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PROCUREMENT OPPORTUNITY

Provision of Hard FM Services

National Galleries of Scotland · compiled

Tender information last checkedLast checked 29 Sept 2026, 20:27.

Opportunity overview

National Galleries Scotland (NGS) wish to award a term contract for the Provision of Hard FM Services to a single Contractor. The scope of the contract is a term contract for the provision of Hard Facilities Management Services for the National Galleries of Scotland estate, which comprises 4 public gallery buildings and storage facilities across the city of Edinburgh. The Hard Facilities Management Services included in the scope are: Managed Services, Mechanical, Electrical and Plumbing (MEP) Repairs and Maintenance; and Building Repairs and Maintenance. Stage 2 Tender documents are provided for INFORMATION, GUIDANCE & TRANSPARENCY ONLY. Stage 2 documents are in draft and may be subject to change prior to Invitation to Tender. The Contractor must have a clear understanding of the contract requirements and the organisational needs of NGS. NEC4 Term Service Contract will be used. It is a requirement that the Contractor as a minimum, hold or commit to obtain prior to the award of contract, a valid Cyber Essentials Basic Certification (or equivalent) in place throughout the duration of the contract. Baseline Personnel Security Standards are required under the contract. All operatives who will be working on NGS sites will be required to hold valid basic disclosure certification. There is no commitment to a minimum spend over the duration of the contract. Under this agreement, no minimum spend is guaranteed. The agreement will be non-exclusive i.e., NGS reserves the right, in certain circumstances, to procure out with the Contract Agreement, as and when required. In the event of unsatisfactory performance by the successful Contractor and the termination of the contract by either party, NGS reserves the right to negotiate the continuance of the services with the second and third placed Contractors.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Contract value
£7.4m
Awarded
Not supplied
Contract signed
26 Aug 2025
Award ID
060941-2025-EST/HFM/2024-1
Status
active
Location
Stirling, UKM, FK9 4TZ, United Kingdom

Classification

  • CPV79993000 — Building and facilities management services
  • CPV50000000 — Repair and maintenance services
  • CPV50116100 — Electrical-system repair services
  • CPV50531200 — Gas appliance maintenance services
  • CPV50532000 — Repair and maintenance services of electrical machinery, apparatus and associated equipment
  • CPV50710000 — Repair and maintenance services of electrical and mechanical building installations
  • CPV50711000 — Repair and maintenance services of electrical building installations
  • CPV71314100 — Electrical services
  • CPV79993100 — Facilities management services
  • CPV90650000 — Asbestos removal services

Lots

  • The procurement will be conducted through the use of the Restricted Procedure. The SPD will be used as a downsizing tool in this procedure. It is the intention of NGS to shortlist a maximum of 6 Contractors but NGS reserves the right to invite in excess of this number of Contractors in the event of a tie. Economic Operators may be excluded from this competition if they are in any of the situations referred to in Regulation 58 of the Public Contracts (Scotland) Regulations 2015. The objective criteria for shortlisting candidates is detailed under section III of this Contract Notice. Stage 1 Bidder Instructions have been uploaded to the portal for Bidder assistance. DRAFT Stage 2 Tender documents have been uploaded to the portal. This is for INFORMATION, GUIDANCE & TRANSPARENCY ONLY as to the requirements of the contract and the procurement process. This information is draft and may be subject to change prior to Invitation to Tender. Bidders should satisfy themselves that they can fulfil the contract requirements prior to completing the SPD. Note that it is the opinion of NGS that TUPE may apply to the award of the Contract. Further TUPE information will be provided during Stage 2 of the tender competition. Additional information: All Stage 2 Tenderers will be invited to provide a tender presentation. Full details will be provided in the Invitation to Tender (ITT) document.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
EST/HFM/2024
Status
complete
Has Recurrence
Yes
Procurement Method
selective
Main Procurement Category
services
Procurement Method Details
Restricted procedure

Covered By

GPA

Legal basis

Id
32014L0024
Scheme
CELEX

Recurrence

Description
NGS may re-let this this Contract prior to the end of the initial 5 year period. A Contract Notice will be published circa 12-18 months prior to the end of the initial period. If not, the option to extend will be used.

Second Stage

Invitation Date
17 Mar 2025, 00:00

Tender Period

Ends
7 Feb 2025, 12:00

Communication

Contract terms

Performance Terms
As detailed in the tender and contract documents.

