Walsall Council awards FOI and SAR case-management system to FIVIUM LTD

Tender information last checkedLast checked 12 Oct 2026, 13:36.

Opportunity overview

The Council needs to evidence the management of disclosure requests while achieving compliance with the disclosure timeframes of 21 days for FOI and 30 days for SAR which it currently is not achieving with the current system. It is a statutory requirement that requires streamlined processes in a single point of call system for evidence-based practice. A fully centralised system is required that enables automation and the use of technology to help speed up and control disclosure requests appropriately in line with the principles set out in law through the implementation of a cloud-hosted correspondence case management system (eCase).This will replace the existing "Respond" solution, enabling centralised case handling, SLA compliance tracking, automation, and reporting across FOI, SAR, and disclosure processes.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Fivium Limited

Matched by number

Published award value: £83.1k
Awarded: 29 Sept 2026
Award ID: ocds-b5fd17-86679474-30cf-4c2b-8801-6ad55f950f40-1
Status: active
Identifier: GB-COH 05775733

Classification

CPV48000000 — Software package and information systems

Documents and notices

Awarded contract notice on Contracts FinderOpen source ↗

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id: W5118
Status: complete
Procurement Method: selective
Procurement Method Details: Call-off from a framework agreement
Main Procurement Category: services

Classification

Scheme: CPV
Id: 48000000
Description: Software package and information systems

Tender Period

Ends: 18 Sept 2026, 12:00

Contract period

Starts: 5 Oct 2026, 00:00
Ends: 4 Oct 2029, 23:59

Suitability

Sme: Yes
Vcse: No

Items and delivery

Item 1

Id: 1

Delivery locations

Entry 1

Postal Code: WS1 1TP

Buyer, suppliers and contacts

Organisation 1

Id: GB-SRS-sid4gov.cabinetoffice.gov.uk/HD6Z2kJf
Name: Walsall Metro Borough Council

Identifier

Legal Name: Walsall Metro Borough Council
Scheme: GB-SRS
Id: sid4gov.cabinetoffice.gov.uk/HD6Z2kJf

Address

Street Address: Civic Centre
Locality: WALSALL
Postal Code: WS11TP
Country Name: England

Contact

Name: Matthew Russell
Email: procurement@walsall.gov.uk
Telephone: 01922 658471

Roles

buyer

Organisation 2

Id: GB-COH-05775733
Name: Fivium Limited

Identifier

Legal Name: Fivium Limited
Scheme: GB-COH
Id: 05775733

Address

Street Address: 16, Great Queen Street, London WC2B 5AH

Details

Scale: sme
Vcse: No

Roles

supplier

Award information

Award 1

Id: ocds-b5fd17-86679474-30cf-4c2b-8801-6ad55f950f40-1
Status: active
Date: 30 Sept 2026, 00:00
Published: 12 Oct 2026, 11:50

Value

Amount: 83,055
Currency: GBP

Suppliers

Supplier 1

Id: GB-COH-05775733
Name: Fivium Limited

Contract period

Starts: 5 Oct 2026, 00:00
Ends: 4 Oct 2029, 23:59

Documents

Entry 1

Id: 1
Document Type: awardNotice
Description: Awarded contract notice on Contracts Finder
Url: https://www.contractsfinder.service.gov.uk/Notice/f7c148a0-1cd1-4dd1-8ad5-2562ce5ce020 ↗
Published: 12 Oct 2026, 11:50
Date Modified: 12 Oct 2026, 12:07
Format: text/html
Language: en

Recorded locations

Buyer location · WALSALL · WS11TP · England
Delivery location · WS1 1TP

Notice and amendment history

2 published notice versions reviewed by ProcuraAxis.

2 VERSIONS

f7c148a0-1cd1-4dd1-8ad5-2562ce5ce020-917404Awarded contract notice on Contracts Finder · 12 Oct 2026, 11:50
f7c148a0-1cd1-4dd1-8ad5-2562ce5ce020-917406Awarded contract notice on Contracts Finder · 12 Oct 2026, 12:07

PROCURAAXIS AWARD ANALYSIS

Award outcome intelligence

Evidence-bound analysis of the published award appears below the official tender and award information.

ANALYSIS PREVIEW

Award intelligence at a glance

Walsall Metro Borough Council awarded a call-off for a cloud-hosted FOI, subject access request and disclosure case-management system to FIVIUM LTD. The published award value is £83,055 and the stated contract period runs from 5 October 2026 to 4 October 2029.

Published outcome signals

Notice statusAwarded contract notice; source process marked complete and award marked active.Evidence: Process display_status is "awarded", source_status is "complete"; award status is "active".
Award decision date30 September 2026.Evidence: Award date: 2026-09-30T00:00:00+01:00.
Award notice publication12 October 2026.Evidence: Award notice datePublished: 2026-10-12T11:50:21+01:00.

