NHS England awards £9.9m NHS Online digital services call-off to Kainos

Tender information last checkedLast checked 9 Oct 2026, 10:30.

Opportunity overview

Contract for the provision of the following services for the Virtual Hospital (VH) programme Alpha Development Phase 2: Digital Definition, DevOps, End to End Development and Data Management Services. This contract can also be used to support a number of short term/time bound/outcome based statements of work across related initiatives. To address the significant challenge to improve planned (elective) care performance and drive productivity improvements, as outlined in The Elective Reform Plan and The 10 Year Plan, the Virtual Hospital Programme is working to establish a new, NHS owned, national digital elective care provider that focusses solely on delivering elective care virtually. It will offer an expanding range of end-to-end specialist elective care services, as a choice for all patients across England. The digital-first entity will deliver patient care unconstrained by geographical boundaries, offering the ability to better align clinical capacity with patient demand. Patient pathways will be delivered remotely, utilising the existing workforce more effectively through flexible working arrangements whilst taking full advantage of the latest technologies and innovations to deliver standardised and timely patient care.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

KAINOS SOFTWARE LIMITED

Matched by exact name

Published award value: £9.9m
Awarded: 23 Sept 2026
Award ID: ocds-b5fd17-c65a69a7-ee33-4b4e-af0e-60156636c859-1
Status: active

Classification

CPV72000000 — IT services: consulting, software development, Internet and support

Documents and notices

Awarded contract notice on Contracts FinderOpen source ↗
REDACTED (C461939) NHS Online DCFH2 Merged_BK_v1_Fully SignedOpen source ↗

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id: CF-3722600D0O000000rwimUAA
Status: complete
Procurement Method: selective
Procurement Method Details: Call-off from a framework agreement

Classification

Scheme: CPV
Id: 72000000
Description: IT services: consulting, software development, Internet and support

Tender Period

Ends: 29 Jun 2026, 12:00

Contract period

Starts: 28 Sept 2026, 00:00
Ends: 27 Sept 2027, 23:59

Suitability

Sme: No
Vcse: No

Items and delivery

Item 1

Id: 1

Delivery locations

Entry 1

Postal Code: LS1 4AP

Entry 2

Region: England
Country Name: United Kingdom

Buyer, suppliers and contacts

Organisation 1

Id: GB-CFS-262777
Name: NHS England

Identifier

Legal Name: NHS England

Address

Street Address: 7-8 Wellington Place
Locality: Leeds
Postal Code: LS1 4AP
Country Name: United Kingdom

Contact

Name: Commercial NHS England
Email: england.ddatdigital@nhs.net

Roles

buyer

Organisation 2

Id: GB-CFS-267291
Name: KAINOS SOFTWARE LIMITED

Identifier

Legal Name: KAINOS SOFTWARE LIMITED

Address

Street Address: Kainos House, 4-6 Upper Crescent BT7 1NT

Details

Scale: large

Roles

supplier

Award information

Award 1

Id: ocds-b5fd17-c65a69a7-ee33-4b4e-af0e-60156636c859-1
Status: active
Date: 24 Sept 2026, 00:00
Published: 9 Oct 2026, 08:53

Value

Amount: 9,900,000
Currency: GBP

Suppliers

Supplier 1

Id: GB-CFS-267291
Name: KAINOS SOFTWARE LIMITED

Contract period

Starts: 28 Sept 2026, 00:00
Ends: 27 Sept 2027, 23:59

Documents

Entry 1

Id: 1
Document Type: awardNotice
Description: Awarded contract notice on Contracts Finder
Url: https://www.contractsfinder.service.gov.uk/Notice/08a214f5-3ee0-4014-9489-cfed7c3ff431 ↗
Published: 9 Oct 2026, 08:53
Format: text/html
Language: en

Entry 2

Id: 2
Description: REDACTED (C461939) NHS Online DCFH2 Merged_BK_v1_Fully Signed
Url: https://www.contractsfinder.service.gov.uk/Notice/Attachment/d868cb7c-4115-497d-b6c5-ec7fb18d61a6 ↗
Format: application/pdf

Recorded locations

Buyer location · Leeds · LS1 4AP · United Kingdom
Delivery location · England · United Kingdom
Delivery location · LS1 4AP

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION

08a214f5-3ee0-4014-9489-cfed7c3ff431-917190Awarded contract notice on Contracts Finder · 9 Oct 2026, 08:53

PROCURAAXIS AWARD ANALYSIS

Award outcome intelligence

Evidence-bound analysis of the published award appears below the official tender and award information.

ANALYSIS PREVIEW

Award intelligence at a glance

NHS England awarded Kainos Software Limited a £9.9 million call-off for digital definition, DevOps, end-to-end development and data-management services supporting the Virtual Hospital programme’s Alpha Development Phase 2 and related time-bound statements of work.

