✓Tender information last checkedLast checked 5 Oct 2026, 13:06.
Opportunity overview
Framework for the supply, delivery, installation, maintenance, repair and associated support services relating to 24/7 Chairs. Full Specification available as at Document 2 (Scope and Specification).
This Framework will supply 24/7 Chairs, to primarily Signallers, Electrical and Route Controllers (the ‘Users’), who have roles where a large proportion of their working day (12-hour shifts) is interacting with Visual Display Units (VDU) equipment from a seated posture. It is important to ensure that the correct seating is provided to Users from a health and safety, durability and comfort perspective to prevent user injury or discomfort.
Network Rail intends to appoint a single national supplier to provide an end-to-end solution for:
- Supply of 24/7 rated ergonomic chairs via a managed core catalogue
- National delivery across England, Wales and Scotland
- Installation and assembly (free of charge on larger orders)
- Asset management including: Annual Maintenance, Repair under supplier warranty and beyond.
- Removal and responsible reuse or recycling of redundant chairs
- Catalogue access via Network Rail Oracle iProcurement
- Ongoing account management, reporting and continuous improvement. Shape
Chair Range:
- Suppliers will be expected to offer a limited core (max 4) and standardised range, including:
- Core 24/7 chair (s) meeting all mandatory requirements
- An enhanced chair exceeding mandatory requirements
- A chair suitable for users with musculoskeletal disorders (MSD)
- Where appropriate, a single chair model may satisfy more than one category and if appropriate two chairs or variants may be offered for the core 24/7 chair.
- A bariatric chair where all elements accommodate weight and size (anticipated to be non-core and low volume) will need to be offered.
Technical & Ergonomic Requirements:
- Chairs must be suitable for continuous 24h our use and comply with relevant standards, including BS 54592 (or ISO equivalent) and have FIRA FS 055 certification or demonstrated equivalence.
Key requirements include:
- Accommodate users from 5th percentile female to 95th percentile male for stature, weight, shoulder width and seated leg length and height. Bariatric users where possible should be accommodated in the Core selection.
- High durability, intuitive controls and ease of adjustment
- Minimum 5 year 24/7 manufacturer or supplier warranty
- Samples to be made available for product trials as part of evaluation
- Sustainability & Ethical Sourcing
Suppliers will be expected to demonstrate:
- Ethical sourcing and Modern Slavery Act compliance
- Traceability and auditability of manufacturing sources
- Environmental management systems (e.g. ISO 14001 or equivalent)
- Strong circular economy practices (reuse, refurbishment, recycling, zero landfill)
Contract Model :
- Anticipated start: June 2027
- Initial term: 5 years, with optional extensions
- Form: NR1 (MT) Goods and Non Construction Services Framework
- Calloffs via NR01(S) Purchase Orders
- Fixed pricing for an initial period, with controlled indexation thereafter
- The core catalogue is expected to meet approximately 95% of demand, with limited non-catalogue provision by exception.
Classification
CPV39100000 — Furniture
CPV39110000 — Seats, chairs and related products, and associated parts
Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.
Competitive flexible procedure design:
This procurement is seeking to award a Framework Agreement to a single Supplier for the supply, delivery, installation, maintenance, repair and associated support services relating to 24/7 Chairs in accordance with the Specification which forms part of the procurement documentation.
Network Rail will carry out a two-stage tender process (which includes PSQ questions) as follows:
Stage 1 – Initial Tender Stage:
Participants must submit their PSQ response and initial tender by the deadline stated in the Procurement Timetable. Network Rail will assess PSQ responses first. The three highest-scoring Participants will proceed to initial tender evaluation, provided they:
(i) satisfy the Conditions of Participation;
(ii) achieve a Pass in all Pass/Fail questions;
(iii) achieve a minimum score of 60% in each scored PSQ question; and
(iv) demonstrate, through the Specification Compliance Matrix (Document 3) and supporting evidence, that the proposed products for Chairs A to D, as a minimum, fully comply with and achieve a Pass against all Mandatory Requirements.
Network Rail will then evaluate compliant initial tenders and invite the three highest-scoring Participants to deliver Product Samples in accordance with the instructions contained within Document 1 (Instructions to Participants).
1. Technical Evaluation (35%)
This section comprises five scored questions and is weighted at 35% of the overall evaluation score.
Participants must achieve a minimum score of 60% across the five scored questions combined, which equates to a minimum weighted score of 21.0%.
