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PROCUREMENT OPPORTUNITY

Case Management System - Drug and Alcohol Service

Somerset Council · Tender notice on Find a Tender

Tender information last checkedLast checked 8 Oct 2026, 08:11.

Opportunity overview

Somerset Council is looking to procure a secure, hosted, fully supported, multi-agency, web-based Information/Case Management System for use by professionals involved in clients’ support for substance misuse.

Classification

  • CPV48000000 — Software package and information systems

Lots

  • Lot 1£400k

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ERFX1003379
Status
active
Procurement Method
open
Procurement Method Details
Competitive flexible procedure
Main Procurement Category
goods
Above Threshold
Yes
How to submit
Submissions via Proactis - https://supplierlive.proactisp2p.com/Account/Login
Has Recurrence
Yes

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure

Features
A procurement process under the Procurement Act 2023 that provides flexibility in how competition is conducted, allowing stages, dialogue, negotiation, and evaluation methods to be tailored to the procurement, provided the process remains fair, transparent, and proportionate. 

Submission terms

Electronic Submission Policy
allowed

Languages

en

Tender Period

Ends
9 Nov 2026, 12:00

Enquiry period

Ends
23 Oct 2026, 12:00

Expected award period

Ends
4 Dec 2026, 23:59

Recurrence

Dates

Entry 1
Starts
6 Sept 2032, 23:59

Lots and requirements

Entry 1
Id
1
Status
active
Has Renewal
Yes
Has Options
Yes

Value

Including VAT
480,000
Amount
400,000
Currency
GBP

Award criteria

Weighting Description
Quality 45% Social Value 5% Price 50%

Criteria

Criterion 1
Type
price
Name
Price
Description
50%
Criterion 2
Type
quality
Name
Quality
Description
45%
Criterion 3
Type
quality
Name
Social Value
Description
5%

Suitability

Sme
Yes

Contract period

Starts
1 Jan 2027, 00:00
Ends
30 Jun 2030, 23:59
Max Extent Date
30 Jun 2034, 23:59

Renewal

Description
2 opportunities to extend for 24 months each. Estimated contract start 1st January 2027, system Go-Live date 1st July 2027

Options

Description
Optional services may be added as enhancements to the system.

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
48000000
Description
Software package and information systems

Delivery locations

Entry 1
Region
UKK23
Country
GB
Country Name
United Kingdom

Published documents

Entry 1
Id
future
Document Type
biddingDocuments
Access Details
Available via Proactis - https://supplierlive.proactisp2p.com/Account/Login - Project Reference - ERFX1003379
Entry 2
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published
Entry 3
Id
094813-2026
Document Type
tenderNotice
Notice Type
UK4
Description
Tender notice on Find a Tender
Published
7 Oct 2026, 14:36
Format
text/html

Buyer, suppliers and contacts

Organisation 1
Name
Somerset Council
Id
GB-PPON-PPGC-1434-MQPJ

Identifier

Scheme
GB-PPON
Id
PPGC-1434-MQPJ

Address

Street Address
Somerset Council, County Hall
Locality
Taunton
Postal Code
TA1 4DY
Country
GB
Country Name
United Kingdom
Region
UKK23

Contact

Name
Joanna Hunt
Telephone
0845 345 9166

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government

Recorded locations

  • Buyer location · Taunton · UKK23 · TA1 4DY · United Kingdom
  • Delivery location · UKK23 · United Kingdom

Notice and amendment history

2 published notice versions reviewed by ProcuraAxis.

2 VERSIONS
  1. 019608-2026Preliminary market engagement notice on Find a Tender ·
  2. 094813-2026Tender notice on Find a Tender ·

PROCURAAXIS ANALYSIS

ProcuraAxis Analysis

Our approved analysis of the opportunity appears below the official tender information.

ANALYSIS PREVIEW

Opportunity intelligence at a glance

Somerset Council is seeking a secure, hosted, fully supported, multi-agency web-based information and case-management system to support professionals working with clients receiving substance-misuse support.

Who this may suit

Potential fit for suppliers of secure cloud-hosted case-management and information-management software for health, public-health, social-care or multi-agency substance-misuse services.

Key points identified

  • System typeInformation/Case Management SystemEvidence: “Information/Case Management System”
  • Hosting and accessSecure, hosted, web-based systemEvidence: “a secure, hosted, fully supported, multi-agency, web-based Information/Case Management System”
  • SupportFully supportedEvidence: “fully supported”
94% approved-analysis confidence6 supplier criteria identified3 risks or unknowns

SOURCE AND FRESHNESS

Traceable procurement data

Source
Find a Tender
Notice reference
094813-2026
OCID
ocds-h6vhtk-066260
First published
4 Mar 2026
Last checked
8 Oct 2026, 08:11
Notice versions reviewed
2
View Find a Tender notice ↗

HOW THIS WAS PREPARED

Approved, evidence-bound analysis

ProcuraAxis structures information found in published procurement records, checks the result for consistency and publishes only approved analysis. Confidence describes the completeness and consistency of the available source information; it is not a guarantee of eligibility or contract award.

Analysis status
Approved for publication
Analysed
8 Oct 2026
Read the analysis methodology →