Nursing and Midwifery Council awards TOPdesk Cloud Software contract

Tender information last checkedLast checked 14 Oct 2026, 10:16.

Opportunity overview

TOPdesk Engaged package (100 licensed agents) and Microsoft Endpoint Manager (100) for an initial 24-month term, with one optional 12-month extension

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

TOPdesk UK lTd

Matched by number

Published award value: £116.6k
Awarded: 11 Oct 2026
Award ID: ocds-b5fd17-fae7f963-963a-4348-82d3-81dfef65cf00-1
Status: active
Identifier: GB-COH 05396062

Classification

CPV72000000 — IT services: consulting, software development, Internet and support

Documents and notices

Awarded contract notice on Contracts FinderOpen source ↗

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id: NMC - 1113
Status: complete
Procurement Method: selective
Procurement Method Details: Call-off from a framework agreement
Main Procurement Category: services

Classification

Scheme: CPV
Id: 72000000
Description: IT services: consulting, software development, Internet and support

Tender Period

Ends: 10 Jun 2026, 17:00

Contract period

Starts: 1 Nov 2026, 00:00
Ends: 31 Oct 2029, 23:59

Suitability

Sme: Yes
Vcse: No

Items and delivery

Item 1

Id: 1

Delivery locations

Entry 1

Postal Code: W1B 1PZ

Buyer, suppliers and contacts

Organisation 1

Id: GB-SRS-sid4gov.cabinetoffice.gov.uk/FxGd77hQ
Name: Nursing And Midwifery Council

Identifier

Legal Name: Nursing And Midwifery Council
Scheme: GB-SRS
Id: sid4gov.cabinetoffice.gov.uk/FxGd77hQ

Address

Street Address: 23 Portland Place
Locality: LONDON
Postal Code: W1B1PZ
Country Name: England

Contact

Email: procurement@nmc-uk.org

Roles

buyer

Organisation 2

Id: GB-COH-05396062
Name: TOPdesk UK lTd

Identifier

Legal Name: TOPdesk UK lTd
Scheme: GB-COH
Id: 05396062

Address

Street Address: The Crane Building, 22 Lavington Street, London, SE1 0NZ

Details

Scale: sme
Vcse: No

Roles

supplier

Award information

Award 1

Id: ocds-b5fd17-fae7f963-963a-4348-82d3-81dfef65cf00-1
Status: active
Date: 12 Oct 2026, 00:00
Published: 14 Oct 2026, 09:07

Value

Amount: 116,596.8
Currency: GBP

Suppliers

Supplier 1

Id: GB-COH-05396062
Name: TOPdesk UK lTd

Contract period

Starts: 1 Nov 2026, 00:00
Ends: 31 Oct 2029, 23:59

Documents

Entry 1

Id: 1
Document Type: awardNotice
Description: Awarded contract notice on Contracts Finder
Url: https://www.contractsfinder.service.gov.uk/Notice/62f17f46-7b39-43cf-874e-63140c10970e ↗
Published: 14 Oct 2026, 09:07
Format: text/html
Language: en

Recorded locations

Buyer location · LONDON · W1B1PZ · England
Delivery location · W1B 1PZ

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION

62f17f46-7b39-43cf-874e-63140c10970e-917650Awarded contract notice on Contracts Finder · 14 Oct 2026, 09:07

PROCURAAXIS AWARD ANALYSIS

Award outcome intelligence

Evidence-bound analysis of the published award appears below the official tender and award information.

ANALYSIS PREVIEW

Award intelligence at a glance

The Nursing And Midwifery Council has published an active award for TOPdesk Cloud Software to TOPDESK UK LIMITED. The notice covers TOPdesk Engaged for 100 licensed agents and Microsoft Endpoint Manager for 100 users.

Published outcome signals

Notice statusAwarded / active awardEvidence: The record is an "Awarded contract notice on Contracts Finder"; the award status is "active" and award date is 12 October 2026.
Contract conclusion statusNot explicitly evidenced as signedEvidence: The supplied data records an active award and contract-period dates, but does not expressly state that a contract has been signed.
Published contract period1 November 2026 to 31 October 2029Evidence: Tender and award contractPeriod fields give these dates.