Failure to achieve this threshold may result in the Participant being excluded from further participation in the procurement.
2. Product Trial (35%)
The Product Trial is weighted at 35% of the overall evaluation score and comprises:
• User Trial (50% of the Product Trial score); and
• Technical Assessment (50% of the Product Trial score).
A minimum threshold of 60% applies separately to both elements.
Accordingly:
• User Trial: minimum score of 60%, equating to a minimum weighted score of 10.5%; and
• Technical Assessment: minimum score of 60%, equating to a minimum weighted score of 10.5%.
Failure to achieve either threshold may result in the Participant being excluded from further participation in the procurement, irrespective of their overall Product Trial score.
3. Commercial Evaluation (30%).
The initial commercial evaluation shall be undertaken and reviewed for compliance. The outcome of the initial commercial evaluation will inform any clarifications or feedback in accordance with these Instructions to Participants.
Stage 2 – Best and Final Offer (BAFO Stage):
Participants that meet all applicable minimum thresholds at the Initial Tender Stage may be invited to submit a Best and Final Offer (BAFO) by the deadline specified in the Procurement Timetable. BAFO submissions will be evaluated in accordance with the information contained within Document 1 (Instructions to Participants) to identify the Most Advantageous Tender.
Special regime
utilities
Covered By
GPA
CPTPP
Participation Fees
Entry 1
Description
Not Applicable
Id
ocds-h6vhtk-067afe
Type
win
Techniques
Has Framework Agreement
Yes
Framework Agreement
Maximum Participants
1
Method
withoutReopeningCompetition
Period Rationale
Not Applicable
Type
open
Buyer Categories
The framework will be available for use by Network Rail, Great British Railways, Department For Transport Operator Limited (DFTO), and their subsidiaries, successor organisations and affiliates.
Description
Single supplier framework, unit prices and products shall be agreed as part of the Competitive Flexible Procedure.
Submission terms
Electronic Submission Policy
allowed
Languages
en
Tender Period
Ends
5 Nov 2026, 12:00
Enquiry period
Ends
20 Oct 2026, 12:00
Expected award period
Ends
14 Apr 2027, 23:59
Recurrence
Dates
Entry 1
Starts
30 Jul 2031, 23:59
Lots and requirements
Entry 1
Id
1
Status
active
Has Renewal
Yes
Has Options
Yes
Value
Including VAT
5,520,000
Amount
4,600,000
Currency
GBP
Award criteria
Criteria
Criterion 1
Type
quality
Name
Technical Evaluation
Description
Technical Evaluation Criteria:
Service Delivery, User Support, Mobilisation and Safety
Asset Management, High-Volume Site Support, Warranty, Repairs and Whole-Life Value
Catalogue Management, Account Management, Value for Money and Continuous Improvement
Sustainability, Circular Economy, Modern Slavery, Ethical Sourcing and Social Value
Product Proposal, Technical Evidence, Maintainability and Repairability
Numbers
Entry 1
Number
35
Weight
percentageExact
Criterion 2
Type
quality
Name
Product Trial
Description
Consists of two components:
1) User Trials; and
2) Technical Assessment
Numbers
Entry 1
Number
35
Weight
percentageExact
Criterion 3
Type
price
Name
Commercial
Description
Unit Prices for Proposed Products x Estimated Demand/Demand Assumptions = ‘Total Forecasted Framework Price’ for the initial five year term
Numbers
Entry 1
Number
30
Weight
percentageExact
Selection criteria
Criteria
Criterion 1
Type
economic
Description
Participants must have the legal capacity and authority to enter into and perform the Contract. NR may require evidence of legal status, registration, authority of signatories, consortium or group structure, and any legally binding arrangements with relied-upon entities before contract award.
Criterion 2
Type
technical
Description
Past Experience in 24/7 Operational Environments
Past Experience Supporting Continuous-Use Ergonomic Seating Requirements
Suitability
Sme
Yes
Vcse
Yes
Contract period
Starts
1 Jun 2027, 00:00
Ends
31 May 2032, 23:59
Max Extent Date
31 May 2035, 23:59
Renewal
Description
Optional Extensions of 3 x 1 year are possible (1+1+1)
Options
Description
Additional purchases include other similar types/styles/models of 24/7 Chairs for specific applications e.g. tall desk, etc.
