AWARD OUTCOME
What happened
Epping Forest District Council awarded a framework call-off for PAY 360 income and payment management systems to Capita Business Services Ltd. The published record shows an active award valued at £1,002,059, running from 1 April 2023 to 31 March 2029.
Published outcomeOne active award is recorded to Capita Business Services Ltd under the Procurement Services Managed Services for Business framework (reference Y20023).
Market significanceThis is a long-running local-authority payment-systems services award with a published total value of £1.002m. The notice describes additions made through contract change notices, including an extension to March 2029.
AWARDED SUPPLIERS AND LOTS
1 supplier record analysed
CAPITA BUSINESS SERVICES LTD
99% confidenceAward ocds-b5fd17-7c3b2ed3-6e9a-4c44-be25-f669014d8368-1 · 1002059 GBP · Active award
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Verified company name supplied for Companies House number 02299747. The sole published award names CAPITA BUSINESS SERVICES LIMITED and has value £1,002,059.
LIFECYCLE
Award or contract stage
Notice status
99% confidenceAwarded contract notice; source record marked complete
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Process display status is "awarded" and source status is "complete"; document type is "Awarded contract notice on Contracts Finder".
Award status
99% confidenceActive
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Award ocds-b5fd17-7c3b2ed3-6e9a-4c44-be25-f669014d8368-1 has status "active".
Award decision date
99% confidence28 February 2023
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Award date is 2023-02-28.
Contract period
99% confidence1 April 2023 to 31 March 2029
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Published tender and award contract periods both state start 2023-04-01 and end 2029-03-31.
Later changes referenced
94% confidenceThe description references change notices adding a one-year extension, a surcharge model and network transactions.
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Notice description states: "A adds one year extension by CCN to 31/3/29"; "B adds an additional surcharge model"; and "C adds network transactions".
VALUES
Published values explained
Published award value
99% confidence£1,002,059
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The award value and tender value are both GBP 1,002,059.
Value allocation
96% confidenceAllocated to the sole published award; no lot-level breakdown published
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One award is published with one supplier; no lots are supplied.
TIMELINE
Procurement timeline
Tender submission deadline
99% confidence31 January 2023, 12:00 UTC
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Tender period end date is 2023-01-31T12:00:00Z.
Award date
99% confidence28 February 2023
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Award date is 2023-02-28.
Contract start
99% confidence1 April 2023
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Published contract start date is 2023-04-01T00:00:00+01:00.
Award notice publication
99% confidence13 September 2023
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Award notice document datePublished is 2023-09-13T16:30:00+01:00.
Record update
99% confidence15 October 2026
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Source updated timestamp and award-notice modification date are 2026-10-15T15:48:19+01:00.
Contract end
99% confidence31 March 2029
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Published contract end date is 2029-03-31T23:59:59+01:00.
SCOPE
What was awarded
Requirement
99% confidenceIncome and payment management systems (PAY 360)
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Process title is "Contract for Income and Payment Management Systems (PAY 360)".
Category
99% confidenceServices
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Main procurement category is services.
CPV
99% confidence72000000 — IT services: consulting, software development, Internet and support
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Primary classification is CPV 72000000.
Delivery location
98% confidenceCM16 4BZ
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The published item delivery address gives postal code CM16 4BZ.
Change scope referenced
94% confidenceAdditional surcharge model and network transactions
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Notice description identifies these as additions by contract change notice.
PROCEDURE
Procedure and competition
Procedure
99% confidenceSelective; call-off from a framework agreement
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Procurement method is selective and method detail is "Call-off from a framework agreement".
Framework
98% confidenceProcurement Services Managed Services for Business framework, formerly KCS; reference Y20023
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Notice description states this was a call-off from that framework and gives reference Y20023.
SME suitability flag
94% confidenceYes
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Tender suitability data marks SME as true.
CONTRACT TERMS
Published contract terms
Published term
99% confidence1 April 2023 to 31 March 2029
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Tender and award contract-period fields give these dates.
Extension referenced
94% confidenceOne-year extension to 31 March 2029, described as being in anticipation of LGR
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Notice description states: "adds one year extension by CCN to 31/3/29 (in anticipation of LGR)".
Pricing and payment terms
99% confidenceUnknown
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Information not supplied in the published notice.
COMMERCIAL VIEW
Commercial observations
Market route
99% confidenceFramework call-off
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The notice explicitly identifies a call-off from the Procurement Services Managed Services for Business framework.
Change activity
95% confidenceThe published description indicates the arrangement has been amended through change notices.
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The description references three changes: an extension, surcharge-model addition and network-transactions addition.
Competitive detail
99% confidenceUnknown
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The notice does not publish bid numbers, bidder identities, evaluation scores or award rationale.
DATA QUALITY
Gaps and source limitations
Supplier verification
99% confidenceVerified
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Supplier identity was matched by company number 02299747; verified legal name is Capita Business Services Ltd.
Award versus signature
99% confidenceThe source records an active award and contract period, but does not explicitly state that a contract was signed.
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Published evidence is an awarded contract notice with award status "active"; no signature field or signed-contract document is supplied.
Modification detail
98% confidenceChange notices are described but their dates, individual values and supporting documents are not supplied.
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The description references changes A, B and C only.
Lot detail
99% confidenceNo lot titles, identifiers or lot-level values are published.
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No lots are supplied and award lot IDs are null.
SOURCE DATA LIMITATIONS
Information not supplied in the published notice
- The published record does not explicitly confirm contract signature; it supports an active award and published contract period only.
- Information not supplied in the published notice: bidder numbers, evaluation methodology, scores, award rationale, pricing breakdown, payment terms and savings.
- The description references three contract change notices, but does not provide their dates, values, documents or separate scope specifications.
- No lot structure or lot-level allocation is published.
- No future renewal or replacement procurement is published; the post-March 2029 horizon is an estimate based only on the stated end date.
MARKET THEMES
Relevant award themes
Epping Forest District CouncilCapita Business Services LtdPAY 360income and payment management systemsProcurement Services Managed Services for BusinessY20023public sector IT services
COMMON QUESTIONS
About this award
Who won the PAY 360 contract?
Capita Business Services Ltd is the sole published supplier for the active award.
What is the published contract value?
The published award value is £1,002,059.
When does the published contract period end?
The published end date is 31 March 2029.
What procurement route was used?
The notice describes a selective framework call-off from the Procurement Services Managed Services for Business framework, reference Y20023.
ProcuraAxis award analysis supplements, but does not replace, the official award notice, contract data or procurement documents. “Awarded” does not by itself prove that a contract has been signed.