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PROCUREMENT OPPORTUNITY

Taxi Booking Management Service (Taxi Aggregator)

Transport for Wales Rail Limited (Utility Buyer) · Contract award notice on Find a Tender

Tender information last checkedLast checked 29 Sept 2026, 14:42.

Opportunity overview

Transport for Wales Rail Ltd (TfWRL) is seeking to appoint a Supplier to provide a comprehensive Taxi Aggregator platform to support the booking, management, and monitoring of all taxi requirements. The platform must ensure reliable, on time services and meet TfWRL’s operational and quality standards. The successful Supplier will be responsible for delivering: - An easy to use online booking portal/app with real time tracking and reporting capabilities. - A wide and resilient Supplier network able to service the entire TfWRL network area and cross border requirements. - A24/7/365 call centre. - Access to a range of vehicle types, including (but not limited to) WAV taxis. - A robust complaints handling process to fully investigate and resolve issues raised. - A dedicated account manager as the primary point of contact for TfWRL.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

CMAC Group UK Ltd

Matched by number
Published award value
£17.4m
Awarded
16 Jun 2026
Award ID
1
Status
pending
Identifier
GB-COH 06054801
Location
Accrington, UKD46, BB5 0RE, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
TFW0988.00
Status
complete
Procurement Method
open
Procurement Method Details
Competitive flexible procedure

Legal basis

Id
2023/54
Scheme
UKPGA

Special regime

utilities

Lots and requirements

Entry 1
Id
1
Status
complete

Buyer, suppliers and contacts

Organisation 1
Name
Transport for Wales Rail Limited (Utility Buyer)
Id
GB-COH-12619906

Identifier

Scheme
GB-COH
Id
12619906

Address

Street Address
3 Llys Cadwyn
Locality
Pontypridd
Postal Code
CF37 4TH
Country
GB
Country Name
United Kingdom
Region
UKL15

Contact

Name
TfWRL Procurement

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Entry 2
Scheme
UK_CA_DEVOLVED_REGULATIONS
Id
GB-WLS
Description
Welsh devolved regulations apply
Organisation 2
Name
CMAC Group UK Ltd
Id
GB-COH-06054801

Identifier

Scheme
GB-COH
Id
06054801

Address

Street Address
Suite 1, The Globe Centre, St. James Square
Locality
Accrington
Postal Code
BB5 0RE
Country
GB
Country Name
United Kingdom
Region
UKD46

Contact

Roles

supplier

Details

Scale
large
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No

Award information

Award 1
Id
1
Title
TFW0988.00 - Taxi Booking Management Service (Aggregator)
Status
pending
Date
17 Jun 2026, 00:00
Main Procurement Category
services
Above Threshold
Yes
Has Renewal
Yes
Has Options
Yes
Assessment Summaries Date Sent
17 Jun 2026, 00:00

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
60120000
Description
Taxi services
Entry 2
Scheme
CPV
Id
60112000
Description
Public road transport services
Entry 3
Scheme
CPV
Id
60130000
Description
Special-purpose road passenger-transport services
Entry 4
Scheme
CPV
Id
48000000
Description
Software package and information systems
Entry 5
Scheme
CPV
Id
72416000
Description
Application service providers

Delivery locations

Entry 1
Region
UKL
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKK
Country
GB
Country Name
United Kingdom
Entry 3
Region
UKG
Country
GB
Country Name
United Kingdom
Entry 4
Region
UKD
Country
GB
Country Name
United Kingdom

Value

Including VAT
20,880,000
Amount
17,400,000
Currency
GBP

Suppliers

Supplier 1
Id
GB-COH-06054801
Name
CMAC Group UK Ltd

Standstill Period

Ends
30 Jun 2026, 23:59

Contract period

Starts
1 Nov 2026, 00:00
Ends
31 Oct 2028, 23:59
Max Extent Date
31 Oct 2031, 23:59

Renewal

Description
2+1+1+1 - with extension options at TfWRL's discretion.

Options

Description
Please note that the estimated Contract Value of £17,400,000.00 (ex VAT) is not guaranteed and will depend on actual usage in line with the rates submitted at ITT stage. TfW are not committed to spend up to this value.

Related lots

1

Documents

Entry 1
Id
058244-2026
Document Type
awardNotice
Notice Type
UK6
Description
Contract award notice on Find a Tender
Published
19 Jun 2026, 16:23
Format
text/html

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Due
1 Jul 2026, 23:59
Status
scheduled

Recorded locations

  • Buyer location · Pontypridd · UKL15 · CF37 4TH · United Kingdom

Notice and amendment history

3 published notice versions reviewed by ProcuraAxis.

3 VERSIONS
  1. 015221-2026Preliminary market engagement notice on Find a Tender ·
  2. 030601-2026Tender notice on Find a Tender ·
  3. 058244-2026Contract award notice on Find a Tender ·