Items and delivery
Item 1
Id
1
Related Lot
1
Additional Classifications
Entry 1
Scheme
CPV
Id
39100000
Description
Furniture
Entry 2
Scheme
CPV
Id
39112000
Description
Chairs
Entry 3
Scheme
CPV
Id
39110000
Description
Seats, chairs and related products, and associated parts
Buyer location · London · UKI45 · SE1 8SW · United Kingdom
Delivery location · UK · United Kingdom
Notice and amendment history
2 published notice versions reviewed by ProcuraAxis.
2 VERSIONS
1
030485-2026Preliminary market engagement notice on Find a Tender ·
2
093718-2026Tender notice on Find a Tender ·
PROCURAAXIS ANALYSIS
ProcuraAxis Analysis
Our approved analysis of the opportunity appears below the official tender information.
ANALYSIS PREVIEW
Opportunity intelligence at a glance
Network Rail is seeking one national supplier for a framework to supply, deliver, install, maintain, repair and manage 24/7 ergonomic chairs for operational users across Great Britain. The solution includes a managed catalogue, asset management, warranty support, recycling/reuse and Oracle iProcurement catalogue access.
Who this may suit
Best suited to established ergonomic/severe-duty seating manufacturers or national furniture suppliers with 24/7 chair capability, UK-wide logistics, installation, maintenance, circular-economy services and public-sector framework delivery capacity.
Key points identified
24/7 chair standardChairs must be suitable for continuous 24-hour use and comply with BS 54592 or an ISO equivalent.Evidence: “Chairs must be suitable for continuous 24h our use and comply with relevant standards, including BS 54592 (or ISO equivalent)”
Core product rangeOffer a limited, standardised core range of no more than four chairs.Evidence: “Suppliers will be expected to offer a limited core (max 4) and standardised range”
Chair categoriesProvide core 24/7 chairs, an enhanced chair, an MSD-suitable chair and a bariatric chair; one model may meet multiple categories.Evidence: Listed Shape Chair Range requirements.
96% approved-analysis confidence14 supplier criteria identified5 risks or unknowns
ProcuraAxis structures information found in published procurement records, checks the result for consistency and publishes only approved analysis. Confidence describes the completeness and consistency of the available source information; it is not a guarantee of eligibility or contract award.
Network Rail is seeking one national supplier for a framework to supply, deliver, install, maintain, repair and manage 24/7 ergonomic chairs for operational users across Great Britain. The solution includes a managed catalogue, asset management, warranty support, recycling/reuse and Oracle iProcurement catalogue access.
Who this may suit
Best suited to established ergonomic/severe-duty seating manufacturers or national furniture suppliers with 24/7 chair capability, UK-wide logistics, installation, maintenance, circular-economy services and public-sector framework delivery capacity.
Key deliverables
Core catalogue of up to four standardised 24/7 chair models
Enhanced, MSD-suitable and bariatric chair options
National supply, delivery, installation and assembly
Annual maintenance, repairs and warranty support
Asset management, reporting and account management
Reuse, refurbishment or recycling of redundant chairs
Catalogue access through Network Rail Oracle iProcurement
SUPPLIER REQUIREMENTS
14 criteria identified
FIRA FS 055
98% confidence
Mandatory · 1
View supporting evidence
“Chairs must be suitable for continuous 24h our use and comply with relevant standards, including BS 54592 (or ISO equivalent) and have FIRA FS 055 certification or demonstrated equivalence.”
ISO 14001
90% confidence
Desirable · 1
View supporting evidence
“Environmental management systems (e.g. ISO 14001 or equivalent)”
24/7 chair standard
98% confidence
Chairs must be suitable for continuous 24-hour use and comply with BS 54592 or an ISO equivalent.
View supporting evidence
“Chairs must be suitable for continuous 24h our use and comply with relevant standards, including BS 54592 (or ISO equivalent)”
Core product range
98% confidence
Offer a limited, standardised core range of no more than four chairs.
View supporting evidence
“Suppliers will be expected to offer a limited core (max 4) and standardised range”
Chair categories
98% confidence
Provide core 24/7 chairs, an enhanced chair, an MSD-suitable chair and a bariatric chair; one model may meet multiple categories.
View supporting evidence
Listed Shape Chair Range requirements.
User accommodation
97% confidence
Accommodate users from 5th-percentile female to 95th-percentile male for stature, weight, shoulder width, seated leg length and height.
View supporting evidence
“Accommodate users from 5th percentile female to 95th percentile male...”
