AWARD OUTCOME
What happened
ST ALBANS CITY AND DISTRICT COUNCIL published an award notice for Salesforce, customer portal and CRM licensing. The award names ARCUS GLOBAL LIMITED and has a published value of £428,628.
Published outcomeOne active award was recorded for ARCUS GLOBAL LIMITED under a framework call-off.
Market significanceThis is a three-year public-sector software and CRM licensing award in the South East, valued at £428,628.
AWARDED SUPPLIERS AND LOTS
1 supplier record analysed
ARCUS GLOBAL LIMITED
99% confidenceAward ocds-b5fd17-ee973d0c-2b54-4145-a3aa-c64a10c0d8ce-1 · 428628 GBP · Verified supplier named on active award
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Award names Arcus Global Limited; supplied company verification matches Companies House number 06946606 to ARCUS GLOBAL LIMITED.
LIFECYCLE
Award or contract stage
Notice status
99% confidenceAwarded contract notice; source tender status complete and award status active.
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Contracts Finder notice type is “Awarded contract notice on Contracts Finder”; tender status is “complete”; award status is “active”.
Award decision date
99% confidence2 October 2026
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Award date: 2026-10-02T00:00:00+01:00.
Contract period
99% confidence14 October 2026 to 13 October 2029
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Published award and tender contract period: 2026-10-14 to 2029-10-13.
Notice publication date
99% confidence19 October 2026
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Award notice datePublished: 2026-10-19T08:58:48+01:00.
VALUES
Published values explained
Published award value
99% confidence£428,628 GBP
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Award value and tender value are both 428628 GBP.
Value allocation
96% confidenceThe published £428,628 value is associated with the single award to ARCUS GLOBAL LIMITED.
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One award is supplied, with one named supplier and value of 428628 GBP.
TIMELINE
Procurement timeline
Tender submission deadline
99% confidence18 September 2026, 17:00 BST
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Tender period endDate: 2026-09-18T17:00:00+01:00.
Award date
99% confidence2 October 2026
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Award date: 2026-10-02T00:00:00+01:00.
Contract start date
99% confidence14 October 2026
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Contract period startDate: 2026-10-14T00:00:00+01:00.
Contract end date
99% confidence13 October 2029
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Contract period endDate: 2029-10-13T23:59:59+01:00.
SCOPE
What was awarded
Requirement
99% confidenceSalesforce, customer portal and CRM licensing
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Notice description: “The Council has awarded a contract for Salesforce, customer portal and CRM licencing.”
Category
99% confidenceServices
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Main procurement category is services.
CPV classification
99% confidence48000000 — Software package and information systems
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Published tender classification.
Delivery region
95% confidenceSouth East, United Kingdom
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Tender item delivery address specifies South East, United Kingdom.
PROCEDURE
Procedure and competition
Procurement route
99% confidenceSelective procedure; call-off from a framework agreement
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procurementMethod is selective and procurementMethodDetails is “Call-off from a framework agreement”.
Competition information
99% confidenceNumber of bidders and evaluation information not supplied in the published notice.
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No bidder count, evaluation scores or award rationale is included in the supplied data.
SME suitability flag
90% confidenceMarked suitable for SMEs
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Tender suitability.sme is true.
CONTRACT TERMS
Published contract terms
Term
99% confidenceThree years
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Published period runs from 14 October 2026 to 13 October 2029.
Extensions or renewal options
99% confidenceNot stated in the published notice.
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No extension or option terms are included in the supplied data.
Contract execution
99% confidenceThe notice reports an active award and a published contract period; it does not explicitly state that a contract was signed.
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Award status is active, but no signature or execution field is supplied.
COMMERCIAL VIEW
Commercial observations
Commercial model
97% confidenceFramework call-off for CRM and associated licensing.
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The procurement route is stated as a call-off from a framework, and the scope concerns Salesforce, customer portal and CRM licensing.
Value transparency
99% confidenceA total award value is published, but no pricing, licence volumes or component-level breakdown is supplied.
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The notice provides £428,628 but contains no pricing schedule or quantity detail.
DATA QUALITY
Gaps and source limitations
Award and supplier evidence
98% confidenceHigh confidence: one active award, one verified supplier and a consistent published value are supplied.
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Single award names one supplier; award and tender each state 428628 GBP; supplier verification is complete.
Unpublished commercial detail
99% confidenceInformation not supplied in the published notice: bidder count, evaluation results, award rationale, licence quantities, pricing breakdown, lot allocation and extension terms.
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These fields are absent from the supplied notice data.
Execution evidence
99% confidenceThe data supports an award notice and stated contract dates, but does not explicitly evidence a signed contract.
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No contract signature or execution data is supplied.
SOURCE DATA LIMITATIONS
Information not supplied in the published notice
- The notice does not explicitly confirm that the contract was signed or otherwise executed.
- Information not supplied in the published notice: bid count, bidder identities, evaluation methodology or scores, award rationale, licence volumes, pricing breakdown and detailed scope.
- No lot titles, lot allocations or lot-level values are published.
- No extension, renewal or variation terms are stated; the October 2029 re-procurement point is only an estimate based on the published end date.
MARKET THEMES
Relevant award themes
St Albans City and District CouncilARCUS GLOBAL LIMITEDArcus GlobalSalesforceCRMcustomer portalframework call-offpublic procurement
COMMON QUESTIONS
About this award
Who won the St Albans Salesforce and CRM award?
ARCUS GLOBAL LIMITED, verified against Companies House number 06946606, is named as the supplier.
What is the published value of the award?
The published award value is £428,628 GBP.
What is the contract period?
The published contract period is 14 October 2026 to 13 October 2029.
How was the contract procured?
It was published as a selective-procedure call-off from a framework agreement.
ProcuraAxis award analysis supplements, but does not replace, the official award notice, contract data or procurement documents. “Awarded” does not by itself prove that a contract has been signed.