96% approved-analysis confidence1 supplier record analysed4 source limitations

SOURCE AND FRESHNESS

Traceable procurement data

Source: Contracts Finder
Notice reference: 62f17f46-7b39-43cf-874e-63140c10970e-917650
OCID: ocds-b5fd17-fae7f963-963a-4348-82d3-81dfef65cf00
First published: 14 Oct 2026
Last checked: 14 Oct 2026, 10:16
Notice versions reviewed: 1

View Contracts Finder notice ↗

HOW THIS WAS PREPARED

Approved, evidence-bound analysis

ProcuraAxis structures information found in published procurement records, checks the result for consistency and publishes only approved analysis. Confidence describes the completeness and consistency of the available source information; it is not a guarantee of eligibility or contract award.

Analysis status: Approved for publication
Analysed: 14 Oct 2026

Read the analysis methodology →

AWARD OUTCOME

What happened

Published outcome

One active award, dated 12 October 2026, names TOPDESK UK LIMITED. The published award value is £116,596.80.

Market significance

This is a selective framework call-off for IT software and support-related services, with an SME supplier identified in the source data.

AWARDED SUPPLIERS AND LOTS

1 supplier record analysed

TOPDESK UK LIMITED

99% confidence

Award ocds-b5fd17-fae7f963-963a-4348-82d3-81dfef65cf00-1 · 116596.80 GBP · verified; named on active award

View supporting evidence

The award names source supplier "TOPdesk UK lTd". Supplier verification matched Companies House number 05396062 to TOPDESK UK LIMITED by company number.

LIFECYCLE

Award or contract stage

Notice status

98% confidence

Awarded / active award

View supporting evidence

The record is an "Awarded contract notice on Contracts Finder"; the award status is "active" and award date is 12 October 2026.

Contract conclusion status

95% confidence

Not explicitly evidenced as signed

View supporting evidence

The supplied data records an active award and contract-period dates, but does not expressly state that a contract has been signed.

Published contract period

96% confidence

1 November 2026 to 31 October 2029

View supporting evidence

Tender and award contractPeriod fields give these dates.

VALUES

Published values explained

Published award value

99% confidence

£116,596.80

View supporting evidence

The award value is GBP 116,596.80.

Published tender value range

98% confidence

£77,731.20 to £116,596.80

View supporting evidence

The tender minValue is GBP 77,731.20 and value is GBP 116,596.80.

TIMELINE

Procurement timeline

Submission deadline

98% confidence

10 June 2026, 17:00 BST

View supporting evidence

The tenderPeriod endDate is 2026-06-10T17:00:00+01:00.

Award date

99% confidence

12 October 2026

View supporting evidence

The award date is 2026-10-12T00:00:00+01:00.

Award notice published

99% confidence

14 October 2026

View supporting evidence

The award notice datePublished is 2026-10-14T09:07:56+01:00.

Published start date

98% confidence

1 November 2026

View supporting evidence

The contractPeriod startDate is 2026-11-01T00:00:00Z.

SCOPE

What was awarded

Requirement

99% confidence

TOPdesk Engaged package for 100 licensed agents and Microsoft Endpoint Manager for 100 users

View supporting evidence

This is stated in the opportunity description.

Primary classification

99% confidence

CPV 72000000 — IT services: consulting, software development, Internet and support

View supporting evidence

The tender classification identifies CPV 72000000 as the primary classification.

Delivery location

90% confidence

W1B 1PZ

View supporting evidence

The tender item delivery address gives postal code W1B 1PZ.

PROCEDURE

Procedure and competition

Procurement route

99% confidence

Selective procedure; call-off from a framework agreement

View supporting evidence

The notice specifies procurementMethod "selective" and procurementMethodDetails "Call-off from a framework agreement".

Competition information

99% confidence

Not supplied in the published notice data

View supporting evidence

No tenderer count, bid evaluation, scoring or award rationale is provided.

CONTRACT TERMS

Published contract terms

Stated term structure

99% confidence

Initial 24-month term with one optional 12-month extension

View supporting evidence

The opportunity description states this term structure.

