AWARD OUTCOME
What happened
Norfolk and Norwich University Hospitals NHS Foundation Trust awarded a telecommunications-equipment maintenance services call-off to OPUS BUSINESS SYSTEMS LIMITED. The published award value is £143,342.36 and the stated service period is 13 November 2026 to 12 November 2027.
Published outcomeAward record marked active; award decision dated 9 October 2026.
Market significanceA £143,342.36 NHS telecommunications maintenance call-off covering Opus telecoms support and Mitel Advantage Software Assurance.
AWARDED SUPPLIERS AND LOTS
1 supplier record analysed
OPUS BUSINESS SYSTEMS LIMITED
96% confidenceAward ocds-b5fd17-8ffdc7b5-b313-412b-acdf-ffeee5ae674d-1 · 143342.36 GBP · verified supplier; award active
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Source award names "Opus Business Systems" as supplier. Supplier verification identifies OPUS BUSINESS SYSTEMS LIMITED (company number 02695133) through a normalised-name match.
LIFECYCLE
Award or contract stage
Notice type
99% confidenceAwarded contract notice on Contracts Finder
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Document titled "Awarded contract notice on Contracts Finder", published 20 October 2026.
Award status
98% confidenceActive
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Award ocds-b5fd17-8ffdc7b5-b313-412b-acdf-ffeee5ae674d-1 has status "active".
Award decision date
98% confidence9 October 2026
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Award date: 2026-10-09T00:00:00+01:00.
Stated contract period
98% confidence13 November 2026 to 12 November 2027
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Award and tender contractPeriod specify these start and end timestamps.
VALUES
Published values explained
Published award value
99% confidence£143,342.36
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Award value and tender value are both GBP 143342.36.
Value allocation
91% confidenceThe published award value is associated with the single listed award and supplier.
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One award lists one supplier; no lots are supplied.
TIMELINE
Procurement timeline
Submission deadline
98% confidence1 October 2026, 12:00 BST
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Tender period endDate: 2026-10-01T12:00:00+01:00.
Award decision
98% confidence9 October 2026
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Award date: 2026-10-09T00:00:00+01:00.
Award notice publication
99% confidence20 October 2026
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Award notice datePublished: 2026-10-20T12:00:20+01:00.
Stated service start
98% confidence13 November 2026
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contractPeriod startDate: 2026-11-13T00:00:00Z.
Stated service end
98% confidence12 November 2027
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contractPeriod endDate: 2027-11-12T23:59:59Z.
SCOPE
What was awarded
Requirement
98% confidenceOpus telecoms support including Mitel Advantage Software Assurance
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Published tender description.
Primary category
99% confidenceServices
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mainProcurementCategory is "services".
CPV classification
99% confidence50330000 — Maintenance services of telecommunications equipment
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Tender classification.
Delivery location
94% confidenceEngland; postal code NR4 7UY
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Tender item delivery addresses include England, United Kingdom and NR4 7UY.
PROCEDURE
Procedure and competition
Procedure
99% confidenceSelective
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procurementMethod is "selective".
Route to market
99% confidenceCall-off from a framework agreement
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procurementMethodDetails states "Call-off from a framework agreement".
Competition information
99% confidenceNumber of bids and evaluation information not supplied in the published notice.
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No bid count, scoring, bidder list or evaluation narrative is provided.
CONTRACT TERMS
Published contract terms
Stated term
98% confidence12 months
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The stated period runs from 13 November 2026 to 12 November 2027.
Extensions or options
99% confidenceNot stated.
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No extension, option or renewal terms are supplied.
SME/VCSE suitability flags
96% confidenceSME: no; VCSE: no
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Tender suitability records sme=false and vcse=false.
COMMERCIAL VIEW
Commercial observations
Commercial structure
96% confidenceFramework call-off for telecommunications maintenance and software assurance support.
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The notice describes the requirement and identifies the route as a framework call-off.
Award rationale
99% confidenceNot published.
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No evaluation, award rationale, pricing breakdown or performance information is supplied.
DATA QUALITY
Gaps and source limitations
Supplier identity
99% confidenceVerified legal identity available.
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The supplied verification record identifies OPUS BUSINESS SYSTEMS LIMITED, company number 02695133, via normalised-name matching.
Contract conclusion evidence
98% confidenceThe record is an active award notice with a stated future service period; the supplied data does not explicitly state that a contract has been signed.
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Notice type is an awarded contract notice; award status is active; no signature or contract execution field is supplied.
Published detail completeness
99% confidenceInformation not supplied in the published notice includes bid count, evaluation results, pricing breakdown, lot allocation, and extension terms.
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These fields are absent from the supplied award and tender data.
SOURCE DATA LIMITATIONS
Information not supplied in the published notice
- The supplied record is an award notice and does not explicitly confirm contract signature or execution.
- Information not supplied in the published notice includes the number of bids, evaluation methodology or scores, award rationale, pricing breakdown, individual lot information, and extension or renewal terms.
- No lots are supplied, so no lot-level scope or value allocation can be reported.
MARKET THEMES
Relevant award themes
OPUS BUSINESS SYSTEMS LIMITEDNorfolk and Norwich University Hospitals NHS Foundation Trusttelecommunications maintenanceMitel Advantage Software Assuranceframework call-offContracts Finder
COMMON QUESTIONS
About this award
Who won the Opus Telecoms maintenance contract?
OPUS BUSINESS SYSTEMS LIMITED was the verified legal supplier named for the award.
What is the published award value?
The published award value is £143,342.36.
What does the contract cover?
The notice describes Opus telecoms support including Mitel Advantage Software Assurance.
When is the stated service period?
13 November 2026 to 12 November 2027.
ProcuraAxis award analysis supplements, but does not replace, the official award notice, contract data or procurement documents. “Awarded” does not by itself prove that a contract has been signed.