AWARD OUTCOME
What happened
London Borough of Camden directly awarded an integrated community equipment service contract to PROVIDE CARE SOLUTIONS LIMITED. The contract covers equipment supply, maintenance and collection to support independence, hospital discharge and care at home for adults and children.
Published outcomeA single active award and active contract are recorded for PROVIDE CARE SOLUTIONS LIMITED. The contract data explicitly records signing on 22 September 2025.
Market significanceThe £10.33m net contract was awarded under an extreme-urgency direct-award rationale after the previous provider said it would enter liquidation and cease trading.
AWARDED SUPPLIERS AND LOTS
1 supplier record analysed
PROVIDE CARE SOLUTIONS LIMITED
99% confidenceAward 1 · Lots 1 · 10327560 GBP · Active award; active contract
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Award 1 names PROVIDE CARE SOLUTIONS LIMITED as supplier for lot 1. The associated contract records a net value of GBP 10,327,560.
LIFECYCLE
Award or contract stage
Procurement status
99% confidenceComplete
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Tender status is "complete"; lot 1 status is "complete".
Award status
99% confidenceActive
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Award 1 status is "active".
Contract status
99% confidenceActive
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Contract 1 status is "active".
Contract signed
99% confidence22 September 2025
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Contract 1 records dateSigned as 2025-09-22.
Contract period
99% confidence22 September 2025 to 21 September 2027
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Contract 1 period startDate is 2025-09-22 and endDate is 2027-09-21.
VALUES
Published values explained
Contract value, excluding VAT
99% confidence£10,327,560
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Contract 1 value.amount is 10327560 GBP.
Contract value, including VAT
99% confidence£12,393,070
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Contract 1 value.amountGross is 12393070 GBP.
Value allocation
98% confidenceSingle contract value associated with award 1 and lot 1
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Contract 1 is linked to award 1; award 1 relates to lot 1.
TIMELINE
Procurement timeline
Prior provider stated cessation date
93% confidence15 September 2025
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The direct-award rationale states that the existing provider said it would cease trading and cease providing services on 15 September 2025.
Award date
97% confidence17 September 2025
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The supplied award record gives award_date as 2025-09-17.
Contract signature date
99% confidence22 September 2025
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Contract 1 dateSigned is 2025-09-22.
Contract start date
99% confidence22 September 2025
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Contract 1 period startDate is 2025-09-22.
Contract end date
99% confidence21 September 2027
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Contract 1 period endDate is 2027-09-21.
Contract details notice published
99% confidence19 October 2026
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Contract document 098614-2026 has datePublished 2026-10-19.
SCOPE
What was awarded
Service
99% confidenceIntegrated community equipment services
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Tender title is "Integrated Community Equipment Services".
Activities
99% confidenceSupply, maintenance and collection of community-equipment items
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Tender description explicitly lists supply, maintenance and collection.
Service purpose
99% confidenceSupport for independence, hospital discharge and care at home for adults and children
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Tender description states these purposes and user groups.
Procurement category
99% confidenceServices; health and social work services (CPV 85000000)
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Award 1 has mainProcurementCategory "services" and CPV 85000000.
Delivery area
95% confidenceUKI31 (Camden/London area)
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Award item delivery address region is UKI31; buyer is London Borough of Camden.
PROCEDURE
Procedure and competition
Procedure
99% confidenceDirect award
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Tender procurementMethodDetails is "Direct award".
Legal framework
99% confidenceProcurement Act 2023; light-touch regime
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Tender legal basis is 2023/54 and specialRegime is "lightTouch".
Direct-award rationale
98% confidenceExtreme urgency to maintain statutory service continuity after the existing provider notified the Council of liquidation and intended cessation
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The published rationale cites the Care Act 2014 duty, the existing provider's liquidation notice and cessation date, and extreme urgency.
Competition information
99% confidenceInformation not supplied in the published notice
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No bid, tenderer, evaluation or scoring data is supplied.
CONTRACT TERMS
Published contract terms
Base term
99% confidence2 years
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The stated period runs from 22 September 2025 to 21 September 2027.
Extension option
99% confidenceUp to 12 additional months, subject to satisfactory performance
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The renewal description says an additional 12 months may be enacted subject to satisfactory performance.
Maximum stated end date
99% confidence21 September 2028
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Contract 1 maxExtentDate is 2028-09-21.
Above threshold
99% confidenceYes
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Contract 1 aboveThreshold is true.
COMMERCIAL VIEW
Commercial observations
Continuity-driven award
98% confidenceThe published rationale indicates that continuity of critical statutory services was the stated reason for the urgent direct award.
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The rationale says the Council needed urgently to secure continuity following the prior provider's stated liquidation and planned cessation.
Future commissioning context
98% confidenceThe extension is described as allowing time to plan future commissioning intentions in a restricted market.
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This wording appears in the renewal description.
DATA QUALITY
Gaps and source limitations
Notice timing
99% confidenceThe contract details notice was published after the recorded award, signature and start dates.
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Award date is 17 September 2025; signature and start are 22 September 2025; the contract details notice is dated 19 October 2026.
Lot detail
99% confidenceLot 1 is identified but has no published title, description or separate value.
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Lot 1 is supplied without title, description or value fields.
Competition and evaluation data
99% confidenceInformation not supplied in the published notice.
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No tender responses, scores, evaluation narrative or award-comparison information is present.
Supplier identity
99% confidenceVerified against the supplied Companies House number; no source-name mismatch is indicated.
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Supplier verification status is verified, with company-number match to 04331279 and verified name PROVIDE CARE SOLUTIONS LIMITED.
SOURCE DATA LIMITATIONS
Information not supplied in the published notice
- No tender-response count, bidder list, evaluation scores, quality assessment or price breakdown is supplied.
- Lot 1 has no published title, description or individual lot value.
- The direct-award rationale reports the previous provider's intended liquidation and cessation, but does not identify that provider.
- The contract details notice was published on 19 October 2026, after the recorded award, signature and contract start dates.
- No published information states whether the optional 12-month extension will be used.
MARKET THEMES
Relevant award themes
London Borough of CamdenProvide Care Solutions LimitedIntegrated Community Equipment Servicescommunity equipmentdirect awardProcurement Act 2023
COMMON QUESTIONS
About this award
Who won Camden's Integrated Community Equipment Services contract?
PROVIDE CARE SOLUTIONS LIMITED won award 1 for lot 1.
What is the contract value?
The published contract value is £10,327,560 excluding VAT and £12,393,070 including VAT.
When does the contract run?
The base term runs from 22 September 2025 to 21 September 2027. A further 12 months may be enacted, with a maximum stated end date of 21 September 2028.
Why was the contract directly awarded?
Camden's published rationale cites extreme urgency to preserve continuity after the existing provider notified the Council that it was entering liquidation and would cease trading.
ProcuraAxis award analysis supplements, but does not replace, the official award notice, contract data or procurement documents. “Awarded” does not by itself prove that a contract has been signed.