AWARD OUTCOME
What happened
NHS England published an award notice for a selective framework call-off to maintain the national digital dashboard used to view Operational Pressures Escalation Levels (OPEL) across urgent and emergency care. The source award record names Vital Hub UK, an unverified supplier name, and states a £400,000 award value.
Published outcomeThe underlying notice contains one active award to Vital Hub UK dated 9 October 2026. However, the supplied award dataset also contains a second active award record with the same date, supplier and value that is not present in the underlying notice, so it cannot safely be treated as a separate award.
Market significanceThis is a £400,000 NHS England software and information-systems call-off supporting a national operational dashboard. It signals continuing demand for digital tools supporting urgent and emergency care operational oversight.
AWARDED SUPPLIERS AND LOTS
2 supplier records analysed
Vital Hub UK
94% confidenceAward ocds-b5fd17-c1ac3d82-c168-42e8-bd66-ef1819f1b6b1-1 · 400000 GBP · active
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The underlying award names Vital Hub UK as supplier, with active status and value of £400,000.
Vital Hub UK
55% confidenceAward ocds-b5fd17-c1ac3d82-c168-42e8-bd66-ef1819f1b6b1-2 · 400000 GBP · active
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The supplied derived awards and supplier records include this active award ID, but it is absent from the underlying notice payload.
LIFECYCLE
Award or contract stage
Notice status
98% confidenceAward notice published; underlying award status active
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Process stage is award and display status is awarded. The underlying notice has award status active and an award-notice document published on 12 October 2026.
Award decision date
98% confidence9 October 2026
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Underlying notice award dated 2026-10-09.
Contract start date
96% confidence7 October 2026
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Tender and underlying award contract period both state a start date of 2026-10-07.
Contract end date
96% confidence31 March 2027
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Tender and underlying award contract period both state an end date of 2027-03-31.
VALUES
Published values explained
Published award value
98% confidence£400,000
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The underlying award value is GBP 400,000.
Published tender value range
96% confidence£200,000 to £400,000
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Tender minValue is £200,000 and tender value is £400,000.
Value allocation
95% confidenceNo separate value allocation is published for the duplicate derived award record
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Both supplied award records show £400,000, while the underlying notice contains only one £400,000 award.
TIMELINE
Procurement timeline
Tender deadline
97% confidence5 October 2026, 12:00 BST
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Tender period end date is 2026-10-05T12:00:00+01:00.
Published contract period
96% confidence7 October 2026 to 31 March 2027
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Tender and underlying award contract period dates state this period.
Award notice publication
98% confidence12 October 2026, 09:40 BST
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Underlying award document datePublished and process published_at are 2026-10-12T09:40:02+01:00.
SCOPE
What was awarded
Requirement
98% confidenceMaintenance of the national digital dashboard used to view OPEL levels across the urgent and emergency care pathway
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Process and tender description state this purpose.
Category
98% confidenceServices
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Main procurement category is services.
Primary classification
99% confidenceCPV 48000000 — Software package and information systems
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Tender classification and supplied classifications identify CPV 48000000.
Lots
99% confidenceNo lot structure or lot allocation published
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The supplied lots array is empty and award lot IDs are null.
Delivery location
88% confidenceLS1 4AP; United Kingdom
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Tender delivery addresses include postal code LS1 4AP and country United Kingdom.
PROCEDURE
Procedure and competition
Procedure
99% confidenceSelective
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Process and tender procurement method are selective.
Route to market
99% confidenceCall-off from a framework agreement
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Procurement method details state this explicitly.
SME suitability flag
94% confidenceYes
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Tender suitability marks SME true.
VCSE suitability flag
94% confidenceNo
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Tender suitability marks VCSE false.
Competition and evaluation
99% confidenceNot published
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Information not supplied in the published notice.
CONTRACT TERMS
Published contract terms
Published term
96% confidence7 October 2026 to 31 March 2027
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Tender and underlying award contract period state these dates.
Extension or renewal options
99% confidenceNot published
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Information not supplied in the published notice.
Pricing and payment terms
99% confidenceNot published
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Information not supplied in the published notice.
COMMERCIAL VIEW
Commercial observations
Demand signal
88% confidenceThe requirement is for continued maintenance of a national operational-pressure dashboard, indicating a defined ongoing digital operations need rather than a newly described platform build.
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The published description says the contract supports NHS England National Operations by maintaining the national dashboard.
Route-to-market implication
96% confidenceSuppliers seeking comparable work may need access to the relevant framework, as this procurement was a framework call-off.
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Procurement method details state call-off from a framework agreement.
DATA QUALITY
Gaps and source limitations
Duplicate award records
99% confidenceThe supplied derived dataset contains two active awards with identical date, supplier and £400,000 value, but the embedded underlying notice contains only one award.
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Derived awards list IDs ending -1 and -2; details_json awards contains only ID ending -1.
Supplier identity
99% confidenceVital Hub UK is an unverified source name; completed matching found no safe Companies House match.
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Both supplier records are checked_unmatched and have no verified company name or number.
Unpublished award detail
99% confidenceLot allocation, bidder numbers, evaluation, scoring, pricing breakdown and extension terms are not supplied in the published notice.
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Information not supplied in the published notice.
SOURCE DATA LIMITATIONS
Information not supplied in the published notice
- The supplied derived data contains a second active £400,000 award record that is absent from the underlying notice; it is reported as an unresolved duplicate and not treated as an additional confirmed £400,000 award.
- Vital Hub UK is an unverified supplier name: the Companies House matching workflow completed without a safe match, and no verified legal company name or number was supplied.
- No lot titles or allocations are published.
- Information on bidders, bid prices, evaluation, award rationale, framework name, pricing, contract signature, extension options and renewal terms was not supplied in the published notice.
MARKET THEMES
Relevant award themes
NHS EnglandOPEL dashboardDigital Operating Pressure Escalation LevelVital Hub UKframework call-offurgent and emergency caresoftware procurement
COMMON QUESTIONS
About this award
Who was named in the NHS England OPEL dashboard award?
The underlying award notice names Vital Hub UK. The name remains unverified because a completed matching workflow did not find a safe Companies House match.
What is the published value of the award?
The underlying award notice states £400,000.
When does the published contract period end?
The published end date is 31 March 2027. No renewal or extension terms are published.
ProcuraAxis award analysis supplements, but does not replace, the official award notice, contract data or procurement documents. “Awarded” does not by itself prove that a contract has been signed.