Published period versus option

94% confidence

The published period spans 36 months; the data does not state whether this end date includes an exercised option or represents a maximum potential period

View supporting evidence

The contractPeriod runs from 1 November 2026 to 31 October 2029, while the description refers to an initial 24-month term plus an optional 12-month extension.

COMMERCIAL VIEW

Commercial observations

Commercial structure

98% confidence

Framework call-off with a published award value of £116,596.80

View supporting evidence

The notice identifies a framework call-off and records the award value.

Lot allocation

99% confidence

No lots or individual lot allocations published

View supporting evidence

No lot records or award lot IDs are supplied.

ANALYSIS QUALITY

96%overall confidence

Confidence reflects the completeness and consistency of the published award data.

Reference: ocds-b5fd17-fae7f963-963a-4348-82d3-81dfef65cf00
Analysed: 14 Oct 2026

APPROVED AWARD ANALYSIS

BUYER CONTEXT

Buyer context

Buyer

99% confidence

Nursing And Midwifery Council

View supporting evidence

Named as buyer in the published notice.

Buyer location

97% confidence

London, W1B 1PZ, England

View supporting evidence

Buyer address in the notice lists 23 Portland Place, London, W1B1PZ, England.

SUPPLIER CONTEXT

Supplier context

Supplier identity

99% confidence

TOPDESK UK LIMITED (Companies House number 05396062)

View supporting evidence

Supplier verification matched the award supplier to TOPDESK UK LIMITED using company number 05396062.

Supplier scale

94% confidence

SME

View supporting evidence

The supplier party details mark scale as "sme"; the tender suitability data also marks SME as true.

RENEWAL OUTLOOK

Renewal outlook

Extension position

98% confidence

One optional 12-month extension is stated; exercise status is unknown

View supporting evidence

The description specifies one optional extension, but no extension decision is supplied.

Potential end-date reference

96% confidence

31 October 2029 (published period end; not a renewal forecast)

View supporting evidence

The published contractPeriod ends on 31 October 2029.

DATA QUALITY

Gaps and source limitations

Award versus signed contract

97% confidence

The source supports an active award announcement, not an explicit statement of contract signature.

View supporting evidence

Award status is active; no signature or execution field is provided.

Term interpretation

95% confidence

The stated initial term and optional extension do not fully explain the 36-month published contract period.

View supporting evidence

Description states 24 months plus an optional 12 months; published period is 36 months.

Supplier identity quality

99% confidence

Supplier identity is verified by Companies House number; source styling differs only in capitalisation of "TOPdesk UK lTd".

View supporting evidence

Verification status is verified with match method company_number and verified name TOPDESK UK LIMITED.

SOURCE DATA LIMITATIONS

Information not supplied in the published notice

Information on tenderer numbers, evaluation scores, award rationale, pricing breakdown and savings was not supplied in the published notice.
No lot titles, lot allocations or individual lot values were supplied.
The source does not explicitly confirm whether the optional 12-month extension has been exercised, despite publishing a 36-month contract period.
The notice does not explicitly state that the award has been signed or otherwise concluded as a contract.

MARKET THEMES

Relevant award themes

COMMON QUESTIONS

About this award

Who won the TOPdesk Cloud Software award?

TOPDESK UK LIMITED was named on the active award.

What is the published award value?

The published award value is £116,596.80.

Was the contract signed?

The supplied notice confirms an active award but does not explicitly confirm contract signature.

ProcuraAxis award analysis supplements, but does not replace, the official award notice, contract data or procurement documents. “Awarded” does not by itself prove that a contract has been signed.

TOPdesk Cloud Software

Opportunity overview

Awarded to

TOPdesk UK lTd

Classification

Documents and notices

Published notice details

Scope, procedure and submissions

Classification

Tender Period

Contract period

Suitability

Items and delivery

Delivery locations

Buyer, suppliers and contacts

Identifier

Address

Contact

Roles

Identifier

Address

Details

Roles

Award information

Value

Suppliers

Contract period

Documents

Recorded locations

Notice and amendment history

Award intelligence at a glance

Published outcome signals

Traceable procurement data

Approved, evidence-bound analysis

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