'.
Lot detail
99% confidenceLOT-0000 has no published title, description or standalone value.
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Lot record contains null title, description and value_amount.
Unpublished competition and evaluation data
99% confidenceInformation not supplied in the published notice.
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No tender count, bidder list, scoring, pricing breakdown or award rationale is included in the supplied data.
SOURCE DATA LIMITATIONS
Information not supplied in the published notice
- The published lot has no title, description or separately allocated value.
- Information not supplied in the published notice: tender numbers, unsuccessful bidders, evaluation scores, detailed award rationale, pricing schedule and unit rates.
- The source notice uses the supplier name '24/7 Locks Secure Horizon Ltd', while the verified legal name is '24-7 LOCKS SECURE HORIZON LTD'; this analysis uses the verified legal name.
MARKET THEMES
Relevant award themes
Barnsley Metropolitan Borough Council24-7 LOCKS SECURE HORIZON LTDminor adaptations servicehome adaptationsworks contractBarnsley procurement
COMMON QUESTIONS
About this award
Who won Barnsley Council's Minor Adaptations Service contract?
24-7 LOCKS SECURE HORIZON LTD is the verified legal supplier named for the active award and contract.
What is the contract value?
The contract states a net value of £920,000 and a gross value of £1,104,000.
When does the contract run?
The initial term runs from 19 October 2026 to 18 October 2028, with an option to extend for up to a further two years.
What does the service include?
It includes referral management, scheduling, materials supply, installation, resident communication, completion reporting, record keeping and performance reporting for minor home adaptations.
ProcuraAxis award analysis supplements, but does not replace, the official award notice, contract data or procurement documents. “Awarded” does not by itself prove that a contract has been signed.