Gateshead extra-care support contract awarded to Hales Group Limited

Tender information last checkedLast checked 8 Oct 2026, 18:12.

Opportunity overview

Gateshead Council has reviewed and recommissioned the care and support contract for Angel and Callendar Court Extra Care settings. Angel Court is a 45 two bed scheme located in Harlow Green with the registered housing provider being the Council. Callendar Court is a 40 one bed and two bed scheme located in Beacon Lough Estate. As a borough, Gateshead have an increasing ageing population. In addition, the number of people living with dementia is also increasing. There is a need to ensure the new care and support contract is able to support this increasing need, with the ethos of supporting residents to remain independent, remain in their own home and reduce the reliance on residential care.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

HALES GROUP LIMITED

Matched by number

Published award value: £8.3m
Awarded: 27 Apr 2026
Award ID: 1
Status: active
Identifier: GB-COH 03756814
Location: Peterborough, UKH11, PE1 5TX, United Kingdom

Classification

No classification was supplied.

Lots

Lot 1Value not stated

Documents and notices

Contract details notice on Find a TenderOpen source ↗
contractSignedOpen source ↗

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id: SC016
Status: complete
Procurement Method: open
Procurement Method Details: Open procedure

Legal basis

Id: 2023/54
Scheme: UKPGA
Uri: https://www.legislation.gov.uk/ukpga/2023/54/contents ↗

Special regime

lightTouch

Lots and requirements

Entry 1

Id: 1
Status: complete

Published documents

Entry 1

Id: conflictOfInterest
Document Type: conflictOfInterest
Description: Not published

Buyer, suppliers and contacts

Organisation 1

Name: Gateshead Borough Council
Id: GB-UKPRN-10002639

Identifier

Scheme: GB-UKPRN
Id: 10002639

Additional Identifiers

Entry 1

Scheme: GB-PPON
Id: PPGY-1151-NJQN

Address

Street Address: Civic Centre, Regent Terrace
Locality: Gateshead
Postal Code: NE8 1HH
Country: GB
Country Name: United Kingdom
Region: UKC22

Contact

Email: ashleighbillingham@gateshead.gov.uk

Roles

buyer

Details

Url: https://www.gateshead.gov.uk/article/31230/Learning-and-Skills ↗

Classifications

Entry 1

Scheme: UK_CA_TYPE
Id: publicAuthoritySubCentralGovernment
Description: Public authority - sub-central government

Organisation 2

Name: HALES GROUP LIMITED
Id: GB-COH-03756814

Identifier

Scheme: GB-COH
Id: 03756814

Additional Identifiers

Entry 1

Scheme: GB-PPON
Id: PYDT-3863-XXJM

Address

Street Address: 10 Flag Business Exchange, Vicarage Farm Road
Locality: Peterborough
Postal Code: PE1 5TX
Country: GB
Country Name: United Kingdom
Region: UKH11

Contact

Email: tenders@halesgroup.co.uk

Roles

supplier

Details

Url: http://www.halescare.co.uk ↗
Scale: large
Vcse: No
Public Service Mission Organization: No
Sheltered Workshop: No

Award information

Award 1

Id: 1
Status: active
Main Procurement Category: services

Items

Item 1

Id: 1
Related Lot: 1

Additional Classifications

Entry 1

Scheme: CPV
Id: 85000000
Description: Health and social work services

Delivery locations

Entry 1

Region: UKC2
Country: GB
Country Name: United Kingdom

Suppliers

Supplier 1

Id: GB-COH-03756814
Name: HALES GROUP LIMITED

Related lots

Contracts and changes

Entry 1

Id: 1
Award ID: 1
Title: Contract for the Provision of Care and Support for Extra Care Services (Angel and Callendar Court)
Status: active
Has Renewal: Yes
Above Threshold: Yes
Date Signed: 26 May 2026, 00:00

Period

Starts: 24 Aug 2026, 00:00
Ends: 24 Aug 2030, 23:59
Max Extent Date: 21 Aug 2033, 23:59