Classification

Id
79993000
Scheme
CPV
Description
Building and facilities management services

Submission terms

Languages

en

Bid Validity Period

Duration In Days
270

Submission Method

electronicSubmission

Other Requirements

Requires Staff Names And Qualifications
Yes

Selection criteria

Criteria

Criterion 1
Type
suitability
Description
Q4A1a 'Enrolment in a Relevant Professional Register', Q4A1b 'Enrolment in a Trade Register', Q4A.2a 'Authorisation of Particular Organisation Needed' and Q4A.2b'Membership of a Particular Organisation Needed' have been included in the SPD. Bidders must confirm whether this is applicable to them. If applicable, each question will be scored on a Pass/Fail basis. If the Bidder is required by their country of establishment, to have enrolment in a Professional Register, Trade Register, authorisation and/or membership of a particular organisation that the Bidder has not attained, the response will be deemed a 'Fail'. Any Bidder scoring a 'Fail' mark will be disqualified from the competition.

Applies To

supplier
Criterion 2
Type
economic
Minimum
Q4B5a - Professional Risk Indemnity at 10,000,000 GBP for any one occurrence or series of occurrences arising out of any one event. Q4B5b - Employer's (Compulsory) Liability at 10,000,000 GBP for any one occurrence or series of occurrences arising out of any one event. Q4B5c - Public Liability Insurance at 10,000,000 GBP for any one occurrence or series of occurrences arising out of any one event. Q4B5c - Cyber Liability Insurance (First & Third Party cover) at 1,000,000 GBP in the aggregate. N.B. We recognise there has been a hardening of the insurance market and accordingly may be willing to consider alternative insurance provisions/conditions. If Bidders cannot commit to obtain the insurance requirements outlined in the SPD, they must complete the 'Notification of Alternative Insurance Provisions' form uploaded to the Portal and return prior to the Stage 1 deadline. The Bidder’s Stage 1 insurance commitments cannot be later amended at any stage in the tender competition or contract award. Q4B6 (i) Provision of Financial Ratio: Profit before interest and taxation (factual and identified within financial statements. Ratio to be greater than 1GBP. Bidders are to submit evidence of calculation. Q4B6 (ii) Provision of Financial Ratio: Net Current Assets (current assets divided by current liabilities). Ratio to be greater than 1:1 i.e. must be positive. Bidders are to submit evidence of calculation. Q4B6 (iii) Bidders shall include copies of their filed accounts (full details provided with in the online SPD). Q4B6 (iv) Parent Company Guarantee or Performance Bond (full details provided with in the online SPD). Requirement only required in the event a Bidder should fail in relation to the financial ratios or be unable to provide any of the information required.
Description
Q4B5a - Insurance - Professional Risk Indemnity Q4B5b - Insurance - Employer's (Compulsory) Liability Q4B5c - Insurance - Public Liability Insurance & Cyber Liability Insurance Q4B6 - Other Economic or Financial Requirements

Applies To

supplier
Criterion 3
Type
technical
Minimum
All information including question scoring methodology is contained in the 'Stage 1 - Technical & Professional Ability Scored Selection Criteria' document uploaded to the portal.
Description
Bidders must refer to the document 'Stage 1 - Technical & Professional Ability Scored Selection Criteria' uploaded to the portal. The document contains the objective scored criteria which will be used to shortlist Stage 1 Bidders. The document contains questions in respect of Technical & Professional Ability for which Bidders must provide a response. There are three sections containing scored questions: Section 1 - Evidence of Capability, Capacity & Performance - Weighting 60% Section 2 - People Management - Weighting 20% Section 3 - Service Approach - Weighting 20% Each section contains individual questions. A minimum score is applied to some questions. Please refer to the 'Stage 1 - Technical & Professional Ability Scored Selection Criteria' for full details. Q4D.1 Quality Assurance (including Health & Safety Procedures) & Q4D.2 Environmental Management of the SPD are included under selection criteria in the SPD. The six highest scoring Bidders will be shortlisted to the Invitation to Tender (Stage 2).

Applies To

supplier

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
Yes
Has Renewal
Yes
Description
The procurement will be conducted through the use of the Restricted Procedure. The SPD will be used as a downsizing tool in this procedure. It is the intention of NGS to shortlist a maximum of 6 Contractors but NGS reserves the right to invite in excess of this number of Contractors in the event of a tie. Economic Operators may be excluded from this competition if they are in any of the situations referred to in Regulation 58 of the Public Contracts (Scotland) Regulations 2015. The objective criteria for shortlisting candidates is detailed under section III of this Contract Notice. Stage 1 Bidder Instructions have been uploaded to the portal for Bidder assistance. DRAFT Stage 2 Tender documents have been uploaded to the portal. This is for INFORMATION, GUIDANCE & TRANSPARENCY ONLY as to the requirements of the contract and the procurement process. This information is draft and may be subject to change prior to Invitation to Tender. Bidders should satisfy themselves that they can fulfil the contract requirements prior to completing the SPD. Note that it is the opinion of NGS that TUPE may apply to the award of the Contract. Further TUPE information will be provided during Stage 2 of the tender competition. Additional information: All Stage 2 Tenderers will be invited to provide a tender presentation. Full details will be provided in the Invitation to Tender (ITT) document.