Published outcome signals

Notice statusAwarded contract notice; source record completeEvidence: The process is labelled "Awarded contract notice on Contracts Finder", with stage "award", display status "awarded" and source status "complete".
Award statusActiveEvidence: Award ocds-b5fd17-c65a69a7-ee33-4b4e-af0e-60156636c859-1 has status "active".
Contract documentationA document titled "REDACTED (C461939) NHS Online DCFH2 Merged_BK_v1_Fully Signed" is listedEvidence: The award documents include that title. The supplied structured award data does not separately state a signature date.

95% approved-analysis confidence1 supplier record analysed5 source limitations

SOURCE AND FRESHNESS

Traceable procurement data

Source: Contracts Finder
Notice reference: 08a214f5-3ee0-4014-9489-cfed7c3ff431-917190
OCID: ocds-b5fd17-c65a69a7-ee33-4b4e-af0e-60156636c859
First published: 9 Oct 2026
Last checked: 9 Oct 2026, 10:30
Notice versions reviewed: 1

View Contracts Finder notice ↗

HOW THIS WAS PREPARED

Approved, evidence-bound analysis

ProcuraAxis structures information found in published procurement records, checks the result for consistency and publishes only approved analysis. Confidence describes the completeness and consistency of the available source information; it is not a guarantee of eligibility or contract award.

Analysis status: Approved for publication
Analysed: 9 Oct 2026

Read the analysis methodology →

AWARD OUTCOME

What happened

Published outcome

One active award was recorded for Kainos Software Limited. The award record is dated 24 September 2026, with a stated service period from 28 September 2026 to 27 September 2027.

Market significance

The procurement is a substantial NHS digital-services call-off focused on virtual elective-care delivery across England.

AWARDED SUPPLIERS AND LOTS

1 supplier record analysed

KAINOS SOFTWARE LIMITED

99% confidence

Award ocds-b5fd17-c65a69a7-ee33-4b4e-af0e-60156636c859-1 · 9900000 GBP · active

View supporting evidence

The active award identifies supplier GB-CFS-267291 as KAINOS SOFTWARE LIMITED and states a value of £9,900,000. Supplier verification reports an exact-name match to company number NI019370.

LIFECYCLE

Award or contract stage

Notice status

99% confidence

Awarded contract notice; source record complete

View supporting evidence

The process is labelled "Awarded contract notice on Contracts Finder", with stage "award", display status "awarded" and source status "complete".

Award status

99% confidence

Active

View supporting evidence

Award ocds-b5fd17-c65a69a7-ee33-4b4e-af0e-60156636c859-1 has status "active".

Contract documentation

90% confidence

A document titled "REDACTED (C461939) NHS Online DCFH2 Merged_BK_v1_Fully Signed" is listed

View supporting evidence

The award documents include that title. The supplied structured award data does not separately state a signature date.

VALUES

Published values explained

Award value

99% confidence

£9,900,000

View supporting evidence

The award value is 9,900,000 GBP; the tender value is also stated as 9,900,000 GBP.

Value allocation

98% confidence

Single-supplier award value

View supporting evidence

One supplier is named on the single recorded award, which carries the £9,900,000 value.

TIMELINE

Procurement timeline

Submission deadline

99% confidence

29 June 2026, 12:00 BST

View supporting evidence

Tender period end date: 2026-06-29T12:00:00+01:00.

Award date

99% confidence

24 September 2026

View supporting evidence

Award date: 2026-09-24T00:00:00+01:00.

Contract start

99% confidence

28 September 2026

View supporting evidence

The stated contract period starts 2026-09-28.

Contract end

99% confidence

27 September 2027

View supporting evidence

The stated contract period ends 2027-09-27T23:59:59+01:00.

Award notice publication

99% confidence

9 October 2026

View supporting evidence

The award notice was published at 2026-10-09T08:53:30+01:00.

SCOPE

What was awarded

Service scope

98% confidence

Digital definition, DevOps, end-to-end development and data-management services

View supporting evidence

The notice describes services for Virtual Hospital Alpha Development Phase 2 covering these activities.

Related work

95% confidence

May support short-term, time-bound, outcome-based statements of work across related initiatives

View supporting evidence

The notice states that the contract can also be used for these related statements of work.

Programme context

93% confidence

Virtual elective-care provider intended to serve patients across England

View supporting evidence

The description states the programme is establishing an NHS-owned national digital elective-care provider, delivering specialist elective-care services virtually across England.

Classification

99% confidence

CPV 72000000 — IT services: consulting, software development, Internet and support

View supporting evidence

Primary classification is CPV 72000000.

Delivery geography

95% confidence

England

View supporting evidence

Delivery address data specifies region England.

PROCEDURE

Procedure and competition

Procedure

99% confidence

Selective; call-off from a framework agreement

View supporting evidence

The procurement method is "selective" and method detail is "Call-off from a framework agreement".

Competition information

99% confidence

Not supplied in the published notice data

View supporting evidence

No bid count, participant list, evaluation scores or award rationale is provided in the supplied data.