Renewal

Description: 48 months with the option to extend up to 36 months

Value

Including VAT: 8,339,935
Amount: 8,339,935
Currency: GBP

Documents

Entry 1

Id: A-23802
Document Type: contractSigned
Url: https://www.find-tender.service.gov.uk/Notice/Attachment/A-23802 ↗
Format: application/x-zip-compressed

Entry 2

Id: 095415-2026
Document Type: contractNotice
Notice Type: UK7
Description: Contract details notice on Find a Tender
Url: https://www.find-tender.service.gov.uk/Notice/095415-2026 ↗
Published: 8 Oct 2026, 17:02
Format: text/html

Recorded locations

Buyer location · Gateshead · UKC22 · NE8 1HH · United Kingdom

Notice and amendment history

3 published notice versions reviewed by ProcuraAxis.

3 VERSIONS

006910-2026Tender notice on Find a Tender · 27 Jan 2026, 09:33
038783-2026Contract award notice on Find a Tender · 28 Apr 2026, 16:23
095415-2026Contract details notice on Find a Tender · 8 Oct 2026, 17:02

PROCURAAXIS AWARD ANALYSIS

Award outcome intelligence

Evidence-bound analysis of the published award appears below the official tender and award information.

ANALYSIS PREVIEW

Award intelligence at a glance

Gateshead Borough Council awarded Hales Group Limited a contract to provide care and support at Angel Court and Callendar Court extra-care settings in Gateshead. The contract is stated as signed, with a four-year initial term starting on 24 August 2026 and an extension option of up to 36 months.

Published outcome signals

Tender notice published27 January 2026Evidence: Release history records a Tender notice on Find a Tender dated 2026-01-27.
Award announced28 April 2026Evidence: Award record lists award_date as 2026-04-28; release history records a Contract award notice on that date.
Contract signed26 May 2026Evidence: Contract data explicitly provides dateSigned: 2026-05-26 and includes a document classified as contractSigned.

97% approved-analysis confidence1 supplier record analysed3 source limitations

SOURCE AND FRESHNESS

Traceable procurement data

Source: Find a Tender
Notice reference: 095415-2026
OCID: ocds-h6vhtk-0500db
First published: 28 Apr 2026
Last checked: 8 Oct 2026, 18:12
Notice versions reviewed: 3

View Find a Tender notice ↗

HOW THIS WAS PREPARED

Approved, evidence-bound analysis

ProcuraAxis structures information found in published procurement records, checks the result for consistency and publishes only approved analysis. Confidence describes the completeness and consistency of the available source information; it is not a guarantee of eligibility or contract award.

Analysis status: Approved for publication
Analysed: 8 Oct 2026

Read the analysis methodology →

AWARD OUTCOME

What happened

Published outcome

One active award for lot 1 was made to Hales Group Limited under an open, light-touch procedure. The published contract value is £8,339,935 gross.

Market significance

This is a substantial local authority extra-care services contract supporting two schemes and a stated policy aim of helping residents remain independent at home.

AWARDED SUPPLIERS AND LOTS

1 supplier record analysed

HALES GROUP LIMITED

99% confidence

Award 1 · Lots 1 · 8339935 GBP · active

View supporting evidence

Award 1 identifies supplier GB-COH-03756814 as HALES GROUP LIMITED and relates to lot 1. Supplier identity is verified by company number 03756814. The £8,339,935 value is published for the single award/contract.

LIFECYCLE

Award or contract stage

Tender notice published

98% confidence

27 January 2026

View supporting evidence

Release history records a Tender notice on Find a Tender dated 2026-01-27.

Award announced

98% confidence

28 April 2026

View supporting evidence

Award record lists award_date as 2026-04-28; release history records a Contract award notice on that date.

Contract signed

99% confidence

26 May 2026

View supporting evidence

Contract data explicitly provides dateSigned: 2026-05-26 and includes a document classified as contractSigned.

Contract start

99% confidence

24 August 2026

View supporting evidence

Contract period startDate is 2026-08-24.

Initial contract end

99% confidence

24 August 2030

View supporting evidence

Contract period endDate is 2030-08-24T23:59:59+01:00.

Maximum possible end

98% confidence

21 August 2033

View supporting evidence

Contract maxExtentDate is 2033-08-21T23:59:59+01:00; renewal text states an option to extend up to 36 months.