96% approved-analysis confidence1 supplier record analysed5 source limitations

SOURCE AND FRESHNESS

Traceable procurement data

Source: Contracts Finder
Notice reference: f7c148a0-1cd1-4dd1-8ad5-2562ce5ce020-917406
OCID: ocds-b5fd17-86679474-30cf-4c2b-8801-6ad55f950f40
First published: 12 Oct 2026
Last checked: 12 Oct 2026, 13:36
Notice versions reviewed: 2

View Contracts Finder notice ↗

HOW THIS WAS PREPARED

Approved, evidence-bound analysis

ProcuraAxis structures information found in published procurement records, checks the result for consistency and publishes only approved analysis. Confidence describes the completeness and consistency of the available source information; it is not a guarantee of eligibility or contract award.

Analysis status: Approved for publication
Analysed: 12 Oct 2026

Read the analysis methodology →

AWARD OUTCOME

What happened

Published outcome

Award recorded as active; award decision dated 30 September 2026 and published on 12 October 2026.

Market significance

A £83,055 public-sector software and information-systems award for centralised disclosure-request workflow, automation, SLA tracking and reporting.

AWARDED SUPPLIERS AND LOTS

1 supplier record analysed

FIVIUM LTD

99% confidence

Award ocds-b5fd17-86679474-30cf-4c2b-8801-6ad55f950f40-1 · 83055 GBP · Verified supplier; award active.

View supporting evidence

Supplier verification identifies company number 05775733 and verified company name FIVIUM LTD; the single active award names Fivium Limited and has value £83,055.

LIFECYCLE

Award or contract stage

Notice status

98% confidence

Awarded contract notice; source process marked complete and award marked active.

View supporting evidence

Process display_status is "awarded", source_status is "complete"; award status is "active".

Award decision date

98% confidence

30 September 2026.

View supporting evidence

Award date: 2026-09-30T00:00:00+01:00.

Award notice publication

98% confidence

12 October 2026.

View supporting evidence

Award notice datePublished: 2026-10-12T11:50:21+01:00.

Contract signature

99% confidence

Unknown; the supplied notice does not explicitly confirm signature.

View supporting evidence

Source provides award and contract-period fields but no explicit signature field or signed-contract document.

Stated contract commencement

98% confidence

5 October 2026.

View supporting evidence

Contract period startDate: 2026-10-05T00:00:00+01:00.

VALUES

Published values explained

Published award value

99% confidence

£83,055.

View supporting evidence

Award value amount 83055, currency GBP; tender value also states £83,055.

Value allocation

97% confidence

The full published award value is associated with the single disclosed award and supplier.

View supporting evidence

One award is supplied, naming one supplier, with value £83,055.

Value basis

99% confidence

Not stated.

View supporting evidence

value_basis is null and no pricing breakdown is supplied.

TIMELINE

Procurement timeline

Tender deadline

98% confidence

18 September 2026, 12:00 BST.

View supporting evidence

Tender period endDate: 2026-09-18T12:00:00+01:00.

Award decision

98% confidence

30 September 2026.

View supporting evidence

Award date: 2026-09-30T00:00:00+01:00.

Contract period

99% confidence

5 October 2026 to 4 October 2029.

View supporting evidence

Contract period startDate 2026-10-05T00:00:00+01:00; endDate 2029-10-04T23:59:59+01:00.

Award notice publication

98% confidence

12 October 2026.

View supporting evidence

Award notice datePublished: 2026-10-12T11:50:21+01:00.

SCOPE

What was awarded

Requirement

98% confidence

Cloud-hosted correspondence case-management system for FOI, SAR and disclosure processes.

View supporting evidence

Description specifies a cloud-hosted correspondence case-management system replacing the existing "Respond" solution.

Functional scope

98% confidence

Centralised case handling, SLA compliance tracking, automation and reporting.

View supporting evidence

Description explicitly lists these functions across FOI, SAR and disclosure processes.

Compliance context

94% confidence

The Council cites disclosure timeframes of 21 days for FOI and 30 days for SAR.

View supporting evidence

Requirement description states these timeframes.

Classification

99% confidence

CPV 48000000 — Software package and information systems.

View supporting evidence

Primary classification supplied as CPV 48000000.

Delivery location

96% confidence

WS1 1TP.

View supporting evidence

Tender item delivery address postal code is WS1 1TP.

PROCEDURE

Procedure and competition

Procedure

99% confidence

Selective procedure.

View supporting evidence

procurement_method is "selective".

Route to market

99% confidence

Call-off from a framework agreement.

View supporting evidence

procurement_method_details states "Call-off from a framework agreement".

Competition and evaluation

99% confidence

Unknown; bidder numbers, evaluation criteria, scores and pricing comparison were not supplied.

View supporting evidence

No such fields are present in the supplied notice data.

CONTRACT TERMS

Published contract terms

Stated term

99% confidence

Three years, from 5 October 2026 to 4 October 2029.

View supporting evidence

Published contract-period dates.

Extensions or options

99% confidence

Unknown.

View supporting evidence

No extension, option or renewal term is supplied.

SME suitability flag

96% confidence

The tender was marked suitable for SMEs.

View supporting evidence

Tender suitability.sme is true.