Warranty
99% confidence
Minimum five-year 24/7 manufacturer or supplier warranty.
View supporting evidence
“Minimum 5 year 24/7 manufacturer or supplier warranty”
Product trials
98% confidence
Make samples available for product trials during evaluation.
View supporting evidence
“Samples to be made available for product trials as part of evaluation”
Ethical sourcing
98% confidence
Demonstrate ethical sourcing and Modern Slavery Act compliance.
View supporting evidence
“Ethical sourcing and Modern Slavery Act compliance”
Manufacturing traceability
98% confidence
Demonstrate traceability and auditability of manufacturing sources.
View supporting evidence
“Traceability and auditability of manufacturing sources”
Circular economy
97% confidence
Demonstrate reuse, refurbishment, recycling and zero-landfill practices.
View supporting evidence
“Strong circular economy practices (reuse, refurbishment, recycling, zero landfill)”
Supplier eligibility criteria
93% confidence
Unknown from supplied notice data.
View supporting evidence
No specific financial, technical-selection, exclusion or organisational eligibility criteria are supplied.
SME suitability
99% confidence
Unknown.
View supporting evidence
suitable_for_sme is not stated.
VCSE suitability
99% confidence
Unknown.
View supporting evidence
suitable_for_vcse is not stated.
COMMERCIAL AND DELIVERY
Contract intelligence
Commercial
Framework value
99% confidence
Up to £4,600,000.
View supporting evidence
Lot 1 value_amount: 4600000 GBP.
Contract model
98% confidence
NR1 (MT) Goods and Non Construction Services Framework, with call-offs via NR01(S) Purchase Orders.
View supporting evidence
“Form: NR1 (MT) Goods and Non Construction Services Framework - Calloffs via NR01(S) Purchase Orders”
Term
98% confidence
Initial term of five years with optional extensions; extension duration is unknown.
View supporting evidence
“Initial term: 5 years, with optional extensions”
Pricing
97% confidence
Fixed pricing initially, followed by controlled indexation.
View supporting evidence
“Fixed pricing for an initial period, with controlled indexation thereafter”
Supplier model
99% confidence
Single national supplier intended.
View supporting evidence
“Network Rail intends to appoint a single national supplier”
Catalogue demand
98% confidence
Core catalogue expected to meet approximately 95% of demand; non-catalogue supply permitted only by exception.
View supporting evidence
“The core catalogue is expected to meet approximately 95% of demand, with limited non-catalogue provision by exception.”
Delivery
Coverage
99% confidence
National delivery across England, Wales and Scotland.
View supporting evidence
“National delivery across England, Wales and Scotland”
Services
99% confidence
Supply, delivery, installation, assembly, annual maintenance, repair, asset management, removal and responsible reuse or recycling.
View supporting evidence
End-to-end solution and asset-management requirements in the description.
Installation pricing
97% confidence
Installation and assembly must be free of charge on larger orders; threshold is unknown.
View supporting evidence
“Installation and assembly (free of charge on larger orders)”
Buyer location
99% confidence
London, SE1 8SW.
View supporting evidence
Buyer location record.
PROCEDURE
How to respond
Status
99% confidence
Open tender.
View supporting evidence
display_status: open; notice type: Tender notice on Find a Tender.
Only one national supplier is intended, creating a high competitive threshold and reliance on national operational capability.
View supporting evidence
“Network Rail intends to appoint a single national supplier”
Product compliance risk
98% confidence
Suppliers must evidence 24/7 performance, FIRA FS 055 certification or equivalence, ergonomic fit and a minimum five-year 24/7 warranty.
View supporting evidence
Technical & Ergonomic Requirements.
Evaluation risk
98% confidence
Physical samples are required for product trials as part of evaluation.
View supporting evidence
“Samples to be made available for product trials as part of evaluation”
Service coverage risk
98% confidence
Supplier must support delivery, installation, maintenance, repairs and end-of-life services across England, Wales and Scotland.
View supporting evidence
National delivery and end-to-end service requirements.
Commercial risk
92% confidence
Initial fixed pricing and subsequent controlled indexation may expose the supplier to input-cost and indexation-mechanism risk.
View supporting evidence
“Fixed pricing for an initial period, with controlled indexation thereafter”
ProcuraAxis analysis supplements, but does not replace, the original notice and tender documents. Always verify eligibility, deadlines and commercial terms with the issuing authority.
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