VALUES

Published values explained

Published contract value

99% confidence

£8,339,935 gross

View supporting evidence

Contract value records amountGross £8,339,935 and currency GBP; award 1 reports the same value.

Value allocation

96% confidence

Single-award value; no separate lot-level value published

View supporting evidence

The notice contains one award, one supplier and one lot, while lot 1 has no standalone value.

TIMELINE

Procurement timeline

Award date

98% confidence

28 April 2026

View supporting evidence

Award 1 lists award_date 2026-04-28.

Signing date

99% confidence

26 May 2026

View supporting evidence

Contract dateSigned is 2026-05-26.

Service commencement

99% confidence

24 August 2026

View supporting evidence

Contract period startDate is 2026-08-24.

Initial term

98% confidence

48 months

View supporting evidence

Renewal description states “48 months with the option to extend up to 36 months”; stated start and end dates support a four-year initial period.

SCOPE

What was awarded

Requirement

99% confidence

Care and support services for Angel Court and Callendar Court extra-care settings

View supporting evidence

Tender and contract title and description identify care and support for the two named settings.

Angel Court

96% confidence

45 two-bed scheme in Harlow Green

View supporting evidence

Published description states Angel Court is a 45 two-bed scheme in Harlow Green, with the Council as registered housing provider.

Callendar Court

96% confidence

40 one- and two-bed scheme in Beacon Lough Estate

View supporting evidence

Published description states Callendar Court is a 40 one-bed and two-bed scheme in Beacon Lough Estate.

Service classification

99% confidence

Health and social work services (CPV 85000000)

View supporting evidence

Award item lists CPV 85000000, Health and social work services.

Delivery area

95% confidence

UKC2, United Kingdom

View supporting evidence

Award delivery address is recorded as region UKC2.

PROCEDURE

Procedure and competition

Procedure

99% confidence

Open procedure

View supporting evidence

Tender data states procurementMethod open and procurementMethodDetails Open procedure.

Regime

99% confidence

Light-touch

View supporting evidence

Tender specialRegime lists lightTouch.

Lots

99% confidence

One completed lot

View supporting evidence

Tender lists lot 1 with status complete; award 1 is related to lot 1.

Competition information

99% confidence

Bidder count and evaluation results not published in the supplied notice data

View supporting evidence

No bid count, tenderer list, scoring, or evaluation outcome is supplied.

CONTRACT TERMS

Published contract terms

Contract status

99% confidence

Active

View supporting evidence

Contract 1 status is active; award 1 status is active.

Initial term

99% confidence

24 August 2026 to 24 August 2030

View supporting evidence

Contract period supplies these start and end dates.

Extension provision

99% confidence

Option to extend by up to 36 months

View supporting evidence

Contract hasRenewal is true and renewal description states an option to extend up to 36 months.

Maximum duration

98% confidence

Up to approximately seven years, ending no later than 21 August 2033

View supporting evidence

The stated four-year term and up-to-36-month extension align with maxExtentDate of 2023-08-21.

COMMERCIAL VIEW

Commercial observations

Contract structure

97% confidence

A single supplier is appointed for one lot covering both named extra-care settings.

View supporting evidence

One award names one supplier and is linked to the sole published lot; the scope names Angel Court and Callendar Court.

Addressable service need

96% confidence

The buyer links the requirement to population ageing, dementia prevalence and independent living.

View supporting evidence

These drivers are stated in the published requirement description.

Pricing transparency

98% confidence

Only an aggregate gross contract value is published; no unit rates or service-volume breakdown is supplied.

View supporting evidence

Contract data gives a total gross value but contains no pricing schedule or volume data.

ANALYSIS QUALITY

97%overall confidence

Confidence reflects the completeness and consistency of the published award data.

Reference: ocds-h6vhtk-0500db
Analysed: 8 Oct 2026

APPROVED AWARD ANALYSIS

BUYER CONTEXT

Buyer context

Buyer

99% confidence

Gateshead Borough Council

View supporting evidence

Buyer party is named Gateshead Borough Council.

Buyer type

99% confidence

Sub-central government public authority

View supporting evidence

Buyer classification is publicAuthoritySubCentralGovernment.