VCSE suitability flag

96% confidence

The tender was not marked suitable for VCSEs.

View supporting evidence

Tender suitability.vcse is false.

COMMERCIAL VIEW

Commercial observations

Technology replacement

97% confidence

The requirement replaces the buyer's existing "Respond" solution with a centralised cloud-hosted system.

View supporting evidence

Requirement description explicitly states that eCase will replace "Respond".

Demand focus

98% confidence

The stated demand is for workflow centralisation and controls supporting disclosure-request handling, including automation, SLA monitoring and reporting.

View supporting evidence

Published description lists centralised case handling, SLA compliance tracking, automation and reporting.

Award rationale

99% confidence

Unknown; no award rationale, evaluation scores or comparative supplier information was published in the supplied data.

View supporting evidence

No award rationale or evaluation fields are present.

ANALYSIS QUALITY

96%overall confidence

Confidence reflects the completeness and consistency of the published award data.

Reference: ocds-b5fd17-86679474-30cf-4c2b-8801-6ad55f950f40
Analysed: 12 Oct 2026

APPROVED AWARD ANALYSIS

BUYER CONTEXT

Buyer context

Buyer

99% confidence

Walsall Metro Borough Council.

View supporting evidence

Buyer party legal name and process buyer_name identify Walsall Metro Borough Council.

Buyer location

98% confidence

Walsall, England (postal code WS1 1TP).

View supporting evidence

Buyer address lists WALSALL, WS11TP, England.

Operational driver

95% confidence

The buyer reports that its current system is not achieving cited disclosure timeframes and seeks a centralised replacement.

View supporting evidence

Requirement description says the existing system is not achieving the stated timeframes and that eCase will replace "Respond".

SUPPLIER CONTEXT

Supplier context

Supplier identity

99% confidence

FIVIUM LTD, company number 05775733.

View supporting evidence

Verified supplier record: verified_company_name FIVIUM LTD; verified_company_number 05775733; matched by company number.

Company status

97% confidence

Active, according to supplied supplier-verification data.

View supporting evidence

supplierVerification reports verifiedCompanyStatus "Active".

Source naming

99% confidence

The award notice names the supplier as "Fivium Limited"; verified legal company name is FIVIUM LTD.

View supporting evidence

Award supplier name is Fivium Limited; verification record supplies FIVIUM LTD with the same company number.

RENEWAL OUTLOOK

Renewal outlook

Estimated re-procurement horizon

76% confidence

Around October 2029, based solely on the stated contract end date and assuming no unpublished extension or replacement arrangement.

View supporting evidence

Contract endDate is 2029-10-04T23:59:59+01:00; no extension terms are supplied.

DATA QUALITY

Gaps and source limitations

Award and contract distinction

99% confidence

The source is an awarded contract notice with an active award and stated contract period; it does not explicitly evidence contract signature.

View supporting evidence

Award notice and active award are supplied; no signed-contract confirmation is provided.

Supplier verification quality

99% confidence

Supplier identity is verified by company number 05775733.

View supporting evidence

Supplier verification status is verified; match method is company_number.

Publication completeness

99% confidence

Information not supplied in the published notice includes bidder numbers, evaluation details, pricing breakdown, value basis, lot allocation and extension terms.

View supporting evidence

These fields are absent, null, or no lots are supplied.

SOURCE DATA LIMITATIONS

Information not supplied in the published notice

The supplied notice does not explicitly confirm that a contract was signed; it evidences an award and a stated contract period.
Bidder numbers, bid prices, evaluation criteria, evaluation scores, award rationale and savings information were not supplied.
No extension, option or renewal terms were published; the October 2029 renewal horizon is an estimate based only on the stated end date.
No lot titles or individual lot allocations were supplied.
The published value basis and pricing breakdown were not supplied.

MARKET THEMES

Relevant award themes

COMMON QUESTIONS

About this award

Who won Walsall Council's FOI and SAR case-management contract?

FIVIUM LTD, verified under company number 05775733.

What is the published award value?

£83,055.

What does the system cover?

Centralised handling of FOI, SAR and disclosure requests, including SLA tracking, automation and reporting.

When is the stated contract period?

5 October 2026 to 4 October 2029.

Was contract signature confirmed?

No. The supplied data confirms an award notice and stated contract period, but does not explicitly confirm signature.

ProcuraAxis award analysis supplements, but does not replace, the official award notice, contract data or procurement documents. “Awarded” does not by itself prove that a contract has been signed.

W5118 Subject Access Request - FOIA Case Management System

Opportunity overview

Awarded to

Fivium Limited

Classification

Documents and notices

Published notice details

Scope, procedure and submissions

Classification

Tender Period

Contract period

Suitability

Items and delivery

Delivery locations

Buyer, suppliers and contacts

Identifier

Address

Contact

Roles

Identifier

Address

Details

Roles

Award information

Value

Suppliers

Contract period

Documents

Recorded locations

Notice and amendment history

Award intelligence at a glance

Published outcome signals

Traceable procurement data

Approved, evidence-bound analysis

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