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PROCUREMENT OPPORTUNITY

The provision of licences and support of ICCS Cortex

The Police, Fire and Crime Commissioner for Northamptonshire · Transparency notice on Find a Tender

Tender information last checkedLast checked 29 Sept 2026, 23:29.

Opportunity overview

The Provision of licence and support/maintenance of ICCs Cortex for Northamptonshire Police

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

ZETRON LIMITED

Matched by number
Published award value
£462k
Awarded
31 Mar 2025
Award ID
1
Status
active
Identifier
GB-COH 14700366
Location
Hull, UKE11, HU1 1RR, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-04fa93
Status
complete
Published risks
During the term of the contract the following risks have been identified: 1) the need to replace hardware associated with the provision if it cannot be fixed through support and maintenance 2) the need to upgrade the software during the term to keep up with the N1 support structure to ensure operational resilience Whilst some budget has been provisioned for this within the contract value, there may be a requirement for further activity if the above risks occur more frequently. Additional risks include: - switchover of airwave provision to ESN. Due to the national programme of delivery there may be some required activity to mitigate risks and to ensure operational resilience during switchover to ensure public and officer safety.
Procurement Method
direct
Procurement Method Details
Direct award
Why this procedure was chosen
The Provision of licence and support/maintenance of ICCs Cortex software and hardware for Northamptonshire Police utilising Regulation 41 of the Procurement Act 2023- Direct award in special cases. The software is a critical provision for Northamptonshire Police as it facilitates the airwave link between the force control room and officers in the field. The Procurement Act 2023 Section 41 allows for direct award in special cases to a supplier who is not an excluded supplier. Schedule 5 of the Procurement Act 2023 outlines the circumstances on which the Authority can utilise Section 41. Having considered the circumstances in Schedule 5, it is ascertained that paragraphs 5, 6 and 7 apply due to the technical requirement for Zetron to provide the licences and support/maintain their own software. In addition, a change in supplier would create duplication or disproportionate technical difficulties for this critical system.

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure reasons

Entry 1
Id
singleSuppliersIntellectualPropertyExclusiveRights
Entry 2
Id
singleSuppliersTechnicalReasons

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Description
Not published
Document Type
conflictOfInterest

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PQZB-4253-GCQD
Name
The Police, Fire and Crime Commissioner for Northamptonshire

Roles

buyer

Address

Region
UKF25
Country
GB
Locality
Wellingborough
Postal Code
NN8 6GS
Country Name
United Kingdom
Street Address
Darby House, Darby Close, Park Farm Industrial Estate

Details

Classifications

Entry 1
Id
publicAuthoritySubCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - sub-central government

Identifier

Id
PQZB-4253-GCQD
Scheme
GB-PPON

Contact

Organisation 2
Id
GB-COH-14700366
Name
ZETRON LIMITED

Roles

supplier

Address

Region
UKE11
Country
GB
Locality
Hull
Postal Code
HU1 1RR
Country Name
United Kingdom
Street Address
Minster Corner

Details

Vcse
No
Scale
sme
Sheltered Workshop
No
Public Service Mission Organization
No

Identifier

Id
14700366
Scheme
GB-COH

Contact

Additional Identifiers

Entry 1
Id
PTHJ-5182-ZDTM
Scheme
GB-PPON

Award information

Award 1
Id
1
Date
1 Apr 2025, 00:00
Title
The provision of licences and support for ICCs Cortex
Status
active
Above Threshold
Yes
Main Procurement Category
goods

Items

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKF
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKF
Country
GB
Country Name
United Kingdom
Entry 3
Region
UKF
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
48000000
Scheme
CPV
Description
Software package and information systems
Entry 2
Id
72253000
Scheme
CPV
Description
Helpdesk and support services

Value

Amount
461,962.05
Currency
GBP
Including VAT
554,354.46

Documents

Entry 1
Id
011977-2025
Format
text/html
Notice Type
UK5
Description
Transparency notice on Find a Tender
Document Type
awardNotice
Published
31 Mar 2025, 12:05
Entry 2
Id
012488-2025
Format
text/html
Notice Type
UK6
Description
Contract award notice on Find a Tender
Document Type
awardNotice
Published
2 Apr 2025, 12:27

Suppliers

Supplier 1
Id
GB-COH-14700366
Name
ZETRON LIMITED

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Status
scheduled
Due
13 Apr 2025, 23:59

Related lots

1

Contract period

Ends
13 Apr 2028, 23:59
Starts
14 Apr 2025, 00:00

Standstill Period

Ends
11 Apr 2025, 23:59

Additional Procurement Categories

services

Contracts and changes

Entry 1
Id
1
Title
The provision of licences and support for ICCs Cortex
Status
active
Award ID
1
Date Signed
11 Apr 2025, 00:00
Above Threshold
Yes
No Agreed Metrics Rationale
KPIs to be agreed during the initial contract period in line with the supplier SLAs

Value

Amount
461,962.05
Currency
GBP
Including VAT
554,354.46

Period

Ends
13 Apr 2028, 23:59
Starts
14 Apr 2025, 00:00

Documents

Entry 1
Id
023026-2025
Format
text/html
Notice Type
UK7
Description
Contract details notice on Find a Tender
Document Type
contractNotice
Published
20 May 2025, 10:13

Recorded locations

  • Buyer location · Wellingborough · UKF25 · NN8 6GS · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04fa93-2025-05-20T10:13:49+01:00Transparency notice on Find a Tender ·