Commissioning context

96% confidence

Recommissioning prompted by an ageing population and increasing dementia prevalence

View supporting evidence

The description states the Council reviewed and recommissioned the service in response to these needs.

Intended service outcome

98% confidence

Support residents to remain independent in their own homes and reduce reliance on residential care

View supporting evidence

This intention is explicitly stated in the description.

SUPPLIER CONTEXT

Supplier context

Awarded supplier

99% confidence

HALES GROUP LIMITED (company number 03756814)

View supporting evidence

Supplier is identified by GB-COH-03756814; verification matched the source company number to Hales Group Limited.

Supplier identity

99% confidence

Verified

View supporting evidence

Supplier verification status is verified using company-number matching, with verified company name HALES GROUP LIMITED.

Published supplier scale

95% confidence

Large

View supporting evidence

Supplier party details classify the supplier scale as large.

RENEWAL OUTLOOK

Renewal outlook

Earliest renewal decision point

91% confidence

Estimated around August 2030

View supporting evidence

The initial contract end date is 24 August 2030 and the contract includes an extension option. This is an estimate based on the published end date, not a procurement forecast.

Extension ceiling

99% confidence

Up to 36 months; maximum stated end date 21 August 2033

View supporting evidence

Renewal description and maxExtentDate provide these limits.

DATA QUALITY

Gaps and source limitations

Publication basis

99% confidence

Contract details are supported by an explicit signed date and a contractSigned document classification.

View supporting evidence

Contract dateSigned is 2026-05-26; documents include A-23802 with documentType contractSigned.

Lot detail

99% confidence

Lot 1 has no published title, description or individual value.

View supporting evidence

The supplied lot record contains null title, description and value fields.

Information not supplied in the published notice

99% confidence

Tender deadline, bid count, tenderer identities, evaluation methodology, scores, pricing breakdown and detailed service volumes are not supplied.

View supporting evidence

These fields are absent from the supplied records.

Date consistency

97% confidence

The initial end date is 24 August 2030, while the maximum extension date is 21 August 2033; the maximum date is three days short of a full additional 36 months from the stated initial end.

View supporting evidence

Contract period endDate is 2030-08-24; maxExtentDate is 2033-08-21; renewal text says up to 36 months.

SOURCE DATA LIMITATIONS

Information not supplied in the published notice

Lot 1 is not given a standalone title, description or value in the supplied notice data.
Information not supplied in the published notice includes bid count, other tenderers, evaluation scores, award rationale, pricing breakdown, service volumes and tender deadline.
The maximum end date of 21 August 2033 is three days earlier than a literal 36-month addition to the stated initial end date of 24 August 2030; both source fields are reported without resolving the discrepancy.

MARKET THEMES

Relevant award themes

COMMON QUESTIONS

About this award

Who won the Gateshead extra-care services contract?

Hales Group Limited, company number 03756814, is the verified awarded supplier.

What is the published contract value?

The published gross contract value is £8,339,935.

When does the contract run?

The initial term runs from 24 August 2026 to 24 August 2030, with an option to extend up to 36 months and a stated maximum end date of 21 August 2033.

What services are covered?

Care and support services for Angel Court and Callendar Court extra-care settings in Gateshead.

ProcuraAxis award analysis supplements, but does not replace, the official award notice, contract data or procurement documents. “Awarded” does not by itself prove that a contract has been signed.

Contract for the Provision of Care and Support for Extra Care Services (Angel and Callendar Court)

Opportunity overview

Awarded to

HALES GROUP LIMITED

Classification

Lots

Documents and notices

Published notice details

Scope, procedure and submissions

Legal basis

Special regime

Lots and requirements

Published documents

Buyer, suppliers and contacts

Identifier

Additional Identifiers

Address

Contact

Roles

Details

Classifications

Identifier

Additional Identifiers

Address

Contact

Roles

Details

Award information

Items

Additional Classifications

Delivery locations

Suppliers

Related lots

Contracts and changes

Period

Renewal

Value

Documents

Recorded locations

Notice and amendment history

Award intelligence at a glance

Published outcome signals

Traceable procurement data

Approved, evidence-bound analysis

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