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PROCUREMENT OPPORTUNITY

WEC Customer Research

The Water Services Regulation Authority · compiled

Tender information last checkedLast checked 30 Sept 2026, 10:26.

Opportunity overview

This contract is for customer research to inform the narrative that can be used by the Delivery Body from the outset - so the WEC can begin its work with a strong understanding of which narratives and messages have resonance with customers, and how that may differ across different customer/ audience groups based on socio-demographics, region, etc.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Walnut Unlimited Limited

Matched by number
Contract value
£90.1k
Awarded
Not supplied
Contract signed
4 Sept 2025
Award ID
062177-2025-PROC.0153-1
Status
active
Identifier
GB-COH 01317137
Location
London, UK, W1F 9AF, United Kingdom

Classification

  • CPV73110000 — Research services

Lots

  • Research and Insights CCS FrameworkValue not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
PROC.0153
Status
complete
Procurement Method
limited
Main Procurement Category
services
Procurement Method Details
Award procedure without prior publication of a call for competition
Why this procedure was chosen
All bidders from CCS Research & Insights Framework were invited to participate

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Id
73110000
Scheme
CPV
Description
Research services

Procedure reasons

Entry 1
Id
D_EXTREME_URGENCY
Scheme
TED_PT_AWARD_CONTRACT_WITHOUT_CALL
Description
Extreme urgency brought about by events unforeseeable for the contracting authority/entity and in accordance with the strict conditions stated in the directive

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
No
Description
Research and Insights CCS Framework

Award criteria

Criteria

Criterion 1
Name
Approach
Type
quality
Description
30
Criterion 2
Name
Timings
Type
quality
Description
10
Criterion 3
Name
Deliverables
Type
quality
Description
10
Criterion 4
Name
Project management
Type
quality
Description
25
Criterion 5
Type
price
Description
25

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKC
Entry 2
Region
UKD
Entry 3
Region
UKE
Entry 4
Region
UKF
Entry 5
Region
UKG
Entry 6
Region
UKH
Entry 7
Region
UKI
Entry 8
Region
UKJ
Entry 9
Region
UKK
Entry 10
Region
UKL

Additional Classifications

Entry 1
Id
73110000
Scheme
CPV
Description
Research services

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-162990
Name
The Water Services Regulation Authority

Roles

buyer

Address

Region
UKG31
Locality
Birmingham
Postal Code
B54UA
Country Name
United Kingdom
Street Address
Ofwat, Centre City Tower, 7 Hill Street

Details

Classifications

Entry 1
Id
NATIONAL_AGENCY
Scheme
TED_CA_TYPE
Description
National or federal agency/office
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Id
PPCX-7855-VXBT
Legal Name
The Water Services Regulation Authority
Scheme Entered
Public procurement organisation number (PPON)

Contact

Name
Evgeny Kheyman
Organisation 2
Id
GB-COH-01317137
Name
Walnut Unlimited Limited

Roles

supplier

Address

Region
UK
Locality
London
Postal Code
W1F 9AF
Country Name
United Kingdom
Street Address
7-11 Lexington St

Details

Scale
sme

Identifier

Id
01317137
Scheme
GB-COH
Legal Name
Walnut Unlimited Limited
Organisation 3
Id
GB-FTS-162991
Name
Water Services Regulation Authority (Ofwat)

Roles

reviewBody

Address

Locality
Birmingham
Postal Code
B5 4UA
Country Name
United Kingdom
Street Address
City Centre Tower, 7 Hill Street

Identifier

Legal Name
Water Services Regulation Authority (Ofwat)

Contact

Telephone
+44 7385555803

Award information

Award 1
Id
062177-2025-PROC.0153-1
Title
WEC Customer Research
Status
active

Suppliers

Supplier 1
Id
GB-COH-01317137
Name
Walnut Unlimited Limited

Related lots

1

Contracts and changes

Entry 1
Id
062177-2025-PROC.0153-1
Title
WEC Customer Research
Status
active
Award ID
062177-2025-PROC.0153-1
Date Signed
5 Sept 2025, 00:00

Value

Amount
90,100
Currency
GBP

Recorded locations

  • Buyer location · Birmingham · UKG31 · B54UA · United Kingdom
  • Delivery location · UKC
  • Delivery location · UKD
  • Delivery location · UKE
  • Delivery location · UKF
  • Delivery location · UKG
  • Delivery location · UKH
  • Delivery location · UKI
  • Delivery location · UKJ
  • Delivery location · UKK
  • Delivery location · UKL

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-05a7fb-2025-10-03T14:11:56+01:00compiled ·