SME/VCSE suitability

98% confidence

Not marked suitable for SMEs or VCSEs

View supporting evidence

Tender suitability fields state sme: false and vcse: false.

CONTRACT TERMS

Published contract terms

Stated term

99% confidence

28 September 2026 to 27 September 2027

View supporting evidence

The tender and award contract-period fields give these dates.

Extension or renewal terms

99% confidence

Unknown

View supporting evidence

No extension options or renewal provisions are supplied.

Call-off mechanism

99% confidence

Framework call-off

View supporting evidence

Procurement method details state "Call-off from a framework agreement".

COMMERCIAL VIEW

Commercial observations

Commercial structure

94% confidence

A £9.9 million framework call-off combining core digital delivery services with potential outcome-based statements of work

View supporting evidence

The award value is £9.9 million; the notice describes a framework call-off for development, DevOps and data services that can support related outcome-based statements of work.

Supplier opportunity signal

92% confidence

The buyer is procuring digital delivery capability for a national virtual elective-care initiative

View supporting evidence

The stated scope supports the Virtual Hospital programme and a national NHS-owned digital elective-care provider.

ANALYSIS QUALITY

95%overall confidence

Confidence reflects the completeness and consistency of the published award data.

Reference: ocds-b5fd17-c65a69a7-ee33-4b4e-af0e-60156636c859
Analysed: 9 Oct 2026

APPROVED AWARD ANALYSIS

BUYER CONTEXT

Buyer context

Buyer

99% confidence

NHS England

View supporting evidence

The buyer party is identified as NHS England.

Buyer location

98% confidence

Leeds, LS1 4AP, United Kingdom

View supporting evidence

Buyer address is 7-8 Wellington Place, Leeds, LS1 4AP.

Strategic context

93% confidence

Improving elective-care performance and productivity through a national digital-first virtual-care model

View supporting evidence

The notice links the programme to elective-care performance, productivity and virtual delivery of specialist elective-care pathways.

SUPPLIER CONTEXT

Supplier context

Supplier identity

99% confidence

KAINOS SOFTWARE LIMITED (company number NI019370)

View supporting evidence

Supplier verification reports an exact-name match, verified company name KAINOS SOFTWARE LIMITED and company number NI019370.

Supplier size

95% confidence

Large

View supporting evidence

The supplier party details classify the supplier's scale as large.

RENEWAL OUTLOOK

Renewal outlook

Estimated re-procurement timing

76% confidence

Around September 2027, if no extension or replacement arrangement applies

View supporting evidence

The explicit contract end date is 27 September 2027. No extension terms are supplied; this is a date-based estimate, not a procurement forecast.

DATA QUALITY

Gaps and source limitations

Award and value clarity

97% confidence

High

View supporting evidence

One active award names one verified supplier and states a matching tender and award value of £9,900,000.

Contract execution evidence

90% confidence

Document title indicates a fully signed document, but no signature date is supplied

View supporting evidence

A document titled "REDACTED (C461939) NHS Online DCFH2 Merged_BK_v1_Fully Signed" is listed, without structured signature-date information.

Information not supplied in the published notice

99% confidence

Bid count, bidder identities, evaluation results, pricing breakdown, framework name, lot allocation, award rationale and extension terms

View supporting evidence

These fields are absent from the supplied notice and award data.

SOURCE DATA LIMITATIONS

Information not supplied in the published notice

The published notice does not provide bid numbers, competing suppliers, evaluation scores, award rationale or detailed pricing.
The framework agreement name and terms are not identified in the supplied data.
No lot structure or individual work-package allocation is published.
No extension, renewal or termination provisions are supplied.
The listed signed-document title does not provide a structured signature date.

MARKET THEMES

Relevant award themes

COMMON QUESTIONS

About this award

Who won the NHS Online contract?

KAINOS SOFTWARE LIMITED, verified under company number NI019370, is the sole supplier named on the active award.

What is the value of the NHS Online award?

The published award value is £9,900,000.

What services are covered?

The notice covers digital definition, DevOps, end-to-end development and data-management services for the Virtual Hospital programme’s Alpha Development Phase 2.

When does the stated contract period end?

The stated end date is 27 September 2027. No extension terms are published in the supplied data.

ProcuraAxis award analysis supplements, but does not replace, the official award notice, contract data or procurement documents. “Awarded” does not by itself prove that a contract has been signed.

NHS Online

Opportunity overview

Awarded to

KAINOS SOFTWARE LIMITED

Classification

Documents and notices

Published notice details

Scope, procedure and submissions

Classification

Tender Period

Contract period

Suitability

Items and delivery

Delivery locations

Buyer, suppliers and contacts

Identifier

Address

Contact

Roles

Identifier

Address

Details

Roles

Award information

Value

Suppliers

Contract period

Documents

Recorded locations

Notice and amendment history

Award intelligence at a glance

Published outcome signals

Traceable procurement data

Approved, evidence-bound analysis

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