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PROCUREMENT OPPORTUNITY

Integrated Advocacy Services

Liverpool City Council · Tender notice on Find a Tender

Tender information last checkedLast checked 16 Oct 2026, 11:46.

Opportunity overview

Liverpool City Council commissions an Integrated Advocacy Service to provide a comprehensive portfolio of statutory and non-statutory advocacy provision, including Independent Health Complaints Advocacy (IHCA). The service is required to support the Council in meeting its statutory obligations under the Care Act 2014, Mental Capacity Act 2005, and Mental Health Act 1983, ensuring eligible individuals receive independent advocacy as mandated. In addition to statutory functions, the service will deliver flexible, non-statutory, issue based advocacy to address unmet need, ensuring that individuals who do not meet formal eligibility criteria can still access proportionate, independent, and person-centred support. The service will enable individuals to express their views, wishes, and preferences, safeguard their rights, and actively participate in decision-making processes that affect their lives. Particular focus will be given to individuals who experience substantial difficulty in understanding, retaining, or communicating information, and who lack an appropriate person to support their involvement. The provider will ensure advocacy interventions are independent, tailored, and outcome-focused, promoting inclusion, equity of access, and improved wellbeing.

Classification

  • CPV85312300 — Guidance and counselling services

Lots

  • Lot 1£3.7m

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
DN813372
Status
active
Procurement Method
open
Procurement Method Details
Open procedure
Main Procurement Category
services
Above Threshold
Yes
How to submit
https://procontract.due-north.com The Contracting Authority use ProcContract as it's Procurement Portal, access to the procurement documents can be gained via the link above.

Legal basis

Id
2023/54
Scheme
UKPGA

Special regime

lightTouch

Submission terms

Electronic Submission Policy
allowed

Languages

en

Tender Period

Ends
16 Nov 2026, 12:00

Enquiry period

Ends
9 Nov 2026, 12:00

Expected award period

Ends
23 Dec 2026, 23:59

Lots and requirements

Entry 1
Id
1
Status
active
Has Renewal
Yes

Value

Including VAT
4,449,468
Amount
3,707,890
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
quality
Name
Quality
Description
Full details of the requirements and evaluation methodology can be seen in the submission documents

Numbers

Entry 1
Number
70
Weight
percentageExact
Criterion 2
Type
cost
Name
Cost
Description
Bidders are required to submit their detailed price schedule. Bids must remain within the stated budget.

Numbers

Entry 1
Number
20
Weight
percentageExact
Criterion 3
Type
quality
Name
Social Value
Description
Bidders will be required to offer commitments against a number of measures in line with the national TOM's Social Value Framework.

Numbers

Entry 1
Number
10
Weight
percentageExact

Suitability

Sme
Yes
Vcse
Yes

Contract period

Starts
1 Apr 2027, 00:00
Ends
31 Mar 2031, 23:59
Max Extent Date
31 Mar 2032, 23:59

Renewal

Description
The extension is for a period of up to 12 months, subject to the provider meeting the performance measures of the contract.

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
85312300
Description
Guidance and counselling services

Delivery locations

Entry 1
Region
UKD72
Country
GB
Country Name
United Kingdom

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published
Entry 2
Id
097763-2026
Document Type
tenderNotice
Notice Type
UK4
Description
Tender notice on Find a Tender
Published
16 Oct 2026, 10:18
Format
text/html

Buyer, suppliers and contacts

Organisation 1
Name
Liverpool City Council
Id
GB-PPON-PRVY-7813-WLPG

Identifier

Scheme
GB-PPON
Id
PRVY-7813-WLPG

Address

Street Address
Cunard Building
Locality
Liverpool
Postal Code
L3 1DS
Country
GB
Country Name
United Kingdom
Region
UKD72

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government

Recorded locations

  • Buyer location · Liverpool · UKD72 · L3 1DS · United Kingdom
  • Delivery location · UKD72 · United Kingdom

Notice and amendment history

8 published notice versions reviewed by ProcuraAxis.

8 VERSIONS
  1. 035160-2026Pipeline notice on Find a Tender ·
  2. 035171-2026Preliminary market engagement notice on Find a Tender ·
  3. 035174-2026Pipeline notice on Find a Tender ·
  4. 047533-2026Pipeline notice on Find a Tender ·
  5. 047541-2026Preliminary market engagement notice on Find a Tender ·
  6. 047626-2026Planned procurement notice on Find a Tender ·
  7. 088080-2026Planned procurement notice on Find a Tender ·
  8. 097763-2026Tender notice on Find a Tender ·

PROCURAAXIS ANALYSIS

ProcuraAxis Analysis

Our approved analysis of the opportunity appears below the official tender information.

ANALYSIS PREVIEW

Opportunity intelligence at a glance

Liverpool City Council seeks an integrated advocacy service covering statutory and non-statutory advocacy, including Independent Health Complaints Advocacy (IHCA), for people needing independent support in decision-making and safeguarding rights.

Who this may suit

Strong fit for independent advocacy providers able to deliver statutory and flexible issue-based advocacy in Liverpool.

Key points identified

  • Statutory advocacy provisionSupport the Council's statutory obligations under the Care Act 2014, Mental Capacity Act 2005 and Mental Health Act 1983.Evidence: "The service is required to support the Council in meeting its statutory obligations under the Care Act 2014, Mental Capacity Act 2005, and Mental Health Act 1983"
  • IHCAProvide Independent Health Complaints Advocacy.Evidence: "including Independent Health Complaints Advocacy (IHCA)"
  • Non-statutory advocacyDeliver flexible, non-statutory, issue-based advocacy for unmet need.Evidence: "the service will deliver flexible, non-statutory, issue based advocacy to address unmet need"
94% approved-analysis confidence6 supplier criteria identified3 risks or unknowns

SOURCE AND FRESHNESS

Traceable procurement data

Source
Find a Tender
Notice reference
097763-2026
OCID
ocds-h6vhtk-06853c
First published
17 Sept 2026
Last checked
16 Oct 2026, 11:46
Notice versions reviewed
8

HOW THIS WAS PREPARED

Approved, evidence-bound analysis

ProcuraAxis structures information found in published procurement records, checks the result for consistency and publishes only approved analysis. Confidence describes the completeness and consistency of the available source information; it is not a guarantee of eligibility or contract award.

Analysis status
Approved for publication
Analysed
16 Oct 2026
Read the analysis methodology →