Options

Description
The nature of Facilities Management can be complex, variable and in flux. There may be a need over the Contract term to allow NGS to remove, amend or change the buildings and structures of their estate including on a temporary, emergency and short/medium term basis and therefor, vary the contract accordingly, including the overall value of the Contract. NGS reserve the right to award a public contract following the negotiated procedure without prior publication in terms of Regulation 33(8) of the Public Contracts (Scotland) Regulations 2015. Further information is included in the Invitation to Tender (ITT) document. NGS reserves the right to issue a contract modification in terms of Regulation 72 of the Public Contracts (Scotland) Regulations 2015.

Renewal

Description
The Contract duration will be for an initial 60-month period, with the option to extend by a variable period of up to an additional 24 months, resulting in a maximum possible Contract duration of 84 months.

Second Stage

Maximum Candidates
6

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
60
Criterion 2
Type
price
Description
40

Contract period

Duration In Days
1,800

Submission terms

Variant Policy
allowed

Selection criteria

Description
Stage 1 Bidders must refer to the 'Stage 1 - Bidder's Instructions' document and 'Stage 1 - Technical & Professional Ability Scored Selection Criteria' document uploaded to the portal.

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKM75
Entry 2
Region
UKM75
Entry 3
Region
UKM75

Additional Classifications

Entry 1
Id
79993100
Scheme
CPV
Description
Facilities management services
Entry 2
Id
50000000
Scheme
CPV
Description
Repair and maintenance services
Entry 3
Id
90650000
Scheme
CPV
Description
Asbestos removal services
Entry 4
Id
50531200
Scheme
CPV
Description
Gas appliance maintenance services
Entry 5
Id
50116100
Scheme
CPV
Description
Electrical-system repair services
Entry 6
Id
50532000
Scheme
CPV
Description
Repair and maintenance services of electrical machinery, apparatus and associated equipment
Entry 7
Id
50710000
Scheme
CPV
Description
Repair and maintenance services of electrical and mechanical building installations
Entry 8
Id
50711000
Scheme
CPV
Description
Repair and maintenance services of electrical building installations
Entry 9
Id
71314100
Scheme
CPV
Description
Electrical services

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-3913
Name
National Galleries of Scotland

Roles

buyer
centralPurchasingBody

Address

Region
UKM75
Locality
Edinburgh
Postal Code
EH4 3DS
Country Name
United Kingdom
Street Address
National Galleries of Scotland, 73 Belford Road

Details

Classifications

Entry 1
Id
BODY_PUBLIC
Scheme
TED_CA_TYPE
Description
Body governed by public law
Entry 2
Id
08
Scheme
COFOG
Description
Recreation, culture and religion

Identifier

Legal Name
National Galleries of Scotland

Contact

Telephone
+44 1316246374
Organisation 2
Id
GB-FTS-10275
Name
Edinburgh Sheriff Court

Roles

reviewBody

Address

Locality
EDINBURGH
Postal Code
EH1 1LB
Country Name
United Kingdom
Street Address
Sheriff Court House, 27 Chambers Street

Details

Identifier

Legal Name
Edinburgh Sheriff Court

Contact

Telephone
+44 1312252525
Organisation 3
Id
GB-FTS-27809
Name
Robertson Facilities Management (FM)

Roles

supplier

Address

Region
UKM
Locality
Stirling
Postal Code
FK9 4TZ
Country Name
United Kingdom
Street Address
Castle Business Park

Details

Scale
large

Identifier

Legal Name
Robertson Facilities Management (FM)

Contact

Telephone
+44 1786431600

Award information

Award 1
Id
060941-2025-EST/HFM/2024-1
Status
active

Suppliers

Supplier 1
Id
GB-FTS-27809
Name
Robertson Facilities Management (FM)

Related lots

1

Contracts and changes

Entry 1
Id
060941-2025-EST/HFM/2024-1
Status
active
Award ID
060941-2025-EST/HFM/2024-1
Date Signed
27 Aug 2025, 00:00

Value

Amount
7,448,674
Currency
GBP

Recorded locations

  • Buyer location · Edinburgh · UKM75 · EH4 3DS · United Kingdom
  • Delivery location · UKM75

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04c7f7-2025-09-30T14:55:24+01:00compiled ·