AWARD OUTCOME
What happened
UK Shared Business Services Limited awarded RESTORE PLC a £192,000 records storage and retrieval services contract for UKRI-MRC science records, including sensitive medical data. The requirement includes secure off-site storage, an online management portal, destruction, shredding, retrieval, labelling, withdrawal and transport.
Published outcomeAward notice records one active award to RESTORE PLC, made through a mini-competition under Crown Commercial Service RM3781 Lot 4.
Market significanceThis is a specialist records-information-management call-off with a published value of £192,000 and a potential seven-year stated term including non-guaranteed annual extensions.
AWARDED SUPPLIERS AND LOTS
1 supplier record analysed
RESTORE PLC
99% confidenceAward ocds-b5fd17-74ff7bc5-968a-4db3-a3c4-cc9e5ec0ec01-2 · 192000 GBP · active
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Verified supplier identity: RESTORE PLC (company number 05169780); the active award names source supplier Restore Plc and has value £192,000.
LIFECYCLE
Award or contract stage
Notice type
99% confidenceAwarded contract notice on Contracts Finder
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Process notice type and award document description.
Award status
98% confidenceActive
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Award ocds-b5fd17-74ff7bc5-968a-4db3-a3c4-cc9e5ec0ec01-2 has status 'active'.
Award decision date
98% confidence27 August 2020
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Award date is 2020-08-27.
Contract documentation
84% confidenceThree documents are classified as contractSigned.
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Award documents 3, 4 and 5 have documentType 'contractSigned'. Their contents were not supplied.
VALUES
Published values explained
Published award value
99% confidence£192,000
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Award value and tender value are 192000 GBP.
Published minimum value
96% confidence£1
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Tender minValue is 1 GBP.
Value allocation
97% confidenceThe full published £192,000 is associated with the single award to RESTORE PLC.
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One award and one supplier are supplied.
TIMELINE
Procurement timeline
Tender submission deadline
98% confidence27 August 2020, 11:00 BST
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Tender period endDate is 2020-08-27T11:00:00+01:00.
Award date
98% confidence27 August 2020
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Award date is 2020-08-27.
Stated contract start
98% confidence29 September 2020
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Contract period startDate is 2020-09-29.
Stated contract end
98% confidence29 September 2027
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Contract period endDate is 2027-09-29T23:59:59+01:00.
Award notice publication
99% confidence16 October 2026
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Award notice datePublished is 2026-10-16T12:21:47+01:00.
SCOPE
What was awarded
Service category
99% confidenceStorage and retrieval services (CPV 63121000)
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Primary CPV classification is 63121000.
Requirement
98% confidenceSecure off-site management of UKRI-MRC files, including records containing sensitive medical data.
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Published description.
Included services
98% confidenceOnline portal; physical storage; file destruction and shredding; retrieval, labelling and withdrawal; and transport.
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Published description.
Delivery area
93% confidenceSouth West, United Kingdom
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Tender item delivery address specifies South West.
PROCEDURE
Procedure and competition
Procurement route
99% confidenceSelective call-off from a framework agreement
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procurementMethod is selective and procurementMethodDetails is 'Call-off from a framework agreement'.
Framework route
98% confidenceMini-competition under Crown Commercial Service RM3781, Lot 4 Records Information Management Service
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Published description.
Competition details
99% confidenceNumber of bidders, participant identities, evaluation criteria and scores were not supplied.
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Information not supplied in the published notice data.
CONTRACT TERMS
Published contract terms
Initial term
97% confidence3 years
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Published description states an initial term of 3 years.
Extension option
98% confidenceUp to four further annual extensions; not guaranteed
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Published description.
Stated overall period
98% confidence29 September 2020 to 29 September 2027
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Tender and award contractPeriod fields.
Commercial terms
99% confidencePricing, service levels, security specifications, data-processing terms and termination provisions were not supplied.
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Information not supplied in the published notice data.
COMMERCIAL VIEW
Commercial observations
Market route
86% confidenceSuppliers seeking comparable work may need eligibility for the relevant Crown Commercial Service records-information-management framework or its successor.
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This award was a call-off under CCS RM3781 Lot 4.
Service profile
97% confidenceThe scope combines physical records logistics with destruction and digital portal functionality, while handling sensitive medical-data records.
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Published description.
Value interpretation
98% confidenceThe notice does not provide a pricing schedule or clarify how the £192,000 value relates to usage, extensions or individual service elements.
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Information not supplied in the published notice data.
DATA QUALITY
Gaps and source limitations
Late publication relative to recorded dates
99% confidenceThe award notice was published on 16 October 2026, while the award date is 27 August 2020 and stated contract period begins 29 September 2020.
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Award date, contractPeriod and award-notice publication timestamp.
Contract execution evidence limitation
94% confidenceDocuments are labelled contractSigned, but their content and signature dates were not supplied; execution details cannot be independently assessed from the supplied data.
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Three documents have documentType contractSigned with no supplied text or publication dates.
Supplier identity quality
99% confidenceSupplier identity is verified by exact-name match to RESTORE PLC, company number 05169780.
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Supplier verification data.
SOURCE DATA LIMITATIONS
Information not supplied in the published notice
- Information not supplied in the published notice: bidder count, evaluation methodology, award rationale, bid prices, pricing schedule and service-level measures.
- No lot allocation is supplied beyond the framework reference to RM3781 Lot 4; no individual service-element values are available.
- The notice was published substantially after the recorded award and contract-start dates.
- Three attachments are classified as contractSigned, but their contents and signature dates were not supplied.
MARKET THEMES
Relevant award themes
RESTORE PLCUK Shared Business ServicesUKRI-MRC recordsrecords storagestorage and retrieval servicesCrown Commercial Service RM3781
COMMON QUESTIONS
About this award
Who won the contract?
RESTORE PLC, verified as company number 05169780.
What is the published contract value?
£192,000.
What services are covered?
Secure off-site records storage and management, including portal access, retrieval, destruction, shredding, labelling, withdrawal and transport.
When does the stated contract period end?
29 September 2027, subject to the published contract-period data.
ProcuraAxis award analysis supplements, but does not replace, the official award notice, contract data or procurement documents. “Awarded” does not by itself prove that a contract has been signed.