Provision of Visitor Counting Solution

Opportunity overview

National Galleries Scotland (NGS) wish to award a contract for the Provision of Visitor Counting Solution to a single Supplier. NGS require a modern Visitor Counting Solution to accurately track and analyse footfall across all gallery spaces. This solution will provide reliable data to support operational planning, improve visitor experience, and inform strategic decisions on staffing, exhibitions, and resource allocation. The system must be robust, easy to maintain and capable of integrating with existing IT infrastructure to ensure seamless reporting and long-term scalability. Full details of the Contract Requirements and Specification are detailed under Section 2 of the Invitation to Tender (ITT). There is no commitment to a minimum spend over the duration of the contract. Under this agreement, no minimum spend is guaranteed. The Supplier must have a clear understanding of the contract requirements and the organisational needs of NGS. It is a requirement that the Supplier as a minimum, hold or commit to obtain prior to the award of contract, a valid Cyber Essentials Basic Certification (or equivalent) in place throughout the duration of the contract. The agreement will be non-exclusive i.e., NGS reserves the right, in certain circumstances, to procure out with the Contract Agreement, as and when required. In the event of unsatisfactory performance by the successful Supplier and the termination of the contract by either party, NGS reserves the right to negotiate the continuance of the services with the second and third placed Suppliers.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Classification

• CPV48810000 — Information systems
• CPV48800000 — Information systems and servers
• CPV51612000 — Installation services of information-processing equipment
• CPV63513000 — Tourist information services
• CPV64216200 — Electronic information services
• CPV72222000 — Information systems or technology strategic review and planning services
• CPV72222300 — Information technology services
• CPV72267100 — Maintenance of information technology software

Lots

• The procurement will be conducted through the use of the Open (single stage) Procedure. Bidders must complete and submit both an SPD and tender response. Economic Operators may be excluded from this competition if they are in any of the situations referred to in Regulation 58 of the Public Contracts (Scotland) Regulations 2015.Value not stated